I've given this Chick-fil-A more chances than I should have…read more I come here regularly, and the one thing that stands out is how consistently slow the service is. I've done numerous DoorDash pickups from this location, and it's common to wait far longer than expected. Delays happen, but what really gets old is that nobody ever seems to acknowledge it or apologize. Today's visit was the final straw. I placed a mobile order specifically because I expected the drive-thru to be slow and thought ordering ahead would save time. Instead, I ended up sitting and waiting while multiple cars in the drive-thru received their food before I got mine. No one came out to provide an update, explain the delay, or apologize for the wait. What makes this frustrating isn't just the speed--it's the complete lack of communication and customer service. A simple "sorry for the wait" would go a long way. Instead, every visit feels like long delays are just considered normal and customers are expected to accept them. There are plenty of places that make mistakes or get backed up. The difference is that most at least acknowledge it. After repeatedly experiencing the same issue here, I've decided I'll be taking my business elsewhere.

Service was extremely slow even though I ordered through the app and used mobile thru. However, the…read morefood was hot and tasty and the premises were clean. I tried the new smokehouse bacon bbq chicken and it was good. If I'm in the area again I'll think twice before I stop only because of the wait.

This is a terrible Wendy's. They steal. The food is always slop or crap. Really a shame. Needs…read moreemployees who care to work. Always feels unwelcoming.

From the owner: Since '69, Wendy's has been committed to not cutting corners -- on our standards, or our fresh,…read morenever frozen beef. And every time you square up on one of our meals, you can taste the difference: Quality is our recipe. From building a better breakfast with fresh-cracked eggs and oven-baked bacon, to changing our fries to serve 'em up hot & crispy, every single time -- we're giving the people what they want. Our Kids Meal? Not kidding around. Our spicy nuggets? Ab-so-lute fire. And, of course, the Frosty is our signature frozen item -- no cold, freezer-burnt burgers over here. All of this deliciousness, *all* for a value that doesn't sacrifice flavor. Swing into your local Wendy's today, or order online to earn rewards in the Wendy's app. Choose Wisely, Choose Wendy's.That's all. You can stop reading now. Go outside.*Fresh beef available in the contiguous U.S., Alaska and Canada.

Talk to this young lady named Antionette, she was very nice and helpful we had a nice little chat…read more Was having a horrible day until I came to Culver's and she just brightened up my day!

We went to the 2061 N State Route 50 | Bourbonnais, IL location. We were impressed with how awesome…read morethe staff and service was. We were there around 2-3 in the afternoon. We were greeted by the staff as we walked in. My wife placed the order and the staff was very friendly and got the order right on the first try. I found a table easily as they were all kept clean and ready to sit at. Our food arrived hat and delicious within minutes. The girl who brought our food was polite and friendly and asked if we needed anything. As another group of people left, she quickly cleaned their table and washed it as well as the seats. She also returned a few times just to see if

Great food pleasant staff. Fast service. Close to home. Great Gyros! Clean & reasonable pricesread more

Locally owned, Mgr said only the freshest produce and meat get used, very friendly staff of 2, menu…read moreis extensive. Building an old Captain D's Seafood; aged but with cool wall graphics. Floor sticky, no soap in bathroom dispenser, not very clean as older well-used bathrooms are. Food: Philly Cheesesteak served in paper boat, medium-size, hot & gooey, well-made, delish. Gyro Burger satisfying, interesting, filling. Very good stop for good upscale sandwiches .

I ordered a cheeseburger, Italian beef, and a 1/2lb of shrimp. The burger was ordered med well…read more Perfectly done. Shrimp crispy breading and fresh jumbo shrimp inside....Fries were on point as usual. Fresh and soft. Great service. Reviewed my order when I got there and before u left! Great fresh food with a side of attention to detail!

The shrimp dinner is a plus,,!??? A little more french fries…read morewould be appreciated , but i know cost, but still a good deal , maybe a extra cup of dipping sauce for shrimp

It's very bad, the minute I walk in to get my order i see spilled juice and no one cleaned it up…read more The bathroom were very dirty and someone did not flush

I remember when McDonald's took pride in their service. It was an easy choice when in a hurry. In…read morethe last year, our family has not had one pleasant experience at McDonald's. While recovering from surgery, I ordered McDonald's from Door Dash twice. Both times the Door Dash label on the outside of the bag was correct, while the contents were completely wrong. When going through the drive through, on four separate times, a sandwich was missing. Last week the milk was missing from my grandson's happy meal. Saturday, when asked to pull forward to wait for our food, we waited 25 minutes. I finally got out of my car, went inside, and the inside was not busy. There were no customers at the counter, but there were 3 employees leaning on the other side, chatting. I inquired about my order. One worker looked over at a sack, and said oh that's her food right there go ahead and give it to her. It was cold. I did not bother to complain, because they just don't care. My husband declared last night, that he will never go to another McDonald's. The store we have the most problems is at 1180 N. Kinzie Avenue, Bradley, Is. 60915.

The best nachos with everything on them. They pack it to the top, so you get your money's worth…read more The biggest, tastiest burritos you can get around here also.

IMHO there is no better, Chicago area chain restaurant serving giant burritos. You can imagine my…read morefamily's delight while at a sporting event in Bourbonnais as we drove by El Burrito Loco on our way in. We knew where we were gonna eat! I do not disregard what other Yelpers--citing one or two stars--suggest, however, a Burrito Loco steak burrito with all the fixins + homemade squeeze bottle of hot sauce is perfection. Even the tortilla itself is delicious! Far superior to ones you purchase at your local grocery.