Thai McDonald's is location on Gallatin Road just north of the Due West intersection, and for the most part is your standard McDonald's location. I have popped into this location for breakfast more than anything else and have done so via drive thru or dine-in/pick up. The location can get busy on the weekend mornings, and this creates a back up on to Gallatin, so be careful during peek times. For breakfast my normal go-to's are usually breakfast burritos and biscuits. They always are as ordered no issues. When I seem to off script, as I did recently with a bagel sandwich, it was all kind of bad. I ordered no sauce, and they must have heard "extra". Also, half the bagel was inedible as it was too tough and chewy. Cleanliness is hit and miss, interior needs more consistency in checking the dining room and restrooms. Conditionally the space, interior and exterior, is in decent shape. Service is also hit and miss and inconsistent. I can have good service at the speaker and first window, then pull to the second window and get attitude. Overall, this is your quintessential McDonald's l option from food to cleanliness to service. You get what you expect, which is fine when the craving hits. read more

This has got to be the shittiest McDonald's in the entire system. Just ordered a meal, get home and the meat is pink! I call, of course no answer! So, I drive back up here and the GENERAL MANAGER asked me what's that problem and is that all! Apparently it's ok to serve product under temperature at this location! She didn't care and I was bothering her! In order to get a full refund, I needed to bring my drink back! The time I drove here and back the crap would be watered down any damn way! I know it's hard to find workers but everyone isn't trying to get something free! I brought the crap back, it could have simply been remade! She acted like I got it out of the trash! Due to her attitude, I asked for a refund! I will be calling the Board of Health! Really pissed off over her careless attitude! All people want is what they paid for! Nothing more, nothing less! Truly hope I don't get food poisoning, I'll sue the hell out of that place! read more

McDonald's - Medium Burger - Fast Food Near Me - Madison, Tennessee

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Mechanical control of air potato is labor intensive and time consuming. Temporary removal is possible when vines and bulbils are hand-collected and destroyed. Eradication, however, requires the removal of underground tubers, which can be difficult to access and completely remove. read more

Horrible, bathroom is disgusting didn't even buy from this disgusting run down dirty place, if the bathrooms are this bad, I cannot and will not buy food from here. Disgusting disgusting disgusting filth. read more

McDonald's - Poop underwear - Fast Food Near Me - Madison, Tennessee

bro, it took 10 minutes for a dang frappé. so one star i don't like this place, never coming again.

Memorial Day / May 29, 2023 - Drive-thru - EXCELLENT Service from Ms. Hope and the young man that presented my order. Ms. Hope was very engaging and great service with a smile and short conversation. There were no cars behind me holding up business. I was felt like my business was appreciated. Thank you! read more

Can never get an order right even after saying it twice and then repeating it back. Service is terrible

Not sure why it's advertised as 24 hrs. It's 1 am, all the lights are on, theres literally 10 cars in the drive thru, and not one order has been taken in the fifteen minutes I've been waiting. Tried calling the number but someone picked up and just hung up. read more

If you do not have the staff to properly run you're restaurants and serve your customers Shut off the lights lock the doors and close the restaurant. read more

This location messes up your order and then tries to charge you again to fix it 10/10 dump. You'd get better service at the little ceasars or arbys across the road read more

I will never eat at this location again. I went there on Halloween night to get food after trick or treating. The night manager is always unprofessional. He was giving out free food to people he knows. Telling the employees to cancel Uber orders because he didn't want to do them. Someone had a baby in a car seat in the kitchen on top of a box and they have roaches all around the drink station and front counter area. This is very discussing they need a hole new night shift including the manager. And they have the nerve to have the inside open 24 hours now. They can't handle that at all I waited 40 mins for my food and it still wasn't right. I was told I couldn't get a refund because I didn't have a receipt when I was never given one in the first place. I really wish they had the option to give them no stars because they are horrible. read more

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McDonalds will always be... okay..? I guess. Well, we ventured on over to try their international items. The Stroopwafel McFlurry was awesome, just make sure you mix that thing up! All the waffle bits at the bottom. The Grand Mc Extreme Bacon burger was insanely good. I didn't expect MD to throw it down like that, but they did! 10/10 must try. The tomato mozzarella chicken sandwich was a 6/10, wasn't anything crazy. The Cheesy Bacon fries were good, wish they cooked the fries longer tho. All in all, McFlurry and bacon burger and your good to go. read more

McDonald's - Stoopwafel McFlurry - Fast Food Near Me - Madison, Tennessee

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the burgers were greasy, the service was bad they took forever just for 3 mcdoubles and the mcdonald's wasn't even that full just awful.

So I wouldn't usually bother to review a McDonald's but this one makes me so mad so often I felt the need to announce it to the world. Open 24 hrs? Ha! They are always closed without explanation (though I see you inside!) from 3-5 a.m. The way my schedule is, this is a regular meal time for me. How hard is it to say "Open 22 hrs"? I could forgive you then. read more

McDonald's - the front of a mcdonald's restaurant - Fast Food Near Me - Madison, Tennessee

Worst service ever nothing to eat my hotcakes with let alone no butter or syrup. Haven't been here in a while nothing has changed

I got 20 nuggets with the BTS sauces and when we got to the window to pay they said they didn't get a order just for nuggets with the sauces, the line was long and I'm mad. read more

The guy working the drivethru can seem to run two speakers . Hes either to high or just a idiot. I sat at the 2nd speaker for 8 mins when he kept getting orders for the inside lane. And now one of his friends rolled up and hes on the intercom saying whats up nigga while my daughter is in the car and can hear him. This is definitely unprofessional it's February 28th 2022 10:05PM read more

Completely unorganized, slow and my four year old could get a order right that says no bun??She even asked me and I told her no bun but this is what I got read more

McDonald's - Both had buns - Fast Food Near Me - Madison, Tennessee

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Worst service ever. All I gotta say is it shouldn't take 5 min to get me 2 sauces. Fries were undercooked and everyone looked high off something. If I could give it no stars I would read more

The service was good, and so was the food. They have always been on time, and the price is reasonable. The thing I like the best is how they pack the food in a nice shopping bag, all sealed up. read more

The day manager here didn't wash his hands after using the restroom and he was serving people food. Just disgusting. I know that patrons opt out of washing hands (gross) but to have an employee not use proper hygiene after touching body parts is 100% vile. read more

This is the worse McDonalds that I have been to. Their dining room is closed for remodel, but their problem isn't structural. They can pretty up the building all they want, but the quality of their food is awful. I stopped going to this McDonalds even though its only a few miles from my house for that reason. So this morning I thought I would try again, since the dining room was closed, and they only have one window to deal with, thought they would have more time to focus on the preparation of their meals. Well I was wrong! I ordered 2 burritos. The first was so dry, and stuck to the wrapper that I threw it in the trash. So I tried the 2nd one, it was the same. It was so nasty that I couldn't force myself to eat it. I have gone to the Hendersonville McDonalds and its a totally different experience. The food is ALWAYS fresh, their staff is friendly, fast and dependable. To the owner of the Dickerson Rd franchise, while remodeling, send your Managers to Mc Donalds, Hendersonville off Indian Lake for Food Prep and Customer Service 101!!!! Your newly remodeled bldg is no substitute for properly prepared meals. read more

McDonald's - Breakfast Burrito - Fast Food Near Me - Madison, Tennessee

I would give no stars if I could. Came into the lobby at 9:45 pm and ordered on the kiosk. 10 pm they locked the doors. 10:15 I heard someone say Why are people in the lobby? Go tell them it's closed. Guy says lobby is closed ('-') I say I ordered 30 minutes ago, I'm still waiting on my food. He literally turns around and grabs a bag and hands it to me. It's not my food. At this point I don't care and leave. Awful read more

Worst McDonald's I've ever been to. Food is terrible messed Up 3 times during one order. Should fire the whole staff and re-hire. Worst.

No stars. I ordered 2 double cheeseburgers a10 piece nugget combo a deluxe chicken sandwich and a regular chicken sandwich combo. So tell me why I'm missing a double cheeseburger and the fucking 10 piece nugget!!! They didn't forget the fries or drinks but forget the shit for the combo?!?! On top of the long wait in drive thru read more

This is the 4th time I've pulled up to the drive thru around 1130pm....lights are on, people are inside, but no one is taking orders. Wtf. Please post your hours! You are not open 24/7 like you advertise. read more

This is a 24 hour McDonald's, except they will not actually serve you food between the hours of 2 a.m. - 6 a.m. Instead they will either not respond at all or just tell you they can't serve you whatever you ordered because it's not been prepared in advance! It's happened multiple times to me, and I no longer consider this a place to eat. If I could give this zero stars, I would, because that's what it deserves. read more

If I could give this place a 0 I would. I pulled up and ordered one slushy and then asked the lady to give me a minute, she goes on and says "oh lord" giving me an attitude. And when I was ready to order I was trying to get her attention on the drive thru and she didn't respond. There was nobody else in line but me and she was plain rude read more

If I could give 0 stars, I definitely would. The customer service was terrible.. drive thru dude wasn't even responsive nor did he sound like he wanted to do his job. When we arrived at the window he didn't even speak. and that's the funny part. When we got to the window to grab our food the woman with the purple shirt and long ponytail to the back was rude and rushed us out of the window.. we asked for syrup and jelly but before I could even get "jelly" off my tongue she shut the door and she had an attitude but it's gets even more funny because she had to go back to get the jelly. It was ridiculous. read more

This place is ridiculous! Understaffed and no training. This place does not represent McDonald's brand well at all. Slow service, no customer service, poor food quality read more

Like other reviewers, I only gave it one star because I couldn't give it zero. 9 times out of 10 your order is wrong. The coffee and ice cream machine are being serviced all the time it seems. My theory is that no one there actually knows how to make the coffee because when you are able to order coffee it is never right. I swear the coffee I ordered today was about 90% cream and 10% coffee...come on east nashville Mc d's! You guys need to step your game up a little since there are not that many places to get good coffee in east nashville.... read more

I live very close to this establishment or I would drive farther, it's true 7/8 times out of 10 order is wrong. My worst experience was a egg bagel that was molded...not just a little ( which is still unexceptable) but obviously green with mold, and they served it. It's almost easier just to call your order in to Nashville Biscuit House and pick it up or for a bagel go to Bagel Face Bakery is on Main Street, their bagels are better than average with a good selection. read more

I got a fish fillet and fries with nuggets all over fried and gross. Breakfast usually good. Always gets my order right just gross food. Don't give me over tartar to make crappy fish. Thanks read more

I got 2 side salads and they are rotten. I cant see why anyone would serve this. I'm on a diet and at work so I can go back right now but I will tonight. read more

Most of the time here is a bummer. I live down the street and visit every couple of weeks. Anyways, fries are cold as hell and I asked for barbecue sauce but got two honey mustard and two signature sauces. At the end of the day, crappy McDonald's and employees. read more

You gotta be careful here, they leave stuff outta your bag in the drive through. Been a lot better lately. Oh and the crazy new 2 lane drive through ordering thing is not as bad as I expected. read more

I also have never bothered to write a review but everytime I go to this place I find myself ranting until I pass out. Summertime? "Oh, the softserve machine is broken today" ...for three months. Want some chicken selects? Sure, but we're one short so we're gonna slice a chicken patty in half and sneak it into your box and hope you won't notice. Work nights? Want premium coffee? Too bad because we clean our "coffee masheen" from 11pm till god-knows-when every freakin' day. There is no telling how many times I've tried to order coffee and ice cream there. It has always been unavailable. Want ketchup with that? SIKE! You won't have time to request it between having your bag of fries thrust at your throat and the drive through window slammed in your face. Diet Coke? NOPE! Just a big cup of something that doesn't taste like Diet Coke. I hope I don't accidentally go there again. It really ruins my day. Every time. Without fail. read more

Do not eat here they unprofessional and ghetto. Including the manager. Came to get food for grandson n my pregnant daughter n they didn't acknowledge no customer in drive thru n they closed the lobby at 9pm n not 11pm I have video of the whole thing n they sat there talking crazy and laughing this McDonalds is the worst since I moved in madison in April n wanted food it's been bad ever time including getting cold food when I order uber eats read more

Its like a lot of other mcdonalds but they always seem to be out of something whether it be ice cream or ice or leads. But food wise it's like any other McDonalds. read more

Best McFlurry of my life. The staff was so helpful in helping me with my order. I was stuck between a number 4 or 7. ended up asking for help and went way out of my comfort zone and got a number 11 at the waitresses recommendation. best move of the night. read more