Ordered on the app. They didn't have 2 of my items. Refused a refund and directed me to the app for issues. Went through the 20 step process for a refund and they responded that I should have gotten it from the store. Thieves. read more

McDonald's - This is how McDonald's handles accountability. - Fast Food Near Me - Myrtle Beach, South Carolina

Food was thrown together, refused toy for 3 year old, rude service. Worst McDonald's I've ever been to.

Never go to this McDonald's or if you do don't go through the drive-through they have no clue about customer service and how to make sure orders are properly done. I had to go through the driver through twice and they still fucked up read more

McDonald's - Never go through the drive-through they suck and nine times out of 10 your order is gonna be fucked up - Fast Food Near Me - Myrtle Beach, South Carolina

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UNFAIR PRACTICE: My wife ordered the number 7 breakfast combo meal and ordered a small coke instead of the orange juice and they charged an UPCHARGE for the small coke. I spoke with manager about the upcharge and was basically told that was more of a policy. I asked her which cost the most, the small diet coke or the orange juice and she stated the orange juice and I stated you charged me an UPCHARGE on the diet coke and that was unfair practice by McDonalds. She basically agreed with me. BEWARE of UPCHARGES which clearly reflects unfair practices. read more

McDonald's - Combo breakfast clearly reflects orange juice coming with meal - Fast Food Near Me - Myrtle Beach, South Carolina

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this is the worst McDonald, 3 times been there for breakfast and the didn't serve breakfast any more 10:35! I get there is cut off time , I got up earlier sat in there line since 10:25 got to speaker and they told me they were no longer serving breakfast , to be honest there food is not as good as other locations they have terrible serves , so I went to sonic better food better serves I'll be taking my business there from now on and I'll tell all my clients at work also , read more

Walked in...fast service with a smile. Why do I always order too much? Oh, that's right, I'm a pig, but I'm glad your here for my emotional support. I love Mikey D's!!! read more

I have been waiting in this line for 30 minutes on my cookies. i am livid ! finally got them read more

McDonald's - 1 Cookie - Fast Food Near Me - Myrtle Beach, South Carolina

I ordered a collectors meal here and did not receive the cup, so I called and they said bring in the receipt tomorrow and we'll honor it. I came in, and they said they cannot honor it because they take inventory of the cups and there wasn't one missing, meaning 1 of 2 things, they lied about doing inventory, or some worker took my cup. I got a pregnant wife who just wants the hello kitty one and I'm out here basically gambling for it. I just wanted my cup bro read more

Never ever never go in no matter how long the line is don't go in. Mgr said she was doing the orders for walk ins. For 30 mins we watched her only help the drive through. I waited 30 mins others were in there longer than me. read more

McDonald's - A raw Quarter Pounder with Cheese after 30 mins of waiting. I complained about the wait so I'm sure the manager said send it. - Fast Food Near Me - Myrtle Beach, South Carolina

The only good thing about McDonald's is you can get your food fast. This Store is taking advantage of the Covid virus, and making everyone wait and go through drive-through. For safety? HAHAHAHA NOOOO! Because they can turn a bigger profit by running a skeleton crew and making everybody wait for the drive-through! Corporate greed at its finest! read more

I was overcharged, sausage gravy was soured, sandwiches were thrown in the bag only half wrapped and this was when the place was nearly empty. read more

Takes forever to get waited on and longer to get your food. Not just this McDonalds but all of them

So do t go here if you expect good service. The employees working the front counter are extremely rude and slow !!! Also, if you are looking for a refill on your drink, they don't do refills. Terrible place to eat !!! read more

Some people love McDonalds, I haven't been to McDonalds in 45 years. On one unique day, I wanted a breakfast sandwich for myself and my husband. I thought, what can they do to an egg? I ordered 2 egg sandwiches and 2 coffee's and the price seemed fair and reasonable. The egg, cheese and biscuit were fine, but I could break my teeth on their Canadian Bacon. I wouldn't bring it home for the dogs. When my husband asked me what I was doing, I told him I couldn't chew it. He then tried and had better luck than me. The coffee was totally forgettable, like forget about it as you take the first sip. We went home an made our own coffee. The ladies room was clean as I would expect. The service was fine, but I stand on my belief that this is not our kind of eating establishment. It will be another 45 years before I place my foot in the door of any McDonalds restaurant. read more

these people gave me 3 melted ice cubes in my extra large ice coffee, my moms drink was half full along with my step dads with literally no ice, boycott this mcdonald's they suck read more

McDonald's - look at the ice cubes - Fast Food Near Me - Myrtle Beach, South Carolina

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Drive thru coffee experience on a Sunday morning was quick and correct! The iced coffee wasn't strong enough & way sweet for my liking but I'm a espresso drinker normally. I'm going to ask for less creamer and syrup next time. $2.29 for a large is good in my book and an early morning staple! Hubby's hot coffee any size $1 was very hot and the cup is fantastic, couldn't feel the heat which is helpful. Nice employees. read more

McDonald's - Drive thru - Fast Food Near Me - Myrtle Beach, South Carolina

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my friend anna ate here. she almost DIED at the play place, she tripped on half of a hamburger your employee let SIT THERE. she fell on her buttocks. when i went to get help, the employees REFUSED too even slightly help. PS. sprite was TOO spicy for my white ass tastebuds. it was so bad i want to give it a 0. But that's not possible, so i give you a.... 1. read more

Crappy customer service to start it off. Everyone's attitude is horrible lol but what's expected from people who work at McDonald's. Their drive through speaker is about as bad as the food they gave me this morning. On top on that they cheated me out of a coupon given to me by their own app! Called afterwards and was welcomed with attitude and just plain disrespect. If you come here be prepared to throw a drink at someone's face ! I sure as hell wanted to read more

Went through the drive-through line was the only car there ordered a chicken nugget meal which comes with french fries got back to my house and realized the french fries were not in the bag. Went back to the location making another 10 minute trip just for french fries and then told that I need a receipt for my french fries to show that I bought the food, after telling the woman that the man who checked me out did not give me a receipt I was ushered forward and was not given my french fries. Very disappointed why would I lie for a small side of french fries? read more

The service was a little slow, but the staff was friendly. The fries were hot and so was my cheeseburger...so that is awesome!!!!!!!

This place is absolutely awful never come to this McDonald's they have terrible service and they never have they ever not given me my order late it never fails with this place read more

I've been here several times and they always get my order wrong. When I asked to speak to a manager I got a nasty attitude. The manager is a miserable man and doesn't know the first thing about customer service. If I was you I'd avoid this place. read more

This McDonalds is horrible. The service is always slow. I was there because it is close to my home and I was picking up a few things for my son and daughter, since they were working and were on their way home. The dinning room was closed at 7:30 p.m. on a Tuesday and the drive thru was the only way. The cars were wrapped around the building. I ordered 2 plain Mac chicken sandwiches, 20 PCs nuggets and a basket of fries. The drive thru sign said 2 for $3 but I was charged more, I inquired about it and a manager came over saying that the price increased as of yesterday. So I told her that her sign still shows that price and her response was "there is nothing I can do about that, the price charged is correct". What kind of customer service is that? It was over 18 cents, the fries were over cooked the chicken nuggets were cold. I will recommend going to another McDonalds or a closer competitor like Sonic. There is No customer service here and I've made comments to this location before and never received a response. read more

Sorry service, I have had food from there in the past not much to brag about I went by there 5/14/2016 at 11:15pm and was advised they were closed due to short staff went back by there 5/17/2016 I called before going and got hung up on twice so I went there and they were closed again not sure heard rumors again not sure it was just a rumor but it's due to bike week well if it is that's the case then that's there BIG loss obviously they have no clue because this week is a week of all weeks to be open late and yes this is supposed to be a 24 hour McDonald's Oh I did find out by this that Wendy's right down the road is open until 2 am so I guess my 11pm stops will be there from now on read more

I have went to this location 3 times now...and all 3 the service has been very poor. I know it's McDonald's and you should expect much, but it seems like the staff could at least be competent. The drive thru is horrible, slow, and non-responsive. Today I went inside and the high school students working there were more worried about being social with one another vice serving customers. One clerk was doing homework as she stood at the cash register. When the manager walked by...nothing...she cared even less than the employees. read more

7/22/17 McDs Rt 707, MB Just bad service, a fish sand that was so dry it was like cardboard and no one could care less. Its McDonalds, not 5 star, I get it. But where is the Mgt in this store, it's bad. We have & will continue to drive past this McDs to go to Rt 544 McDs. The food is better, service great and Mgt that asks if everything is OK. I have complained about this place before, nothing changes Good luck, the store will need it. Bob B read more

Terrible drive thru service. They gave my order to someone else. If I hadn't walked inside to find out why it was taking so long, we would never have gotten our food. The girl who messed up my order didn't even turn around to acknowledge her mistake. While inside waiting, at least 2 other orders came back in and I overheard the staff discussing multiple mistakes. I had to stand inside and wait for our order to be remade. Management is definitely lacking. Chaotic and unorganized. We live about a mile from here and will not be coming back. This is not the first time our order has been wrong. Mistakes happen, but this situation was mistake on top of mistake on top of mistake, with no accountability. read more

Poor customer service can't believe you are kicking out hungry PAYING customer for nothing but pride

Allergic to ketchup and asked for ranch for my fries. They wanted to charge me. Bulls**t. All the others no problem. Will not come here again and the manager can shove the fries where the sun don't shine. read more

Don't waste your time or money here. I live and work close to this location and have frequent the location often. However, they can't get an order correct if you paid them....oh they do get paid. What's the excuse for poor customer service and not getting orders correct? The location on the other end of 707 is better. read more

Food was terrible, cheap, greasy, and burnt my asshole as i shit don't waste your money on this junk