Food was hot and fresh. Service was good and fast both times I visited. I ordered 2 burritos and a double cheeseburger. read more

Ordered food on the mobile app. They didn't put in one kids meal, granddaughter didn't eat. Grandson's kids meal didn't have fries. His favorite. Paid extra for a bunch of sauces and they weren't in the bag. Also missing one hamburger and another order of fries. Will never go back there again. read more

Customer service was great for a McDonald's. Newly renovated, super clean restaurant. Food was served hot and fresh. Not a long wait at all despite the constant flow of customer traffic. We were in town for the week on a work trip so we stopped by McDonald's for breakfast three of the days. Mobile orders were down one of the days which created a ton of chaos, but management handled it professionally. read more

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Marcie in DT is Great!!!!! Makes my day to see and talk with her while ordering food! Great service. read more

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I waited 40 minutes this morning for a sausage biscuit. According to the lady delivering food, they only had one cook, but when I went to the counter after 40 minutes, they instantly produced a sausage biscuit. Avoid this place at all cost! read more

they got our orders, right lots of messy tables very fun seating areas I would kinda recommend read more

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My wife and I tried this location in spite of the low reviews. We enjoyed it! Food was good and service was great! The staff is limited due to low business. You might have a slightly longer wait than usual. We weren't in a hurry, so we liked it. Lillian is the best! Very nice and helpful. read more

McDonald's - Side entrance to happiness - Fast Food Near Me - Nashville, Tennessee

I live 2 miles from this McDonald's. I only come here when it is the only option. It's disastrously slow. Plenty of employees who don't care here. And I was threatened over the drive thru mic for "screaming". I'm trying to wake your dumbass employees up. My Uber Eats delivery from Madison will be here before they can cook fries. DO BETTER! read more

The food was typical McDonald's. Nothing special, but it wasn't bad either. If you're looking for fast food, just go here.

I waited 20 minutes at the curbside pick up. Went inside they didn't have my order even though the app said my order is almost ready. They charged my card and told me to check for refund tomorrow. I left with money spent and no food. read more

We had chicken sandwiches and fries and cokes here. The place had interesting musical displays. We enjoyed the place and rested and planned out day at this McDonalds near Opryland Hotel. read more

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They have the AC wall outlets, deliberately disabled, which I'm only guessing they're trying to keep some youngsters out of this place as to not charge their phones while they're hanging around, but they seem to neglect the fact that many adult and business travelers staying in nearby hotels around corner or coming through the city would also stop by for a quick bite and like to charge their phones Before resuming their trip, this location gets an F on awareness and service read more

If I could give this ZERO stars, I would. Stupid employees who don't read tickets, don't know what they're doing. Two different times, I ordered hamburgers with NO pickles and extra onions. Two different times, I get home and have hamburgers with PICKLES AND NO ONIONS. I hate this location and wish they would just close down. Their employees are USELESS. read more

It is an older location but a more tourist feel with layout and decor. Staff is efficient, food is up to standards and served hot and fresh. For a McDonalds it serves the purpose but the overall location could use a refresh. read more

I wouldn't come here if all I needed was a restroom The staff is nasty and disrespectful The service sucks and do the people. read more

The store hours said they close at 11pm but when I got there at 10:30 they said they had already closed down so maybe they should change the store hours to 10:30 pm so people won't come here thinking that they will be open til 11pm read more

Got food from here and it was squashed for no reason. It really feels like some employee was having a bad day and took it out of my food. Do better. read more

McDonald's - Squashed Cheeseburger - Fast Food Near Me - Nashville, Tennessee

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This was the WORST customer service I have ever been to, with the rudest manager. I ordered a happy meal for my daughter and when I received my meal it was in a regular McDonalds bag. No big deal, but there were no fries which come with a happy meal. When I told them I did not receive my fries the attendant got the manager and I have never been talked to more rudely that that guy. All I wanted was the small fries for my daughter that I PAID for and the manager would not give them to me because I didn't get my receipt. Shame on me for not getting a receipt to prove I ordered a happy meal, with Fries. But the manager still would not give them to me. SO rediculous. I would never return to this establishment and I hope others don't either!! read more

It is horrible the bathrooms where something i don't even want to talk about and the food was cold and soggy

This McDonald's used to be great. I don't blame the employees at all because they do their jobs for the most part, but this location was recently remodeled and it's horrible. The drink machine is no longer in the dining area, so if you go inside to just order a drink you may end up waiting 10 minutes for someone to hand you a sweet tea that's not even full. This location used to have charm and very big Music City vibes, but not it just looks like a gentrified McDonald's, and I'm not one to use that term often. If you're going here, use the drive thru because that's what they prioritize. It's difficult to even get your order taken if you go inside. I guess this is where all fast food locations are headed in this post-Covid world. read more

This is probably the dirtiest and slowest McDonald's I've ever seen. The dining room needs a good sweeping as trash and food on the floor and tables are dirty and sticky. Men's room was very rough and worn. Service slow and disorganized food pretty much the usy read more

Food was hot and ready, it actually came to us before we ordered it. This location must have fortune tellers for servers. Although we enjoyed the free meal, it was nowhere close to what we wanted. Overall good food free, just make sure what 8s in the bag before you leave. read more

McDonald's - McDonald's - Fast Food Near Me - Nashville, Tennessee

If you're stopping at this McDonald's, then you absolutely need to skip the drive through and go inside. It's large, it's comfortable, it's more like a diner than a McDonald's in terms of seating and comfort. Of course, it's the same McD's food. I was impressed with the inside. Very nice. My order was filled quickly and accurately. I have no complaints. It's a good McD's. read more

McDonald's - McDonald's in Nashville near Opryland - Fast Food Near Me - Nashville, Tennessee

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They took way too long for our food. my mom works for cooperate unbelievable. Our food was cold. the tables were messy and ugly looking and nasty read more

I know McDonald's has always been a stereotype for bad fast food but lately it's like every location I go to is 1000x worse than normal. I came here and ordered a pumpkin pie and a mcchicken and a McFlurry. When I got to the window after paying I saw him hand mixing the McFlurry. I asked him if the mixer was broken and he got really uncomfortable but was honest and told me it wasn't broken but they hand mix them because the mixer makes a mess. I asked for the manager and the manger blew me off trying to cover for the worker by trying to lie to me and tell me the other worker was confused and the blender was in fact broken. The worker just stood there not knowing what to do because he knew his manager was lying. I said whatever and drove off. After leaving the parking lot I opened my bag and they had given me an apple pie instead of the pumpkin. How can you actually be this careless and bad at your job? read more

Read this before you decide to go. Went through the drive thru here recently and I was not impressed. Somehow, they got my order wrong. When I tried to get it corrected, they still couldn't get it right. I think there might have been a language barrier. Either way, I ordered chicken nuggets and got two Ranch packets. One of the packets was already opened. The other one tasted sour. Are they trying to save a few cents by digging stuff out of the trash???? Made me a little unsure about the whole order and I was honestly afraid I would get sick. Doesn't matter anyway, I won't ever be going back to this location, but beware if you do. read more

I come to this McDonald's mybe 15x in a 30day period And every single time me order wrong from drive thru and the counter I talk slow I repeat I check the bag before I leave and it has to get remade all the time And its printed on the ticket what I said... Be it's not what I get...I work next door to McDonald's read more

Barely browned quarter pounder. Was like warm like they only cocked it for a few seconds. Fries were old and food was thrown in the bag like they didn't even try. read more

McDonald's - Uncooked quarter pounder - Fast Food Near Me - Nashville, Tennessee

pretty interesting decor... felt a bit run down, but it's a big M, like everywhere else :) just had a couple of ice-cream cones & no surprise. nice place to grab a quick bite while on vaca and looking for something cheap & familiar. Some walk from Gaylord though, but it's a nice day out, so no complaints there whatsoever. read more

The breakfast food is impeccable here. The establishment was very clean, and great service all the way around.

terrible experience. charging for sauce, ice-cream tasted weird. had so many problems. don't go here. wouldn't even give us water. 0 Stars

Showed up at 7:45PM and the doors were locked. No signage present to notify anyone that there was a chance to the lobby hours. Several people were observed inside to include ordering food. Eventually one customer came to let another customer out and informed us that the lobby was closed. Then proceeded to lock the door on us. If the lobby doors are locked why is there not an employee there to open the doors. Additionally the website stated that this location was open from 5:00 AM to 10:00PM. Sure would have been nice to have some form of notification! read more

Had to wait 5-10 minutes for someone to even get to the register, seen the manager walking in I said excuse me and she walked right past me, minutes later she walked by me again as I'm asking for assistance. Finally one of the 2 minors walks up to take my order. Only people that had respect in the restaurant. McFlurry wasn't mixed Orders weren't made the way they wrote down, the fries were undercooked and unsalted. I asked the manager for some mac sauce and ketchup for the fries. She says to get Mac sauce I have to pay 27 cents. I said the fries are undercooked and without salt just let me get some to go with them "Nope not going to override it if you want it you're going to have to pay the 27 cents" so I pay it and the sauce had an awfully strong taste of vinegar. By far my worst experience of any McDonald's, if you got another one coming up just go there instead. Best advice I could give. read more

Fast service at the drive thru, good breakfast, three meals under $10 (without drinks). read more

Why did I go here? Oh I remember because I was late for work and felt desperate! I really regret it. I can occasionally enjoy McDonald's like when wondering the streets of Milan feeling a little homesick or when a once a year Mcstalgia hits and I want a nugget but this experience really let me down. Cons Super Dirty! Filthy! Spilled drinks on the floors, fingerprint smudges all over the glass, sticky stuff at the drink station, trash spilling out...ewwwww Not Fast Food. It took 25 minutes to get my meal = no joke. After waiting 25 minutes I got my burger with cold hard patty and a stale bun. Just stay away. Pros There is a strange plastic man in a box. (see pictures) read more

McDonald's - Creepy McDonalds plastic man. - Fast Food Near Me - Nashville, Tennessee

First of all, this is the nicest cleanest and most delicious McDonald's restaurant in the USA. It has THE most delicious and freshest breakfast I've ever had and to the point where I had to leave the restaurant after climaxing. The English muffin was fresh, the cheese was melted, the sausage hot in temperature, and the egg perfectly cooked. I would travel up to 500 miles to visit the restaurant for their breakfast, and I'm quite tempted to move to Nashville for this sole reason. Besides the delicious food, the restaurant is clean, the service was fast and friendly, and all the tables were wiped down clean. If you live in Nashville or even just traveling through, this is a must visit. read more

All orders were upsold to large combo meal without asking. Dining room had empty tea dispensers and empty ketchup. Our tables were dirty, but cleaner than most other empty tables.after asking for sweet tea several times, it was unfit. Food - wife really enjoyed chicken sandwich. I did like music displays. Curious seeing a stage here. read more

McDonald's - One of a couple music displays inside. - Fast Food Near Me - Nashville, Tennessee

A Radio Station in this McDonald's read more

McDonald's - Fast Food Near Me - Nashville, Tennessee

We ordered and the staff was rude. Our food was also RAW!!!I tried to call to talk to the manager and nobody would answer the phone. I do not recommend this place! The store is NASTY too! read more

McDonald's - Fast Food Near Me - Nashville, Tennessee

Yuck, this place is FILTHY! Tables were dirty, food, ketchup and other unrecognizable things on the floor. Almost slipped and fell by the soda machines. Fingerprints everywhere...windows, doors just smeared with food. Id be ashamed to work here. read more

McDonald's - Outside is clean, dont be fooled! - Fast Food Near Me - Nashville, Tennessee