Hit or miss service now but this place used to be perfect months ago, after being promised my entire order was in one bag and it wasn't after taking a glance before driving away I had to come in to get the rest of my order. This wouldn't have been a problem if they didn't take my order from me just to give me the wrong one with less food and incorrect dipping sauces while the manager is literally yelling at his staff. I had to wait an extra 10 minutes for them to give me even more wrong items and just left dissatisfied due to straight up feeling like an inconvenience and the whole thing just being an utter waste of time. read more

Food was fine, though I didn't get my medium fry. I sat in the front lobby for 20 minutes waiting for my meal and they still couldn't make my order right. read more

Hours are suppose to be 5-1am - not sure if they open on time but they sure don't close at 1am, if anything they close way before closing time is suppose to be. read more

I frequent this location on my way to work. I can always expect hot and fresh food. The customer service is great!

Typical McDonald's. Long lines most of the day since it's right off of the highway which is convenient. Hit or miss on the fresh fries. They rarely mess up your order unless you do Postmates or another delivery service. Pretty friendly staff members. In 2018 I told myself that I need to stop eating here and I've stick to it. However I was on my way home and starving from not eating all day so I got a medium fry. No lie, they appeared to either be reheated or cooked in old grease. Eh,I guess you can't expect too much from them so I wasn't shocked and didn't complain. Nothing to write home about but if you're in the area late night I believe they stay open until roughly 11:30/Midnight. Eat at your own risk lol read more

I had to return an order on 11-23-24 @ approximately 6:45 pm because they accidentally, I thought messed it up. However, not long after I finished the meal I became sick and was forced to regurgitate. I believe that they tampered with my food in retaliation for my returning the food. Even though I was extremely polite, because I didn't want them to do anything weird to my food. I know some people are just insane and no matter how polite you are they will still hurt you. I was very, very polite. I normally don't return food. But I had only had one wrong order from this location before and I go there all of the time. And that was an extremely long time ago and I never complained about it or returned it. I just threw it away. So, I thought it would be safe to take the food back and get it exchanged. Huge mistake. I threw up everything including blood. If I thought it through I should have saved some of the sputum so I could file a police report. Now, I can simply pray that karma strikes them all continually severely. I didn't do any harm to those people. I didn't deserve what they did to me. read more

Wish could give a zero They did not give correct change shorted 1 then did not give cookies. Called rude Hispanics manager said she did give all money. Then asked to speak to Gm she proceeded to say in Spanish that I am an idiot and a liar like all the other people that complain. Then Gm finally got on phone with attitude called me a liar and proceeded to refuse to give me his name kept hanging up on me then told me dont call back Im to fucking busy to deal with me. read more

The food always fresh and hot and the workers are always happy and nice willing to answer any questions that you have if you have questions and if your food is wrong, they are more than happy to fix it for you. read more

Poor customer service, I had a simple order and they messed it up, forgot my 20 nuggets, when I drove around and said they forgot it the manager didn't apologize they basically threw the bag of cold chicken nuggets out the window at me with no sauce or napkins. Rude, piss poor customer service, no common curtesy, how can you honestly run a business with employees that don't care about their customers? read more

Early morning drive through and the gentleman on the intercom was extremely courteous and the woman at the window was very welcoming. Kudos to the early morning staff! read more

Look, I know I can't expect too much from a McDonald's, but man, can't I just get a Diet Coke? I ordered a Diet Coke and a Dr. Pepper. I got two Dr. Peppers, but I didn't know until I got home and thought, well shoot, no big deal, I will just go get a Diet Coke. I ordered a new Diet Coke, got a Coke. My wife went in and said "Hey, this is supposed to be Diet Coke, could I switch it?" to which she was responded to with "Sure! No problem." She brings the new drink, it was Coke. Sometimes, a guy just wants a Diet Coke and don't go here if you're that guy. read more

I found the dine-in breakfast service to be somber, but fast and accurate. One employee was working to keep the dining area and exterior clean before the lunch rush. The dining area was clean, with background music. Overall A-OK. read more

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Check it out, it's McDonald's. Mfs that barely passed high school work here. So don't set your expectations high. Chances are they could care less about that damn job read more

Rolled into Micky-D's...looking to grab a quick bite...my buddy ordered the number 2 breakfast meal...ten...and I said ten minutes later we still did not have any food... Maybe this is why Micky-D's, is slowly losing market share...finally after 18 minutes, we get our food...but only after complaining, and standing at the counter... We'll find someplace else next time... read more

McDonald's - Nice new decor - Fast Food Near Me - Kansas City, Missouri

Manager is so rude. I feel bad for the workers who have to work under him too, but whoever managed and worked on friday night (caucasian guy) was so rude and worst service. The other workers were good but the manager was very rude and we came again the next day thinking maybe he just had a bad day the day before, and still spoke rudely again. We asked to get cups of water and he told us no very rudely and if we wanted it we have to go around again but buy more food. Rude service. read more

literally a joke. I'm still waiting in line as i type this. they literally had me pull forward and wait ...... for two Oreo McFlurrys ... why is there a long wait on ice cream? I'm confused. read more

Horrible experience at this location. They seem to be seriously missing a focus/priority on taking care of customers or wanting the store to be profitable. Didn't seem like anyone cared. Tonight was very frustrating and wasted about 25 minutes of our lives. We were in line in the drive-through well ahead of closing time. It was moving super slowly! (I don't think I've ever seen a drive-through at McDonald's move so slowly.) We were patient, and finally got up to where we could order, pulling up as the car in front of us pulled forward. It was still before closing time. No one came on the speaker. We waited more than 5 minutes. The car in front of us still hadn't moved any further forward. Still no one came on the speaker, and no lights were turned out or anyone saying they were closing. (We were essentially stuck between cars there for about 10 minutes after we got to the order speaker.) When the car ahead of us finally pulled forward around the corner, we pulled around and knocked on the pay window once we got to it. She said they closed, but she would get the manager. They knew that we and other cars had been waiting for some time, but were entirely unconcerned and just didn't care. The manager just said sorry we're closed and we don't have any food to serve you. Meanwhile numerous cars that had been waiting behind us for quite a while began pulling away. This whole thing took about 25 minutes. What an incredible disrespect and lack of service to customers! Really appalling. They lost business and frustrated customers. We left highly frustrated, with no food and a bunch of our time wasted. We plan to never go to this McDonald's again! read more

No one can touch Mickey D's fries. Not No one! From the kid's to the adults. We Love this place.

This McDonald's is always busy for the wrong reasons. Several times during the morning hours (7am), the drive through line as been wrapped around the building. I have had to wait 20 minutes or more before. On the rare occasion I decide to go inside thinking it would be faster, I'm met with a long line inside and no one taking orders. I have never been to a McDonald's who literally has no one working the counter. It wouldn't be that bad if the food was hot when you got it or even correct for that matter. One time I was given a burger with no patty! Save yourself some time and go to a different location!! read more

Absolutely sucks. They forgot the Frenchfries on my order which really isn't a big deal but when I went in to ask for my fries they gave me the nastiest attitude. read more

Hours aren't true for inside order says on Sunday inside open til 7 but it's 5:58 on Sunday and the doors are locked and force everyone to go thru the very very slow drive thru line read more

Just ordered a triple cheese for the road and it was delicious! So fresh but maybe cuz i was the only one there.:) This store opened up in the summer of 2014 and has been the highlight of the area. Love getting my weekend coffee here. read more

Bright and clean. Plenty of staff. Friendly service. Great stop on our road trip with a 2 year old.

Went to get breakfast - arrived at 10:49am. I sat in 1 of 2 drive thru lanes with just 1 car ahead of me for over 10 minutes before the car ahead of me was even asked for their order. At the same time, 4-5 cars in the 2nd drive thru lane had their order taken and moved up. When the car in front of me was finally asked for their order (after breakfast menu had changed over), she explained she had been waiting for over 12 minutes and wanted to order breakfast; the drive thru operator eventually allowed her to order breakfast. When it was my turn, I explained the same thing and was initially told "we're no longer serving breakfast"... so I explained again that I had been waiting for over 15 minutes now but didn't get a reply. The other drive thru lane continued to have their orders taken (2 cars moved up, and a 3rd placing order). I called and tried to explain but was told "you can't get breakfast, it's too late" - no attempt to address the way drive thru orders were being taking or to understand or apologize for the situation. I finally found an opening, exited the drive thru and got breakfast somewhere else. I understand it gets busy and hectic but what I don't understand is why I was waiting in a lane with just 2 cars for over 15 minutes while the 2nd lane kept moving and being served. There was not a way for me to switch lanes, or I would have done so. Arriving 15 minutes before breakfast is over and only having 1 car in front of me - should have been more than enough time to get both cars' breakfast orders taken. Unfortunately this seems to be a pattern at this location - for whatever reason they have one lane (not the same one every time) that moves as expected while the other lane just sits there. read more

This is the slowest McDonald's!! I have not moved in 20 minutes...there are three cars in front of me and I'm watching cars behind me leave and go across the street to Taco Bell. read more

This place was shit. Waitress acted lile a total bitch like she didn't wanna take our order, didn't give us the two drinks I PAID FOR, and upcharged us for a SHAKE. This place i do not recommend, not to mention she forgot our drink, didn't give it to us we had to ask her AFTER we ordered. They also put no salt on our fries, like a bunch of retards. If you go to this place i recommend you walk out immediately. Fuck McDonald's read more

I love McDonald's mostly for their fries and McFlurry. I myself used to be a manager at McDonald's and I find this location to be extremely bad. The service, their attitude, the food not being fresh. It's horrible. Many times I have to go back in and ask for fresh fries, and even had to tell the woman who did my McFlurry that you don't just fill up the cup and put Oreos on top. There is literally a machine that mixes the Oreos for you and I had to tell her to do it again and add more Oreos since there was only a sprinkle on top. They never fill the fries either because they don't open the box which is retarded so why do they have the box open all the way if they don't want it to and fill that up? McDonald's is a multi billionaire business. It's beyond ridiculous. Corporate or someone needs to come to this place and put everyone in their place. If I worked here they'd probably hate me, cause I don't let this all this bullshit fly. read more

This is one of the best McDonald's in the Grandview area! It has wifi, it's clean, and the service is friendly and efficient. The only thing keeping them from getting a perfect 5-star rating is that there are only a few seats with power-outlets. I know McDonald's isn't really a cafe, but, I like to "office" out of this location and need access to power for my computer. read more

This mcdonalds is a disappointment. They charge for water, the price is more expensive than one down the road, and the service is not the best. read more

Really all the time. No one saids that is close and I'm there waiting like a idiot After work to eat something. After I pulled in front of the speaker the lights turns off and then back on with the lunch meal menu. I so mad I least you could say is close or something I was waiting like a idiot for a person to respond in the speaker. This is the worst McDonald I ever been to. read more

"busy for the wrong reasons" PFFTTTTTT Mcdonalds literally makes me smile every time i get something from there so i honestly don't understand what could be the big deal of you waiting so how about next time you remember the lesson that was taught before by looking at how much people are in line and that will determine if you get your food from that mcdonalds or not then you can either go to that one or go to a different one. Then another idea is that you can go inside because in my mind i always think should i go inside because it might actually be quicker than sitting in the car all day waiting for my food and also don't sit there if you know it isn't gonna be worth you time foo!!!!!!!!!!!!!! read more

Surprisingly excellent. The food was nice and warm and delicious. The manager herself came out to the table to make sure we were happy and later took our trays away when we were finished! One of the better restaurant experiences I've had, and it was at a McDonald's! read more

This particular store needs way better management. This is the only store that runs out of Big Macs! Honestly, that is crazy. That's like Taco Bell running out of tacos. McD needs to look and model after Chick Fil A and or Freddie's Burgers. They keep it clean, staff IS friendly, and they DON'T run out of thier product! This is the third time I've been there and they are out of thier mainstream product. Idiots. You should have a near automated inventory system! read more

Super slow! The food was fine but it was a 20 minute wait in line just to place your order at breakfast.

Don't expect your order to ever be correct. This morning the order on the drive thru screen was wrong, they corrected it. I get to the first window and they repeat what they think is my order and it was wrong. Supposedly they corrected it. I get to the pick up window, she reads my order and its wrong again. I tell her what the order was AGAIN and she said oh yeah, that's it. Well guess what? I get to work and the food I bought for myself and coworkers is wrong. Never again. read more

My girlfriend is diabetic and was having a nasty blood sugar crash. I pulled in to place a quick order. Told them what was going on and they gave me a cup right away so I could take a splash of regular soda to her. I did just that. When I returned to fill it properly the rude, condescending manager made a big deal about refills on to-go orders. Refused to hear me out. So I got robbed of 7/8th of a "large" soda by a manager who didn't even care that my girlfriend could have died in the parking lot. I threw my cup of ice down but should have just thrown it at him. read more

This location's drive-thru is typically very slow. Some of the employees working nights are curt, rude and lazy. Aside from that, I have very few issues with this place. But one time, at night, of course, I ordered a large vanilla iced coffee. When I'm handed the drink, the cup was clearly not a large. Because it was my mother's order, I asked the girl, "is this your large?? " knowing it wasn't since my mom orders this all the time, I'm familiar with the cup. But I didn't want to sound rude. The girl takes it back, I see her stand around with the drink in her hand, thinking she was out of view, for about 5 minutes. Then I see her grab a large cup, fill it with the contents of my cup and simply put more ice in the large cup to make it seem like she put more. I was furious. So much so, that if i said anything to the girl, i would've made a huge scene. I was sick of waiting and holding up the line so I drove off without a word. Such incompetent employees. read more