Haven't been to this location in years, but on my way into town recently I swung through the drive thru around lunchtime on a weekday. The line moved quickly, staff was friendly, food was fresh and hot, and they even put napkins AND ketchup in my bag without being asked to!? Best fries I've had in as long as I can remember too. Keep killing it, guys! read more

Ordered a quarter pounder and requested it be fresh from the grill. The kitchen waited a few minutes and prepared a cold burger as always. The me was old and not from the grill as requested. It only takes a few minutes to drop fresh meat. Just lazy/poor service. My food is always cold and the burger bun was hard. This place is disgusting but they will not get anymore of my money. Just horrible and the food is trash. Stay away from this McDonalds.. read more

First of all, when I opened my burger there was 2 dead roaches. Also, my fries were flatter than a wall, they also tasted soggy. I saw rats running in the corners and the walls the staff was very bad and let me get stared on how they bumped in to me and the soda SPILLED on my NEW Nike shoes! I got them like 1 hour ago! There was mold in my ketchup it was disgusting, my kid started to cry on how nasty it was. And the bathrooms looked and smelled really really bad it looked like it has not gotten cleaned in 3 years!The drive thru was really bad it went all the way out to the road! And Last of all, they changed me an extra $10 bc my fries were not filled up all the way and they got mad! I recommend not going to this McDonald's read more

Don't order online. I ordered and paid when I got there I had to order and pay again. They promised a refund, hopefully it goes through. The order was also wrong when I received it after 30 min of waiting. read more

I get it, its McDonald's, but come on, Managers who cant even fill a fry container? Managers who cant handle their shift? Managers who have a DISGUST dining room? I work in the food industry. IT IS NOT HARD. It is time consuming, but simple tasks. Me and 2 others, were passing through, stopped for 3 large fries, and 2 large sweet teas, simple right? I placed the order about 5 minutes away from the store. Stood inside at the pickup counter for 15 minutes, FOR FRIES AND TEA. We were traveling, we wanted to sit down at a table for a few minutes why we snacked, can not, bbq sauce on tables, trash, dirty cups. Trash ALL OVER the floor, beverage station looked absolutely disgusting. You need your throw your trash away? Use the dumpster or the bush in the parking lot, because there is no space in the trash cans! No toilet paper in EITHER bathroom? Employees talking shit on drive thru guests, in this situation, the guest was correct, so dont start ranting to your managers about a guest correcting you. If you cant do what your job entails, dont do it. Overall what and the fuck is wrong with this team. I would have been okay waiting 20 minutes for 3 large fries, i am very patient when it comes to the food industry. But when i cant sit at a table, i cant throw my trash away, i cant get a drink at the drink station, i cant wipe my ass after using the bathroom, makes me wonder what the back of house looks like. Very disappointing even for a McDonald's which already has such low standards. Do better for your community, or dont do it at all. read more

Honestly, this McDonald's is super slow and always out of stuff; but that's not why I gave them such a low rating. The customers are so rude to the staff...yelling, insults- literally every time I'm there. Now, they can't help that, but then-without fail- once a customer acts up, the manager on duty started yelling at and berating the kids in the drive thru and kitchen. It's disgusting, unprofessional, and completely unacceptable. It's embarrassing for the kids as well as me as a customer. Until they start treating their employees better, I don't think I'll be returning. read more

What a bummer. The food and the service, that is. The people are great. Everyone is friendly. it's a very very young and generally upbeat staff but everything tales sooooo long here. It doesn't matter if it's drive-thru (which is dreadful except for masochists) or walk-up. The place itself is bright and clean. The setting is well-maintained. This is not a run-down operation. It's literally the product and service. And that's why you're there...! There are always issues with the Deals on the apps here. I think they've worked twice in twenty tries over the last year. Also, every single time I have ordered a Large French Fries, it is NEVER full. Not even close. I was finally convinced to take a picture of my Large Fries as I was leaving this location recently. See below. C'mon folks. You're asking for 2 and a half bucks for a Large Fries and I get a %$%ing nearly empty container. It's great that Littlestown has a Mickey Dees. it's just such a damn shame that it sucks. Not sure if it's management...? It must be, yes? Good luck to everyone who braves this place. I hope your experience is better than all of mine. read more

McDonald's - Hello? Fries? Hello? - Fast Food Near Me - Littlestown, Pennsylvania

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Spent 15 minutes waiting for my holiday pie went inside to see what the issue was. Was told by a smart Alec little Mason that the lobby was closed and I was breaking the law. (McDonald's close the lobby to eating) Told Mason there is no such law he insisted the kid couldn't of been more than 16 I demand an apology after 15 minutes of waiting I told them they should've come outside and told me what the problem was given three pies that weren't even cooked completely! read more

McDonald's - Not cooked McDonald's Holiday Pie - Fast Food Near Me - Littlestown, Pennsylvania

The order was wrong and they made it right but with a dry biscuit and burnt egg. The people were friendly and the coffee hot.

Last straw for this restaurant... I was waiting in drive thru lane 2 while a customer in lane 1 gave their order. I waited patiently for 5 minutes and even coughed loudly so they would know someone was there. No one acknowledged me or asked for my order. I gave up when another car pulled up in lane 1 and was promptly asked for their order. I left. Grrrrrrr They have lost my business. One too many times that they have missed or messed an order. Customer service is non existent here. I have plenty of other choices a little further in my route. Normally I like to frequent local places even if a chain. Not here! So update I went back today against my better judgement Figured new remodel, new improved service didn't happen read more

If your looking to actually get your food at the drive up window, don't go here. They are terrible even on the simplest orders and all you get is attitude from the managers like nothing is there fault especially the morning shift managers. Personally I think one star is way to much read more

Closed but sign says open urgently had to use bathroom. Refused to unlock any doors. They said they were closed tho people were clearly seated and eating what looked like foods prepared at this very McDonald's. I would never go here again read more

I can't put 0 stars.I tried!! They deserve negative Stars !!! They take two people's orders and then the rest of us sit for 10 minutes or more before they take two more orders and then we sit for 10 minutes or more and then they take two more !! Two of the kids you could smell them smoking pot coming from the car and these are the kids that work in there they apparently have no supervision whatsoever !!! A very sad McDonald's !!! read more

Horrible service. Screwed up our order and charged us for someone else's order. People were running around like crazy. Nobody wanted to listen. Every single time at this one read more

Every time I decide to give this place another go I always regret it! By far the slowest drive thru ever! Every time, even when it's not busy. I was the first person in the drive thru line, the employee told me they were waiting on an item and asked me to pull forward...waiting waiting waiting. Meanwhile a employee comes out with food for everyone else behind me that we're waiting on food and gives them the wrong orders. Then storms back inside cursing under her breath like it's the customers fault. I just left without my food. Now you know it's bad when a customer is willing to drive away without their food and paid already. Need some serious help at this location. read more

The sign said open 24/7 so we stopped at 12:48 a m. on our way through town....no they don't serve the whole menu so don't ask for a filet of fish. Don't ask for grilled or crispy chicken. Don't ask for an iced mocha...the machine is being cleaned. But when we got to the window no one was cleaning any lof the beverage machines which are beside the window. The staff was rude and assumed we would know both of those items. Luckily we were just passing through and not frequent guests here. read more

Worst McDonald's I've ever been to. I ordered my food and they told me to pull up and wait for my order to be completed. So I did. I watched them give the 2 cars waiting ahead of me their food (which is normal). I then watched probably 15-20 cars go through the drive thru. Still no food. Then another car had to pull up to the waiting spots. Then they brought out their food and I was still waiting. The woman taking the food out to customers said "I will have your food out in just a second". I then waited another probably 10 minutes. At this time I had been waiting for 20-30 minutes for my order. I then pulled around....parked my vehicle.....went in and said I want my money back. I told them I had been waiting out there for 20-30 minutes. They looked at me like they had no clue I was waiting or had ordered any food. They then gave me my refund and I walked out. Worst experience EVER! read more

Orders are wrong most of the time. Other than that its McDonald's I eat fish during lent...

I made a Yelp just to rate this McDonald's a 1 star. If I could rate a 0 I would. That is how bad the staff is here.

Why. Why. They can not even do mc d right. Wow. They make you repeat yourself two or three times and still get your order wrong. And don't bother complaining to management or "owners" you get no results. By far worst in area read more

if I could give it zero I would. three times I have come and been totally disappointed with service and food. was literally told once when I asked for a different sauce then ordered (which they could have just said no, but when I asked at the first window if I could add said extra sauce to order that it would be fine if I asked for it at the second window) that, I already had enough of the other sauce, "honey". very rude, and forgot half my items. I'm never greeted, never said goodbye to, and they're always closed a whole hour early. worst McDonald's in the area, for sure read more

Reaching a new low at my local McDonald's. Usually I have a problem when ordering anything over 1 meal while using the drive thru. It runs the gamut of being the wrong item to missing items or the dreaded being parked for an extended period of time to receive the order this is usually anytime you order more than a sandwich of an order. Today was a first I ordered 4 coffees 2 frappe and 2 hot coffees one with caramel and the other French vanilla. I got parked and had to wait For 4 coffees. The worst was driving home I realized that they all had caramel in them. One was for my wife who hates caramel. Needless to say I am longing for the day that a chain competitor arrives in this town and hopefully gives McDonald's a reason to make an effort. If this place wasn't the only fast food option in town I would go elsewhere. read more

I went to mcdonalds in littltestown this morning around 6:30 a.m. it was unusual for them not to tell me how much my order was. I ordered 2 sausage egg mcmuffins and a coffee.Preceded to the window and picked up my order as usual but did not get a receipt. Got to work and finally sat down after doing my regular opening up. To my surprise there was only 1 sandwich inside. I called and the girl said come back to get one and hung up. I cannot leave my work after punching in. I am only by there in the early mornings and around 5 or 6 at night. very fustrated with this location for several other reasons. Nancy read more

They got wanna be tough boy that work there. Easy to be a tough boy when the doors are locked to the public. He's not even the manger inserting himself when I was asking the manager for a refund. fast food means fast not over ten minutes when there was not even a line of cars. But no catch an attitude with your customer cause they asked for a refund. Corporate should really think about pulling it's franchise permit from this location. Twice there twice horrible service. mangers must really really be some POS. employees act like that. read more

Terrible service stood there for about 5 minutes waiting for my order and they forgot to give us part of our order. Lady was so rude she told us to stop laughing, what a female dog. read more

Limited menu.... whatever that means. Whoever took the order, I think she's on drugs, or something. Took her 5 minutes to get us a soda. That's all we ordered. Still waiting..... read more

Can't remember the last time I got a meal from here that was actually prepared correctly, or the way I asked, or had all the items given to me that I actually ordered and paid for. Yes, it's only McDonald's, and I'm not expecting fine cuisine, but if you ask me to pull to the side while my fries are prepared and then bring me out my order with everything BUT the specifically mentioned fries, something is going deeply wrong. read more

For fast food, this was bad. Mcdonalds might want to intervene with this franchisee. 1/4 pounder sent back twice for being raw. I can stand pink just not for fast food. Manager scolded cooks as apparently this was 4th time today. Trash spilling onto floor, with compacter device next to trash can. This was a pole or tamper to smash the pile down. It was filthy. High school hangout, servers more interested in chatting with friends at tables then doing jobs. Soda station disgusting. Floors need sweeping and mopping. Not one table was wiped or clean. Normally im a drive thru person, now seeing inside after this im not going to mcds. Chipotle here I come. JC, Littlestown read more

It's hard to make a McDonalds this bad, but they put the work into it! The food is poorly prepared, the dining area is consistently filthy. I've watched managers throw tantrums, furious customers coming back because their orders are screwed up, etc. They used to be the only game in town when I'd be heading out this way. Thankfully, they no longer are. read more

Waited 30 minutes for food. The food was good once we actually got it though. They forgot my chocolate milk

This Mcdonald's needs a complete overhaul ordered 4 burgers tonight all were cold Hello Eboli Management is seriously wrong with how employees are brought through system and don't seem to care about the residents of Littlestown and being only game in town Wendy's or Burger King should consider opening franchise Outside Littlestown Borough read more

This place is pathetic.. Never gets orders right , make sure you check your bag.before you leave or someone will be hungry...

Orders are almost always missing items and the service is extremely slow. At peak times you can expect a 15 to 20 minute drive thru wait.

I've lived here 11 years now and I can honestly say this McDonalds could use some work. If you're lucky enough going thru drive thru and getting acknowledged, I sat for 6 minutes today just waiting for the almighty voice to ask me what I wanted. And no there was no line whatsoever so...Friday I went there, told them the first part of my order and she says thank you drive around. I said but I'm not done ordering. She said oh sorry, you'll have to pull around to order more. Whatever happened to will that be all? Also not the first time it happened. Many days I get a drink only to discover no straw but who turns around for that so I attempt to drink it only to spill it on myself. Depending on the time of day your food can either look fresh or look like someone stomped it with a steel toed boot. Fries are usually not salted or they are cold. I only go to make my son happy after school. I pray to the fast food gods that we get a Chik-fil-a. read more

Two stops. One day. Both times- had to wait additional for food to be prepared... had to repeat order 3 times to be heard or understood over the intercom... read more

I just ordered a 6 piece nugget got home and was only given 4. I'm not going back there for 2 nuggets. This is just one of very MANY complaints about this store. The managing of this store is shitty. The service is shitty. The food....shitty. If you customize your order you might as well hit BK cause at least there you can have it your way. They aren't consistent and they make you pull up or in a spot to wait for your food. If I wanted to do that I'd go to the Sonic drive in. You might as well throw the whole damn store away. They need all new crew and new managing and training. It's just a mess. They are lucky they are the only fast food place around here. read more

This restaurant may be clean but the service is horrific. Rarely do they get my order right or have it done in a timely manner. I would recommend royal farms next door. read more

This McDonald's kinda sucks. The over night people are mostly rude and 9 times out of 10 they say the ice cream machine is down, which I know is a lie. I don't know why McDonald's always lacks customer service, but this one does especially. The food is okay though. read more

I if I could they would get a negative. I go there frequently because it is by my house, I check the order every time because it is always wrong. So yesterday I go there the bill says 1247 they told me to pull to side no fries at 107 still waiting although people are coming out with the family packs an happy meals which all have fries! Go inside ask for manager tell her I have been waiting almost half hour , there was no apology. She gets my fries I said what about my sandwich that has been sitting there an is now cold oh ye it is cold , so another sandwich has to be made. There was no I will give you a coupon for free drink meal or anything. While standing there four more people came up an had wrong orders. Get it together or fire them all ! And they think they deserve 15.00 dollars an hour . read more

This is the worst McDonalds I've ever been to. The food is very poorly made, sloppy, and always put together quick and non efficiently. The service is awful, workers roll their eyes when things don't go their way, and didn't get credited my coupon. Fries were cold and hard and my frappe was the consistency of my water....talk about disgusting. Shut this place down and put in a Chick Fil A!! read more