Our granddaughter Loves the indoor play area at this McDonald's, so we've found ourselves there several times recently. I have to say, the management puts some care into making sure that the tables and floors stay clean. That's a big plus in my book. They still allow you to self-serve your beverages, and I appreciate that they have light lemonade with less sugar as one of the options there. The mode these days is to have customers order their food at the kiosk, but I'd rather interact with a human cashier. The young woman who helped us was really patient with our issues with their app, so kudos for her! I forgot what I had to eat for "real food", but I fondly recall the chocolate chip cookie that I had for dessert. Best of all, Sweet Granddaughter was very happy with her play time and wanted to stay for more. read more

The manager or owner with a black shirt, short hair, ear piercings, who looks a little darker is so horrible. The bathroom to begin with is dirty half the time. He stares at customers. He's rude to customers also. His employees are so sweet. Let's just not talk about the owner in black. I also saw him treating his employees so rudely. Yelling at them. read more

Just ordered a Quarter pounder, no cheese in the drive through. Of course it had cheese on it when I got home. Too tired to take it back... Oh well... read more

This McDonalds is our go to when we are bringing the kids together. The indoor play is always clean and available for them to play. The kids ordered Cheeseburgers, we ordered a spicy chicken burger and all was done just the way we ordered it. The staff was nice. At the end the kids ordered Ice cream and it was brought to us on this little stand. read more

McDonald's - Fast Food Near Me - Moorpark, California

I got the worst food poisoning of my life the next day after eating here. I woke up with horrible abdominal pain, and have been glued to the toilet seat for two days in a row now. It's extremely painful and I have no idea what the hell they gave me but this place needs to be shut down and investigated. I might have to go to the hospital as I'm struggling to keep anything down, my head has been killing me, and the pain is killing me. Please PLEASE do not eat here. Worst food poisoning of my life. read more

The manager Veronica is very rude, she is not helpful or professional. I ate there and when they brought my order they never brought my drinks and when I went to ask for them the manager was making a big deal and not wanting to give them to me. I will never go there again even if I'm starving I'll eat water first. read more

I hardly ever eat McDonald's but I decided to give it another try on Christmas. Never again. I ordered 4 items, 3 of which required sauce, and I was only asked which sauce I wanted for 2 of the items. When I got to the front, I asked for 1 additional sauce and the guy told me it would be 27 extra cents. I tried to explain that I didn't have the right amount of sauce for what I ordered and he started arguing with me. So rude. The sauce cup size is significantly smaller than it used to be too. On top of that, the chicken nuggets taste like cardboard now. I'll never eat at McDonald's ever again. Worst experience ever. read more

Hello, I am writing to advise you of an issue with the restaurant in Moorpark CA. I unfortunately had to reported the assistant manager and the customer service rep on the McDonald's website I have reported it and gave a review on DoorDash along with Facebook and yelp and Google. I am considering if I don't get a call regarding this the Better Business Bureau. The restaurant is by far the worst in Ventura County. The service is awful and at times the food. I am going to go to the top of the chain to make sure that the manager of the restaurant the GM is notified as well as his supervisor is aware of it. , I'm gonna go to the top chain command within McDonald's. I want this to be taken seriously. The way I was treated by the assistant manager and the general staff employee was uncalled for ridiculous. My question is what kind of company trains their employees to treat customers this way. I am a loyal customer and deserve to be treated with respect and kindness. The representatives at the restaurant should not be working for McDonald's company period. The assistant manager and the customer service representative both hung up on me three times and refused to help me in any way whatsoever. My food was delivered cold and the coffee was made wrong read more

Just got my 4th or 5th Egg McMuffin with egg shell in it. This has happened over the last few weeks (I get breakfast there a 5 days a week usually, on my way to the office) around 8 am. Please fix this situation - someone needs to learn how to crack an egg properly. read more

Haven't been in a while and now I know why. Forgot my fries...no napkins. They weren't that busy. How hard is this?

Someone done fucked my mcchicken. This is unacceptable. I took a bite and it felt hollow and tasted salty. The tables were sticky and smelled weird. read more

So I specifically said add lettuce... Indo not see the lettuce and guess what? I am already almost back at work. Not acceptable! Ok now where are the apples????? For my oatmeal??? OMG this place is awful no wonder it has bad reviews. read more

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Just bought two 5$ mcchicken meal deals from this establishment and they asked me which sauces i wanted to which i said "bbq sauce" she said alright and it was on the screen, i drove in the pouring rain with no windshield wipers to get to this place and when we got home i noticed there was no bbq sauce in the bag... i'm extremely distraught, dissatisfied, and downright disappointed. Do better McDonald's i want my bbq sauce. Making me eat my chicken dry like a primate read more

The ice cream there's a good. Service good. Ambiance is good.ffffggggggggg father gf game dm dm read more

McDonald's - Cool - Fast Food Near Me - Moorpark, California

PART 1 The managers here are very rude and disrespectful to customers and employees as well. I've seen it happen multiple times and I've had a really bad experience with one of the managers about a month back. To some of you my experience may seem like nothing but on the day that it happened to me I had been going through some hardships. I don't feel the need to share my personal life. Just know I was really struggling on the day that this incident accrued. Me and my daughter decided to stop and get lunch at this location we decided to get something small because we hadn't ate all day so we ordered the five dollar meal deals just because I was low on money and just needed a bite to eat. me and my daughter ordered our meals. My daughter got her McChicken meal deal and I got the double cheeseburger meal deal no onion extra pickles. We pulled up to the window to pay, the employee at the first window stated that the person in front of us paid for our meals, which truly made us feel blessed and grateful. (We had been dealing with some hardships in our personal life, that it made us feel truly blessed.) I got to the second window we got our bag of food and drinks. We parked to eat. Will continue review as photos didn't let me add another review. read more

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Went to this location to buy a coffee and to use the restroom and the Hispanic maintenance lady was hovering over me the whole time, telling me to hurry up and get out when there was no one waiting I was in there for 8 minutes and she kept bugging and the moment I got out she started saying "it took you long" like lady mind your own business continue working, horrible experience that has never happened to me before. read more

It's the morning after halloween so I understand yall are busy so i purposefully ordered curbside. when i got there the app wont load so i went inside and they made me re order and pay for a whole other meal and never helped me with the original meal i ordered online. So i payed for two meals, got 1 , and nobody helped me. So helpful, duck off read more

The food is good. The ambience is good. The service freaking sucks. We were misinformed and told that we could use the two codes we had for free frappe and breakfast bagel only for us to get up to the window and have the lady tell us that we would have to pay even more for the frappe because their system will not allow it and instead of trying to work with us and understand where we were coming from she said we had to pay the full price. At that point, I was irritated and it's not our fault that your crew messed up so don't go here go to a different one. If I could write zero stars, read more

McDonald's - Mocha Frappe - Fast Food Near Me - Moorpark, California

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Service. After I ordered a QPC meal I get to the 2nd window and ask for sauce he says we charge for sauce now so I say ok never mind I get home and the QPC meal became a 6 piece chicken nugget meal ???? And there were 3 tangy bbq sauces in the bag really . Hellooo Is anyone working there with maybe half a brain ? If the minimum wage went up for fast food places shouldn't the service be exemplary as well, you tell me !!! read more

Cannot believe what happened today and yesterday! Yesterday I brought my 4 kids to McDonald's yesterday just to find out that they were getting watched by one of the employees staring them down. Also, today I was ordering McDonald's for my kids and I, and since they charge for sauce I only got 5 buffalo sauces for each one of us, and McDonalds didn't even pack the sauce! I ordered it on Uber Eats so I couldn't go back to get my sauce. Don't get me wrong McDonald's is so good! My kids always want their fries! They love it so much they always want it! Most of the time the inside is pretty clean. read more

I ordered a happy meal with a cheeseburger and when I got it, it didn't have cheese and when I asked for a replacement, they gave me the same burger back with slapped on cold cheese read more

I ordered a McChicken thought I was gonna get a sauce turn out when I asked the guy because my mc chicken didn't come with one originally I asked and walked the he cash register and they charge 25$ But with tax it 75 cent !!!! Don't to this McDonald's unless u want to be charged for 1 sauce!!!! read more

7 violations from the health department! Where the hell is the owner? This location has an incredibly low rating. Not only are they serving unhealthy foods, but they cant even keep their kitchen clean! read more

Horrible service messed up on my DoorDash order called them. They answered and hung up on me and never answered again. Worst service ever.

Went here with my Zaddy last night and it was the best McDonald's experience both of us have ever had The fries were fresh and super hot Staff were friendly and generous with giving us ketchup and dipping sauces 10/10 read more

I think it may actually be physically impossible for these employees to do anything right. I order at the drive thru, correct them and tell them I have no clue what they just entered but it's not what I asked for, they change it, charge me nearly thirty fucking dollars for 3 items and still give me the wrong food entirely. It's been terrible for years and hasn't gotten even slightly better. Honestly this management is failing big time read more

Best McDonald's I've ever had in my entire life!! Super clean, quick and friendly staff. I got a double quarter pounder with cheese... and this burger was so juicy hot and DELICIOUS I honestly couldn't believe it was from a McDonald's. 10/10 best one in Ventura county read more

If i could rate this place a zero star I would. This location Mcdonald's hired the rudest employees and even their manager is highly unprofessional. They have one job to serve us our food with politeness and respect but that is the exact opposite of how they handle their service here. Countless amounts of time i have had issues with the workers getting my order completely wrong, leaving things out and throwing fits and giving attitude. I am super disappointed since this Mcdonald's layout is actually quite nice for kids with the play area. The food is always overcooked as well. Hopefully they hire new employees soon. read more

If I could put 0 stars I would! Their customer service sucks! Most of the time the food is horrible or cold or made wrong! I ordered an ice coffee the other day but tried telling them I wanted it super sweet and tasted it. it was very bitter and old! The atmosphere is not much better! You guys need to figure you shet out because if the original founder of McDonald's saw how you all work you'd all either be fired or your store would be shut down! read more

Love mcdonalds but always forget sauces there big mac is so good i like the playground

Terribly rude staff and bad managers. Especially "Jose Sanchez" lol I used to come here for the location on the way to work, but the staff has me supporting simi valley instead...pretty sad. read more

Now who the hell leaves eggshell in a McMuffin?? Like if the shell breaks into the food YOU DONT JUST LEAVE IT THERE? Not even a small piece of egg shell, I bit into the McMuffin and took out a piece but there is still a bunch of eggshell inside! read more

McDonald's - Piece of eggshell - Fast Food Near Me - Moorpark, California

The food is sub-par, Even for McDonald's. Our food was given to the wrong customer, and after they rummaged through it, our dinner was resealed and handed to us. Not good under normal circumstances, horrible in a Covid environment. After pulling up at home and thinking about it, we threw away a $21 meal....:A call to the management only got us an apology.... WHATEVER..... read more

It's McDonald's. They were super friendly today. The play area is closed, but you can sit in that area. Get the app and get some deals. Parking can be crazy, since there's a Starbucks in the same lot. Getting out of the parking lot can be crazy during the busy hours. read more

Why is it McDonald's always screws up my order? At least 50% of the time my order is incorrect always check it before you leave the window. I've been going to In-N-Out for 5 or 6 years in Moorpark, never once has my order been incorrect always right on the money. Shame on you McDonalds. Also why is McDonald's fries so expensive? Not only expensive they're usually cold. read more

Since the pay increase, not a single order I have placed has been correct. Higher pay for worse quality control? Ok. I wish this place wasn't the most convenient. read more

There was no one in line but food took 15-20 minutes. Happy meal was wrong, chicken instead of burger, and they forgot my chicken nugget sauce. The one plus is the food was good, late and wrong, but good. read more

I am disgusted with what I found in my fries, there is a hair all the way at the bottom like it's just gross. I was eating my fries and it's gross to know they aren't making sure that there Hair is up with nets on. I don't even want to eat my sandwich because I feel there will be a hair there as well. What a waste of money honestly. read more

McDonald's - French Fries - Fast Food Near Me - Moorpark, California

Ive encountered the same employee 3 times at night with tattoos on her arm and she is the rudesttttttttt. I get it, its late annoying customers but girl come on! Walked away when im half sentence in lol. Girl bye read more

Worst staff I've ever came across with. Very rude and not friendly. Food is always cold! This McDonald's has gone down hill big time. Bad management! read more