I'm so glad our travels led us here! This retro restaurant was full of friendly service and…read moredelicious old school food. We didn't have time to spring for desserts and homemade fries really would've made this a 5 star place. The chili dog and chili cheese fries were good. The Stromboli was good but was a bit overcooked on this occasion. We look forward to dining here again to continue trying more of their menu!

If you're from Cincinnati, this is NOT chili LOL it's hot dog sauce or something... SO sweet I…read morecouldn't eat it. I love a good diner, so I did enjoy the ice cream. I ordered a burger, but the wait is so long that the fam was done eating and well I was full. Tater tots w chili and cheese was good minus the chili ..... people from eastern Ky also call this chili but .... 4 way or not it's not my taste. People were friendly. The decor was diner like, the music was a bit loud and annoying but I'm old lolol so try it. Price was steep $32 for three, fam would have liked to spend the extra and hit up Morehead for a steakhouse on the way back!

The food is always really good from there and really reasonably priced never do I have a complaintread more

Our waitress was super nice and polite. The food was not good…read more When we walked in it smelled like a big deep fryer. We ordered 2 steaks (ribeyes) they were bland, and almost like a spongy texture, not good at all. We spent 76.00 and it was wasted, we didnt eat it at all. Wasn't even offered a discount for the awful food. Definitely will not be going again

GREAT SALAD BAR!, Cowboys Ribeye with Asparagus. STACEY was a great Wait person and took real good…read morecare of me! I will be back. Been to Mt. Sterling many times and just found my favorite place for next trip. I-64 at Mt. STERLING EXIT.

Service was great, couldn't have asked for a better server, Sheyenne. However, I ordered a medium…read morewell steak that came out well done twice. When the steaks was brought out the second time by the manager (Chuck), he looked at the steak and tried to convince me that it was cooked medium well and proceeded to tell me that if he threw it back on the grill, it would be even more done(really, is that how it works?). No solution given. I had been told this was a fantastic restaurant, but I'm very disappointed. Do better, Chuck!

Unfortunately, this chain has passed its prime! I waitressed at one of their restaurants years ago…read moreand it was delicious and a great place to hang out for happy hour or any hour. The best items on the menu have been removed and they change the menu too often. This particular restaurant started out strong because previously alcohol could not be served. I think alcohol is the only thing saving this restaurant. The service is slow and it takes FOREVER to get your food. Do not order any unlimited item unless you planning on being there for the day. That being said, my mom ordered spinach dip. We went ahead and ordered soup and salad. The spinach dip was good and hot. The chips were crisp but a bit greasy . Our food FINALLY arrived. The cheese on the French onion soup was melty, but not golden or browned. The salad had decent flavor, but the chicken obviously came with grill marks. My mother's experience was the same. We didn't order a refill. Patricia (Patti) was our waitress. She has been here forever and is a local gem !! All the locals want her to serve them as she is very efficient! This restaurant is not my favorite, but they have French onion soup so my family will drag me back!

CUSTOMERS BEWARE ! I phoned Applebee's in Mount Sterling a couple of weeks ago, and two different…read moreemployees informed me that the "ALL YOU CAN EAT" promotion would be ending on JULY 17. When I arrived on JULY 15, the manager told me that the deadline had passed, and that the last day for that promotion was on JULY 12. I explained to that manager that I came all the way from another part of Kentucky, a three hours' driving commute for nothing. Their management has therefore proven to be unprofessional, irresponsible, and unreliable. The manager did not care.

Where to start. Went here to bowl after work with a friend, had two malfunctioning lanes, and after…read morea copious amount of time requesting thay they were fixed, was told to "cool your jets buddy, we don't do that for people". While the night manager, Josh, was very understanding of our problem, he still refused to comp our 30 minutes of waiting on two malfunctioning lanes, and instead gave us five dollars as a "refund" which was for the "five frames" we played in the span of an hour moving between two broken lanes. Disappointing experience and worse customer service. Bowling is dying and Sterling Lanes clearly doesn't want to keep it. As a business owner, I understand equipment isn't always going to behave, but more than that I understand you can't treat paying customers this way. I would highly recommend anyone looking to bowl here go elsewhere until these issues are taken care of. I know I, and everyone I know will.

Our lane constantly broke down so we left. The staff were not very sympathetic either.read more

Drive-thru service was terrible! We stopped here while traveling and thought we would just swing…read morethrough the drive-thru real quick. We got in line at 4:01 with one vehicle ordering at this time in front of us. The drive-thru stayed at a stand still. We made it to the menu to order at 4:09. We ordered one burger and a drink. Still sitting at a stand still. Made it to the window to pay at 4:21. Was handed our food at 4:24. There is zero reason for a drive-thru to be so inefficient.

There have been multiple times now where I have gotten my plain DOUBLE cheeseburger with only ONE…read moreslice of cheese! My burger wrapper was wet and my burger was soggy. When we pulled up to the drive through all of the workers were outside smoking and running around the parking lot!!!

I usually love cook out and I think it's better than In-N--out overall - but this visit was…read moreextremely disappointing. I ordered the double burger tray with fries and cheese curds. The fries were cold when received and they gave me like 5 tiny cheese curds. Then a group of 6 people came in and made it a long wait just to get a refill and packet of ketchup because they forgot to put it in my burger. By the time I got the refill - the fries were so cold they were inedible. It seemed they only had two people working - and that isn't enough. They should put the ketchup in a place the customers can access without having to wait for a long line to order. And they should make fries to order so they are fresh.

I asked for extra lettuce and they gave a a speck of lettuce and I got a walking taco they didn't…read moregive me a fork but they are required to AND I AM SO DISAPPOINTED I WAS HAVING A GOOD DAY THEY HAD TO RUIN IT 1 STAR NEVER GOING AND

My favorite restaurant but it's not 5 stars because they forgot my sauce and straws. The window…read morelady was rude but I think she was having a bad day, hope it gets better.

The worker here is very rude and they need new workers and she don't have name tag so I can tell…read morewho it is

The food has always been great every time we have been there. The service is ok not always the…read morebest, I guess it depends on who you get. It's very the nice inside, good sized booths and table n chairs. One issue I have is the bathroom the stall is so small that my arms touch both sides and I'm squeezing them in at that just to get in it it's like it was made for little boys/kids. And several times they have been out of soap n paper towels. Not good for a food place I should know I worked and owned some myself, but besides that it's all good.

Absolutely Needs to have ICE do a walk through of this place. Bathrooms do not have soap or paper…read moretowels often. No excuse for that when it comes to a cantina or resaurante​