In terms of food, you pretty much know what you're gonna get. And this pretty much is up to standard. I came here to get the World Cup promotional meal, lol. The service here I would say is friendly. I have to say, though I really feel for the employees here. When I was working in the area, I've been here a couple of times and each time there were some interesting characters at the location. I am almost worried for the employees safety, but maybe I'm overreacting or worrying too much? Maybe it's not like this all the time, but the vibe was kinda off a little bit. read more

McDonald's - World Cup promotion 6 pc. Chicken McNuggets Happy Meal with an additional 6 pc. Chicken McNuggets purchased - Fast Food Near Me - Maywood, California

My recent experience at McDonald's. There were several problems with my order. The fries were extremely hard, almost like a rock, and tasted old rather than fresh. The food quality was very disappointing and not what I expected when paying for a meal. My order also had other issues, including missing or incorrect items. When I brought these problems to the staff's attention, I was disappointed with the way my concerns were handled. The staff did not seem very attentive or concerned about fixing the problems with my order. I understand that mistakes can happen, but customers should receive fresh food, accurate orders, and respectful customer service. I hope management takes this complaint seriously and addresses both the food quality and the way customers are treated. read more

Walking in its quiet, almost no customers dining in. When we visit here the Service is NOT good. Employees do not acknowledge the customers. The trash overflowing, women restroom is a disaster and UNHYGIENIC! The sink water is too hot to wash your hands. Food trays on the table, and I don't know what's happening to this place. It started going down hill since 2014. Where the heck is the manager? The CEO, the CEA, the owners??? Who's going to do something about this place? read more

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This McDonald's location is just average. I did a mobile order with the curbside pickup and even after arriving I still waited about 10 minutes. You expect that if you end up waiting that means your food is being made at that moment, but when I got my order and tried the fries they were lukewarm. read more

Yeah no this McDonald's is not it, they're only good for online orders and if you wanna dine in just don't. It's as if there is no staff members here because they will ignore you. I think most of the people here are practically useless and waste a lot of time. They only come out of the kitchen to place the food down, but even then they take a while. A quick little story as there was a guy who really needed to use the restroom, and he actually went to the front desk to ask for the the door to be unlocked and was ignored. He really had to go and so he actually went where the cashiers are, and open the restrooms door himself! that just shows how much of an important actual employees give! The fact that he opened the restrooms by himself and went completely unnoticed is crazy to me! The only good thing I have to say about this place is that they're pretty clean but the second best thing that I have to say is that thankfully there's better stuff around here so next time I'm not pulling up to his McDonald's read more

Waited almost 30 minutes in the drive thru for 2 mcchickens and a caramel frapp only for the sandwiches to be burnt and dry. Sad pregnancy craving read more

McDonald's - Fast Food Near Me - Maywood, California

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This place sucks. It's the closest to me so I avoid it. However today. I decided to stop by to get a Mcdouble Meal Deal. No one greets me like always. Until i said Hello. I start ordering and the manager working, the order taker, doesn't seem to understand what I was telling her. I said 1 mcdouble meal deal, she interrupts me with what drink. Like im still ordering, I said no onions and pickels with a coke. And she said what and i said a coke and she said whats that. I had to almost yell it at her, like its a coke for a drink. I pull up to the window i see her talking with another employee and not even acknowledging me. I give her my card, she walks away and idk what she does and she comes back to me and tell me a womans name like No i just ordered. She turns around go and gets my order and gives me my drink and said have a good one sir. Like My card is still here ! I get home open the McDouble and it has onions and pickles! I just dislike this place. This place is run by Imbeciles! read more

Waited to take my order for 12 mins didn't acknowledge me but acknowledged the doordashers

This location is so unprofessional. I patiently waited for a order that was already done not once. Did anybody ask me why I was waiting or if I needed help when I asked the employee was she going to acknowledge me? She said no so I asked to speak to her manager, and he basically just dismissed the situation as if nothing wrong was done And proceeded to say we are short staffed, but the lady specifically helped everyone else except for me mind you I am a black woman. read more

McDonald's - This year is the manager who didn't want me to take a picture of him. - Fast Food Near Me - Maywood, California

They seem to have a good time back there but due to that they made my order wrong. They don't add much to their breakfast deluxe and forgot multiple things. An example as to why this Mcdonald's sucks is that a customer noted that he payed and never got his order at the drive through because they told him to wait at parking spot #3 and he came inside to receive his order because he never did and they were too worried about who took the order and who told him to park there rather than giving them their order and fixing the problem. Also i politely asked excuse 3 times and on the 3 rd time was when i barely got noticed these employees have no sense of urgency and no care for their customers whatsoever. read more

The food quality at their specific location is terrible. The food always tastes stale and their coffee this time around was extremely bitter as if it was old and had been sitting in the pot for a while read more

I had one of the worst experiences at this McDonald's. I ordered through the app and selected table service, but after waiting over 20 minutes, I finally found my order just sitting on the counter completely cold. On top of that, the burger I ordered came with bacon even though I can't eat bacon. This location clearly doesn't pay attention to orders or customer service. Very disappointing and definitely the worst McDonald's I've been to. read more

The slowest Mc Donalds I've been to. I stay away all the time. I ordered and it was about 40min for me to get my food. I had already paid for it so i had no other choice but to wait. read more

Service isnt always the greatest here, and the line is always so long. All the nightshist does is talk and makes the line go so slow. They play loud music and aren't aware that us customers can hear them cussing inside the restaurant through the speaker. !!! MCDONALDS!!! What the actual f*ck is this ? This is disgusting. I bought a SNACKWRAP and I found a TOOTH ? this is disgusting. I have always been coming here, and I'm trying to enjoy my food after a long day and this happens. Keep in mind, I have VERY good teeth, and no cavities. THIS IS A TOOTH WITH CAVITIES. You guys need to figure this out, this is absolutely disgusting. I found it wrapped with my chicken & lettuce, absolutely disgusting. 0 stars read more

McDonald's - TOOTH - Fast Food Near Me - Maywood, California

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This place only has 1 person working in the morning waited an hour for a cup of coffee

Nothing works in there machines are always broken wouldn't doubt if they're giving you soda straight off the box

Ordered mcchicken and fileto fish was garbage ,cold look old fries cold also told them gave me fresh San wishes they where good after but their fries when they gave back to me look like just re dipped same fries gave back nasty :-( read more

No refills. Order time wasn't bad, but they could be more friendly. Won't be coming back here.

We ordered a Sausage egg McMuffin and got a burnt sandwich instead. You'd think since the food is already cooked y'all should do better read more

McDonald's - Burnt sandwich - Fast Food Near Me - Maywood, California

My wife and I enjoy coming to McDonald's for breakfast,lunch or dinner. We enjoy the McDonald's and the Mcchicken sandwich and other food items. read more

Waited over 20 minutes in drive thru line, to then wait 5 more minutes for someone to answer at the speaker and about 10-15 minutes more after giving them my code for the food. This for a mobile order... total 40 minutes in drive thru, ridiculous. read more

Tthe restroom was not sanitary what so ever. They had no toilet seat covers. It was just plain nasty. read more

McDonald's - The floors were super sticky like if they haven't mopped in months. - Fast Food Near Me - Maywood, California

If I can give no stars I would, this McDonald's literally always gets my meal wrong!!! Today I went through drive through to get a 4 piece chicken nugget meal for my daughter just to come home and only get TWO!!!! & the manager is on the phone giggling talking about "sorry for the confusion" GURLLLLLL read more

McDonald's - two fried chicken patties in a box - Fast Food Near Me - Maywood, California

The worst customer service ever. I bought a breakfast sandwich combo and the sandwich had mold. when i when back to speak with the manager she said that it wasn't mold and call someone to said that wasn't mold i explain that it was inside it was mold and that is dangerous and she said with a terrible way that they don't make the bread i told her that she doesn't make it but they should check the products because they made the sandwich and sell it with actitude she told me that she can not do anything i ask for refund and she denied and then change her mind and give me the money rude she said whetever give her the money and make a comment that wasn't mold again. terrible expirence read more

McDonald's - You can see the mold. - Fast Food Near Me - Maywood, California

This place smells like piss and ass!!!! Floors are all sticky and would give it a No rating but that's Yelp! Tables are dirty with people who don't believe in trash cans and employees act like they don't believe in customer service! Also lots of gnats and flies flying around so if you like the nuisance of shooing away from your food you'll have a exciting time hoping you won't take a bite of one! read more

Bad service. The mess up orders. Takes long to get the orders out. I ordered on Uber eats and someone stole my order and wouldn't re do my order. Have had bad experiences so never again am I going to this location. Do not recommend. Giving them one star would be too much. read more

Bad service, employees are not careful to ensure the items ordered online are put correctly. Fries were practically frozen, I ordered a no ketchup in my burger and received my burger with ketchup. read more

The service was all over the place, the chicken nuggets were have cooked and got half our Oder wrong. read more

McDonald's - Fast Food Near Me - Maywood, California

Worst customer service from cashier Mey and manager Lily Avila. Cashier rolls her eyes, yells at customers then proceeds to talk bad about customers and the manager says she doesn't see anything wrong with how she addresses customers or the talking bad about customers with her coworkers read more

Where to start: the drive through speaker you can't really hear the person taking my order( it was difficult trying to order a chicken nugget combo because we both had trouble hearing what each other was saying..I ended up just ordering a large coke out of frustration ) and from what the staff told me, their headsets on their end don't work properly as well, their ice cream machine does not work and they're down to one fryer....let's just hope the owner steps up and begins to upgrade his equipment. read more

I'm currently waiting for my order n the cashier that attended me seems like she don't like her job .. she lookin like bitch hurry up with all the customers.. And I received my order with burnt fries for my kids meal .. I returned them they're too hard for a child .. read more

McDonald's - Fast Food Near Me - Maywood, California

(12/03/2023) came to this McDonald's drive thru earlier today and experienced some of the worst customer service ever by 2 young males. Advised them that there were missing items in my order, clear with receipt that confirms payment and evidence that they weren't in the bag. Took about little over 15 minutes to fix the issue for 2 items, holding up the line which would upset most, as it should take 15 minutes to clear most drive thru. These boys seemed to take their work unserious and with major lack of respect and should consider joining the cleaning crew as they lack maturity. This location should consider major evaluation and feedback in their customer service as it is clear that this is a repeated issue. read more

VERY SLOW SERVICE!!! Waited 10 minutes in the drive-through for a hot coffee. When it normally takes less than five minutes at 5 AM in the morning at many other McDonald's I've gone to on my way to wok read more

This place sucks. I ordered a McChicken and got a McDouble. How do they confuse that. The staff was nice. But I wanted a McChicken, not a McDouble. read more

This has to be the worst customer service I have ever experienced at a McDonald's chain restaurant. The employees, including the shift lead and manager were very rude. I am a paying customer not some homeless bum asking for free food. I placed my order through the kiosk because the front counter was not being attended by anyone at the moment and there were quite a few people waiting. The lobby was dirty and no place to sit was clear of trash or dirty tables. When my order was ready, the male employee just put my food bag on the counter for anyone to grab. No expo label or number being called out. They also don't have a beverage bar to get the drink you want. I took my food to my car since the lobby was in disarray. Upon tasting my drink it was wrong. Flat soda, watered down and it was not what I ordered. I went inside and tried to politely get the attention of the attendant at the front. He quickly said "we don't do refills" understandable I guess. But that's not the issue here, I told him they gave me the wrong drink and I need it replaced. I dumped out the drink in trash can outside and tried to get the attention of the supervisor, and she ignored me 3 times. I then asked the gentleman in the red polo whom appeared to be the manager if he can please replace my drink because it was wrong. He said "we don't do refills". I said, "This isn't a refill request, I want my drink replaced please. I need Diet Coke they gave me flat Regular Coke". He hesitated but eventually did it for me. Then I asked for the lady's name and he refused. I said she straight up ignored me 3 times, while being very attentive to man standing right next to me. He must've been their friend they both called him "miguelito" and ignored me. The "manager" said why do you need her name? I said because I'm going to contact corporate because of her attitude and bad service. She cut me off while I was trying to talk to her. She put up her hand with 1 finger and said "no refills" didn't even let me ask her my question. She didn't even make eye contact with me, gave me her back then entire time. I felt that he was defending her bad attitude. So I said I need her name because they need to fix her attitude. I told him he was decent at it but, that's no way to treat a customer. I don't care if I'm buying a $2 soda and the cheapest item on the menu, I'm still a customer and I felt that the other people that didn't speak up for the terrible service while trying to feed their families need some sort of voice. I'm not typically a person to leave a bad review or call corporate on a business chain, but this was out of line treatment of loyal customers. To the owner of this establishment, please follow through and "retrain" the personnel at this location because they are the face of your business. Thank you for your time to assess these reviews to better help your business thrive. read more

I came in today trying to order a medium Carmel frappe I was told there was none and I went to my car I see two girls walk out with frappes and constantly I go to buy food and they say my order is complete and I have missing food honestly it's not a big deal but it's constant read more

recently people are going for a new promotion that they recieve a cup with a combo and in all the mcdonalds they sell them in the morning and afternoon like protocall. this Mcdonalds refuse to sell them in a combo and is screaming at the customers for nothing even tho they have them in the front but refuse to add them in the collectors combo pack. horrible place and customer service. read more

It is true what people say about fool me once shame on you fool me twice shame on me. Well shame on me after i reviewed this McDonald's on the corner of Slauson & Atlantic Ave. and they had the most awful staff and the fast food that came out was the same but after the renovation a friend mention that things got better so i decided to stop by on my way to work and once again I place my food order (mistake #1) the so call manager asked to pull to the front but then asked me to stop and wait but did not give any answer or explanation (mistake #2) did not check all my items completely. So am the road to my job thinking get morning started with breakfast and have a good rest of my day when my order was wrong! (#1) then I called manager at the Mc Donald's and asked to bring food back ( Manager Oscar why do people get food at drive thru "mmmm" cause there driving somewhere not getting there food and sitting in your parking lot " ) and #2nd I decide to eat what ever they gave me cause I am not going to late for work and the food was cold / COLD!!! That was end of straw I will never step foot in this McDonald's and if someone from corporate reads this shame that you let your company's name and reputation be brought down by this location. Hey is like grandpa used to say "you can put a dress and lipstick on a pig but it will always be a pig" read more

The one you sent me a message saying that you are not feeling well and will be there at the same time as the one you sent me a message saying that you are not feeling well and will be there at the same time as the one you sent me a message saying that you are not feeling well and will be there at the same time as the one you sent me a message saying that you are not feeling well and will be there at the same time as the one you sent me a message saying that you are not feeling well and will be there at the same time as the one you sent me a message saying that it to good read more

McDonald's - How to use Google pay. - Fast Food Near Me - Maywood, California

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I haven't had time to write this review but last week on 11/20 I had the worst customer service at this location. The lady that brought us the food at my table just threw it To us she was very rude her name is Lily. Besides that she was also very rude to another employee that was cleaning the tables and chairs. Lily screamed at her In front of all the customers to go clean the floors. There was no need for her to scream at the other employee because she was doing her job correctly. All the customers where disgusted by the attitude of this rude ass employee and once again her name is LILY ! I asked for her name and I called the locations phone number and no one wanted me to speak to the manager So here I am writing my bad experience at this McDonald's read more