I've been to this McDonald's more than a few times when I've been in town, and they're good. Fast, clean, decent and kind people. EXCELLENT management. I'm actually writing to make sure you know more about them than just their food. They are a part of the little community here. They take care of the elderly patrons that come eat there every day. They CARE about them. They care about all of us. My Mom had something really bad happen outside of their restaurant. They were they, they helped, they were devastated as we are too. I just can't tell you enough how thankful we are that you all are there. Just know when you go to this particular McDonald's, YOU matter. read more

Still lots of different deals ($3.00 sausage egg and cheese McMuffin discounted randomly from the $4.29), BOGO $1 deals, and not always easy to find. Still not easy to get just a cup of hot water. And my ordered hot chocolate- not available, machine down. Still haven't gotten a refund on that. read more

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Waited over 20 minutes for the McFlurry which apparently sat on a shelf. Was melted. Manager's response was "we are busy!". And then a worker threatened to call the police on me because I told them they were lying. I stood right there for over 20 minutes Never again at any McDonalds Stay away. read more

This is a McDonalds. So theres a limit to how good the food could ever possibly be. But that said, this is probably the best McDonalds food I've had in the last 10 years. I've only been here a few times but every one of those times, the fries were cooked perfectly, the nuggets were cooked perfectly, and the burgers were cooked perfectly (except one funny mishap that wasn't they're fault, it had to do with the way the ordering system interprets certain customizations). At the end of the day, all I care about really is how good the food is. And for McDonalds, this is as good as it gets. read more

Massachusetts 02090 - Just returned home from your shop. All doors were closed. My daughter wanted a McDonalds burger so I told her we could do that. Your agent heard me knocking at the door. She hoisted her arm "get in the line over here!" "Over here! We ain't opening the door" I took my daughter to "the line" ... eventually we were standing between a Jeep with a fat man and and a,propensity of laughter, and behind us was some thing kind of a cheap beat up a sedan. breathing gas fumes. I squezzed her hand "Honey, I'm sorry... let's try Burger King or Wendy's" She was upset, but she got it. I will NEVER NEVER go to McDonalds ever again and will repeat this experience to anyone who cares. read more

This McDonald's needs to get it together because what I experienced was beyond unacceptable. The drive-thru workers were unbelievably rude -- not just attitude, but straight-up disrespectful. Acting like customers are an inconvenience instead of their actual job. Then the food? Absolutely disgusting. I ended up throwing up five times and now I'm sitting here with a fever and what feels like food poisoning. I don't know what they're doing in that kitchen, but something is seriously wrong if food is making people this sick. I'm honestly furious. This place is a health hazard and the customer service is garbage. I will never be coming back, and I hope someone actually checks this location because this is ridiculous. read more

This is a nice location by the Benz dealership. Ordered individual stuff by the kiosk. Pretty much to the point. read more

McDonald's - Fast Food Near Me - Norwood, Massachusetts

This location runs a tight ship. Always clean and nothing is out of place. All the workers are nice and friendly and efficient. I don't understand the bad reviews. People are really hating on this crew and people have been outright just rude to them, this is during (lunch time weekdays). The food comes out fresh and hot. The soda is always bubbly as if they clean the machine every day, nothing is sticky ever. Everyone is working and not on their phones like some other restaurants. read more

I'm not sure why they no longer can serve half their menu once it hits a certain point in the night. No cheeseburgers and I can get 10 nuggets, but not 6? Makes absolutely no sense. read more

Fantastic service, especially at the drive thru. Accidentally rolled past the first window where you pay which screwed up the order (oops!) but everyone was super kind about it. Joked around and told the guy I decided my meal was free today. Didn't end up getting it for free but the fries were still good. They weren't as fresh as my favorite location, but still solid. read more

RUDE service. Apparently you can order a quarter pounder but not a cheeseburger. They said "they don't have them right now" yet you can make a quarter pounder. read more

I know this is McDonald's, but bad even for them. Second time in a row the kids meals were all wrong. This time, the one marked "nuggets" had a burger and the burger didn't have onions for some reason (my daughter's favorite part). I don't get anything for myself and the kids will likely still request in the future, but this particular store consistently gets the order wrong. read more

don't know what happened to this location, the quality has gone down hill. the hash browns are over cooked and sometimes cold. today I ordered from the mobile app to pick up at the drive thru, simple order 2 sandwiches and a big breakfast with hotcakes. they gave me a wrong sandwich and no butter, syrup or jam for my big breakfast couldn't eat the pancakes. read more

Went here the day before Thanksgiving. The person at the counter was very unpleasant and seemed quite upset that people wanted to order interrupting her deep thoughts about whatever was on her mind. We had to wait for our quarter pounders to be cooked, which is fine, but they seemed to have cooked the quarter pounders to something akin to a charcoal briquette. We ordered a cheeseburger, 2 quarter pounders, a double quarter pounder, a chicken sandwich, a McNuggets, and a McRib. When we got home, no nuggets, no McRib. Would not recommend this McDonalds except as a punishment. read more

They forgot the SPICE SAUCE on my SPICY chicken sandwich. I asked for extra pickles I guess to then extra means 3.

Hair in food. Stone cold cookies. When I informed the manager, not even an I am sorry. Really disgusting! Will not return.

Horrible customer service! Avoid at all costs. We placed a mobile order and waited over 10 minutes at the drive thru for someone to help us. When we pulled up to the window the woman working began to yell at us for not waiting for her and that she is just one person and that we are just supposed to wait until she calls us, as if it's normal to spend 10+ minutes at a McDonalds drive thru after someone greets you then doesn't say another word. Don't waste your money or especially your time here. Given the other reviews, seems we're not alone. Hard to believe McDonalds let's this franchisee run a restaurant. read more

I waited in the drive through for an actual eternity. My wife gave birth to our first son while waiting in this drive through line. I watched him grow up, playing between the idling cars. We home schooled him using old napkins from our glove box as paper. Eventually we sent him off to college where he decided to major in gender studies which was less of disappointment than finding out that this McDonald's is not actually 24hrs and it was closed. read more

The quality of the food is always the same at any MacDonald's usually so you know what you are getting when you get MacDonald's. Where each store can stand out from the others is the service. This MacDonald's has not once gotten my order wrong, they are always very fast and now with the pandemic going on, their online ordering is perfect. You place your order and someone brings it to your car when you click I'm here and are parked in the designated areas. Always know what I'm getting for food and service here read more

The only thing that could make this location worth visiting is if they literally allowed you in the back to collect the items in your order yourself. The staff is not only incompetent at understanding the menu and what comes with a meal, but when asked for missing pieces they may roll their eyes right in front of your face. That's always fun. I understand it's McDonald's and not a five star restaurant but if I'm doing your job for you, I'd at least like to do it without feeling like I'm inconveniencing you. read more

They don't even have the menu up to order, they make it looked closed. Must be lazy workers... they said they only have a limited menu but I had to guess what was available. read more

Place was not clean. Not sure why management does not keep the place clean. McDonald should perform QA checks on their restaurants.

This Micky D's seems to be more up in the price range and I though I was doing my tip justice on another Mc Donald's when being charged 30 cents for an extra squeeze out a Mac Sauce bottle... This place charged me 60 Cents for Extra Mac sauce! For 60 cents I really hope their not using another "Herb" for seasoning... Their order taking is unaccurate, you drive up to a dry, straight face 90% of the time, And why ask what sauce I want if your not even going to toss in the bag? Mc Donalds is known for their salty fries "but me like salty" (roll eyes) My fries had no salt on them at all. I also ordered a crispy buttermilk chicken sandwich, apart from it having just ONE thin piece of lettuce part of it was turning brownish from most likely being left out for too long withough covering it, or just getting plain old. Same issue with the cheese as it was dry and hard on the corners, the same texture you get when you leave your cheese on the fridge all night and forget to seal the bag letting air go through all night, or just leaving it outside uncovered, unwrapped... I Am a Big League cheese addict among other legends such as the great Steve Urkel, and of many, many orders and many extra cheese requests among the years I have yet to see cheese look like this in a Mc Donald's... read more

McDonald's - Look at the brownish part on the middle side of the lettuce, not to mention how thin the slice was... - Fast Food Near Me - Norwood, Massachusetts

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Probably the worst restaurant I've ever been too. They have no idea what they are doing. Such a horrible experience and I will never eat at another McDonald's again after my experience there. It would have been faster going to a sit down 5 course meal. read more

This location was amazing! I ordered a Big Mac for the first time ever and it honestly looked like how it looks on the billboards. Perfect presentation with an even more perfect flavor. The amount of onions and Big Mac sauce packed a punch! I was very impressed with the speed and quality of my service. Nothing but great things to say here! read more

I went here with my kids because of the play place i like to have them run around till there tired.the food was great i got the bacon cheeseburger club, my kids happy meal and my girlfriend got the chicken wraps. The food was great fries were fresh the nuggets were crispy. It was a great dinner as i took the kids to the play place it was hot. The kids were sweating like they ran the marathon. 10 minutes being in that room i burned off that delicious burger. It felt like the sauna room at the gym just no creepy old men. The restrooms were on the other side of the play place and it did not help with the rooms smell. read more

McDonald's - Playpen/sauna - Fast Food Near Me - Norwood, Massachusetts

Overnight menu and yet your mobile app doesn't reflect that. The over night staff could use some manors too.. my god you could sound more miserable... not read more

Its a McDonalds but I do like how they have a double drive through. Makes the in and out faster and easier. Mango Pineapple drinks are good and made with fresh fruit. read more

Who ever was doing the order part messed up twice so the service was bad and they forgot a small fry in my orderthey also forgot two drinks

I took my son and his friend to McDonald's on Saturday night after their Hockey game . They got 2 Big Mac meals and we went through the drive through. Got home and both Big Macs only had ONE Hamburg patty instead of 2 . Really nasty with all the buns and sauces and Only 1 Hamburg Patty of Beef. Employees were nice not sure they knew what they were doing. I haven't been to McDonald's in a long time and routinely do Not let my kids eat there . Tonight was a special treat for my son and his friend, which ended in disappointment! Not only do you need to make sure you got the right food order. Now make sure you get the 2 burgers you paid for in your Big Mac instead of just 1. Needless to say I won't be going back to this McDonald's or any other one for a long time!!! read more

I purchased lunch including a Diet Coke. I found some plastic gloves inside the cup with the ice and soda. I immediately returned and asked to speak with the manager. When she saw the cup with the gloves in it she said no and walked away from me. Her assistant told me to leave or he would call the police. I thought they would take this seriously especially with Covid. Who knows what I was exposed to. Please be careful eating or drinking any thing from this restaurant. read more

The coffee lately has been awful, we asked for extra caramel but no matter how we order our coffees they still seem to get it wrong, and occurs time after time. read more

waited in drive thru for 10 minutes in the AM, waiting patiently behind a couple other cars. final when I get up to the box... the other lanes orders keep being taken, car after car after car. finally after waiting too long I had to leave as I would be late for work. very poor service... will not be going to McDonalds again. read more

Visited this Mcdonalds on February 15 saw a cockroach behind the counter and when I told the female manager my concerns were dismissed so I returned my food and got my money back. read more

This was the best McDonald's I've ever been too. The service was impeccable. The drive through worker Caroline is so friendly and she always remembers my kids order. The food is always fresh, hot and delicious. The management is doing a wonderful job read more

I'm not a fast food guy. I'm not here to rate and review McD's. I think we all know what they have to offer. From the Big Mac to the fries that'll clog your arteries for a 5 min joy. OK...I'm getting hungry thinking of the fries. Moving on... I'm giving them a fabu FOUR stars b/c they provide FREE WiFi along with 3 computers if you do not have your own. No fast food joint deserves a 5 star PERIOD. IMHO of course. It's easy to connect and easy enough to jump on their computers. I've been able to stop by Starbuck's in Norwood and just sit my ass while surfing and doing some work. It's a great place to kill time waiting for traffic to die down or anything else. They are conveniently located on the corner of Rte 1 and University Ave in Westwood. There's a Mercedes dealership behind them, a Chrysler in front and an Audi diagonally on the other side. Did I mention the FREE WiFi? read more

For the past few months they have hired many new people who are rude especially the girl at the window who takes your money. I have been going here for years as my parents live in the area and like a treat every now an again. I have now decided that this establishment is no longer worthy of my business. Unfortunately, no one does anything about it when you complain and many of the individuals who work there do not understand English very well so they just smile and nod. read more

the Bad Service Ever I went few times By Night (After 9pm) and the satff Are ........ If You ask for Soft Cream It will Come with Diff taste,If you asked or a McFlurry,it wont Come Mixed With the Oreo or whatever they Only Dump it On the Top and they Till The Machine is Broken ??!! Are you serious I've broken for last 3 Month. So Funny How they Still in Business,I gave them enough Chances But I will Refuse to Back there read more

I will not give my opinion only facts. I go to this Mcdonalds frequently. Others our out of the way. I believe this Mcdonalds seriously makes a conscious effort to rip customers off. I put this to the test. I went to other Mcdonalds and compared the amount of soda in the drinks. A medium drink at other Mcdonalds has about 17-18 ounces in it. The Norwood Mcdonalds consistently has on average 9-10 ounces in a 21 ounce drink. You literally get half as much at Norwood Mcdonalds. I have complained and emailed management. They will not even reply. There Facebook response was "sorry hope you give us another chance". Why?? They will not change. I have also checked with national Mcdonalds to see what recommended serving sizes are. There is so much ice its difficult to put a straw in the cup. I could be wrong and less than 50 percent soda in a drink is ok but at least a reply back from management to explain that would be nice. Also employees are not adequately trained on mobile order. I place my mobile order and charge it to my CC. Almost every time they still try to get cash out of e until I have to explain the process to them. read more

Average McDonalds food here. The fries are usually over salted and taste almost stale. Other than that, you get what you expect. The cleanliness of the dining area is why I usually choose to eat in my truck or back at home. The tables are dirty and the floors are sticky. The drive thru staff are just awful. The counter staff are nicer. read more