I stated dine in. Nope it was dumped, no seriously in the bag The bag was sitting for 9 min. I saw a lady peeping in it Fries were hot - gotta request it tho* because my first batch was icy! My nuggets may NOT have been fully cked---- I've realized that you get what you pay for I just bring the kids for fun now...... Oh Nice lady smiled so that was a plus. read more

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After reading previous reviews, I agree with one written a year ago by Elizabeth R. I went on a Saturday for breakfast. I frequent the Mableton, Floyd Road, location. I too have noticed how the Hispanic staff at the registers are more friendly and take longer with Hispanic customers, with casual conversation, causing an order taking delay. The manager at this location on Saturday, August 23, 2025, took an order speaking in Spanish to a customer. I was next in line. After the customer walked away. The manager did not acknowledge me at the register, she immediately turned and went to the back. The manager could have at least acknowledge me and say she would be back shortly to take my order. She went from 100% customer service to zero. I stood at the counter for a few minutes, there were people behind me in line. Finally, employee CHARLEY saw me, the back up of customers and came to the register to take my order as well as other orders. CHARLEY is the best, he is amazing in the drive through, always with a smile and a positive saying upon order completion. I have only experienced this excellent "Chik Fil A" type service with CHARLEY. I expressed my concern to the manager at my visit. I told her that she abruptly walked away from me, told her how CHARLEY stepped in. Instead of taking ownership of her abruptness, she tried to explain away her action by saying she was multitasking; not acceptable behavior. I have also noticed the employees at this location is not as diverse as the demographic it serves. I noticed it especially in the summer months when kids are out of schools seeking summer employment. My complaint is management, at this location, should treat every customer with dignity and respect as they treat the Hispanic customers. read more

Broke ass mcdonalds don't work for nothing. Always wrong orders and never a customer satisfaction. Shut it down or replace the people.

I think they've hired all new staff the last few months.. half the people will stare at you waiting for something and not say a word. The inside is always clean which we love. I've noticed they've been more friendly with people that speak Spanish versus not. I go 2-3 times a week because I have a kid so I've been watching for months and observing. The sweet tea is out a majority of the time and they're annoyed when you ask for some from the back. Also don't tell me you charge for sauce when if I add it on the app it's free.. the only friendly one is the older guy that works drive thru, he's ALWAYS in a good mood and so pleasing. You don't like fast food? Don't work there! read more

I ordered a mobile order for pickup and staff was extremely kind and the place was the cleanest McDonald I've been to in years. I was extremely surprised. read more

McDonald's - Big Mac meal - Fast Food Near Me - Mableton, Georgia

Friendly service, and a thumbs up on accuracy, but the drive thru was slow. Ok, the previous sentence occurred during my last visit. Evidently I didn't finish the review, so I'll finish it now. This evening's visit was basically the same. The drive thru was still slow, but the food was accurate. The main difference was the service was not as friendly. We got no greeting, and both the cashier who took our money and the server who gave us our food seemed cold and distant. This will not deter me from going back if I'm in the area. read more

McDonald's - McDonald's on Floyd Rd in Mableton - Fast Food Near Me - Mableton, Georgia

Absolutely the worst customer service at a McDonalds in Cobb County, So the story goes like this. To my understanding they open up early so I get to the drive through about 6:40 in the morning and try to order food before I go to work so I see an employee outside by the back door using a waterholes apparently he was trying to clean the area where the cars sit while making an order. So I ask the employee are they open after I've been there for about 6 mins without anyone coming to take my order, so going back to the the employee using the waterholes he totally ignored me and walked back inside the establishment without answering my question. When did it become normal for a place of business not taking your order during business hours just because they didn't want to. read more

Earlier this evening my husband ordered six mcdoubles when he got home I opened one an whoever made them took a big bite out of it !!!!! WTH read more

McDonald's - This is the burger that one employee at the Floyd rd. In mableton ga. - Fast Food Near Me - Mableton, Georgia

I think the last time I had a Big Mac was like 30 years ago. Yeah, I never had a Big Mac in my adult life. For fast food burgers, I usually choose the Whopper over the Big Mac. I like the tomato. I wanted to try one and decided to come to this McDonald's. It's near my house. This McDonalds has 2 drive through ordering areas. I like that. It makes the line move faster (not really, read below). Once you order, you pay at the first window. Then you get your food at the second window. Usually, when I come to McDonald's, I get a Filet-o-Fish. But I decided to get their main burger, the Big Mac (Le Big Mac in France). The Big Mac is a triple decker Hamburger. It consists of 2 patties that's about 1.5 oz each. In the middle, there is another bun separating the patties. It also comes with American cheese, pickles, onion, and lettuce. The main feature of the Big Mac is their secret sauce. It's what gives the Big Mac the "Big Mac Flavor". It's basically salad dressing. The way they construct the burger is spot-on. The sauce is on the bottom and middle bun, then the lettuce, cheese, then the meat. That layering helps to catch the meat juices and not make the buns soggy. But why does that matter? The patties were dried out like hockey pucks. It is a fast food burger. They use the smash and dry technique when grilling the burgers. The put the patty on the grill and smash all the juices out. I think the main feature is the secret sauce. The dried out patty tasted fine with it. It's a satisfying, fast-food burger. It's also cheap. What more can you ask for? I think for fast food burgers, you need a lot of crap like lettuce, special sauce, cheese, pickles, etc. That way, you can cover up the flavor (or lack of) of the patty. If you're making a real burger, you just need the patty, bun, and cheese. Maybe you can add a pickle. But a simple burger like that can taste good if the juices of the patty is retained while cooking. Their fries are actually good. It's pretty addicting. It's your standard fries, salted heavily. Their Chicken Nuggets are a classic. It's bone-less white meat chicken with a crispy crust. It was good. I remember in The Wire, they talk about the Chicken Nugget. How some dude removed the bone from the chicken. I don't know if he's rich or not, but whoever came up with this was a genius. The service is slow here. They are also not friendly. But hey, it's a McDonald's, not a Chick Fila. They're not gonna say, "My Pleasure" when you thank them. They all look like they hate their jobs. read more

This review is for McDelivery (via Uber Eats) specifically. We have ordered from this McDonald's 3 times and they have failed to include sauces every time, despite specifically requesting them in the order and us adding a note. This time, they also failed to include our drinks in the order. Will not be ordering via Uber Eats again. read more

Friendly drive thru staff usually... However, today, I asked for ketchup and mayo for my fries and the second employee at the second drive thru (who delivers your food) never gave it to me, booooo!! But this review does not deter me from giving this place less stars because of one employee. So McDonalds if you are reading this review, get your act together with your employees! I love me some quarter pounder with cheese and so I shall return!! read more

McDonald's - Drive thru McDonalds... - Fast Food Near Me - Mableton, Georgia

This place is a joke. Went threw the drive thru for dinner. They closed at 8:00. We were in line at 7:30. They closed at 7:45 wouldn't take our order along with 30 other customers in line. They wouldn't even talk to us at the window, just mean mugged us. Screw this place read more

This location on Floyd Road I will NEVER go there to spend my hard earned dollars again. They are the most rudest and unprofessional workers I have ever met. In the morning they won't come to the speaker and take your order. I waited for 7 minutes in line, late for work. When you pull up to the window they're try to hide but you see them looking directly at you. The manager is very rude. They all needs training except the older guy. When you call and make a complaint the manager will hang up in your face. Also, the maintenance guy you see in the driveway spraying water, he refuses to move. He just stood there and I blew my horn so I could get through. He yells, and says WAIT. They treat and speak to customers harshly. I found another place where I can spend my hard earned dollars and is treated kindly. So, I take my money where I'm appreciated! read more

The only reason I come to this location is because my daughter loves the play area but the service can be very slow. I waited 15 minutes inside the restaurant for a nugget happy meal. They take the fast out of fast food for real. If you want fast service the drive-thru is much better. read more

I would give ZERO stars if I could!! This location has went down hill quickly with customer service and the quality of food. I visited this location last night around 8:10pm to pick up a quick bite to eat for dinner after shopping at Kroger across the street. So mind you, I'm loaded down with cold groceries in the back. Was in the drive-thru line for 20 minutes before pulling up to the speaker to place my order. I had to repeat my order to the employee that was taking the order at least a good 4-5 times before completing and getting no total. Okay, that's fine as that's very common. Get to the window to pay and the guy tells me $36.-some change. Umm no... what I had ordered should have been right around $17 give or take. I tell him what was ordered 3 MORE TIMES and He "gets the correct order" and I pull up to the pick up window. I get half of my order and I looked at the receipt to only see an itemized receipt that's missing HALF of the order and clearly wasn't taken correctly. So I told the young lady that this order is missing items and she asked what was missing. I sat at this window for 10 MINUTES repeating my order ANOTHER 5-6 TIMES before arguing with this lady AND the manager only to have to pay for an extra burger. I will not be coming back to this location. I'll take it to the one up the road from here and just deal with slow service. Might be slow there but at least customer service, food, and accuracy is better. ‍y'all need to get a better manager AND employees that actually want to work and care about their customers. read more

Shift manager was rude! Generally a reliable and good McDonalds. But the shift manager running the register waited at a distance while ignoring the customers. Then was rude and unpleasant. Made me not want to come back. read more

If I could leave zero stars I would. It didn't used to be so bad, but over the years management has changed in the workers just all seem to goof off and not pay attention. 9 times out of 10 your order will be missing something so always make sure to check. It almost seems like they do it on purpose. read more

Speaker wasn't working so I stopped the cashiers window to order but was told "we're not allowed to take orders from this window because it doesn't give us enough time to make the food". I said "all I want is a large Diet Coke and a French Fry"..... but rules are rules so no snack from McGrumbs tonight. read more

You all want to get more than 8 bucks an hour. Learn to get the order right when I come thru the drive thru. I have to check and more than not my order is incorrect or a different order altogether. today I got home and the sandwich they gave me was in the box that goes with the sandwich I actually ordered....the sandwich they gave me? completely wrong. I think everyone should earn a decent wage but you have to give me a reason to advocate for that. read more

This McDonald's continues to sell holiday pies and no strawberry pies although it is advertised on the menu. Every other McDonald's in the area have strawberry and apple pies. I was was told by 2 different employees on 2 separate occasions that they have to sell all the holiday pies first. Maybe they have so many holiday pies because they are nasty! bring back the strawberry pies that's on the menu. I'm thinking the holiday pies are probably expIred by now since the holidays have been over! read more

This McDonald's is consistent and always busy. Health score is good, and service is adequate.

I usually go to the drive thru and usually for breakfast. They are always fast and efficient, even when it's busy. Mc Donalds in ATL area has $1 coffee any size! And they always have some kind of breakfast sandwich on special. Four times out of five the people at the window are very friendly and courteous. read more

This place usually has good food. Good prices. The only problem is the staff are very rude, slow, and get my orders wrong or food is cold. They get upset when you correct them and ask for them to fix it. Other then that it's a great place to eat. read more

I'm defending McDonalds. They are great about listing calories and making sure they have healthy choices. I like their salads and iced coffees. I don't eat every meal there, but it isn't a good idea to eat every meal at any fast food restaurant. read more

This McDonald's took forever to get my food correctly. They had to give me a free meal because they got the whole order wrong. My Mocha Frappe didn't even have whip cream. They're a total joke. read more

I like this location. I'm still fairly new to Mableton, so I can only assume that this McDonalds is fairly new. It looks like it. They're pretty slow in drive-thru. They've got a rude ass little girl on the drive-thru who has cut me off on more than one occasion. She's the type who silently celebrates when they've run out of the one thing that you came for- in my case recently, ice cream. Anywho, solid 3. It's just McPoison. Not great but hey-- it'll do in times of need. read more

It's ok. McDonalds provides hot food, fast and cheap. Is it the most healthy option?? Of course not but they are pretty reliable on what I order. I probably hit this location once a month and they always seem to get my order correct. There have been a couple times where I have gone inside and the lines were pretty long and service was slow. I do think they are hiring more help so that should solve it. I will continue to eat here as long as the service keeps up. read more

I will be calling corporate on the shift manager and drive thru cashier for tonight. I don't get how you not listening to the instructions given when handling someone else money. I tried to get the issue resolved with the manager and she come to the window with an attitude saying she going do a refund. So she told me she just did the refund I told her I want a receipt of the refund " how can you refund my card when you have to swipe it to give me a refund my card in my hand the whole time" so she pushing buttons on screen printing all of these receipts and not one given to me to show proof of a refund. So I told her never mind you already charged my card she forcefully telling me to give her my card. I told her no you charged my card once she burst out next time make two separate orders then slammed the window in my face when I told her that the cashier should have listen instead of doing what she wanted to do. I will not stop taking actions against these two unprofessional ignorant people. Trust I'm going do everything in my will for this crappy unprofessional service. read more

This is my favorite McDonalds in the Smyrna/Mableton Area. There is another McDonald's less than a mile away from my home in Smyrna at the Kroger's shopping center, but their service is often very slow. And when it is, I would drive to this one. I mainly come here for hot cakes and sausage and a milk on the weekends. Sometimes I'll come here for lunch when I'm in the area. This is one of the newer McDonald's around here. I've been coming here for several years and their service is always great and the food comes out fast and hot like a fast food joint should be. I guess I've been lucky because I do see a few bad reviews for this place which is unfortunate. read more

Terrible McDonald's they never get my order right. Better to go in than use the drive thru they are rude and really don't care. I know these are young people working and not making much $ but I don't think they will make it in the future unless they chang their attitudes. read more

Came in and the cashier didn't even smile. I ordered a bacon Mcdouble with no onions but instead I received a double cheeseburger no onions and the onions were scraped off. I'm allergic to onions. I will not be spending my money here again. read more