Slowest drive through ever. Ordered online, marked we were there, got there at 10:05 sat in the drive through for 25 minutes and were told they couldn't make our order when we got to the speaker. They took a solid 5 minutes for every car in line, it wasn't even very busy. Absolutely terribly run location. read more

Great Staff & quick!!! They always get my order right and are kind! # ba ba ba ba ba I'm loving it

Every time I get sauce here they never give it to me. Nuggets are cardboard without the sauce what am I supposed to do? The line is 30 cars and I already left I ain't going back. Otherwise usually fast, but check your order sometimes it's wrong. read more

The team was super helpful and recommended the smores mcflurry when I asked for something sweet, which is absolutely amazing taste and texture wise. read more

The food at this particular location is almost consistently bad. I try to avoid this location but north was way to busy and this is on the way. They had a pretty long line and thought it would be a decent chance at getting good quality. I placed curbside order and food was terrible. read more

Food was cold- ordered 2 spicy mc chicken w chesse and could taste pickel even though i had none on it- wich would only lead to cross contamination... unfortunately i had to throw it all away as im allergic to pickle.. while i was in there waiting i also noticed ABSOLUTELY NO ONE was wearing gloves - not even the managers... thats highly unsanitary and has to be some type of health violation- you can have your hand washing rules sure but ... its literally mcdonalds aint nobody wash theyre hands regularly... last thing is when my food was ready and the worker went to hand it to me she literally threw it at me , causing it to slide off the counter- luckily i was a RB in HS and caught it before it hit the ground- very rude and disrespectful- and all she said was nice catch- no apology or anything!!! Dont eat here very dirty and unsanitary and disrespectful workers... place needs to be shut down! read more

I live near this spot. After over five attempts, the shake machine appears to magically always 'not be working'. On top of that, I have never gotten fries that werent soggy. there is no way this franchise location earns McDonald's money read more

After spending $22 on two meals, they got my order wrong. Then they suggested I just take it anyway, because they were really busy. This is after I had to wait 30 minutes in a drive through for my food. I told them to fix it and they told me to pull around and wait. They made me wait longer and didn't fix it, instead it appeared they just spit on my burger. It was inedible, needless to say we won't ever go back. read more

McDonald's - Here's a $22 burger. - Burgers Near Me - Kalispell, Montana

I live near this location . First of all never get nuggets here they are cold and nasty . When they are fresh and hot they taste good but cold they gross . Secondly the young lady that works the headset in the mornings is very rude never says thank you. She is very bitter in the morning about waking up early . Third they purposely get my orders wrong it seems every single time it's wrong . Fourth she delays answering for my vehicle when it pulls up . read more

Drive thru service was a nightmare. All I ordered was 2 cheeseburgers and 2 happy meals. All the fries for all 4 of the "meals" I ordered were cold and tasted like dirty fry oil. Also tried giving us chocolate milk with both happy meals when we only stated milk. The cherry on top was I received no receipt or straws. I will bring my business elsewhere when I take my children out for a cruise and burgers. In hindsight the burgers are the only edible food out of the bag. Can't even chew the French fries as they now taste like sand read more

Here is a BS experience with this local MC Ds Visit Type: DRIVE-THRU Place Order Type: MCD APP MOBILE ORDER Delivery Vendor: Restaurant Address: 2065 Hwy 2 E Restaurant City: Kalispell Restaurant State: MT Comment: You provided the wrong sandwich you gave me a McMuffin with extra cheese no egg and extra butter on the bun and I had asked for a McMuffin substitute bacon no cheese this is absurd, the location will not answer their phone and I'm typically avoid this location because they always screw up orders but it was the most convenient because those closest to the highway since I live at another town that's 20 miles away that doesn't have a McDonald's Here's their response.... Thank you for taking the time to share your recent experience at the McDonald's in Kalispell, MT with me. I am sorry for the unsatisfactory experience during your recent visit. I want you to know that we have already taken action on your feedback, by notifying our local franchisee of your experience and requesting he or she follows-up with you directly to address this issue. As our customer, you should always have a great experience when visiting McDonald's. Your feedback is very important to us, as it lets us to know how we can improve our service to you. Our regional McDonald's staff regularly reviews customer feedback as part of our ongoing review of our restaurant's operations. Again, Eric, we are sorry we disappointed you. We appreciate your business and thank you for sharing your feedback. Ma Jovelyn McDonald's U.S. Customer Care ref#:21306917 I asked for a refund and got a...: Sorry, we were unable to deliver your message to the following address. McDonalds.CustomerCare@ext.McDonalds.com: 550: 5.0.1 Recipient rejected ---------- Forwarded message ---------- Sharing this on google feedback without a refund just an "I am sorry " pathetic..... On Monday, November 7, 2022 at 01:11:27 PM MST, McDonalds.CustomerCare@ext.McDonalds.com read more

Solid service and friendly staff! So disappointed in the switch TO all plastic cups! Will likely find a new soda stop as I despise single use plastic cups. read more

Not sure exactly what is "deluxe" about this chicken sandwich, but I definitely don't want to see how the regular one comes. Literally, nothing on it except a squirt of sauce. No lettuce, tomato, onion, cheese or anything? 2 stars because the drive thru was fast!--but lack of customers at dinner hour should have been a sign. read more

McDonald's - "Deluxe" Spicy Chicken Sandwich - Burgers Near Me - Kalispell, Montana

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This is the best McDonalds. I stop regularly for iced tea and whatever. Service is friendly, always, and the tea and food is always fresh. Best one in town. It has really improved remarkably in the last year. Well done! read more

Every time I come here it's like they don't have stuff ready. They always seem confused on how to process orders. How do you not have hash-browns ready during a morning rush. Same with fries they seem to always be out or cold. Seriously this business owner needs to figure it out. I was in line for 20 minutes and still have to wait for hash-browns. Then the geniuses didn't even bring me out my entire order. Seriously think about it read more

The location of this McDonald's is the oldest in the valley. Ever since they went thru an extensive rehab/revamp and "modernized" the service has gone downhill immensely. The kids that work there with the "that should be right" attitude are poster children for anyone against raising the minimum wage. There is a Mc Ds just up the hill, north of town where the employees seem to value their store, work ethic and jobs a lot more. If you don't mind waiting 20+ minutes for an egg McMuffin and coffee this is the place for you. read more

So... we brought our son and his friend in for ice cream and play at 3 pm today, playland was FULL of kiddos, which is normal. However the dining room had about 5 people in there. The dining room was a MESS absolute mess! Every trash can was over flowing (picture below) there were happy meal boxes, fry cartons, fries, straw wrappers all over the floor, and we even encountered a fellow customer who was actually restocking the drinking station napkins and straws ( the gentlemen said it never fails every time he comes in he does it for the other customers, not the employees) people's left over crap all over the tables, and there wasn't one clean table I actually had to ask a one of the employees for a rag to wipe a table (she was on break and sweet enough to grab one and clean that one table for me) Mind you we we were there for 1.5 hours and not one employee came out to clean up the dining area, and it was NOT busy while we were there. The manager was standing up by the drive thru window talking about charging customers $5 every time someone at the order box said "just one minute" before figuring out what they ordered. The ladies bathroom was deplorable at best, one stall was locked, the other someone had completely blown out leaving one working stall. I'll give them the staff was super friendly, it was just filthy in there..... read more

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I ordered 2sasuage McMuffins no egg and they gave me 2 sasuage McMuffins with egg after waiting in like for almost 20 minutes. Not to men I have food sensitivities to eggs read more

Usually this one is the worst of the three here in town. We only go for the girl in the morning she is the best and always brings a smile to our faces and jokes around. They get the food right most of the time, but sometimes I get funny mixture of drinks (like Dr Pepper and root beer) which is from not cleaning the machines properly. read more

Always entertaining first thing in the morning here. Makes me wonder though. The new owners seem to not run this mcds great I am not sure what is going on but three days now I ordered thru uber eats and they charged my card but no food. Not sure if it's here or uber eats. But still no good just charged read more

I ordered a medium fry no salt. Box barely filled. So tired of this happening over and over again. I don't dare complain to employees. They are rude and don't seem to care. read more

By far the absolute best customer service i have ever received at a fast food establishments. Nothing short of a great experience. Steven happened to be the one helping us tonight not just once but twice. He went out if his way to make sure we came back and left happy. And even though they ended up being out of what we came back for, just the way he handled the situation and how friendly he was will keep us coming back to this location, even if its out of the way! read more

If I could give a negative score for the McDonalds next to Arby's I would. We order to go that night and got burgers that had an awful rancid smell, I have a cold and couldn't smell it until I had already eaten half of mine. It smelled like they pulled it out of a trash can and slapped a bun on it or someone dropped it on the nasty floor until a fryer. The WORST feeling knowing you ate something either nearly expired or worrying a damn parasite is going to grow in your stomach after eating it. I am horrified and I feel sick when I even think about it. Best be ready to compensate my medical bill if I get sick from that nasty food. 20/10 would not recommend. read more

if i could rate this locations mcdonald's i would give them zero stars. Very poor management, the manager got in my friends face when we had complained about a wrong order when we brought the mistake to light. They told us we were wrong when we had clearly ordered what was missing. They would not correct it and slammed the door in our face. go there if you want crappy service and cold fries. read more

Its Mcdonalds. What can you expect? The service is ALWAYS slow. I think they need to stop hiring teenage slackers and get a good managing system. I walked in, just trying to get an unhealthy burger, and I stood there for 10 minutes, waiting for the people to stop talking to each other. Every time I go into a Mcdonalds I have low expectations. Its Mcdonalds. What can you expect. read more

I am disappointed in McDonald's. I just got back from one of there location in Evergreen and paid for extra sweet sour. At the end the we got 30 chicken nuggets and got no sweet and sour sauce!! Actually no sauce at all... read more

Open 24 hours, it's a typical Mickey D's. But since it's Montana, there isn't much else open for a late bite. Occasionally I crave their chicken nuggets and when you come here during rush hour not only are they fast, but fresh. If you're gonna do McDonalds, this is a good one. Completely rebuilt summer of 2017. read more

No communication waited in the drive-through cars are passing me waiting to get my food and nobody comes the window and tells me when I'm gonna get food how long it's gonna be Very frustrating read more

They took forever to deliver me my food and all I asked for was two sausage mcmuffins and a McGriddle and they weren't even busy. I had been waiting in the drive through line for almost an hour. I don't understand why it took them as long as it did, it was unreasonable and they were rude to me when they finally gave me my food. read more

I work near here, and stop occasionally. I always seems like something gets messed up or is left out of my order.

I have lived in the valley 15+ years and have watched this McDonald's take a nose dive. I just went through the drive through not 15 minutes ago and my order was completely screwed up! I asked three different times if it was correct because the price was incorrect for a 2 cheeseburger meal with root beer. I received one burger and Sprite.... WTF!! I asked three times and it was STILL screwed up! This is not my first incidence with the incorrect orders or bad service. I will not go back, and the other stores, one by Costco and the one in Evergreen, all owned by the Hadwin's is NO better. At the one in Evergreen, I watched the cashier take my cash and then proceed to turn around and make sandwiches without washing her hands or putting on gloves! If you ever see these kind of things, CALL THE HEALTH DEPARTMENT read more