Very nice Mcdonalds. The place was clean. Had good customer service. I ordered a coke for my grandma and they got it right. Thanks

In the past i have avoided this mcdonald's as I have had a bad experience and have heard about bad experiences but that was 2+ years ago in the last couple weeks I have decided to give them a try again as I work pretty close by now and each time i've been i've been over 3x my food has been hot and excellent, the staff has made sure to correct and check every item before it was handed out to me and also every customer before me the bag was stocked with napkins, my straw and condiments every time not a single item was forgotten, that's usually one of my biggest issues with fast food but the staff here is friendly helpful and on it read more

I visited this location last night and one of my double cheeseburgers were forgotten in the drive thru so I went inside and respectfully showed what I assume to be a manager my missing cheeseburger. She dug her hands in my bag, turned around grabbed the cheeseburger that was already sitting there clearly forgotten, made a rude comment and had a nasty attitude and didn't apologize. I work in food as well and I understand that mistakes are made that's why I was respectful in my confrontation, there was no reason for her to have a nasty attitude with me because of a mistake on their part. The burger was sitting right behind her clearly forgotten and a simple mistake that could have been a simple "I apologize have a good night" but instead was an interaction that ruined my night. read more

Service is horrible every time they always forget something I've also been harassed by a worker verbally

Food: Service: OUTSTANDING! Ambiance: A little chill This McDonald's location deserves a raise! read more

I was pleasantly surprised with my visit here today. They were friendly and quick to get us through the pay station of the drive through. Then we waited as did the 4 or 5 cars behind us. It wasn't too long but we ordered 3 fish sandwiches and fries so a longer than normal wait seemed crazy. However, the sandwiches were fresh and hot. The fries just came out of the fryer. So it was really great. read more

Kinda surprised this location has such a low rating. I will say the morning crew is great and the evening crew is iffy, at least in my experience. I always get in and out quick in the morning. The morning crew always says good morning, thank you, have a nice day, etc. which isn't always common at fast food restaurants. The only issue I usually have is they don't really have a full menu posted, more like highlights. Sometimes I order things and I'm just guessing if they have it or not, like a vanilla iced coffee. read more

McDonald's - McCafe Cinnamon Roll - Burgers Near Me - Indianapolis, Indiana

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Restaurant needs to be shut down! Stomach hurting maybe food poisoning, waited for oder over 30 mins and this is what I received read more

McDonald's - Burger raw...contacting lawyer - Burgers Near Me - Indianapolis, Indiana

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Lousy service and rude employees, I'm not sure which is worse. Waited 15 minutes for a black coffee (that never arrived).

I give two stars, instead of one, because the drive thru people are usually very nice. We go to this particular McDonald's about three times a week, because it's the closest McDonalds to us, where we can get decent service fairly regularly, but there's still a lot of issues with the place. Today we went and waited about twenty minutes in the drive thru to get two absolutely disgusting iced coffees, that just had WAY too much syrup. Not a big deal. Didn't want to wait in line again, so I just took them inside. The manager, a heavy-set black lady in her thirties, continued to ignore me, so I finally called for her. As I tried to explain the issue, she just stared at me, refusing to speak. Finally she just motioned towards the trash can. I said "Throw them in there?" She just motioned again, so I did. I guess speaking to me was too much trouble. A few minutes later a kid came out and handed two solid white cups of what looked like creamer to me. When I got to the car, my wife and I tasted them and that's actually what it was, just a huge cup of creamer. There was NO COFFEE IN THE COFFEE!! I could only imagine that they were trying to send a message by making that as a replacement, so I just left and threw these in the trash. This McDonald's used to be so nice. For years we took the kids there and loved it. Now it has turned into this. I won't go there again. read more

McDonald's - two cups of iced coffee on a table - Burgers Near Me - Indianapolis, Indiana

THEY TOOK TOO LONG WITH MY COOKIE AND MADE ME LATE FOR MY HEMORRHOIDS APPOINTMENT. The employees blatantly ignore every customer and doordasher's request. This used to be my favorite mcdonald's but now I will be SWITCHING locations. Thanks a lot. read more

This location is always unorganized. The younger kids that work there do not care. Hand you your bag all balled up. Drinks not filled to the top. Not using proper language when taking orders... Do better read more

24/7 McDonald's that has multiple drive thru lanes, because the place definitely gets busy during rush hour. McDonald's is McDonald's so I won't comment on the quality of the food, but I'm giving this specific location a 4/5 because sometimes they forget certain items like extra cheese on a sandwich, or giving me regular soda when I asked for diet, etc. I've been to some bad McDonald's restaurants and this isn't one. The staff have always been pleasant and I've been coming here for a while. Please ensure you check your order though! read more

McDonald's - Lunch menu - Burgers Near Me - Indianapolis, Indiana

This is the slowest Macs in Indy. It's a horrible drive thru experience. I also went in to use bathrooms. No toilet paper in some stalls. Avoid this location. I'm still in this drive thru, after 30 minutes, from the speaker mind you, so I tried calling the store manager and no one answers. read more

If I could I wouldn't give any stars. We took our granddaughters here for breakfast and not only did they charge us for water but our granddaughter's pancakes had hard spots all over the edges. I had ordered the big breakfast with hot cakes and a medium coffee since we ate in I figured no problem with the order big mistake my hotcakes were worse than our granddaughters couldn't eat them. They did not have orange juice and the coffee tasted like it was made the night before plus not even hot. I would avoid this McDonald's at all cost. Staff and manager were not at all friendly read more

Like most MCDS usually the food is okay. Unfortunately, this time the food wasn't good at this Mcds. The bread tasted old. The meat was cold. And the napkins was on the bottom of the bag making the napkins very greasy. Who wants to rub grease all over their hands and face ? Nobody, I hope? Well thats my experience today. read more

McDonald's - Mcds - Burgers Near Me - Indianapolis, Indiana

Say in drive through for 45 minutes and didn't move, definitely not worth the wait here. Never got to try the food as the line was so long and not moving, luckily there's other faster choices near. read more

I hate this location, it's 9pm and lobby was already closed even to take out orders so ridiculous bc the drive thru is slower than a slug.... They never get order right either... read more

As a McDonald's you already expect a steaming pile of on a tray served by most unemployable folks but this location really helps lower the bar. I dare anyone drive through for a bite at night and see the incredible talent that has been procured for this establishment. read more

They do not have anything on the all day breakfast menu except burritos and hash browns. When I asked about any of the all day breakfast sandwhiches on the online menu, they said they don't serve those throughout the day. So switch it back for this location. They do not do any of the bfast sandwhiches all day at this location. read more

I get that this is a McDonald's and fast food is...fast food. But this McDonald's gets even the simplest order wrong. Today was the second order in a row they messed up. First time I ordered and was charged for a double hamburger, got a single. Today I ordered two spicy McChickens with pickles. Surprisingly they remembered the pickles, but they were original McChickens, which are only a dollar but I was charged the $1.89. I can't believe people want to be paid $15/hr to pay so little attention. read more

The worst McDonald's I have ever been to, they really need new management here, employees are rude, they never say anything or make eye contact with you, my fries are always old and soggy, I drive out of my way to go to the one on Southport road or the one on Emerson by Menards. read more

Took my grandson in for a quick bite to eat on 10-14-2019 at about 3:30pm before we went home and what a mistake that was. The food is as usual but the manager on this shift needs to be fired. Apparently she/he doesn't want to manage the teenage employees that want to stand around the food pickup area cussing like sailors. Hopefully my grandson didn't pick up any choice words to take home to mom and dad. Seriously "manager," do your job and manage your employees. The only decent part about this visit was the young man who took my order at the register and the friendly older lady sweeping the sitting area!! What a joke. Maybe corporate should check into this. read more

Worst fast food restaurant and they didn't hear me because of the loud noise outside and they didn't ask about the 2 for 6 dollars big mac and they are not smart read more

Last 4 times I've been to this one they didn't give us half the food we ordered. Unacceptable, employees refused to even acknowledge we had a problem. Will probably never eat McDonald's again. Burger King it is read more

I'm really curious as to why every night they can't make food but only serve drinks? I deliver food and it seems like every time I come here the workers have a couple cars in the drivethru (assuming their friends maybe cuz they're just talking and laughing) but can't take any orders? No reasoning, like short staffed? But nothing. Just pure laziness. If there's not enough workers then just close it down for the night?? read more

I had to call due to my order being messed up,however the manager on duty today personally delivered It to me!! Thank you for the amazing service today!!! read more

I like McDonald's I really do the only thing is that EVERYTIME me and my family go and order there the lines are always to long and it takes a lot of time you have to wait more than 5minutes just to wait for food I would not recommend this McDonald's read more

Waiting over 10 minutes now for two shakes. Got charged for Diet Coke, didn't order. Also no gloves anywhere.

A lot of the time me and my girlfriend come here they get something wrong or late at night they say they will only serve drinks idk if it's under staffed or they are trying to get out of work specifically the night crew read more

This is the slowest McDonald's any time you come here. Lazy people.

The drive through guy that was taking our order the cashier was playing games saying he can't hear us mixing our order and laughing I am not coming back to this bad service place and saying really harmful words in back yelling at each other. read more

Ok so Im not too much on box chain restraunts an have never mentioned a fast food joint ....but now I am ....you know the place with the golden arches across every state an country....every corner an every small town in America....well enough said....I was in a hurry an needed something with a reasonable price...so when I went to the drive thru...menu board has new craft burgers an chicken.....smokehouse style....I ordered the bacon smokehouse single patty with bacon an cheese an medium fry....I will say its tasty an a bit greasy...overall rating for fast food burger 1 thumb up....will probably try the chicken smokehouse in the near future if its not just a promo.... read more

Out of dozens and dozens of McDonald's I've been to, this has to be the worst one EVER. I placed my order at 12:48, after being in line for 5 minutes. I didn't receive and pay for my order till 1:06! The woman taking payment took 4 minutes to give change back to the man in front of me! My drink spilled because the lid wasn't on and the fries were COLD and sick!!!!! This is one of the reasons I don't come here anymore. The service sucks and so does the food! I hope you guys it together one day because I really used to like being a customer. I'm telling all my friends to avoid this one in particular and will share my experience on every social media platform! This is unacceptable! read more

This location has never gotten an order 100% correct. Associates are careless and disorganized. Fries are typically overcooked or have clearly been sitting too long. I try to avoid this location whenever possible. read more

I went in at 20 till 7 today place an order for a small coffee to go 10 minutes later was told we are holding on your coffee we have to brew some more I was like what? Should they have coffee ready every morning and several parts of that? read more

McD is horrible at best, but 20 minutes waiting for a car order to me made from our auto Because a customer was carrying a gun is OUTRAGEOUS read more

Worst McDonald's I've ever been to. Very dirty and the drink/condiments area was filthy and near empty of everything at 8pm. Took nearly 20 minutes to get our food and there were several mistakes with our order. read more

Well, finally got a chance to visit the new McDonald's on Emerson. While I really like the color schemes, etc inside, I do have to say that I am not impressed overall. From an overall layout perspective, this is probably the most poorly designed McDonald's I've seen anywhere in the country. For starters, the men's restroom is literally directly behind the cashiers' station, separately only by a six inch thick wall. Everytime someone uses the hand dryers in the men's room it is SO LOUD you can't hear the cashier asking what you want. In fact, my wife and I were sitting half way across the restaurant and could barely hear each other over the noise from that hand dryer. There is also some really annoying loud bell that rings over near the drink station on a somewhat regular interval...seemed like every few minutes. And, again, very loud. Then, every buzzer and alert from the kitchen seems to be much louder that I recall from any other McDonald's. The seating design is an open floor plan and open layout. Seating looks nice and modern....BUT, the "open" layout is such that there are no natural sound breaks throughout the room, making this the loudest restaurant I've been in for a long time. The new design is definitely not conducive to any sort of relaxing dining atmosphere. I will likely stop in from time to time to grab a quick meal to go, but not likely to make it a dine in destination any time soon. And,one more thing...I eat a lot of salads lately. Just found out today that this McDonald's no longer carries croutons for any of their salads?! read more

The drive-thru is apparently designed more as a museum than a means to quick food. For that reason, if you're some sort of extra-terrestrial tourist trying to immerse yourself and take as much time inspecting each minute step in the process, and every square inch of the outside of the building, this is going to be the best bang for your buck. Any other McDonald's will get your order, take your payment, and serve your food in mere minutes, depriving you the joy of getting acquainted with your surroundings or even shutting your engine off to listen to the subtle roar of nearby traffic. Traffic full of people trying to get places in a hurry - not like you: an alien writing an article in a Martian travel-guide on Earthling drive-thrus. That said, I didn't have a problem with the staff. They seemed friendly enough, maybe only slightly irritated and stressed over something - something I assume is creating the delay. I can't be sure. I'm also not too upset since I wasn't actually in a hurry. Only flabberghasted at how long I really spent there. When I pulled up, I sat for a couple minutes before I decided to browse Reddit on my phone. I ran across an article about Chance the Rapper starting an awards show for teachers. I'm not a hip-hop fan, but he seems like a stand-up guy, so I thought I'd give it a shot. In the time it took me to get through the line, I had listened to the first 5 tracks of his latest album. Side note - it's not bad. I didn't think to time myself, but my best guess is that I was in line for about 20 minutes total. If you need to kill 20 minutes or so, and someone is keeping track of your geolocation, this would be a great excuse. The food was fine. It's McDonald's, ya know? read more