Went here for the 1st time at this location on Wednesday November 26th 2025 with my parents. We were here because we needed a quick breakfast before our busy day visiting in NY. This was about 5 minutes away from the hotel we were staying at- Hotel Noma. Now one should know what Mcdonalds serves- anything from hamburgers to chicken sandwiches and nuggets, and they also serve breakfast like mcgriddles, and various wraps and sandwiches. This location is open 24 hours. This location has ample parking, and we were able to find a spot right away. Walked in. Cashier was friendly and helpful. Only thing is that he did suggest to us to use the computer mobile screens for ordering since they have pictures, and we were unsure of what we wanted. Me- i'm fine with that-- but my dad can struggle with those machines sometimes. But, we were able to figure out what to order based upon the photos.The cashier also spent time and helped us with the machine if we had any problems. Which was useful. I got a medium coffee with McGriddles (which are pancakes!) My mom and Dad got a combo with a sandwich and small coffee. in total we spent $27.00. We paid via a credit card. We ate our breakfast at a table. Oh, and side note- most of the tables were dirty with crumbs on them and fries on the floor. Now we were able to find a clean one and sit comfortably but still. We did notice that same cashier trying to clean as well. We all enjoyed our coffee and food. I enjoyed my pancakes especially, and my coffee. Would most likely be back if we are ever in the area. read more

Is this a joke? So now McDonald's is trying to be smash burger? Because that's exactly what this poor of an excuse of a quarter pounder looks like. I came here for a thick burger like they usually are for the past 35 years, not this crap. Come on. Next time I get a burger like this I'm getting a refund. And the fries tasted like shit. read more

McDonald's - Sad Quarter pounder with cheese - Fast Food Near Me - New Rochelle, New York

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I haven't ate McDonald's in years but I came here to get a quick coffee and this is what they gave me she asked me if I wanted it darker I said yes and she gave it back to me the same exact color read more

McDonald's - Ice and milk - Fast Food Near Me - New Rochelle, New York

the ONE star, is because I had NO choice, SO GOUR WELCOME.. I cannot believe the disappointment with my food, all YUCK!!! 2 Big Macs, 1 quarter pounder, 1 5 pc mcnugget All DISGUSTING!!! The burger meat were dried, and the McNuggets were like cardboard and when I took back the manager looked at me like a had 6 heads!!!! Took the burger apart before asking me what I wanted.. Shame on them... Please DO NOT GO this McDonald!!! ITS NASTY!!!! read more

I love Mcdonalds as much as the next guy but coming here always breaks my heart. Fast food is the name of the game but at least 5 times I have sat at the drive thru speaker for about 10 minutes before someone takes the order. Every time I go its later on in the night so its not too busy and each time is the same result. A few things have been forgotten with my orders, but not enough to ruin my day. This location is one of the closer ones to my house but to be honest I try to go to other locations if I can as a first choice, even if it means I have to reheat my food once I get home. read more

McDonald's - a car parked at a gas station - Fast Food Near Me - New Rochelle, New York

This location, like many McDonald's, is hit or miss. I have been here before and my order has been absolutely flawless and I have been here before and my order has been completely wrong. However this is a 24 hour McDonald's which is awesome for late night cravings, and the lines are normally not too bad. I have never had a bad experience with the customer service here, the cashiers Are very nice and helpful. I normally only go through the drive-through for this location but I have been inside before and it really is clean. Top: the line is normally super long, late at night which you wouldn't think but I think everyone in New Ro gets late night cravings and knows this is the only spot that's open super late besides Taco Bell which is across the way. read more

If I could give a half star I would. This has to be the worse McD's in Westchester! Soda flat and nasty, cold fries and the service sucks. Each time I don't double check my order, there's a major flaw or old lettuce or fries. Disappointed every time I visit. To the Bronx I go! read more

First of all the girls taking the orders and talking about their boyfriends then I pull up for an iced coffee it was pure milk she told me what would you like me to do about it we have no more coffee left I asked her if she put Splenda in it she said don't don't you see it very nasty attitude I had to ask for a manager read more

Im writing this review while waiting for someone to just take my ORDER!!!!! 15 minutes later they take my order i pay and she walks away without giving me a receipt, THIS REALLY JUST HAPPENED!!! Now the managers yelled a number well since i don't have a i don't have a number yet! It was my food with out my sweet tea keyword SWEET TEA!!! Now I finally get my sweet tea keyword SWEET TEA GET TO MY JOB EATING MY FOOD ITS REALLY NOT THE BEST! And then i take a drink someone forgot to add the Sweet to my tea CAUSE ITS NOT SWEET AT ALL (normally i have to add water cause it too sweet for me read more

Service: The front end manager does not care of the line inside. She is more focused on the pick up and drive thru. Mind you I was standing there for 10mins clueless what time will I be served. Poor time management and customer service skills. Also she doesn't care if customers are walking out for slow service. End point I should have drove my car to drive thru Food: They gave us second round cooked fries. I just hoped it's just night time that's why it happened but it happened twice. And I live in the area, that was 2 separate random mcdonald's trip. Not surprised about it though. Other food is okay to my knowledge. Price: Of course nothing beats mcdonald's price! read more

$15 an hour for what? Rewarding those who are lazy and inept for an entry level/part time job is ridiculous. Rewarding those who can't even get a simple pre-made food order correct is beyond ridiculous. Well they have all three of those types here and then some. I can't call McDonald's employees "burger flippers" since there would have to be a grill to flip burgers on in the first place - so maybe...button pushers? Anyway. So it was that time of the year again where I decided to punish my stomach and intestines, so I came here after the breakfast menu. The breakfast for McDonald's is one of the only things they do correctly and they should really leave the option open for the entire day - but I guess their soon to be making $15 an hour for doing barely $5 an hour work is too much for them. The breakfast time service here is blah. They're slow and seem to care more about the drive thru than people standing at the counter just waiting for a sign of life from an employee here. The breakfast itself is ok and if you know McDonald's breakfast, you should know what to expect. During the rest of the day, it's worse than blah here. If you come in here between noon and 2, it's a madhouse with not enough room for people to wait in the slow line. I've never been in here other than 6am or about 1pm, so I have no idea how the rest of the day goes. Just going in today to give myself a stomach ache for later, I noticed two registers open and a bunch of talkative employees in the back dressing up the "burgers" and pushing their buttons. One swept so slow that I thought I was watching her on tape with the slow button pushed. But she gabbed a mile a minute to her coworkers however. I ordered a simple sirloin burger, fries, and a drink. The sirloin burgers are just another in line of false McDonald's advertizing and burgers that look and taste nothing like the commercials or the posters. I ordered the bacon and cheese version of this because I really didn't want one of their usual burgers. I ordered take out since I refuse to sit in that zoo of a location. Sounds simple enough, right? Well there was no bacon in my burger. None of the tabs were pulled and the cashier I guess it was too much for her to check. I guess it was too much for the soon to be $15 an hour employees to pull a tab of a "burger" they just dressed as well. I was able to eat it, though it wasn't what I paid for. The fries bordered on microwave quality. Usually McDonald's is on point with their fries - I mean they're known for their great fries. I just can't understand how employees apparently worth $15 an hour are able to actually mess up fries. But yeah, they tasted off. I expect their "burgers" to taste off, but their fries are usually dependable - but sadly they can't even do that one right anymore. If you want ketchup, do not leave until you check the bag yourself. Even if you tell them multiple times about ketchup, they have a problem remembering that minor detail. The parking lot is messy and busy. They need to repave it. Cars come in and out of here a lot and some of them are fast. So all in all, it's McDonald's. Like just about every McDonald's out there, this one has employees not worth $15 an hour who can't even get simplicity correct. Then again, most McDonald's have that problem anyway. But be warned, this location is pretty bad. Their excuse for food is what it is. Don't come here expecting a cuisine - it's simple fast food that's just not good for you aside from an occasional guilty pleasure. If you come here, expect even their excuse for food to be even more sub-par than usual except for the breakfast which isn't terrible. I only come to McDonald's once to maybe twice a year. I'll probably make sure it's only once from now on and I'll make sure it's never when it pertains to this location.........even for breakfast. read more

Seriously. Tried to overcharge me for a black coffee. Hate to break it to you, but I've been here before. I know the cost. Will not start my morning with any coffee from here. Ever again. read more

Not really a review but more of a question. Anyone know the name of the cute girl taking the orders? She's thin with glasses and when I had the courage to talk to her I haven't seen her there anymore read more

I absolutely have nothing against homeless or mentally ill people. In fact I completely empathize their misfortunes but the management has to do something about it because this location is so infested with them and some are really aggressive and soliciting for money(not food)..they dont leave you until they get it. I used to bring my kids here and meet friends. Not anymore.. read more

McDonald's - This guy looks who livea here..He says he owns this Mcdonalds - Fast Food Near Me - New Rochelle, New York

Terrible, flat soda stale french fries . I eat McDonald's a lot and this was the worst

As far as McDonald's go this one tends to be always on point and when I've had an issue they've always taken care of me. The managers are mostly grown Latina women who work fast and efficiently. Compared to MCD's in the Bronx this place is elegance lol. Never had a major issue though and unlike the other poster complaining about traditional Mexican music playing in the kitchen I as a white man do NoT have an issue with that and only a total bigot would take issue (they only listen during the overnight hours anyway so get over it) Some of the younger people working there (teens) are exactly what you'd expect from a teenager but the grown ups here work hard and are polite and that's what matters read more

Horrible customer service! Only one employee at counter during lunch. 10 minute wait

i cant believe this sh#t hole mcdonalds in new rochelle on main st is still around , back in the day this mcdonalds was a gathering hole for losers , homeless lowlifes and other undesirables. i was one of those losers as i would visit at least 4 times a week for breakfast and lunch when i was a thin wallet 20 year old crashing on my cuzs sofa . now also 20 years later i am back to visit and i am not going the easy route via the drive thru , no i am going inside to order hot cakes and sausage, hash brown and mocha cappy. with covid 19 it means no loitering or hangouts , strictly takeout and thats cool with me. place has been updated and looks a bit smaller in space as the kiddie play room takes up plenty of space. got to give 3 stars mainly for the memories as this mc. dees was my regular hangout back in the day . read more

shittyyy asss service 1 hour long line drive through pinche senora no me tho los cookies

It's MacDonalds! Really nothing too crazy about this establishment. You really know what you are going to get when you walk-in/drive thru. I would say at least the times I visited this particular store I had no problems. I have been to this Macdonalds over 16 years! It's been about to same experience every time I've went. read more

The worst McDonald's ever. We visited at lunch time. The foreign language music was blaring and annoying. Service was slow with only one line open. The food was cold, which at lunchtime when they should have been cranking our fresh food, was surprising. The condiment bar was dirty, out of napkins and ketchup. Yuch! read more

No dollar menu. Smaller selection than normal. Kids meal toy was from a movie that came out over a year ago. Full of attitude. read more

Slow lines even though there were 3 registers and the lines were getting longer. Unprofessional co-worker exchanges in front of customers. Check your stuff before you leave because they're so "busy" that some things are missing or wrong. I find the parking and then to get to the door in to be dangerous since you have to walk in front an actively equally long line of cars for the drive through. read more

This McDonald's is honestly the worst. It sucks because it's the one closest to my house. Every time I go I am thoroughly disappointed. For starters, their soda is ALWAYS flat. When I say flat I mean maybe 5% carbonated at best. One of my favorite things is a nice bubbly fresh fountain soda and I've never gotten anything even close at this McDonald's. I don't think they bother carbonating their drinks at all and it is the worst! Next, I love hot salty crispy fries. McDonald's is supposed to be known for these fries. At this location all I've ever been given is mushy cold under salted fries. It's like they make all their food for the day at 6 am and you just get cold leftovers when you order. I've never gotten hot fries here. Their drive thru service is incredibly slow. Numerous times I see cars backed up into the street. However even when there's only one car ahead of me, I've been forced to wait 10 minutes for my food. Lastly, I've received rude service here. Once I ordered 2 chicken nugget happy meals for my kids and I asked the lady to add sweet and sour sauce and bbq sauce. I saw she never added the sweet and sour so I asked her to add it. She looked me in my face and told me it was in there, I checked and said it was not. At this point the lady made me hand her the box back so she could check herself (with no gloves, touching my kids food, during covid!). When she saw there was no sweet and sour she begrudgingly gave me one but at this point she touched my food with bare hands and due to concerns I didn't even want to take back the meal. Frankly, find a better McDonalds because this one truly is trash! read more

Cashier had an attitude and i ordered a medium soda with my food and instead of them handing me my food and beverage, the lady called my number and slid my bag to the other side of the counter. She did not make sure I had my food and they did not hand me my soda. They put my soda on the counter and did not tell me, causing me to leave it there. read more

This place is very dirty even the drive thru window is filthy the whole place needs to be hosed down inside out.

the worst mcdonalds ever its usually one register open and the line is always long even the drive through is long and then you wait so long and finally get to the register and the worker walks away to help make orders. its not hard hire more staff stop being cheap and hire help you guys have 3 cash registers but only have one open and god forbid they give you a free sweet & sour sauce after waiting so long just horrible! if i can give this place no stars i definitely would read more

I am disgusted by the employees. They are not only rude, but the cashier that i encountered was a young lady who made me pay more than my actual order. After I payed, there was an older woman who refused to give me the sauces that I had ordered unless I payed her another dollar when they were on my receipt. I do not recommend going to this Mcdonald's they are extremely unprofessional, and I regret giving them any money. read more

Food/fries are always cold at night, drive thru menu is constantly not up to date/missing items or promos. Old female worker in drive thru at night charges $.50? for sauce even when you get nuggets. read more

the managers here are literally shit. the poor works trying their best doing a perfectly good job get yelled at. not to mention i got yelled at by the male manager for asking for more sauce (i'm 15 and rlly stared a fight with me). he was charging me a dollar per sauce packet. the both times i went the old lady(s) have such a pissy attitude for no apparent reason all in all good is good would be better with more sauce and nicer people. read more

Bad service. Poor attitude from employees even before you ask for your order. Management will step in but not fix issues. Last time we went, the cashier told me that the #10 wasn't a meal because she was pressing the button but only the sandwich was coming up. I told her that the #10 was on the board, pointed at it, and told her I get it all the time. She stared at me blankly. Then I asked for a manager who came over and pressed the button for the meal. I asked for 2 extra hashbrowns, and was told I can't do that, the meal comes with one. Again, I asked for the manager. Hashbrowns are very greasy, Either they are in the oil too long, the oil isn't hot emough, or they aren't allowed to drain. This must be a sign from above to stop eating fast food. Since my business is not welcome, perhaps I should take this sign more seriously, LOL. read more

Everyone knows this is the worst McDonald's, locally. I actually drive to The Bronx - THE BRONX - for the better Mcd's on Boston Rd.

Very convienent. Right near New Roc City. Fast service. Great customer service. No honey sauce :( read more

This is a place with a horrible management. The manager does not know how to handle complaints. This is a very disorganized place. People waiting in line, and they attend customers that just enter to this place. The manager does not care the customers. This is the problem when people get promoted and never got education.The orders are always wrong or something is missing. read more

Beware parking scam!!!. They boot your car in the parking lot if you wander away for a second. Their ATM's were broken and I went down the street to get money for my meal. When I returned the tow company that waits in their parking lot had booted my car and held me up for $50 to get it taken off. Management said they couldn't do anything about it. read more

What a ripoff. This McDonalds charges everyone that orders a value meal for a super sized meal with out asking the customer if this is what they want. Not only is it wrong from a customer relations position.... it is illegal. This happend to me the last 4 times i went to this McDonalds. read more

Terrible terrible terrible customer service! Coming home on a cold icy night I ordered 2 hot mochas for me and my wife. This location has gotten plenty of orders wrong but I figured it's just drinks how can you mess that up. Upon getting home and relaxing I found that the mochas were in fact regular coffees. Finding a parking spot was hard enough so I decided to walk back in the cold. After explaining my situation they refused to compensate my time walking. I left with a refund and an hour wasted for nothing. It was eleven o clock at night and not busy there was zero excuse for messing up such a simple order. WILL NEVER GO BACK! read more

omg stay away.found plastic or metal in my salad,cracked my tooth and choked.watch your kids if your eating here!!!! not even an apology .it has been 3 months and they still dont know what it was ?THATS SCARY!!!!! read more