Everything about this location is off. Service, timing, and the product. Overly salted fries, buns stale, cold patties. The manager and shift supervisors should get a lesson on leadership and trained in every aspect of owning a business. Sad to say but being this is one of the few fast food spots in the area you would think it can surpass levels of excellence. read more

Very disappointing service. Majority of soft drinks were out. Ordered 2 meals and they did not include one of my hashbrowns and forgot cheese on another meal. Also, I ordered a coffee with 3 creamers and the coffee I received was straight black. I don't understand how hard it is to read and comprehend a list of items right on a screen. read more

People in this place are RUDE!! Pulled up to the drive thru and lady kept cutting me off while I was trying to order. I drove around to place it in person and all you can hear is people screaming at each other. Super unprofessional. My order was also wrong. while in the parking lot I noticed a few people park .. go in and come out empty handed. It is NOT worth getting off the freeway for this! This place need some courtesy lessons from the chick-fil-a across the street. read more

worst mcdonald's ever last two times ive been theyve been super rude to me and told me they couldnt hear me through the speaker and so i told her again and they proceed to mess my order up went the next night cause i was craving chicken sandwich they burnt my chicken and i swear they poured half the salt shaker on my fries i went today to use my coupon and i sat at the speaker for ten mins nobody told me to wait or anything so i pull to the window i got the window and the woman looks at me and ignores me and starts taking the order by me she then opened the window and she goes what did you have i said ive been sitting back there for ten mins and nobody would take my order i have a code i gave her the code and my phone said we got your code this woman goes to tell me it didnt work and tells me its 4.19 i said what no its not then she goes give me the code i said no its fine and drove off she took my code and never gave me my food never will i ever be back and on top of everything there wasnt even nobody in line before me so that just goes the show you that they just do whatever they want all i wanted was my fries that i never got but she took my code if that was the manager i hope cooperate gets in soon cause i cannot your better off going to the chic fila or wendy's... and wendys even has the biggie bag deals!!!! read more

Customer service SUCKS. I pulled up to the drive thru and waited. I said hello? Then some woman said yeah.. start talking. No hello.. No May I help you... then anything I ordered she said they are out. Laughable location. read more

Open 24hrs?? Nope not this one. There are people inside, but they would rather let the shake machine just run all over the floor, all the while turning the parking lot lights off after you pull into the drive thru, than do their actual job. Whaaat work?! OMG not that! Then again, you can just stand around bs'ing while everyone can see you through the window. To say that this is a one star is giving this place waaaay to much credit. I would say avoid it, but they'll probably just turn the lights off and not serve you anyway.... read more

JUST WONT B BACK.. No kind of good customer service but thats okay i dont stay in this area read more

Everytime i ordered they always give me the wrong food. I tried to call the store but the number wasn't working. I ordered from doordash the driver was nice but the store is annoyed me a lot . !!! I bought different drink with different prices but they gave me the wrong drink !!! read more

McDonald's - The bag written in correct orders. But inside tottaly wrong !!! - Burgers Near Me - La Place, Louisiana

Just when I decided to give McDonald's another chance because I had a craving for a quarter pounder I get the ultimate reason why I stopped eating their food (see pic). Crazy thing is, they had me pull to the side to wait for my order because they were behind. Well, I pulled to the side to wait for like 20 minutes and had to remind them that I was waiting. NEVER AGAIN - so happy I checked my bag before driving off. read more

McDonald's - Quarter Pounder - Burgers Near Me - La Place, Louisiana

Employee woman said n word while yelling at co worker. Only had chicken and fries. What's going to happen when people ask for burger tmw?? Dunno!! Cold n lazy smh read more

If I could give them ZERO or NEGATIVE STARS, I would. This is possibly the worst McDonald's I've ever gone to. The boy working the drive thru window was extremely rude and sassy. He also lacked proper training for how to correct an incorrect pricing for a meal item. Instead of getting the manager to correct the pricing, he chose to defend the price and expected me to pay the 50% up charge. After going back and forth with him that he was overcharging me, I told him to keep it and drove off. The service and professionalism is MUCH BETTER AT CHIC-FIL-A less than a block away. Save yourself the unnecessary drama and patronize elsewhere. read more

Just don't bother. Rude staff, no orange juice or coffee, muffins weren't wrapped properly and were tossed in the bag so that they required reassembly before we could eat them. read more

This place is disgusting! I went there around 9pm last night. the little girl at the speaker in the drive thru that took my order was rude AF! It wasnt my fault that I dont speak ebonics and couldnt understand the rudeness in her voice. I gave her my money, and she gave me my change, not one word. the girl that handed me my food looked at me crazy when I asked for ranch and BBQ sauce for my 20 pieces of nuggets, SHE CAME BACK WITH 1 RANCH AND 1 BBQ. FOR 20 PIECES OF NUGGETS SHE GAVE ME 2 SAUCES. I always always have problems when I come here, food is always wrong. they are updating the inside with the new inproved ordering system and i dont know why, its just going to get tore up really quick!! nobody around here takes care of anything! I am not going back here!!! read more

The sign says the dining room opens at 5, it wasn't open at 7. Got in line with retro cars ahead of us and sat there for about 25 minutes waiting to get up to order. read more

Anytime you try to get food from them they're closed or don't have what you want. They advertise an $1.89 10 piece chicken nugget They are $1.89 cold with salt but if you want them hit without salt you pay full price. How does that work? False advertising. They are almost ALWAYS RUDE AND FOOD IS ALMOST ALWAYS WRONG.. Choose 51 over Airline anyday but unfortunately they all mess up the easiest job ever. read more

First this Mc Donald's is NOT open 24/7 Fire everyone because they are not doing there job! It's 2am on a Friday and the system is shut down!???? Please hire people who do their job! read more

Sad sad sad. This place is really bad. Placed a mobile order for curbside pick up never came out. read more

McDonald's - a cheeseburger and fries - Burgers Near Me - La Place, Louisiana

Of course McDonald's isn't everyone's go to but, when you have a sudden craving, then you have to get your fix! Each and almost everytime I visit this particular store, My food is always cold and missing items in my bag. My most recent trip was for a quick breakfast for my kids. The wait wasn't long at all which is where my stars end. I ordered an oatmeal with "fruits and nuts" but, there weren't any in the bag. My daughter's mcmuffin was soggy which was a definite turn off. Not to mention I ordered a diet coke and was given a sprite! A sprite?!?!?!? My thoughts exactly. This wasn't the first time, I've had a disappointing order and pretty sure with the consistency of my horrible orders that, it won't be the last. I will continue to eat McDonald's for those in a hurry moments every blue moon but, this one is definitely off my stop list. Besides, theres another one 2 minutes or less away! read more

Do not waste your time sitting in the line that is ALWAYS wrapped around the building. I know it's McDonalds but it's fast food for a reason. No reason for you to sit and wait at the speaker for 15 minutes to even order after you've already waited 15 minutes to get to the speaker. Service is also god awful. Never a smile or you're welcome. Basically throw the card back at you and your food. Not to mention every time I decided to give them a chance they mess up a simple nugget order in one way or another. read more

This is by far the worst fast food chain in LaPlace. The customer service is poor from the Management to the employee. I wondered if the owners of this franchise had a clue as to how this store was operating. Employees (to include mgrs.) provoke arguments with customers. My hash brown was missing from my order. The young lady at the window informed her manager it was missing. The manager yelled and said it wasn't missing, we should check the receipt. She implied if it wasn't there it was because we didn't pay for it. Well low and behold we did pay for it. Finally, we got the hash brown. No apology given she continued on to the next task. We all know fast food is some of the most unhealthiest food- and so is the environment. read more

This place was HORRIBLE! Customer service was well below a 1star by the manager and her employees. Manager was yelling at employees, customers waiting 30 minutes or longer. While customers waiting employees are on their phones, The manager being so frustrated shut down the whole restaurant. Inside and out. Worst place ever not just McDonald's but anywhere! Also, there were plenty of employees so this was not for lack of employees. read more

At 615 this morning.Phyllis in the drive thru was very rude and disrespectful. I was waiting on the rest of my order because she had only gave me half of it. As I'm waiting she looks at me with an attitude and then goes to say what did you have a second order I said no I had one order I'm waiting on my burritos. Mind you she has a burgundy hoody on at the drive thru which to me is very unprofessional. She gives me the bag tossing it at me with an attitude. Then she goes to say what for when I ask what's her name. I said because you have an attitude for no reason your customer service is horrible. She states "man get out of here" I pull off saying don't worry about it I'm gonna report you. She screams out of the window stating she spit in my food that's why you pulled off you know better. I pulled around and reported it to the manager he simply apologized and was unaware of what happened. read more

Worst MCDONALD ever. The attitude of the cashier is the worst. They didn't even have ketchup! They are so rude

I walked in and was quickly walking out. Your business is the company you keep. And those who were standing around intimidating myself and a few others were not customers by any means. They were guest of staff and some hanging out and none were ordering yet they insisted on standing about blocking and attempt at making lines in order to place orders. So I left within the minute. This is a gang hang out nothing more. Steer clear. read more

Worst McDonald's ever when it comes to speed of service and wait times. I will be eating breakfast at Popeyes or Burger King from now on!

This place is a mess. Dining room is filthy / drink machines opened up/ mop Closet door left wide open. Staff is incompetent and are just yelling at each other in the kitchen. 25 minutes for a burger? Place is a joke. read more

24 hours should NOT refer to how long a drive-up order takes. Apparently half the night staff leaves at 11 PM, even on weekends, when they should expect late customers. Arrived 11:25 PM, two cars ahead of me. Placed order 11:30. Did not reach pay window until 11:45. Did not receive order until 11:55 PM. If I had known, I would have driven off like the 4 potential customers behind me, who gave up, 2 after placing orders. read more

This restaurant is generally clean with fast service! The food is always hot. The location is convenient, right next to a Walmart! read more

McDonald's - the inside of a restaurant - Burgers Near Me - La Place, Louisiana

Been a while since i got drive through Mc Donald's dollar menu. We got fast, good service, and the food was delicious compared to California

How long does it take to make one cheeseburger and one fry? I can tell ya between 25 and 30 minutes I'm so happy that in my wait times I could balance my check book pay all my bills read and entire encyclopedia and write a letter thank McDonald's for slowing the pace of life to a dead stop hault read more

First of all they had a whole bunch of employees working in the back but they took 30 minutes with my orders, then when I got my order they had no salt on the fries. Like baby, salt the fries. The damn machines are always "down" and never working. Their fountain drinks taste nasty as tf like boo what you doing get my drink I want sprite not water. Their floors are always sticky, and it's always cold. Go in the bathroom and there's pee everywhere on the floor, and the mirror expect not to look in their mirror matter fact don't even go in the bathroom. The girls in the drive through are so rude. When I pulled up to the window she dropped my bag and my drink I was foodless and drink less. When I went to talk to the manager he cocked a attitude so I threatened him with this review. I highly recommend that you please not go here because the girls will spit in your shit. read more

Just passing through visiting family. Staff was really pleasant. Service was quick and the food was very delicious. We had a slightly complicated order and they confirmed with us to make sure we got what we needed. Beautiful landscaping up front too, overall a great location! read more

I mean what can I say? It's McDonald's. If you're lucky the food will be fresh and the service will be at least quick and painless.

Not a single clean table in the whole place. There was one other person there besides me so they didn't have an excuse of being busy. Everything was dirty and if the dining room is like that, I don't want to know how their food areas are. We found sanitizer and a towel sitting on a dirty counter so we used it to clean the table ourselves. We were there for 25 minutes and not a single table got picked up.. The girl at the cash register rolled her eyes but was quick to get back to chatting with her coworkers when the transaction was done. The food came out cold and gross, but at that point I was expecting disappointment. read more

Slowest service . Took 29 minutes to get a McMuffin breakfast sandwiches . Employees not friendly or try to resolve situation with wrong order . Response is that is not their job , they just take the order and do not make the sandwich or put in bag. Someone should be in charge of making sure order is right and that order is received in less than 30 minutes . Evidently no manager or boss over the operation .That is what fast food should be when traveling . Avoid this McDonalds ! read more

HORRIBLE! Messed up the order in the person in front, messed up mine, messed up the person behind me, and took 30 minutes while we were second in line. read more

Sometimes they have good service and hot food (2%), and most of the time they have bad service and cold food (98%). I'm a local so I go here often because of convenience not because of choice. They always lie about the ice cream/sundae machine being down and out of order but its a LIE!!!! I've never seen somewhere that you have to argue to get hot food (THAT YOU PAY FOR). So stop here if you want, but dont be surprized if they give you cold food. -Marcus / IG: eye read more

I usually never write reviews, ever. However, I feel propelled to write about my horrible experience that happened tonight and to warn people to stay away from this McDonald's. I am a local here, so I've been going to this McDonald's for years because it's a mile away from my house. It used to be a typical McDonald's, it wasn't the best and it wasn't the worst. At least back then you could get hot food, now you'd be lucky if you even get all your food. Tonight, I waited almost forty minutes in drive thru to place an order. FORTY MINUTES. There were people in front of me, a line behind me and no one taking our orders. Then, when I finally get up to the window, this guy starts flirting with me asking me where I worked, and if I was mad that it took so long to get my food. There was no apology, no discount, I didn't even get a straw. I just got bad service, and cold food. I never wanted a staff to get fired as badly as the McDonald's staff here. I never wanted to see a business fail as badly as I want to see this one go under. Tonight was my last night going to this place. Take your money to Wendy's, or Taco Bell. read more

what a joke, laneisha is turning away customer after customer because she says she can't take any orders right now. this place is very poorly managed!!!! read more

I had a very bad experience there, the service was horrible the wait too Soo long. And one of the employees there who was supposed to be working the register was very rude. When she did not have a computer she was sitting at the with her friends talking and playing on her phone. Then once a man asked if he could pay for his meal. As with the new ordering system you cannot pay unless you have a card, the man asked a lady to pay. The lady then called out to the girl sitting and playing on her phone and then started mumbling under her breath how "they don't know what we go through back here" and insisting that we "my husband, the other man, and i" we're talking about them and how she was lucky she wasn't on break. Very rude. When my husband and I left she had the nerve to say "talkin about me and shit" as we were walking out the door. I am very unhappy with this service and I will never go there again read more