Really bad service not organized at all waiting for an hour to get my food,lady name Christina very rude not enough employees read more

McDonald's - Took me an hour to get my food - Fast Food Near Me - Indio, California

They don't let you place 2 orders via drive-through. They also don't let you split the payment..

I ordered a Big Mac combo it was over $10. I got a small Mac instead my fries were cold and hard. There was more sauce than meat, more lettuce than meat, more ketchup than meat. The bread was so hard the I couldn't eat it. I didn't take it back because it would cost me $10 in gas to go back. Very disappointed in what I got for what I paid for. read more

Literally they have no line and the employees are so rude the one taking the order said "what can i give you" all rude they almost through the coffee to my boyfriend cuz there just so in a hurry ¿for what reason ? The place was empty read more

Food is abysmal, even for McDonald's. I usually try to avoid this place, but decided to stop in for a bag of ice. The staff member at the counter was really condescending about it. Very curtly and with a tone of annoyance said "we don't sell it here, go to the gas station." I understand if it's a store discretion thing and if that location doesn't offer it, then that's fine. But there is no need to be rude. I hope that staff member's day gets better because she seemed pretty miserable. read more

Inefficient drive thu...ordered 4 meals all large size. I get one with a medium drink, yet the price is the same as the large...wtf? I sat in the drive thu for nearly 30 minutes. Then I'm told to move up front in the numbered spots. Another 5 minutes and finally my food arrives. I live close by this location. Start on my food and it's cold! Now I'm wondering how long the food sat before being delivered to my car. Now I see why this location barely got 2 stars. I'm surprised this location gets any business... read more

If I could give 0 stars I would. They didn't add the meat Patty in the burgers !! We did drive through. By the time we opened the burgers we were on the road. The person taking the order was incompetent. They had no lemon for the iced tea. Never again. What a shame. read more

Wow, how bad can a McDonald's get? The line was very long to start, and we found out why. They took our payment for 19$ at the first window, after asking us if we got a different order but we corrected them. At the second window they said we didn't pay and have to pay again, it seems they charged us for the other order. They didn't have it ready and it took several minutes at the window, we had to remind them 3 times to give us all we ordered, they kept forgetting to give us everything. Meanwhile the line was 10 minutes longer. They said the other charge would drop buy it did not. How can a fast food place be this incompetent? read more

Waited in the parking stall for 15 mins. I was asked what my order was 5 times by the person bringing the food out because I was told to wait out front. I asked for ketchup and didn't get any. Went inside and no one was at the counter. This place is a joke. read more

When am I going to learn? I go here today order 8 cheeseburgers, received 6 . Order bbq sauce got none . Why I trust them I'm not sure I will always unload the bag and do a count now or better yet just don't go here again . Luckily in n out is coming soon they never make mistakes . I come home unpack the food and boom once again McDonalds fails me again , it's so consistent read more

Nasty McDonald's none of the tables were clean bathrooms were disgusting looks like it haven't been clean for a long time and no one was working the front and had to use the kiosks read more

McDonald's - Nasty McDonald's none of the tables were clean bathrooms were disgusting - Fast Food Near Me - Indio, California

We spent 20 minutes in the drive through just to order a simple soft serve cone. The line was only 3 cars long and it took over 20 minutes. When we finally got to the front of the line, they said their machine wasn't working for soft serve even though they took our card and charges us on the first we down. Looked like a bunch of kids working the drive through. They kept looking over at us and laughing. read more

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I came here this weekend and specifically asked for it to go. They gave us a tray and ignored us when we tried to ask for a bag. The lady working there took about 2 minutes to count my change and still gave the incorrect amount. My chicken sandwich was extremely tough; I couldn't bite through it. The texture did not look like chicken at all. (?) We specifically asked for ranch and barbecue sauce; instead, they gave us 2 little ketchup packets. My 10-piece order also had only 8 pieces, and I received a medium diet coke instead of a large coke. This wouldn't be a big deal to me if they hadn't messed up literally everything else. read more

Traveling back from Phoenix, we stopped at this McDonalds for a pit stop and to get a one dollar diet coke. I am not fond of the way their dining room is set up, nor how the entrance is around the corner from the parking lot. Hence, the 3 stars for that. It was about 2:30 and they had a huge sign that said 6-piece McNuggets for $1.50. (Ok, don't judge me). I ordered some, because I was feeling a bit peckish since I had not eaten since breakfast. The food took a while to get, and my friend had to wait even longer because they either ran out of fries (and had to make them) or they forgot about her. Its an A ok stop. read more

McDonald's - Don't judge me but I got some - Fast Food Near Me - Indio, California

The worst McDonald's I've ever Been to. The check in kiosks are not customer friendly, bring back real human beings. Service is slow, waited 30 minutes for an order. Attendants not very responsive. read more

So Dirty!!! Workers are so lazy!!! Not what it used to be!!! Every table was dirty and when I asked if they'd clean it they were so bothered by it! This is the last time I'll bring my kids here!! read more

Every time I come in, they have their drive thru closed @11. According to google, they're 24 hours, but apparently google is wrong

First of all, when picking up a mobile order in the drive through I tried to add a fish filet and they told me I would have to go all the way around again to make a "second order" because it's "one order per car", which has never been the case before at any McDonald's I've ordered at. Secondly, they told me my order isn't ready and gave me a drive through parking space number to park in and apparently they already told someone else to park in that spot so I had to walk in to get my order. Terrible, terrible service. read more

Food takes forever. Was waiting in line for so long I looked at the reviews and no surprise. Not the only one. 50 min for 2 McDoubles. So slow. Need to stop raising the pay when this is the service. Oh and wrong burgers lol. read more

If you aren't going to accept anything but cash...maybe put a sign on the drive thru entrance so people don't waste their time couldn't saved me 20 minutes of my life. read more

Here is the locals perspective of this location. The drive thru is one of the slowest that I have ever encountered and the line is always long. I have come here many times and have generally been have got good customer service but the last two times definitely hasn't been the case. The last two times I've made a point to ask for sweet and sour as I love them with my fries and each time the drive thru failed to provide it. Tonight I feel was the worst the guy in the drive thru told me that he put sweet and sour in the bag when I confirmed and I get home and there's nothing in the bag. At this point I don't feel like the employees even care and the food pass out guy should be fired for straight up lying to my face. I live right next to this place and I will never return to this location. It's the worst. For the record I have worked at Mcdonalds and just simply assembling orders as the customer asks isn't a tough job. Managers take note. read more

Just left five minutes ago. I waited five minutes and nobody to came to greet me. There was three girls standing around, seemed totally confused and dazed out, doing absolutely nothing, totally saw us but still did not bother to come attend or take our order. Horrible management. Horrible service. read more

Cold food even when you ask for fresh. No breakfast all day. Tried to used my app for points, wasnt even asked if I was using it, pulled it up to use (just for earning points) after I handed over the money and then was told well to late you should have done that before you paid, like I'm stupid. Was told oh well I thought you knew that! While she had made no effort to stop the transaction to accommodate me, it wasn't as i had already been given my change or receipt. The drawer wasn't even open, but ok. This manager was just RUDE and unprofessional. Not only that but you stand there waiting for so long just to get your oder in because they expect you to place your order on the kiosk. Heacen forbid chstomer have cash and need actual customer service. I got my money back and was told well all our customers know to use it before you pay and i said ok well im not one of your regular customers, (im from out of town visiting for the holiday's) and she responds that thankfully, you're not one of our customers. Yeah. Thankfully, it is right. To say i was shocked is putting it mildly, appalled may be more accurate. To be fair, what did i expect from a store that gave off the dirty vibes & we don't care about food service or our reputation. Won't be going back and glad I didn't spend a single penny in the end, would recommend to all to steer clear. read more

Went to Mobile order here a couple times and the workers have really bad attitude and not great customer service. The food was practically cold after waiting for 15 min. I would not recommend this place order somewhere else if you can!. And to top it off I had to go inside because my order was wrong and they didn't wanna help me in the drive through. read more

Order #23 at 6:28am Breakfast combo2, why is it that once I got to work, opened up my bag and then proceeded to open up my Sausage Mc Muffin with egg sandwich it's burnt so bad that the entire sandwich is hard. Smh McDonald's staff y'all gotta do better then this. This is unacceptable, this is being lazy and not paying attention to what your doing. I won't be coming back to this place again, y'all just lost a customer! read more

McDonald's - Burnt Sausage Mc Muffin - Fast Food Near Me - Indio, California

This McDonalds is as good as any I've been to. The drive thru staff were very efficient and polite. I got what I ordered quickly and was on my way. I'm not sure why people feel the need to default McD's with a low review based on the food itself if their order was correct. It's McDonalds. It's not Wolfgang Puck. If you've had McDonalds before in your life, then you know what to expect. My experience at this location was a good as I could hope for. Two thumbs up. read more

Halloween night and they have 1 lane open in drive thru and the entire parking lots full of cars waiting to order ive been 2 cars away from ordering for 15 minutes read more

It's fast, cheap, the employees are friendly and convenient. However that's about it. It's McDonald's so the food is not great but not awful either. read more

McDonald's - Fries on the left are from the McDonald's website and the fries on the right are what they're serving people! - Fast Food Near Me - Indio, California

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This might be the worst run Mc Donald's in the world. They seem to be in direct conflict with the idea of "fast food." I would steer clear of this place as try a l other one down the road. I live close by and this place is bad every time I come. read more

Where else can you get 3 delicious pancakes, scrambled eggs, sausage patty and a biscuit for $8? The best breakfast deal in town. Download the app and get a 99 cents large iced coffee every time. read more

Been here a couple of times coming back from Arizona. They forgot my small order of a soft serve cone and served about 7 orders after me. I asked the guy and he got right on it. But it's still no excuse for passing up my order. This was back in March. read more

este lugar en verdad me imagino que esté en la dirección no está haciendo su trabajo bien tiene muy pocas estrellas con muchos clientes no atienden bien a uno le dan su comida fría y la manager de nombre Ana con mal modo le reclamo uno cosas así que por favor pongan atención porque yo soy un cliente de McDonald's en otros lugares yo vengo de riverside y lo atienden muy mal muy mal el lugar se mira más o menos en buenas condiciones también los juegos de los niños que fue que traje yo mi niña para acá para los juegos y dicen que la luz no sirve lo único personal y más que nada la manager de nombre Ana es la que no está haciendo bien sus cosas gracias. Y una de las cosas que le pedí que fue la Mexican suace teniendo la allí junto de ella y no me quiere dar. read more

Awful experience. Waited very long time for order. Ordered water but request was input as ice tea. Ordered Big Mac, it was cold, cheese hanging half off burger, too much lettuce and sauce. Looked so unappetizing. French fries were edible. Not a good experience. read more

they have no idea what they do. wrong order, delivered cold food. don't bring food to table. do not go there

Two weeks in a row on Sunday morning 9am. I come to breakfast and their playground is closed. How stupid do you have to be to clean your playground on a Sunday morning. Manage better and have them clean it 6 am. read more

McDonald's - Fast Food Near Me - Indio, California

I ordered through the Mcdonald's app for Curbside Pickup. I parked and waited 20 minutes and no one ever came out. I went inside and the manager talked to me. She was very rude, she said "I'm not going to go back and forth with you" all because I said that it was messed up that I ordered ahead and waited 20 minutes for nothing. She was actually very unprofessional. She didn't care that I waited so long. She said she didn't care and that if I want she'll give me a partial refund. Horrible service, horrible workers, and an awful manager. The food I ordered was bad and cold too probably because I complained which makes it even more unprofessional. read more

Wow I thought McDonald's in another city would be different but it's not. Bad experience with drive-thru. I purchased a medium size drink and they gave me a small, I ordered a southwest salad and it literally only had spring mix lettuce, chicken and the slice of chips(see picture) McDonald's you always seem to disappoint read more

McDonald's - Fast Food Near Me - Indio, California

This McDonald's sucks. They take so long. We just ordered drinks and were told to wait in spot #1 for at least another 15 minutes. And, still got our order wrong. First off, they don't take your order right away, so that you don't set off their timers. You know, to avoid the McDonald's corporation of knowing that franchise has terrible service. read more

It's a beautiful afternoon in Indio, 105 warm degrees, bright and sunny. I decided on my way home from the grocery store to stop at McDonalds to grab a sandwich. The idiot in front of me in a soccer van from Nevada parks in the middle of the two drive thru lines, i guess thats how they do it in Nevada. Once he choose a lane i could get in line. I ordered a simple double quarter pounder and everything was smooth. 7 minutes from start to finish at lunch time was incredible. i got home and brought the groceries in and sat down to eat my burger. it looked good and tasted fine except the salt on the burger was overwhelming. i know they salt the patties when they cook but these patties got an extra dose. it was so salty i had to throw it away as i could not eat with that salty, it was simply inedible. if you are salt sensitive, make sure you are aware of this situation. Don't know when i'll try McD's again. read more

Terrible service. Ordered at the kiosk and had our order called rather than dropping it at the table like they were supposed to. The people working never came to the pick up area to assist customers. No trays to carry food within the dining room and couldn't get a refill for my drink. Restrooms were absolutely disgusting. Flies everywhere. Worst McDonalds I've ever been to. read more