Instead of fighting through the crowds at Buc-ees, we made a U-turn on the bridge over I-45 and came to McDonald's instead. We ran inside to use the restroom and grab some food for the kiddos. The restaurant was clean and modern! Love the look of the updated McD's! Beautiful. The interior was way too cold for me. After ordering, I had to wait outside because my teeth were literally CHATTERING it was so frosty inside. We always use the McDonald's app to take advantage of deals. Today we used the $1 large fry deal and added some cheeseburgers and some frozen slushes (which the kids had wanted to get at the gas station but we could grab here.) I ordered at the Kiosk since no one was at the register. One downside is the lack of interaction with employees. (We we're WOW'd by an employee at a Dallas location on our trip). Another was that we ordered 5 cheeseburgers all the same: just ketchup. 1 out of the 5 didn't have cheese. We didn't run back in to have them fix it. All in all, a really nice McDonald's. read more

McDonald's - Decided to come here instead of Bucee's. Way better! No line - Burgers Near Me - Madisonville, Texas

Stopped here on a road trip. Went in, went the restroom before I ordered and from the second I walked in someone was in the stall next to me dropping F bombs on a speakerphone and N bombs in between. We come out of the stalls at the same time and I was only slightly shocked to see that it was an employee. While I went to the sink, she skipped the handwashing and went out the door. I go out and she is still having the same convo on speakerphone in the lobby. Classy joint. read more

Best McDonald for our 2000 miles RV trip. It has parking spot and a K9 park! Thumbs up! read more

McDonald's - McDonald's with RV parking - Burgers Near Me - Madisonville, Texas

I usually stop in on my way to and from Houston whenever I'm needing a quick bite. This location is right off the highway so it's usually busy which means fresh food! I don't mind waiting a bit for fresh food, but the drive thru is usually quick. Customer service is good more times than not, which, considering how busy they get is awesome. The few times I've gone in to use the restroom I found it to be adequate as far as cleanliness. This last time I went, it was starting to look rough but as I walked out, a staff member was walking in to clean it up. The lady at the counter greeted me and was nice in taking my order. FYI, they're still closed for dine in. My hash browns were super hot and fresh which I enjoyed as I made my way back on the highways read more

McDonald's - a hand holding a hot dog - Burgers Near Me - Madisonville, Texas

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As McDonald's go, this is a solid location. Polite to customers though we could hear them banter with each other in the back for quite a while. I didn't see it as a negative but rather a working cohesive between the employees. Clean and quick with out orders. read more

No small sizes so don't ask McDonald's and it's infinite wisdom!!! Medium or large only! The place has the worst customer service also - read more

McDonald's - This how the soda was handed to me in the drive thru, completely the wrong order as well and no it was not busy???!? - Burgers Near Me - Madisonville, Texas

Hands down the coldest restaurant I have ever been in, place is a freezer. Not saying that's a bad thing, but I was shocked.

I want to give it a 2, but I don't think that would be fair of me because I keep returning. The food is basically the same every time as it's supposed to be. I know what I'm going to get and it's consistent. The High-C orange drink got me hooked. McDonald's, it's everywhere. Had me hooked since I was 2 years old. Will I ever escape the wizardry that McDonal's has over my consumer soul? read more

There is a black guy who takes the order in drive thru and messes up the order every single time. Management needs to take care of him or everyone will be complaining about their order. He better listen carefully when someone orders rather than assuming and just pressing on the computer. read more

McDonald's - The screen on the drive thru wasn't available so we cannot see what he punched in. - Burgers Near Me - Madisonville, Texas

This is a fast , clean and convenient McDonald's, there's a dog park for your fur puppies or in my case my piggy and my pup. Lol they loved it it's fast and easy to have them take care of their business, and have some water. This is perfect for you and traveling companions. Restrooms were also clean location looks new. So that's also a plus. Food was great and fresh and service was fast. They have the new kiosk inside to order our meals. read more

We ordered a Filet o fish and some French fries. Our drive thru cashier was Sapphire and she was SO helpful! She patiently and so sweetly went back and forth to accommodate our window requests. Thank you Sapphire!! read more

I waited 8 minutes to place an order. After 20 minutes of waiting for my order to be ready, I asked and was told it would be ready in about 10 minutes. The manager lacks mannerism and professionalism. Walked out. Went two doors down. Thank read more

This is a very typical McDs. Clean inside and service was good. Food is typical for McDs. That's one thing about McDs, everything is consistent. read more

Veronica the manager over night is very unprofessional and rude and my bun was stale will not be returning

Surprised by the bad reviews here - I swung through the drive-through with a craving for a Filet-o-Fish & fries and both were hot, fast, fresh (super-fresh, actually) and the service was friendly. Wish the drive on 45 was that easy! read more

Very clean and efficient, we ordered through the app and were in and out in 2 minutes. Staff was also very friendly. Food was fresh and yummy! Highly recommend if you need a quick in and out on a road trip. read more

Really nice amenities. However, severe fly problem. Unfortunately, we've noticed this at a number of McDonalds. We won't be back for a long time. read more

They have gotten my drive through order wrong literally 100% of every time. Tried waiting months between visits thinking staff might change but it's been consistently bad since they remodeled a couple years ago. Food is good. Service is very poor. read more

Nothing like a basket of fries with a few mega muffins on the side. McDonald's is the best !

This McDonald's was horrible! My husband and I were traveling through Madisonville this morning and he decided to stop here. We pull up to the drive thru and the person on the speaker sounded like she just woke up. We ordered a sausage egg McMuffin with no cheese, 2 hash browns and an oj. What we got was not what we ordered. The hash brown and oj were correct but the "Sausage Egg McMuffin" was missing the egg and the English muffin was burnt! I called back to complain and I was told I needed to specify which McMuffin I wanted.‍ I thought we did when we asked for a Sausage Egg McMuffin no cheese... Horrible service and food was terrible- won't be stopping here again. We'll miss a meal if we have too... read more

I love this McDonalds!!! Traveling with 2 dogs and they have a dog park!! Staff friendly and had HOT fries!! Just awesome!! Love love love the dog park!! And so do my dogs!! Girls bathroom was clean. read more

The ladies that work there are extremely rude, one lady was yelling the order numbers with an attitude because we didn't get the drinks we needed (also noticed she was touching food and not wearing a hair net) we needed to go to the restroom and there wasn't a sign that it was being clean, we go in and one of the employees yells "now i cant clean these restrooms cause people keep coming in" all loud and rude. First of all there wasnt a sign and you shouldn't be yelling cause we didn't know (also it's unprofessional as somone who works in the restaurant industry). I came here for a quick bite to get to dallas but if you pass by, please don't go to this mcdonalds where their employees are unsanitary AND rude. read more

A McDonald's with a dog park. God is good isn't he? What more can you want? Hamburgers, fries, shakes, and a place for your dog to play all in one place. I've got nice people here too. read more

McDonald's - Dog park with hoops to jump through. Fenced in - Burgers Near Me - Madisonville, Texas

Amazing service. Really nice employees, clean facilities and a great dog park. Five stars y'all.

Its a conventional McDonald's. Maybe this was a bad day. But both the men's and women's restroom were a mess. Just nasty. Might just have been a bad moment but seems odd. read more

Placing our order was fine and we got the right order quickly. However, the issue came when I asked to switch out the toys because I have twin boys and they fight if it's not the same. The cashier said my manager said I can't swap out the toys. When I asked the manager, she walked over to the premade happy meal boxes and half way went through them before telling me they didn't have the one I preferred to have since my kids had seen it. She did offer two other options, which I appreciated but she had an attitude about the whole thing as if I was bothering her. Customer service is not her strong suit. read more

Bathroom was pretty bad, seevice was slow, and staff was rude when I tried to order chicken nuggets at 9am. How does a place that's open 24 hours a day and serve breakfast all day, but not serve the regular menu until 11am? read more

Service at this place is horrible. Will be keeping this at a one star until their is better management. The manager here is rude and don't care about her customers. Now if they bring in a new manager then I will add more stars. read more

Today was not a very good day to go. Some of the food was missing off of our order, we had to wait at least 25 minutes for it, and the table that we sat at had water dripping on it from the ceiling vent. read more

I went here to use the bathroom and get a snack while on a road trip. They had clean bathrooms considering they're next to the highway, but took forever for the food. Seriously, how long does it take to make a chicken wrap? I was starting to think they had to go out back and kill the damn chicken. When food finally came out, the order was wrong but I was itching to get back on the road and didn't bother to have them fix it. read more

The staff is good I love the girl Alexis she is very sweet and very kind I went thru the drive thru one day and seen her more then once and she was a friendly as could be . Didn't half to wait on my food I was in and out of there in no time read more

Went through the drive thru at 06:15 on a Saturday. The staff was quick and polite, the food was served hot and fast. Overall just what you would expect from a McDonalds. The food was tasty and the coffee was hot! read more

Why is the floor in front of the drink station wet with soda spilled and is sticky as if it's been there for a while? When I mentioned this to the employee taking my order I was advised that, the person who apparently is responsible for cleaning the mess, "She's in the bathroom". Really?! The only person who can swish a mop over the spills is in the bathroom...sad there's not a manager on duty, or wait, maybe there is one?? read more

The Bathrooms were absolutely insane, all of the floors were all sticky. The service was slow and when our food came the woman running the woman running the windows said it was our food, we confirmed then she just set it down and walked away without giving it to us, and after all of this I was given a DR Pepper and not a Coke. read more

This is the worst customer service I have experienced, the manager was rude and had no morals , I understand that your at work but customer service is a principal ! read more

Beth you are the best mc Donald's employee in this universe!!!!! You need a major raise!! I will be writing the CEO a letter about your excellent customer service :) read more

We stopped by here to get a quick bite through their drive-thru. The employees took forever and did not even get our order right.