Love a McValue meal deal if I'm running around doing errands & need something quick! They run $5-7 dollar for a 4 piece nugget meal with a burger or sandwich, small fries, small drink! Seems like a good lil deal to me these days! Cause where do you find any meal under $10 these days lol I mean yeah it's not the healthiest or best but does the job when you're busy:( Usually use the drive thru, hit or miss on it being crowded or not! read more

McDonald's - Fast Food Near Me - Monrovia, California

I couldn't believe that this particular McDonald's doesn't t do free refills on coffee when having breakfast in lobby. I can't imagine that one free refill will break the franchise. It's upsetting because how expensive everything is nowadays...I get that the workers follow the rules however it shouldn't be a pleasure to tell the customer "NO Free Refills" wont be coming back here anytime soon.... Realistically who would stay all day and get free coffee all day...I guess the owner came up because they got the 51 cents from us to get a refill read more

First time here and food came out super hot and tasty! Counter employee was nice and patient with me. I was trying to open my app and he assisted me with it. Anyway place is clean , and plenty of parking as every other one I've been to. read more

McDonald's - McChicken meal - Fast Food Near Me - Monrovia, California

When using the McDonald's App, be sure to check the location you are at for payment and ordering. Once I ended up ordering, and found out it was sent to La Canada Flintridge. So, I cautiously ordered and waited for a cashier to confirm my order. Everything went through for this location and I confirmed payment was made too. I enjoyed the atmosphere here, which was comfortable and accomodating, with the standard McDonald's taste and famed french fries. read more

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I feel like a lot of fast food places have gotten rid of the fountain drink stations and this one doesn't have it anymore. However, this McDonald's has: 4 Touchscreen play devices for kids The table with colored touch to light Plenty of seating area 4 Skip the line and Order by kiosk You can still order and pay at cashier station Gendered Restrooms without a code to enter Order to Table service (most McDs don't actually do this but they do) Can ask staff to switch happy meal toys if they have it What they don't have: Play-area/zone Drink fountain station Working touchscreen play table (they have one that doesn't work) Leaves orders and food for mobile order (so you do have to tell staff your order number and they'll bring it) this may be due to and increase of ppl taking orders that aren't theirs. The place is nice, and sometimes it's a hit or miss... The AC is working and sometimes it's not so a bit hot and stuffy. When it's busy it's a long wait for orders to be ready and hard to ask for a refill on drinks. When it's not busy the staff is super helpful. They are always helpful and respond to my questions. Overall, this is my kid's favorite McDonald's afterschool even without the play-area. read more

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The place looks nice and clean, however, the older man in a yellow vest needs to hustle and set an sample to his staff. A few peeps are waiting and waiting for there orders. read more

Take a look at what Shrinkflation does to people. This is a damn large. I just took this out of the bag and it looks 1/2 eaten. I don't know who the manager is over there but it's outrageous. The workers can't just do this without direction unless they are incompetent too. This is upsetting. read more

McDonald's - This is a Large. LARGE!!! Why does this look 1/2 eaten. I take this out of the bag and this is all I get. - Fast Food Near Me - Monrovia, California

Updated Had Craving- and zero time Guess what NOW Want Extra Pickles cost $.49 cents Want Extra Sauce cost $.59 cents So $1.00 More NOT to have a Freakin Dry Burger McDonald's Epic FAIL 46/20/21 Had Urge for Big Mac 11/30 AM -Lunch Time right?- should be Hot and Fresh Right? Answer- no Bun was Stale Burger Luke Warm after 3 minute drive home. Not Acceptable for $5.50 read more

I came today 02/02. Was this not an experience of a lifetime. Your worker was spectacular. I don't think I've ever seen such sophistication in a man. Absolutely amuseable. You may take this for granted, and think I'm playing some joke. But was this the not best experience of my life. Man where do I start. I come in, I'm laughing, I can't control myself. He kept such professionalism. I cannot bring words to my memories. Not a chuckle, not a change in tone. I arrived at the window at exactly 12:13 am. When in the window to pick up my tasty fries... there he was, sharper than ever keeping complete professionalism. Not a smile out of this man. Now you might think, "why all this for some silly encounter." Well to that Rachel, you don't know me. (Thank you for the extra sauce) read more

McDonald's - Thank you for the extra sauce - Fast Food Near Me - Monrovia, California

This McDonald's location in Monrovia is one located on Huntington Dr. It's designed as one of the old timey ones, I"m not sure if it's because of the original locations was out here and so this one has a very unique design. This was one of the earlier adopters of having kiosks that are at all the locations now. The store itself isn't huge but the drive-through tends to loop around the building and take up a lot of space. As a pro tip, be sure to check the mobile app for deals and coupons especially with out expensive food can now. You also can also get your food quicker if you mobile order. Overall, this location is fairly standard and there is an too much to complain about. There's plenty of parking outside as well. There is a lot of parking here in this plaza. read more

Just ordered food got home 10 piece chicken cold double cheeseburger seems like you've been sitting out more than more than an hour and the fries cold and stale. This is like the fifth time then I asked for the manager and I swear to God, the kid that was talking on the phone was not the manager. He asked me. What do you want me to do? I didn't have to tell you what you should do. You should refund me or give me a free meal ridiculous. read more

worst customer service by the actual manager. Mature male, Gray hair. very rude and not Helpful in any way. The way he talks to customers is like he doesn't even want to do his job, people were waiting and he didn't even say, hi, sorry, thanks for your patience, or thanks for waiting, people like that shouldn't work in customer service, no manners at all. the staff did a better job than the actual "lead by example". read more

Rude workers. The old guy there should be fire. I waited over 20 minutes for an order and the old guy was rude. He would look for my order or make it when it was paid already. And told me to cancel my order and go somewhere else. The order been paid. Terrible Mc Donald place read more

Have two drive through order, only give me one. When I went inside, they said don't have this order, they just confirmed the order code........ when I go back to the app, it shows already picked up???? They deleted it?????? read more

I've never eaten so many egg shells in my breakfast mcsausage as I have at this location. The workers need some training or be more careful when making eggs. It ruins the entire meal. Do better! read more

This is my go to curbside order, quick and efficient. Lines are manageable and not too crowded. read more

McDonald's - Curbside - Fast Food Near Me - Monrovia, California

I ordered the happy meal for my little one and wanted to swap a toy since we have a duplicated at home. It's ok they say no but the guy told me it's waste of his time to do that for me. I don't know if that is an appropriate language to tell a customer that. read more

Terrible service..I asked for my fries to be extra salted and they put 2 salt packets inside the box of fries... No hello..no smile from the lady handing food from drive through..looked like a manager..barely extended her arms to hand me the food... What happened to good afternoon?? Have a great day?? Thank you?? Anything other than mute read more

It's a McDonald's My review is for a very specific reason. So far they have they toy and McFlurry that I want when nobody else does. Recently I was looking for the Strawberry McFlurry, and I went to four other locations. Each one said "oh our ice cream machine is broken today". One said, "no really, today it actually is broken". Finally, this one had it. During the previous happy meal promotion, I was looking for a specific toy and once again the other locations didn't have it but this one did. The food appears to be the same as other locations read more

McDonald's - Fast Food Near Me - Monrovia, California

The stars are not for the restaurant but for one of the employees. This young man is always friendly and asks customers if they need anything else. I have seen some employees try to rush customers out, but I have never seen this kid frustrated, even when it's busy. Thank you for the great job you do, Mata! read more

For the first time in my almost 40 years of eating McD cheese burgers on the road while hungry and ready for a long drive home... did I ever get a cheeseburger with extra pickles and MAYONNAISE!!! I don't eat Mayo with anything... and it somehow landed in my cheeseburger. I almost threw up while driving! The other one wasn't as bad and I was hungry, so I tried it. My stomach kept doing flips for the rest of my hour-long drive home until I faced unpleasant stomach pains and poisoning-like effects after. I'll never go there again! On the other note, fries and drinks were okay. read more

McDonald's - When did cheeseburgers get Mayo in and on it?! - Fast Food Near Me - Monrovia, California

This review is for the drive-through only. People who know me, know I don't like drive-throughs. I'm convinced that walking in saves time and I don't like the carbon vehicle emissions which are unnecessary. This is a McDonald's location that I walk into once every couple weeks. Today, I decided to go through the drive-through to see what happens. I set my stopwatch and entered the line. 26 minutes later, I had food and was leaving totally deflated that I had lost that much time in my day already. This location is either understaffed or incompetent. Either is bad. Recommendation: walk inside read more

McDonald's - My breakfast - Fast Food Near Me - Monrovia, California

Walked in with a good attitude came out horrible food was stale and cool and dry didn't come with my sauce and she said oh l got you your sauce overall horrible. read more

April 2022 - Drive thru. Didn't walk in. Yes this is a review for McDonald's and yes it was much less than our usual decent experience. Service/Ambiance - I do feel bad for the staff having to hear complaints from customers about 'thin nuggets'. And I understand this is McDonald's but... these are ridiculously thin. What really bugged me though was that when we called in to let them know about this, the staff immediately said they were aware of the issue and there's nothing they can do about it. I don't blame the person who answered the phone at all but I do blame management and hope they see this because it sounds like you know there's an issue but are still jipping people by selling thin nuggets at regular price! If you're going to sell spicy chips, then don't call them nuggets. read more

McDonald's - Spicy Chicken Nuggets (didn't know they came in thin size) - Fast Food Near Me - Monrovia, California

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Adriana was one of the most rude and unprofessional people I have ever encountered. I ordered breakfast through the app before their cutoff time and they wouldn't fulfill my order because they said they don't start making it until I arrive?? How does that make sense it's a mobile order you make it right when you receive so that I am able to pick up right when I get there... then I'm speaking to the drive thru rep and a female voice comes on won't give me her name and tells me she will when I come to the window. Proceeds to not give me her name even though she's in a public facing job and anonymity goes out the window. I asked what her managers name is, she said Naomi, and that she's busy right now. I told her to make her un-busy because I'm not leaving until I get to report her attitude and get my refund. Never once did they offer a solution, to walk me through cancelling the order or apologize for the inconvenience. Plus their reasoning for not fulfilling didn't make sense. I hope this can be looked into and Adriana and anyone else involved can be retrained how to deal with customers in a polite and courteous manner. I do not recommend this location go somewhere else. Also the store should have the ability to cancel orders on their end. read more

This is my second review for this McDonalds. Ordered a happy mean and a small s'mores McFlurry. I checked the food and it was correct since they have a history of giving the wrong items ordered. The new McFlurry cups fold so you can't see the top and when we got home it wasn't a smores but an Oreo one. The receipt even says smores. I just don't understand how almost every single time our ordered are messed up. It shouldn't be this difficult and now the phone just rings. No one answers. For how much you pay now for this stuff it would be great to get the items ordered. read more

I actually like the food served here and most of the time they aren't wrong, depending on what time of day you go. However I went very early and you can place an order at this restaurant starting at 4:30 AM as of December 2024, and this resturant is SOMETIMES open at that time, so I end up placing an order and having to wait for them to open whenever they please sometimes I've waited almost an hour like tonight. They already took my money and now I just have to wait until they are open. It would be nice if they didn't allow orders until they are open but no. read more

If I'm in this area I come to this MCD's. It's located in the same plaza as Walgreens (Huntington Drive & Mayflower Avenue). I always do drive-thru & they are open pretty late. Be prepared to wait a more than 10 min though. They get pretty busy. Make sure to check your order before you drive off (I was missing some items the first time & didn't realize until I got home). For the most part food is warm (with a few exceptions), you have to ask for sauces at the pick up window (they do forget to add them sometimes if you ask before), fries are always yummy! read more

There was an offer for no delivery fee to use the McDonald's app, so I went for it since I was hungry. I ordered two Big Mac meals (different sizes) and one with some extras on the Big Mac. I ordered some guava/cheese pies and some apple pies which were 2/$1. My order got forwarded to Uber Eats. When it came, I only had one Big Mac meal. I got in the car and drove to the store. For some reason the lobby was closed so I had to get into drive thru. When I got to the speaker, I told the person I had just got a delivery and it was wrong. He asked me what I meant by that. I told him it was incorrect, and he asked again. I told him I ordered to meals and got one. He told me to drive up. When I got to the window there was only two people I could see. I think the person I was talking to was the manager. He looked at me and asked me what was wrong. And asked if I had the order, so I showed it to him. As I was explaining, he finished my sentence by telling me what was wrong with my order. I told him, "so you do know what I'm talking about!" He then explained that for some reason the store did not get my order, so when the driver showed up he tried to show them the order on his phone but it was in Chinese, so the driver read the order out loud to them and that's why it was wrong. The manager started to hand me another drink, and I told him I already had it. He said the one I already had was wrong because he just guessed what i wanted so he gave me a Coke although I ordered an iced tea. He was not really apologetic but made it right. I went home and then realized I had 4 guava pies and no apple. I called Uber Eats and explained all the things that went wrong, but it seems maybe someone could have just called me? Why guess at an order? There are a lot of problems with the app in my experience. They need to work things out. read more

Dont go horrible service communication and couldnt get a happy meal right sad as workers

I went to McDonald's in Monrovia on Huntington and Mayflower the rudest customer service Ever! The employees are rude especially the managers they have no customer service skills or respect! read more

I get it, it's Micky Ds but how do charge me for bacon when I didn't ask for it? How do you run out of drink cups and charge me full price for a meal with a small cup? How does my order take 17 minutes to get handed to me without fries and being the only car in the drive thru? Here's the best part.. shift manager "Joshua" doesn't do anything to help the situation and is standing in the lobby watching another employee put up halloween decorations while the drive thru line piles up. read more

No Wi-Fi. No ice cream. Terrible McDonalds. Couldn't be less happy. Just ridiculous. They should just close this location. I've been to McDonalds all over SoCal, and this is by far the worst I've been to. read more

Messed up man. Ordered delivery thru DoorDash, and they sent me chicken nuggets instead of McRibs which is what I actually ordered. read more

McDonald's - Not McRibs - Fast Food Near Me - Monrovia, California

First and last time at this location. First off, it was 82 degrees on this sunny California December day and they have the HEATER on. So unbearably hot in here, just to ask for ketchup took about 7mins. Service is not the fastest for FAST food, lol. Food was okay but managed to give us the wrong sauce for our nuggets. This location is nothing to brag about. If you can find the next one of a jack in the box? I say, keep driving. read more

Service was so bad there was no one at the cash register. Worker doesn't seem like they want to work there. Horrible attitude and we ordered fries only to be told 30 MINS LATER that they have no more fries but when other friends who ordered meals after WITH FRIES got them before me so I say never come here in person unless you want to wait another hour for fries... read more

MY UN-HAPPY MEAL @ McDONALD'S The last several times I've been to this McDonald's drive-thru and ordered my daughter a Happy Meal, I ended up with a medium-sized drink rather than a kid's small. I didn't think much of it the first few times it happened because it was part of a larger order and I assumed they were out of the small-sized cups or something - but the last two times, I asked. I was told at the pick-up window that I was receiving a medium-sized drink because that was what I'd ordered from the young man at the menu board; I hadn't, but I chose to let the misunderstanding go. Just two days ago, it happened again, and so I asked, "why was I being given a medium-sized drink when I'd only ordered a kids' Happy Meal?" Again, the answer was that I'd ordered it. I assured her I had not, and she offered to refund the difference. I said I would appreciate that, though I was sure it was only a few cents. When I asked how much the difference was, she said, "two nineteen." Two dollars and nineteen cents? Was she kidding me? So, they've been increasing the price of the $6.49 six-piece Happy Meal to $8.68 by up-sizing the drink whether you request it or not? The audacity of them! That adds up - plus, the extra is just going to waste. I won't let this happen to me again, and I hope you won't either. read more

McDonald's - Corner of Huntington + Mayflower in Monrovia - Fast Food Near Me - Monrovia, California

Two times already I ordered iced or hot caramel macchiato and they charge me normal but by the time I get to the window to get my order they say sorry the machine doesn't work. WHY CANT THEY SAY THAT WHEN IM PLACING THE ORDER ??? It's annoying to get to the window and not get what you ordered. read more

I usually go here if im craving fries or something. I just ordered a big mac and i truly believe i got someones left over order. It was cold . The line is usually long but tonight was fast and got my food fairly quickly. Cold and sad food read more

Received a quarter pounder with cheese that was completely raw on the inside. Increasing prices for food that was already only for drunk people and kids to then not microwave it right is pretty crazy. This gets people sick with your quality meat. read more

McDonald's - Uncooked Quarter Pounder with Cheese - Fast Food Near Me - Monrovia, California