This location is hard-working during covid. They're one of TWO places still open 24 hours. PLACES! Food, shopping, anything. You can basically only go here unless you want Longview's Jack in the Box location. It's not even every McDonald's that's open. This is the only one. Even if it takes a while late night, you're just thankful there's SOMETHING! There always has to be SOMETHING! (EVEN TACO BELL'S CLOSING AT MIDNIGHT RIGHT NOW! 8 FOR KELSO!) This location also was very generous with a personal situation I had. I was sitting in my car, and they brought my food out to me. I'll always remember that. They've got pretty good service, and are fast enough. BUT I CAN'T STRESS ENOUGH! People need to do mobile orders everywhere. Every drive thru needs to be near Chipotle level. Overall this is an above average McDonald's for the hard work and hours they put in, cheaper prices than AT LEAST Kelso (who's overpriced), and the fact that they still look and feel the way they did 15 years ago. Thanks for reading! read more

Canceled my pickup order after I arrived because it was only a few minutes after breakfast time

I went through on my motorized bicycle and told me that they can't serve me bc I'm not on a motorized vehicle and I replied with it is it's an electric bike, I ordered 2 snack wraps and 1 chicken burger I just got home didn't even look at chicken burger took a bite and they put a regular patty a dried up patty on my chicken burger instead of the chicken read more

McDonald's - A regular patty instead of chicken - Burgers Near Me - Longview, Washington

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Went through the drive thru really late and Nick took our order. He was the absolute best. He was making my friends and I laugh and made sure that we had everything we needed before we drove off. It's hard to be that awesome at 3:30 in the morning, but Nick did it. Nick if you're reading this you're the GOAT. read more

Ordered mobile curbside pickup. Sent hubby to grab it he gets home and my drink has moldy lemons in it. I go back and show "manager". She takes my drink brings me a new 1. I say is that it ? She said I replied it and walked away! I was pissed. Nothing in regards to customer service and making the situation right! Wish I had gotten a picture of the lemons! read more

overcooked food, December 1 and zero holiday decorations. No festive music playing. uncomfortable seating, cold and uninviting. Absolutely horrible place will never return. read more

horrible service I got there at 8:45, there lobby closes at nine, and the door was locked. The workers were standing in the lobby and refused to serve us when we went through the drive through on foot. We were starved and most places were closed. So disappointed i've been going here since I was a youngster and I am disgusted by their lack of respect for customers. I also found a crisp burnt chicken nugget along with a moldy pickle in my hamburger. read more

If I could put negative I would. I went to get my birthday deal (got a McFlurry) and they gave me my McFlurry in a small soda cup and they charged me for it when it should have been free. read more

McDonald's - (McFlurry in small soda cup) - Burgers Near Me - Longview, Washington

4/3/23, 3:37pm I ordered a Large #3(Double Quarter with cheese), a coke, and a 6pc nugget from the drive-thru. I paid, received my receipt, and was asked to park in spot #1. I've been parked here now for 30min, while cars just keep going through the drive thru. I've called your store to ask. I've walked into your store to ask. Your employees are clueless. read more

They won't allow you to enter because of covid which I understand, so your only alternative if you're walking is the drive-thru. After I ordered and got to the window they canceled the order made me walk back to the front door they wouldn't open earlier and reorder all over again because its a "security thing"... Though this is insanely nonsensical the employees are also rude when communicating this bizarre policy as though it should be known But then again "it is McDonald's" read more

Sign says take out available but the girl wouldn't let us in to order. When asked why not, she said she was too hot for this in a condescending tone. I'm not being treated so disrespectfully, taking my business elsewhere. read more

Horrible experience over $1 drink. McDonald's app matches your location with the nearest store and for some reason put my order in at Vancouver over 33 miles away. When I went in to explain what happened this really unpleasant girl mouthed off to the coworker who asked her and was not understanding or caring regarding the situation. I thanked the nice gentleman who helped me and said "she sounded like a peach" clearly sarcastic as to her horrible attitude. I walk outside to figure out reordering my large sprite as I'm battling a cold and am in the middle of my workday trying to get through it. And the unpleasant girl came out with her manager and said I called her names and that if I didn't leave she was calling the police to remove me. If saying someone sounded like a peach due to their nasty attitude, is considered calling someone a name, I guess I've seen it all now read more

the service was OK... waited 20 minutes just to find out our food got taken to someone else. workers didnt do a good job making the food.

It's McDonalds. If you're drunk and looking for a quick bite, here's your jam. There are plenty of other places to go otherwise. It's always slow and the food is sloppy, but I expect nothing less from a "fast" food joint. Just another McDonalds! read more

I just came home from McDonald's and ate almost my entire double quarter pounder when I looked down at it and realized it was extremely rare. I imagine it's just a matter of time before someone gets ecoli from this place . Teach your staff how to cook meats to the proper temperature before you make someone very ill. read more

I ordered through doordash and yall forgot the fries. There was too much ice. I'm not a big fan on how no matter how on has to phrase there order just to all receive half or less of what you bought. It would better if you actually give your said customers the said exact order you might get better reviews read more

The foods mediocre but employee jayden robb is a fantastic worker and should definitely be promoted to janitor

My husband, our two year old son and I were on our way to Cape Disappointment State Park when we decided to stop at McDonalds for dinner. It was about 7:00 p.m. and it wasn't very crowded. Plenty of parking but one of their long semi trucks was blocking an entire row of parking. I don't know what alternatives they would have but thankfully there was still a lot of parking available. There was no line and we were immediately greeted. Hubby and I ordered our meal while our son had a 4 piece chicken McNugget happy meal. The location was clean and the staff were friendly. My husband was getting our son situated at the table and I was filling our drinks when they called our number. I quickly ran over to our table to drop off our drinks when the employee brought our tray to us. I really appreciated her doing that because we had been stuck in traffic for hours and all of us were famished. We were moving as quickly as we could but the fact that she helped us by bringing us our meal and with a smile? It was perfect. Our son loved the apples, milk and fries. He decided to eat his nuggets in our truck over the next 1/2 an hour. As a first time Mom, I really appreciate that there are apples and a beverage option with the happy meal. A lot of folks don't think of McDonald's as being healthy and I'm sure that there are other alternatives but I never hesitate to swoop into McDonalds when I am on a time crunch. They're fast, usually friendly and my son enjoys it. My only constructive feedback is 1) they were running a vacuum while we were eating (I can't say I blame them -- this needs to be done and the restaurant wasn't crowded. There's just something about eating while someone is vacuuming that isn't really appetizing) and 2) the changing table in the women's restroom was in the handicap stall. I'm sure it's an efficient use of space but what if your son is ready to have a blow out and there is a handicapped person who needs the bathroom? How do you triage that type of situation? To accommodate both -- maybe having it in the hallway but then again -- what if you have a stroller -- the handicap stall would allow the room needed. I don't have a perfect answer -- it was just an observation. Thanks McDonalds for helping us end our Friday night on a positive note. I didn't see the name on our receipt as to the employee that helped us but young lady with the spectacles...you're great! read more

I had a big breakfast order on Tuesday. Sylvia (I think that's her name!) as well as everyone else was so outgoing and nice. Especially Sylvia the manager. Thanks you wonderful people!! read more

Worst service and did not get all my food just cause you work in fast food dont mean you get to treat poeple like trash

Today I went to go get a hot fudge sundae and they told me the ice cream machine was down like always so I asked for a milkshake then they said OK. When I got to the window I asked them "isnt there ice cream in a milkshake they said no we use a packet " I think that is so wrong we pay 5$ for a pactet and some wip cream no that's not right we should pay 5$ for real ice cream . I also bought a smoothie and they fill it up 75% of the way. What a rip off. So I will never be going back to that McDonald's again. read more

Probably the worst of the three in town. Always slow even when not busy and the last time I purchased a Quarter Pounder there it was raw. Unless you *need* this location go to the others. read more

I like McDonald's, but what really irritates me is when I open my bag and my order is wrong. It happens quite often actually. You go to order a Mc double with just meat and bun, that would mean that when I get it it should be two buns and two patties nothing else right? Sometimes it took them four times for them to get that correct, literally. That's why I am giving one star. read more

Extremely upset with my recent experience. The only reason I'm giving this two stars instead of one is because the cashier was very nice and the food was hot. I ordered a happy meal for my daughter and on the menu for happy meal drinks, they have apple juice, soda, milk or a Dasani water bottle. I asked for the water bottle. When I got my order and asked where my water bottle was, they told me that they don't come with the happy meals. I know they do, not just because they have it on their menu, but because this is usually what I order for my daughter, although this is not usually the McDonald's I go to. I insisted that's the water bottles do come with the happy meals and I told her it says so on their outdoor menu (I was in the drive-thru). Despite another employee telling her to give me the water bottle, she stood her ground and kept telling me that I would have to pay for it if I wanted it, because they don't give them out with the happy meals. I'm so angry. Sure, it's just a water bottle, but it was something that I paid for and the young, short-haired blond girl was rude. I will not be returning to this McDonald's. There's another one off the corner of Ocean Beach Highway and 38th Ave and the people there are always nice and give you what you paid for. read more

I went into this McDonald's today and was very unimpressed by what seemed to be the manager barking orders around, however...I was greeted as soon as I walked in and the line wasn't long when I came in. I had ordered a plain hamburger with no salt, the hamburger I got had salt on it, so I brought it back up front where an employee named Heather was working and she personally went and talked to the cooks and asked them to make me a new one, which was ready extremely fast and she gave me two chocolate chip cookies because my order was messed up. I did not expect anything from her, but she turned an already bad day into a positive one. And when she told me I should do a review on the store, I knew what I had to say! This is the most friendly McDonald's I have ever been in and will come only to this one from now on!!! read more

This location gets it right every time. The Kelso Dr location could learn a thing or ten from them.