Their afternoon shift is horrible, meaning they take forever to get the food out. It's crazy work

We ordered using the McDonald's App. It took over 20 minutes to get our two $5 value meals and one Kids meal. Sat and waited while the drive up was moving very fast. I got up to see why it took so long. Our food was sitting out getting cold as ice and it was. Luckily we do not live around here. This mcDonald's the floors, tables and bathroom where so nasty wish I would have inspected this Place before I ordered. Highly recommend not eating here ever!!! read more

McDonald's - Fast Food Near Me - Minooka, Illinois

I just went thru the drive thru and ordered a 1/4 lb burger and 2 apple pies. The burger was dead! Dry as shoe leather, not even in the bun. The apple pie I got said "enjoy by 12:53pm 11/6" I went thru the drive thru about 4:45 11/6. So how is this pie gonna be good? The other pie, since they didn't have 2 apples was strawberry. NO "enjoy by" sticker on it. Does that mean it was way past time to sell it? Or was someone lazy?? Worst McD's in Minooka! I won't be stopping here again! HB35 I used my mobile app. 11/6/2024 read more

They are incompetent! I had a simple hash brown order and waited over 30 min and twice brought me the wrong order!

As far as Mc Donalds go, the Minooka location is just okay. We stopped by here while visiting the town for the weekend and thought the play area might be fun for our kid. The food was as to be expected and I can't complain. Having said this, it took a long time for the crew to give us our order. I ordered a Chicken sandwich with no mayo.They messed that order up and put the mayonnaise on it anyway. Cold Mc Nuggets! Don't get me wrong, I would go back here. It's just that the staff needs to keep the place cleaner and listen to what customers order. The play area has great potential but it was literally filthy. The tables needed to be wiped down badly. The chairs were a little greasy too. read more

McDonald's - Mic Donalds Minooka-Okay food but the play area was filthy. - Fast Food Near Me - Minooka, Illinois

This is a great place a full meal yay I love everything about it yay I love yay yay yay read more

McDonald's - a woman making a funny face - Fast Food Near Me - Minooka, Illinois

See all

ive been going to this mcdonalds for a while now but service has become horrible. lately whenever i order i am directed to pull up and wait. completely negates the purpose of a drive thru. most times im waiting for like 20 minutes. today we physically had to go in because it was ridiculous. our bag of food was sitting on the counter forgot about. there was also a long line of people not being taken care of to order. ive noticed this happens whenever the high schoolers are working, from what i can see they stand around in the kitchen on their phones talking as if it was school. very irresponsible and annoying. i go to mcdonalds when i want something quick and easy, not to sit in my car for half an hour waiting on my food as if it was a sit down place. food is good, horrible teen workers. service is a lot better when it is an adult handling the drive thru read more

I'm waiting in line to be helped and the manger was taking someones else order in front of me and saw I was next instead off just taking my order she just ran away to the back and never came out. I had to use the stupid Kiosk. read more

This might be the slowest fast food restaurant I have ever been too. We waited over 20 minutes for our food. I'm guessing they had to go out back and catch a chicken for my daughter's mcnuggets! There wasn't even a cashier when we walked in to a line. I have never written a review before, but this was unbelievable. read more

I live 5 minutes away so I go to this McDonald's often. Went through the drive thru placed my order. When I got home I opened the box of what I thought was a double 1/4 pounder with cheese. I thought something was strange when I looked at the meat. It was as thin as a regular burger and biting in it was way over cooked like shoe leather. I understand that sometimes their are new hires in training but at least keep an eye on them so they can't trash an order. I'm bringing back the Sandwich to show it to them. read more

Went here with my niece for a Happy Meal and for the indoor playground. First, I've got to say that the restaurant was filthy. I'm talking dirty tables that didn't look like they had been wiped down in ages. The Happy Meal was ok but the burger and fries were cold. I was disappointed with the play area itself because like the tables, it was dirty. I saw one baby smearing stuff from her nose on the play equipment that other children played on. Maybe it was just a random Saturday night at this place but it just felt unkempt. Lots of rowdy teens just hanging around, sipping on pop but not ordering food. There's a Wendy's across the street that I'll probably go to next time. read more

Cooks can't cook. Manager doesn't check remakes. Bought 2 burnt SE McMuffins. Had them remake them, both came back burnt again.... never coming here again. read more

McDonald's - Burnt sandwich #1 of 4. - Fast Food Near Me - Minooka, Illinois

after sitting in the drivethru for 20 minutes with only 1 car in front of me, I received my order, fries were cold so I went into the lobby and complained, they did make me fresh fries, I get home less than 5 minutes, and find that the burgers were RAW, what ever happened to quality control? The staff seems unconcerned and the kitchen area is messy, food and wrappers on the floor etc. Who is in charge of this location? read more

Clearly these guys get no training. And they want $15 an hour... . Get the order right at least half the time.

I hate giving a bad review, but I would not recommend this place because the service was bad. None of the employees wore name tags. The manager was unprofessional. There was a complaint from drive thru where the lady complained of waiting too long. The manager complained about the customers complaint to the other employees, instead of solving the issue. My complaint was that when we first arrived, we had to wait about seven minutes before we were acknowledged that we were there. I was just about ready to walk out and spend my money somewhere else, but my daughter wanted McDonalds. The employees just stand around and talk. No cleaning is being done. The tables are dirty. The counter is covered with empty cups that need to be put away. The only reason I gave it a one star was because the food was pretty good. I do not recommend this McDonalds to my worse enemies. read more

McDonald's - The counter is cluttered with empty cups that need to be put away. The table are dirty from previous customers. - Fast Food Near Me - Minooka, Illinois

Ordered 2 double cheeseburgers ketchup only, easiest order in my opinion. Hand me my bag while waiting for my milkshake, take a bite and it's ice cold, cheese is cold bread is stale. I tell the guy hey I'm sorry don't wanna be that person but this is cold can I get fresh ones. Hear through the window because it's cracked the manager flipping out about my request, has me pull up to wait and he comes out with attitude and mad and hands me a new bag with 2 old burgers just microwaved. Horrible food horrible manager read more

I don't understand why it says they close at 10 when I go at 9:50 and they tell me they are close. Just change the time of closing and don't waste my gas. read more

Despite supposedly being open till midnight, they have closed every day for the past week at 11pm. This is a huge bummer for people that work night shifts like myself as there are not many places that are open so late near me. Even when they are open the service is very slow and they are prone to getting orders completely wrong with a staff that can be seen talking and goofing around rather than doing their jobs. read more

I was very pleased with the service from our waiter Javier, he seems pretty chill and he deserves a raise or promotion to manager.

It is Mcdonalds. It is hit or miss with this place. Sometimes superfast and they get the order right OR super long lines and meal is wrong. They are always quick to correct their mistakes and super friendly read more

Ok this is McDonald's my stabdards are extremely low but when you fuck up my food order 5 out of 5 times i am done 3 of the orders where ice tea i order sweet the give me regular i order regular the give me sweet i am done here read more

Almost every tome i go here, which is fairly often, it takes Drive thru waaaay to long to even say, hello. Sometimes i get, we will be with you in a moment. Sometimes i sit there and say hello for X amount of time before they even answer. I was just there this morning and there was 1 car in front of me and ZERO cars behind me, & the guy in front of me was sayin, hello hello hello anyone there?!?!?! This was at 6am in the morning. I've waited at the drive thru window and starred at my 1 cup of Diet Coke for more than a minute while i watched an employee stand there & start a new pot of coffee, instead of just handing the drink out the window quickly... drive thru is suppose to be a little quicker but sadly even with 1-2 cars in line it still seems to take forever. Ranting because it's all things that could easily be corrected. read more

This is a pretty decent location, I've only been through the drive thru. But they are very speedy and they do without you feeling rushed, you feel like you've gotten a full and friendly experience. And the breakfast was fresh and hot, so was the coffee. I would definitely return here for a nice hot quick breakfast when I wake up too late to make something at home. read more

It's not the best restaurant in the world don't get me wrong but McDonald's is always and experience to remember the kindness of the employees and the speed they give you your food amazing! read more

Witnessed four employees, including management, standing around while the drive-thru line piled up with 5+ cars. On a Monday night, at 7:30 pm, it's a little ridiculous. read more

Looks clean, only here for my kids. Big play area for your kids. I suggest a Xanax before you go, then Welcome To The Hunger Games. You can't sugarcoat McDonald's, shitty food, young workers, McDonald's. read more

This is the worst mcdonalds ive ever been to. By far the slowest drive thru ive evr sat through to get food that was completely the opposite of what ive ordered... dont waste ur time here read more

We stop here every Tuesday and Thursday and I'm just fine with it so-

This has to be one of the worst run McDonald's I've visited. They can never seem to handle being busy and their dining room and play place are consistently dirty. So many others are run so much more efficiently and cleaner. read more

Hate going to this McDonalds, the service is usually ok but every time I specify something on my order like no whip cream on my drink they manage to put Extra whip cream. I usually always end up waiting for ever for my food or drink order in the morning too. read more

I went here the other day and had one of the best Big Macs of my life. I asked the girl at the register who made it and congratulated burger boy cole on making one of the best burgers I had ever eaten. read more

Not only is this place slow they constantly mess up your order. How hard is it to substitute regular bacon for Canadian bacon on a breakfast sandwich?? At this McDonald's, very. read more

Slow drive through. Slow service and they always seem to mess up my order even if I say "Plain McChicken" 3 times to the employees.

Pulled off the interstate for a quick breakfast. Stood in line behind one guy for over 5 mins while the manager was too busy changing signs and all anyone was concerned about was drive through. Guy in front of me still standing there when I leave. Pathetic! Learn how to help if you are busy or short staffed. read more

We went here an hour and a half before they were supposed to close. We were told the only food they were serving were drinks, fries, and ice cream... I've never heard of such a thing before in my life! This was the last straw for this sad little McDonald's. read more

This restaurant never seems to get orders correct. I ordered a number 2 on their menu which is a double cheeseburger meal and ended up with a big Mac... Already started driving away so couldn't correct the order. read more

Ok so I saw the reviews on Yelp, but I figured I need to stick around in this area another hour, I'm hungry...and I won't order any "specialized" item on the menu. They shouldn't screw that up, right?? WRONG! I ordered a side salad...I said a SIDE salad!! They tried to give it to me with just lettuce!! And when they asked the crew chief about it she too wanted to know what else was I looking for???!!! How about some darn tomatoes..kale...spinach!! So I figured that little oops was over. I drive about 10 miles and decide to eat my McChicken and it looked a little flat. Well...maybe because they forgot the dang lettuce!!! Only one little swipe of mayo. I almost choked! So I put a little bit of that overzealous lettuce from my salad on my sandwich. This is a shame!! They don't know the BASIC components of their food items??!! I'm SO glad this is not my neighborhood McDonalds! Unfortunately, I will have to be in this area on a regular basis. But be assured, I will be running for the border at Taco Bell across the street! read more

This McDonald's is the worst one there is. The employees don't know what to do, they get orders wrong, the food is often cold, and the place could use a good, old fashioned cleaning. What is wrong with this manager and owner? Can't go for a simple meal without a problem. read more

Service is extremely slow! The food is very inconsistent. I hate going to this Mcdonalds. Channahon is way better.

Staff is friendly and attentive. Don't go on Friday, I recieved food that was rancid. Evidently they only change their oil once a week, or so I was told . And the day was Saturday. I payed the same but got food that was inedible. Saving a buck and serving crap. read more