Okay food (typical McDs) and clean lobby, but service was lacking. The lady working the front counter and delivering food in the dining area wasn't very friendly; she wouldn't even speak to customers. read more

It's a place where you have options for your breakfast, lunch or just a quick bite. The portions sizes are small when you compare with Whataburger, even the taste isn't great. Didn't like really cooked fresh. French fries weren't crunchy. Not an appealing taste, Was average, didn't have another option close by. Prices for the portions are high. Not really clean tables, need to be cleaned more frequently. Customer service was good and time for my order to be delivered acceptable. read more

Worst mcdonald if i could give minus 1- star i would.. food cold always mess up my orders.. bad service in general.

Horrible experience food was good but they were out of almost every sauce and the workers would playing attention to anyone at all 1 star read more

Very disappointed with my recent visit. I placed my order through the app and requested table service, but when it was ready, no one bothered to bring it over as instructed. The food was cold -- the fries were soggy, undercooked, and barely warm. The burger wasn't much better. To top it off, the Coke tasted like plain soda water and was a very light brown. When I brought it up to a staff member, I was told "that's how our Coke comes out," with no attempt to fix it or offer a replacement. Poor service and low-quality food -- definitely not coming back. read more

McDonald's - Fries - Fast Food Near Me - Miami, Florida

Last time I will ever eat at McDonald's. Everything was cold. Bathroom out of service Tables filthy. No customer service Food taste disgusting They need to close the doors Knock the bldg. down Put a memorial sign that reads.. Site of the worst McDonald's in America read more

This McDonald's is so disgusting. I ordered a McRib and the bread had a huge mold spot. I don't understand how can the server did not see it or just did not care. Be careful read more

McDonald's - This McDonald's is so disgusting. I ordered a McRib and the bread had a huge mold spot. I don't understand how can the server did not see it - Fast Food Near Me - Miami, Florida

It was a Tuesday. The skies were cloudy, gas was overpriced, and my tiny dogs -- Teddy (a majestic 4-pound Yorkie with anxiety) and Charlie (a 6-pound Pomeranian with attitude) -- were hangry in the back seat of my Prius. We were on the brink of emotional collapse. And then -- like a glowing beacon of hope -- we saw it. The Golden Arches. McDonald's. Salvation. I pulled into the drive-thru with desperation in my heart and two barking fur missiles in the backseat. Immediately, I was greeted by a voice so kind, I thought Siri had been reborn with empathy. Her name was Jasmine. She called me "ma'am" in a tone that made me feel important. Like I was about to receive a Michelin-starred McDouble. I ordered: One McChicken One 10-piece Nugget (for sharing with the boys) A small fry A Sprite (which, as we all know, tastes like static electricity and joy) And two extra plain burgers -- no salt -- for Teddy and Charlie Teddy's ears perked up. Charlie stopped growling at pedestrians. They knew. Something holy was coming. When I reached the window, the employee leaned out and said, "Are those your little guys?" I said yes. She said, "They deserve it." And then she handed me their burgers in separate tiny bags, each labeled with their names. Let me repeat: THEIR NAMES. I. Was. Floored. We parked under a tree. Teddy gently gnawed on his burger like it was filet mignon. Charlie made direct eye contact with me the entire time, as if to say, "Finally. A meal worthy of kings." I bit into my McChicken and saw a vision of my future: peaceful, prosperous, with free Wi-Fi and hot fries. read more

SLOW. It's slow, shouldn't be for fast food, am I right? Like this should be faster than it is. And it's slow. Why am I in the drive thru for 30min? You have 2 drive thrus....and a lobby... read more

Worst. God awful food and god awful service. Nothing is cooked here except fries. The rudest person at the counter -- didn't know the ounces of the coffee sizes. Kiosk took me 5 minutes to order a cup of coffee. Idiotic. I'll never step foot into another McDonald's. read more

Food always taste like it's a day old. And nobody knows English in that hoe so the order is never right

my 5 bucky meal was real good. nothing was cold at all. my mcdouble was yummy too. thats a plus.

Don't eat McDonald's ever , but I was waiting at the vet and went across the street... and decided McDonalds between Wendy's , bk and Taco Bell ... any way it gave me food poisoning and all I ate was one sandwich. Have a great poisoning day. read more

This was the worse experience I've had at this McDonald's I ordered a daily and two chocolate sundaes my sandwich was cold and the sundaes well you be the judge read more

McDonald's - Two chocolate sundae?? I don't think so Hot Fudge Sundae - Fast Food Near Me - Miami, Florida

TERRIBLE MCDONALD!!! My son was playing in the play plca and got stuck in one of the tubes he was crying for his life! then I call a worker to help him and the worker sexually assulted him!!!!!! the food tasted like dog poop very disappointing... I also saw women naked I don't like that I was with my son too. Me and my son will NOT be coming back to this establishment. read more

If you don't speak spanish do go there, They dont understand english third world company.

I ordered by the drive thru and my order was a happy meal with chicken nuggets, apple slices and barbecue sauce for my cousin, and for me a combo with a cheeseburger, fries and a dr pepper. I received a happy meal with fries instead of apple slices, no barbecue sauce, an empty cup and I didnt get my medium fries. Will not be coming again. read more

The decided to stop serving breakfast items when I ordered 4 Max Muffins, they were only offering breakfast platers. Please fire all lazy employees that don't want to cook. By the way, this was today at 10 am. I left without a purchase and went to Wendis in front of this store. Good for them, because it's my first time tasting the Wendis breakfast menu and I loved it. Sorry for you and all other Macdonald's, because you lost my business read more

These people would rather be shot in the god damn head than work 1 minute at this location. It's always something, either they don't have ice cream, only card or only cash, they say "our system is down so you cant use the coupons from the McDonalds app", or the food is disgusting under or over cooked and not to mention a few months ago my mom decided to wipe the nozzle of where customers can fill they're soda and it was pure fucking mold. Its actually disgusting and no one single person has any sort of work ethic at this place. Never again. read more

I been a few times to this location and the attention from the workers (no all of them, but the old lady's) left much to say about the "customer service" that they provide! All the time making mistakes with the orders and last time they include something that i didn't even mentioned on the order, so i got charged extra and I mentioned, but they just said if i want something else instead of the item, NOT even an apology for the mistake and with rolling eyes all the time, very disappointed if this treatment from this people! It let me know that matters and education where not to much on their life. read more

Online says 24 hrs. So I waited in line for over 30 mins for the fool taking orders to yell at me that "it's closed". Their customer service sucks a**. Don't work in customer service if you can't at least be respectful. read more

McDonald's - Nothing. - Fast Food Near Me - Miami, Florida

I can tell why they have such a low stars. I'm going through the drive thru to get some breakfast before work and I ask for a parfait. I open it up and I look and the bottom which is supposed to be fresh fruit. The strawberries are both brown and purple and it says on the bottom enjoy by 01/15 by 8pm. That's gross it's probably been sitting there for a week plus. I also asked for ketchup in my bag for my hash brown and of coursethere wasn't either.. read more

McDonald's - Fruit and Yogurt Parfait - Fast Food Near Me - Miami, Florida

Hard bread, cold meat, no ice on soda. Beyond disappointed. This McDonald's always fails me. read more

McDonald's - a close up of a paper cup - Fast Food Near Me - Miami, Florida

Horrible food cold and cashier rude order was not accurate. No shakes smoothies or ice cream and only card no cash. read more

McDonald's - french fries in a paper bag - Fast Food Near Me - Miami, Florida

Horrible customer service. We did a mobile order, parked in the correct spot and waited and waited and waited. It was pouring rain outside. I'm sure the lazy employees didn't want to come outside in the rain. We were forced to go inside and get our food. Fries were freezing cold. read more

This was the worst experience of my life. First let me start off with the fact that the cashier that was working there was not even paying attention and made me repeat myself multple times. Secondly the food took forever and there was barely anyone there and even people who came after me got their food before me. Lastly the food wasn't even good. It was all cold and my caramel frappe melted instantly. Also a lot of the tables where very dirty. read more

This McDonald's deserves less than a star rating, the food is always old or undercooked and if it is not undercooked it is over cooked and hard to bite into or chew. Just ordered 3 meals on Uber eats and the fries were as hard as cardboard. The two happy meals were for my one and two year old and they didn't even like it despite McDonald's fries is one of their favorites. This McDonald's should really be reviewed and visited by corporate so that they can understand the atrocities they are serving people with their so called brand name. I understand the quality of chicken nuggets has changed over the years and I can accept that they are not as good as before but damn all of the other food too. read more

Wow, this McDonald's is near my house. Today it was really disappointing to come , my family and I order 2 mochas , when we got them one of them were half of the cup as it was a small size in a medium cup. The manager which it was what she acted like she was the one in charged , said that it came like that which is not what we paid for so I ask her to do it again which she did with a bad attitude and since out was already there closing time for inside take out the doors were lock which she had to open it for us . Didn't have the manners to answers back when my parents were saying good night thank you! That's very rude, and really very bad experience to end a day like that too read more

They uh gave me a Big Mac with no meat in it. It also took a very long time to get my order and then after I complained about my meatless Big Mac it took forever to get the new one. It's a pretty bad McDonald's that also allows homeless people to walk around the establishment and panhandle while people are eating. read more

It never seems to amaze me as to how people just don't listen to what you ordered. This place is no exception. And even when you advise them that the order is wrong they look at you with a dumbfounded expression that makes you wonder if they are on crack or they just came out of a medically induced comma! If you visit here check your order and make the person taking your order repeat it back to you. This will save you money and the disappointment of not getting what you wanted! read more

One of the most improved McDonalds! This location has the best speakers (sounds perfectly) plus they have 2 speakers = 2 drive-thru. Which means that two cars may order at once. Saving everyone's valuable time. Update: Found something in my McChicken.. read more

Worst service ever, even for McDonald's. This is down the street from where I live so it's my go- to when I need fast food. They've always sucked but today I was done. All I did was ask for ketchup (after I was given my order in the drive through), and the girl at the window completely ignored me. Another employee (probably wondering why I was still there) looked at me and I asked her- when she gave it to me I informed her the other girl heard me and completely ignored my request. What was her Response? She completely ignored me and just said "thank you". Btw, I said it both in English and Spanish in case anyone was thinking it was a language barrier, which was my immediate first though. What makes this all the more rich is both of these girls were wearing the "nice managerial dress shirts". If at all possible- avoid these assholes. read more

I wish I could give this location 0 stars. They recently remodeled but the service is still horrible. Should have invested in new staff instead. It's actually embarrassing how they don't honor their own promotions on they have posted on their menu. Haven't been able to order a shake in almost a year because the machine is always conveniently "broken". Asked about a promo and one of the employees who claimed to be a manager said they would not be honored. Came back another time and suddenly she was not the manager anymore... they process payment and when you get to the window they don't have the item and can't offer a refund. I've given this location multiple chances and honestly it's not worth is. save yourself from a stressful time and lazy people and take your business elsewhere :) read more

I actually think this is one of the best McDonald's I've been to... not sure if I've just been to super horrible mc Donald's and so my standards are reeeeeally low lol or maybe i always go during a good time. I'd say very clean, always workers around cleaning whether it's the restaurant or bathrooms, super fast! Like food is ready before 5 mins (usually go around 1:30 pm) and really nice friendly and helpful staff. One of my fav fast food spots in this area :) read more

Horrendous service, apparently meal's don't come with fries. 10 mcnuggets = 4. Not sure whether they're incompetent or lazy, but it's clear they'll be lifelong Mcdonald's employees with this continued effort (or therefore lack of). Take the advice of the this and previous reviews. Do not waste your time or money read more

Can I give 0 stars??? Even though they are still advertising a special - the server at the drive they refused to allow me to purchase it. Their advertising sign right at the menu/order board still showed the special When I asked why - all the sudden the server couldn't - or should I say refused to speak English. Terrible service - stay away!!!!!! read more

it's pretty sad that you were born and raised in Miami and go to the local macdonald's and they do speak English

Are they serious? Never in my life did I think that I'd be negatively reviewing a McDonald's??? The formula is simple; order food, pay for it and receive your fastFood - FAST! If last night would've been my first awful experience this review would not be happening (for a McDonalds), but it was the 3rd "how dare they" experience. First time: there are about 8 employees all talking a massive shit storm about themselves, there personal lives, their work schedule, their clothes., scurrying about desperately pretending to be busy making an order for the drive thru and one person before me. There was absolutely no one at the register. No one. I was the only guest in cue at that time. An employee addressed me in Spanish "estare contigo en un momento" that was after a 5 minute wait. A second line forms directly next to me. The same employee begins to take orders from the next line. I spoke up and she took my order instead as I was first in line; and she knew it. My order takes a solid 10 minutes to come out with cold, soggy fries. 2nd experience: again, no one at the register, a group of 10 employees talking a massive verbal shit storm about themselves, 2 guys before me waiting for their food - seemingly frustrated. I finally place my order after what seems an eternity for fast food. As a New Yorker in Miami I tried being patient but I had read the reviews from iMaps the day before, which made me even more antsy. This is a one star location! My order is called - - no fries. The gentlemen attending me asked if I wanted to wait for my fries or have them delivered to my table. I ate my meal and finished my drink, still no fries. I was walking out the door when they finally came with fries. 3rd experience: a crew of about 10, an even more massive verbal shit storm amongst the employees, a cue of 4 guests, we're all looking amongst each other in bewilderment (like, is this real?). The couple in front of me asked if they could place there order. I have never in my life expected her response "If you see that we're busy, you can order from the kiosks behind you" But, busy where? I've seen McDonald's in NYC with fewer employees take on hundreds of people. Stop talking about your "lifestyle" and focus, concentrate on your job. You are providing a service to your community! Anyway, I approached the lady and I told her that I wasn't ordering from a kiosk because they are over staffed and absolutely capable of having a designated employee or two taking orders from fellow humans at the register. She smiled, agreed and placed my order. At which point another employee refilling a machine with a huge bag of milk, by accident squirts it all over her coworker, making a huge mess and missing us by a few feet. You would think that they would handle this by an apology, and an immediate clean up. No! It was immediate cackling, an argument and no clean up. I hate this place. Disgusting. I received my food in what felt like years later. Upset. I ate and left. Never to return. read more

Very bad attention from the manager Maria, I asked for my hamburger in combo and they didn't pay attention to me, they gave me only the sandwich and I told them that my drink and my fries were missing and they told me that they didn't write it down, I told them please if they could charge me there and told me not to go back and line up again. No super rude solution!!! read more

Dearest Micky D's, The memories I have with you. I remember when I was younger I was so excited to visit you and smell your addicting scent. I even remember being so excited to play in the play area (aka the slide) I even think the best part was opening a happy meal. But you have changed over the years. Your odor is vomitrocious and your food just gets smaller and smaller and more expensive. And what the heck happened to ronald and the runaway bandit?! You've moved on to frappe's and big screen tvs! But I want my old Micky D's back! I want you back now!!!! The bright side About this mcdonalds on 7th and nw 37th is that the lobby is open 24/7 and yeah your frappe and ice cream cones are good but aye I feel sorry for these poor old that work hard to maintain this place :( but they do a good job at keeping a bathroom clean and god knows I always gotta drop some kids at the pool! Lol As much a I hate the new you I can't help but be a fatty boy. Lol - love you but miss the old you. read more