Went to the south McDonalds in Logan and their customer service was horrible. Went through the drive thru and the girl working was rude, and didn't even look at me or didn't say a word to me. Just handed me my food and drink and turned her back to me. Her order taking was just as bad with no personality and kept saying, "anything else" like I was an inconvenience to her, even though she's doing her job. If employees can't be nice and have some kind of good customer service don't work with customers or quit your job. read more

They just always mess up the orders like what the heck we don't spend our money to get food we didn't even ask for

Very unprofessional order taker in the drive through and the medium rare burger had us "not loving it". I was hoping I could tear off the edges and get more cooked parts, but no luck. read more

McDonald's - Undercooked Quarter Pounder with Cheese - Burgers Near Me - Logan, Utah

Food is fine. It's McDonald's. But the service is so poor. Employees actually, actively ignore customers. My order has never been accurate, not one time. I live nearby and have given them many chances. Sadly, the law of averages has not worked in their favor. read more

Today I went into work at 8 am and went through the drive through window for an iced coffee. I have gone here many times and have no problem. Today however when I received my drink I noticed there wasn't much ice in it. I ignored this and just drank it anyways. I noticed an odd taste a few sips in and checked the bottom thinking coffee grains leaked through the filter. It turns out there were ants!!! My coffee was infested with ants and I had been drinking them. I immediately called the McDonald's and the woman told me there was no possible way there could have been ants in my drink I didn't even receive an apology. Working as a manager in fast food myself I would never have treated a customer that way. I would not recommend going here. It doesn't seem that they are taking proper precautions with food safety. read more

McDonald's - Ants in Coffee - Burgers Near Me - Logan, Utah

Slowwwwwww everyone is on their phones texting! I come here almost every morning durring the week and they are extremely fast and great but not weekends read more

I went in there today to get a ice cream cone that's it. I went up to the girl working (who had a terrible attitude btw) and simply said "can i get an ice cream cone" I am not even joking when i tell you what happens next. This girl walks up to the ice cream machine presses the "self clean" button and then proceeds to walk back over to the register and then says "No" "You can't have ice cream the machine is cleaning." I can't make this up I am so annoyed with her actions and most of all her disgusting attitude. #youworkatmcdonaldschill read more

Terrible location,. manager YELLED at me for what was a minor difference of opinion. He's far keyed up to be working with customers. No wonder why the wait is always 15 minutes. He's the skinny red haired guy who shouts I DONT CARE at his customers. I bet he costs the store several customers a day. The other store in Logan is a joy to frequent read more

Took forever in the drive through. Got our food with just a few lettuce on our MCchicken. Unreal.

As of today, I'm done with McDonalds. My boyfriend put in our order through Drive-Thru. Then they told us to pull up to the first window to pay. (They even told us to double-check if our order was correct on the screen!!) When we confirmed and was ready to pay, the cashier asked us what did we order. My boyfriend who is calm, told her our order and at the same time, she was REENTERING OUR ORDER. This took long and she gave our receipt. As we pulled up to the second window the rest of the workers were nice. We told them about the situation, and saw that they charged us for 3 separate drinks. We told them that there was an error. So we had to wait for the work crew to get the manager and correct everything. We were patient enough to allow them to take their time. After 3 or 4 minutes, we got our order and they apologized. We weren't upset at all. Minutes later, we drove home, which is only 15 minutes away. As we got home and began to eat, I noticed that the McNuggets were cold and bland. So I thought the Sweet 'n Sour sauce we change the taste. but come to find out the nuggets were completely stale! The entire 20 piece was stale and I was disappointed. My boyfriend even tried a piece and confirmed with me that they weren't good too. I'm devastated and never going to this particular McDonalds again. read more

Worst service again here. Girl that looked unshowered pissed off got mad asking what we ordered. We told her and got 'i don't like you attitude '. We were at the odered window had notpaid at this point. Manager didn't like our feedback and nothing but lame excuses. Needless to say tjis is not a corp owned store so they can and allowed to act like this to customers. $15 @hr to be rude I get it, all about them. Do go here. read more

This is by far the worst McDonalds out there. The staff goofs around with each other instead of paying attention to their customers orders. Its always bad but today was the icing on the cake. I sat at the window waiting for my food long enough to learn all about the girls life as she told her coworker way more than I needed to hear. Then she threw the bag out the window. I had to ask for my drink. And although my order has a double checked for accuracy sticker, it was completely wrong. I ordered a cheeseburger mustard only and got a bun with no meat and lettuce and mayo??? What?? They need to hire a few people over age 16 so that someone can take charge. There were literally 6 people working drive thru and they still can't figure it out. read more

McDonald's - My no meat burger that was supposed to be a burger only mustard. - Burgers Near Me - Logan, Utah

This is the slowest McDonalds on earth. You could walk into a nice sit down restaurant and get your food faster than you would get it here. I don't know what the problem is or why it's the same every time I go, but it's very annoying. So much for fast food. read more

Worst food ever! Long wait to order. Ordered chicken sandwich and told to pull to first window to pay. Another wait. Arrived. Told sold our of chicken. Reluctantly Substituted Big Mac. Worst sandwich. Dry. Fries were ice cold. Called to complain and they said your complaints are not in our control! Never get "food" from here as it's inedible. read more

At least my nuggets were cooked this time, they would have been better if BBQ sauce had actually made it into the bag... the lobby is closed on Sunday's to help with staffing issues???? Mobile order app sucks and what am I supposed to do when I have a trailer and cannot make it through the drive thru? read more

I was intrigued by this new French-Irish restaurant. Nearly everything on the menu has an Irish ring to it - McNuggets, McDouble, Big Mac, McWrap, McMuffin, yet the most outstanding thing on their menu, oddly enough, is French. These french fries, as they call them, are thinly cut potatoes (aren't potatoes big in Ireland?) that are then deep fried and salted. TRULY INNOVATIVE! C'mon people, this is freakin' McDonalds! Why are you reading these reviews? You've been eating here since you were 3. You already know what you're getting. Killer fries, tasty breakfast sandwiches, and average burgers. The common denominator for McD's is that nary a single employee can successfully center a burger or egg in the middle of the bun or muffin. And if it's a double and TWO burgers must be both centered on the bun AND stacked? You're more likely to get the Boardwalk piece in the Monopoly game than you are getting a sandwich assembled properly. Does McD's screen their employees and only hire those that never played with building blocks as a child? read more

My go to when I need something quick. The food is always fresh and fries are hot. Ice coffee is really good and the employees are always friendly. read more

This place is the worst McDonald's I've ever been too, and I've lived in major city areas. But then again it's McDonald's your expectations shouldn't be high anyways. Staff of kids who don't give a damn about sanitation, or manners. Waited in line once in the drive thru and got ignored for 5 cars(not exaggeration) on a machine I knew worked cause the car ahead of me ordered. Beyond unfriendly service. I'd rather drive to other ends of the valley to eat where I get great service and a clean area to sit. Oh and who don't close the play land an hour before its suppose to. read more

scam pricing. mcdonalds ap lists apple pies 2 for 1.35. go into this mcdonalds and they will charge you 1.80 !!! i can understand a price variance of a 15 cents... but 45 cents higher????? how many other items are bogus priced this way $!! $! $! $ they are getting a bit too scamming for me. go to carls jr or taco time ! read more

17 minutes to get two Spicy McChicken's. There was no line in the drive through or the lobby. I was the only one that had ordered for about 10 minutes and it still took them more than 15 minutes. There were napkins on the floor, straw wrappers, and spots from drink spills. Overall, the service was horrible, the place was dirty, and they took way to long for a simple order. read more

Came thru on sunday afternoon. Worst drive thru service ever. Only one lane open and it was extremely slow. I've never waited so long. Ordered diet Dr Pepper and they didn't tell me they were out until I was at the pick up window read more

It's 12:00 noon on a Saturday. I just waited 15 minutes for cold fries and cold nuggets. I don't understand how the line to order is 15 deep, the store is at capacity and I still get cold food. I'm lovin it? Nope. read more

Sincerely hate this McDonald's. The staff sucks, the foods cold usually, how do they get away with not giving a damn. I hate hate hate this location. read more

If I could give no stars I would. I didn't get part of my order the cashiers are extremely rude and if they spent more time working and less time flirting at the window they might be able to get orders right I will not be going back anytime soon read more

This is easily the slowest McDonald's I've ever been to. Expect 10+ minutes at the drive thru. I've made the mistake of going here too many times. Probably faster to drive a few miles to the other one in Logan. read more

Every flipping time I go through the drive through they forget something and I have to go back in to get it. Might as well shut that down and make everyone come inside. CRAP!!!! read more

As far as McDs go this place is good. Beware the French fries need to be fresh and McNuggets are generally high quality. Breakfast is the best here and my go to. Rarely have I had complaints about this restaurant and it's still in my rotation as a last minute option if I run out of time. read more

Do not go here after 11 pm. Employees are NOT working, literally on their phones or just lounging while there's 6 cars in line. Took 25 minutes to get my food. read more

the service was ok the worker was quiet when she talked it was like she was trying to tell a secret about someone in the room so i couldn't hear what she said. I ordered 3 spicy MC chicken it wasn't expensive 3.23 i normally love the spicy MC chicken so that's why i got 3 but little did i know they weren't going to be good today. my friend and i sat down we got the same thing he got the same problems with his food. i waited it didn't take long and when we got are food it wasn't the best it was a little over cooked and there was almost no lettuce or mayo . Are table was clean and that's always nice the food was underwhelming but you get what you pay for so overall it was just ok, service not great.if i had a choose i would go to a different spot the service needs work and the people making the food need to make sure to have the stuff in good supply so they don't make the food with little amounts of whatever is supposed to go on it. Over all i was hoping it would be better it's the closest McDonald's to my house. So i am not happy with the food and service. read more

Let's get one thing straight, if you're going to McDonalds at 10:30 PM on a Wednesday night, you've got problems. However, the food and service there was decent. The drive thru took about 10 minutes for 3 cars to get through, so average drive thru speed. The chicken nuggets were like usual, you can taste the pink slime the minute it touches your lips. Overall, just what I'd expect from fast food on a late Wednesday. read more

Horrible service and the manager was snappy. Most of the workers were sitting and chatting instead of helping customers.

I just opened my bag, the Mac Junior is cold, the cheese is not melted, patty tastes like it's been around for a while, and the french fries are cold as well. I will be driving 3miles out of my way to go to 800 N. because the food is much better prepared there. read more

they put my fries in the bag then took them out and gave me my food then asked if everything was there then remade fries that were soggy and gross read more

This place is ridiculous! Went through the drive thru, ordered "1 McChicken." THATS IT! JUST ONE SIMPLE THING! I notice on the screen it says "hot & spicy mcChicken" so I try to catch the lady before she turns off the microphone, but she rushed me to the window and didn't listen to me. So I go to the window and tell the lady that the order said hot and spicy, but I ordered a regular. She just looked at me confused. Then told me to see the next window. Get to the next window and the lady here holds out a bag and says: "hot & spicy!" I say: "no, I ordered a regular mcchicken." She walks away and comes back: "this is the regular mcchicken." Hands it to me and closes the window fast. So I get the food out. ITS A HOT AND SPICY!! HOW DO YOU GET ONE THING WRONG LIKE THAT!? There wasn't even a lot of customers! I had to go because I needed to be somewhere, so I didn't go back. I doubt they would even comprehend what happened anyways. read more

Late night great. And I always get a large drink for only $.99. The burgers are fast and cheap. Fries are great. But the nuggets taste like they were breaded in wood shavings. Go somewhere else for nuggets but here for a drink. read more