Walked into lobby, I'm the only customer. Ordered food at 7:13, did not Get the food for over 20 minutes. This poor woman is running the one register (sometimes) and the food to the waiting people outsid. When we pulled in there was not a huge line in the drive-through so I don't comprehend exactly what happened. But this is the same thing that happens every time I come here. The drive-through runs fairly efficiently, but there's always a tremendous weight inside. By the time I got my food, they were three or four other people waiting in the lobby for food or orders, or something, and then not even been addressed yet. By the time my son got his iced coffee, which was supposed to have whipped cream. There was nothing only a gap of space between the top of the coffee and the lid. read more

McDonald's - 20 minutes later - Fast Food Near Me - North Olmsted, Ohio

The customer service at this location is always really lovely, I have never had an issue. A woman who was taking my order was so sweet I wish I caught her name. read more

Strongly encourage use of McApp. Past reviews would have been 1-2 stars at this nearby location. Now with app, ordering is nicer, don't have to sit in drive through, don't have to give my card to some obviously unhappy teenager, don't have to hear pull forward without food. So to improve your experience, use the McApp. Store and grounds are generally clean. Food is McDonald's. Hate myself for occasionally enjoying it. read more

Horrible service. Unfriendly service. Constant long wait times for food. Item not prepared as ordered.

Went to the McDonald's in north olmsted and ordered 2 fish sandwiches. Both sandwiches were cold even the cheese wasn't melted. Will never go to that location ever again . Terrible . This was the location close to the police station. The bread wasn't fresh. This is how careless they've become read more

Service was amazing all food was right and fast! I would recommend going here very very much

This place is the absolute worst! I bought a hot coffee at 10am. They must've put coffee creamer in hot water. It was white coffee!!!! Almost $3 for a coffee and it was terrible. I'm sorry, but that place is the worst. If I could give 0 stars I would. I'm not one to complain either, but a cup of coffee with cream is not complicated. read more

Very fast and friendly. Also they got our order fully correct. I recommend compared to other mcdonald's in the area. Can not speak to the inside we were in the drive through. read more

back again horrible service smarty for my drinks and when got rude..........run away from here.

Everyone these days is just out to get people. When I order my food, and I say "no drink", then you do not charge me for a drink and don't give it to me. How much the difference in price might be, it does not matter, it is the principle! And charging me a donation for RMHC without asking my consent, that is outrageous, at least ask me, but just charging, handing me my food at the drive though, knowing there is no light, room and time to check the receipt, I call that theft. Suggestion to all customers: check your receipt, no matter how long it takes. read more

I guess I don't understand why this location has less than three stars. I was greeted promptly and my order was received quickly. The young gentleman cashier thanked me for coming in and told me to have a great day. Not sure. But this place gave me five star service today. read more

McDonald's - the inside of a fast food restaurant - Fast Food Near Me - North Olmsted, Ohio

David and terry are very rude David was very impatient did not let us sit inside unbo

Nothing special to say about the food. Had to wait 30mins for a mcChicken once and it would have been longer if I didn't go inside and ask why is everyone else behind me is getting food but me, I'm sure it was a simple mistake but was very frustrating at the time. read more

I was with family waiting on a mobile order. We were told to pull into one of the spots to wait for our food to come out. The woman that brought our food out was a manager by the way, she lit a cigarette before bringing it to us and while bringing the food to she was smoking it. I feel that is very unprofessional and unsanitary. I work in fast food and I am a supervisor myself and personally I would never stand for that in my restaurant. read more

Ordered 2 Happy Meals for the grandkids and took 25 minutes to get it. I know everyone is experiencing difficulties with hiring and getting people to work but sometimes management just needs to take a bigger role. read more

DON'T DOORDASH FROM THIS PLACE!!!! My order was supposed to arrive at 9:39, didn't come until 10:19... I was missing a latte, and a sandwich. My hash browns and other sandwich were ice cold. And my iced pumpkin latte was a Caramel macchiato!! This is the WORST location I have ever dealt with. And this isn't even the first time I've had problems with them. But it will be the LAST time I give this place my business! read more

McDonald's - What the hell? Where's my fries?!?!? - Fast Food Near Me - North Olmsted, Ohio

we ordered food in the drive thru, there was maybe 1 or 2 cars behind us and they asked us to pull into a spot to wait for our food to come out. We waited for at least 20 minutes and there was another person in the car next to us and he was waiting even longer then us. We had to go inside to ask for our food and when we did go inside all the employees were messing around and didn't seem to care about how long we were waiting. When we eventually did get the food the order wasn't even right and the chicken nuggets were soggy. I am extremely disappointed in this establishment. read more

I went to McDonalds today for a coffee after picking my daughter up from school. I pull up to the drive through window and the barista did not put the lid on the coffee cup but just set it on top of the cup so when he passed the cup through the drive through window the cup collapsed spilling searing hot coffee all over my legs and my white leather seats of my brand new SUV. I screamed how hot it was and how it had burned my legs. I asked to speak to the manager and she said all she could do was give me the three dollars back for my coffee. That three dollars does not even pay to get the coffee stains out of my white leather seats. After arriving back at my home I examine the damage of the burns on my legs and they are raw and red. The way the situation was handled by the employees was completely unprofessional and unacceptable. read more

I ordered a sausage McMuffin meal with chocolate chip cookies. The cookies came out before any of the other food, and I waited five minutes for those. Then I had to ask for the rest of my order, and when I got it the has browns were overfried. AND the workers were RUDE. read more

they never have ice cream and always day the machine is broken when its not. Also I ordered 6 fries and they were so over dram about it as if they aren't known for their fries and made us pull up and wait then gave me a ripped bag with soggy fries in it. I am not happy with this at all. read more

this specific mcdonald's highly needs to consider a new staff or maybe even working things a bit better. DO NOT suggest you order them from doordash. my boyfriend and i are on our 4-5 time trying today, idk whose counting after the third time of not receiving your full order or what was even ordered and we always order at least 25+ dollars worth of food and have never once received the correct order. not once. the first couple times we got a completely different order. read more

I placed my order at the kiosk I ordered the big breakfast with pancakes and a large coffee. I filled out the information at the kiosk Specifying 2 creams and 5 sugars. The kiosk directed me to take a number to place on the table as I was dining in. After almost 15 minutes of waiting for my order, the attendant at the counter calls on my table number. What was the purpose of me taking a sign with the table number on it to place on the table if I had to go up to the counter and get it? I got two sugars and one cream for my coffee. No napkins no utensils and no syrup for my pancakes. I know that they were not that busy as it was almost 7 AM and there were not any cars in the parking lot and only a couple vehicles in the drive-through. read more

McDonald's is a good place to go when you crave some fast food sometimes I do have some problems with it like the wait time and sometimes messed up orders but besides that it's an ok place to go I especially like their mango smoothie. read more

Food is always up to standards, drive through in Lakewood is pretty slow- not their fault. As you look in the restaurant, there's never enough help. Its the same everywhere here, so be patient. read more

I am an Uber Eats driver and just wanted to comment with my experience yesterday. I frequent this place for deliveries and it's probably the most well-run McDonald's for delivery drivers in the entire Cleveland area. I was actually greeted in a very friendly manner by 3 different team members yesterday, I don't think I've experienced that anywhere else. It was a nice gesture of politeness by the staff and just wanted to say I appreciated it. read more

I like the English muffin with just egg and cheese for breakfast. They need more vegetarian options. I like the iced coffee. Pumpkin is the best but their always out. So I like vanilla or chocolate. Delivery is too high. read more

This McDonald's franchise is a disgrace. First of all...I am a local resident, and I try to get to one of the local places before 10pm to grab some dinner (I work late). I don't show up 10min before closing...when that's the case I go home and make a sandwich, or just go to bed... I get there around 9pm. Tonight, I ordered a 6pc chicken...I got 5. My fries were insanely undercooked. The girl on the intercom at the drivethru was having a conversation with a coworker...laughing and joking around...and I couldn't understand a word she said to me, or even if she was talking to me or the coworker she was laughing with over the intercom. Whoever owns this McDonald's needs to get it together. read more

Nice place, workers are nice but please put bacon on your McDoubles. I ordered a bacon McDouble and I got no bacon. It happened to my brother at least 3 times and he's given up on ordering anything with bacon. Another time a hash brown was missing from my order. Please be aware of what you're making. It takes the same amount of time to do something right than it is to do something wrong. read more

Tried ordering yesterday at 930! They kept dragging on my order til 12!!! Then finally the Uber got sick of it and cancelled it and I never got my order! Horrible establishment and location. Cannot begin to explain how furious I was yesterday. Do not recommend this location for anyone! They take long, they are rude, they do not care about the customers! Teach your employees to do better it is ridiculous!!! read more

I highly recommend using the App. I have placed more than 10 orders and picked them up and they have been correct every time at multiple locations. read more

I just ate breakfast at this location and it had everything I could ask for. The restaurant was clean, the food was delicious and the ladies behind the counter were courteous and friendly. If I ever visit this part of Cleveland again I would eat here again. read more

Really I ordered a quarter pounder with cheese and look what I got.also the customer service was awful I was taking a long time ordering then he said hurry up fuck face,then I left not getting my money back read more

McDonald's - The mistake - Fast Food Near Me - North Olmsted, Ohio

Much rather go to the one in North Ridgeville, because of 1. the location and 2. the hours. North Olmsted McD's is closes at like 10PM and North Ridgeville never closes, so that means when I'm craving a double cheeseburger at 2AM I can drive my little neon to go get one. read more

y'all suck. they told us to wait bbcre reserve and we waited like 5 years and we didn't get anything. we had to go into the building and ask where the food is. and y'all don't know how to turn ur mics off read more

This is by far the worst Mickey D's around. Very rarely do I eat this garbage but I had to grab something quick. After ordering I pulled up to the first window to pay and just sat there while the employee was looking at her phone and then when she confirmed my order it was completely wrong. Went to next window to get my food and no straw in the bag but the worst thing was I ordered a cheeseburger and I don't know if they thought it was funny but it was just the bun, cheese and condiments but no meat. These jackasses want $15 an hour but have a $2 an hour work ethic. Never again will I waste a single penny at this McDonalds read more

Dining rooms closed for months. Mcdonald's doesn't want to spend to provide dinners with PPE barriors.

I just got done driving for three hours and starving. I attempted to eat at this McDonald's. I do understand that it was close to closing time, the lights were still on and employees inside. I attempted to ask the woman in the first window if they were still open. Instead she was just yelling profanities thru the window without our even looking at me saying "can't you read the f***ing sign. I understand it is the end of your shift and you are closed but some common decency is required. read more

Wowser, they've really done it this time. More than me not happy. Ordered 2 biscuits, mcmuffin, LG coffee. Shorted me the mcmuffin, anything to put ON the biscuits and after drinking almost to the bottom of the cup, dead any in there. Other people in line were getting shorted cause they were waving receipts at cashier and body language. They put the phone to "not answer" and when I tried later, it just rang for solid minute, no answer. POO! read more

Stopped at this McDonald's after a long morning of shopping. I ordered chicken nugget 10 piece with ranch and buffalo sauce. Medium fries and a orange drink. At the window she read me my order, everything was correct and I paid. She gave me my bag, knowing this McDonald's well I stayed at the window to check the bag... in the bag was a double cheese burger with a small fry and my drink was a sprite ..... that is NO WHERE CLOSE to my order at all and she even repeated it back to me. Lol this was such a joke I though I was getting pranked. She opened the window and I just handed her the bag and told her to look inside. I was so frustrated. I ended up waiting another 5-10 minutes and finally got what I ordered WITHOUT the sauce.... angry as ever at this point I just left. When the order is correct the food is pretty good. But most of the time I have to fight for what I ordered, especially in the drive through. read more

Went there last night 11/22/19 at 7 pm to pick up two BigMac dinners for our family and wh I got home and opened the package up I found that both BigMacs only had one burger on each of them. How did this happen? It's pretty bad when you have to look at your food before you take out food home for dinner. read more