I have been to lots of McDonald's but I have never received the level of service that I received here. Because this is on the way to a lot of high country ski resorts and on Christmas Day the line was long. You wouldn't know that as the speed the moved was incredibly fast. The order taker was clear and professional and took our order very rapidly. When I rolled up to the pay window the cashier already had the credit card machine at the ready. We received our order and were back on our way in minutes. This particular McDonald's should be used as a standard for service. If they did that they would always be on TOP. OH and was cooked to perfection and very delicious. read more

Idaho Springs McDonalds is always a sure bet! Sharing a location with a gas station, I always feel like I'm at one of those east coast truck stops with all the restaurants combined. These food has always been fine and fresh, and I sure love using the app to get cheap bites on the road. This location is even easier than Dillion, and you can jump on and off the highway really fast. Idaho Springs is a blast too, and this is a nice amenity when the tourists are packing all the other restaurants during peeping season. Or after a hike and beer! Staff are nice and inside has been clean if not always busy. read more

We had breakfast here yesterday and we used the kiosk. The system worked well and the delivery of our food to the table was quick. The restaurant dining area was clean and quiet. This was one of the better experiences at a fast food place that we had in a while. I would recommend stopping by here for breakfast. read more

App says they were open until 1am, so we decided to order in the app. Showed up at 11:45PM, checked in with the app. They wouldn't answer the drive through. I made 3 attempts to drive around and I could see people were working. Finally got their attention and they said they were closed. Asked to speak with the manager since we had already paid for the order and he was super rude to us, said we were not there at 11:45, but we were. Basically he called me a liar which did not set well with me. Anyhow we did not get our orders, and we don't have plans to be back. read more

We wanted a quick breakfast on the way to skiing and even this was super busy it did serve super fast. Food came out as soon we ordered from the touch screen. It's attached to a convenient store and gas station read more

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Always they get the order wrong, pay attention to the order your filling. Sitting in the drive thru to get a order corrected is bs

I've been here 2 times and they've messed my order up both times. I ordered 2 double cheeseburgers and BOTH of them had only one Pattie, and 2 slices of cheese like they were trying to fool me or genuinely didn't know the right proporations, either way not good. then today I went back and they missed a medium fry on my order. poor customer service. I actually tried to cancel the 2nd order of fries I had ordered by accident (which was the item they forgot conveniently) and they told me they couldn't fix it because I ordered on the app. both times bad experiences. wont be going back. all the locals know this place is in chronic need of more capable employees. read more

Worst service the manager guy was rude I ordered 2 large fries they were cold and it was a small fri in a large box and a double quarter pounder that was almost cold. he told me that's the way it is!! And turned around and walked off pretending he didn't speak English Horrible attitude Edwin Garcia was the guys name stay away from this location!! The ladies were nice but this so called manager was not a bit interested Pretty poor service specially for a so called called manager I don't live far from here and this is the first time I've ever come in here bringing my five-year-old son which he loves McDonald's we will never come back to this location! I will just go to Evergreen read more

Stopped by twice on our trip to Grand Junction. Haven't had McDonald's in ages so it was a change. Both times the filet o fish sandwich wasn't assembled properly with lots of bread on one side and no taste. Skimpy on tartar sauce as well. Just wasn't as good. The fries were yummy. They have some of the best fries. On the way back I had to get some salt as no salt on our fries at all. He got burgers both times just different types. I think this satisfies my McDonald's craving for a while. Parking can be busy. Be careful as there's a drive through and it's attached to a gas station as well. So lots of vehicles coming and going. Convenient stop off interstate. read more

HORRIBLE !! went there at 6 am they open at 5 am first of all horrible service waited to take our order for 5 minutes then the Mc griddle bun was ROCK SOLID and the burger tasted freezer burnt worst McDonalds ever read more

Soggy fries, awful service, and extremely long wait....oh my! Stopped here on the way up to the mountains and was pretty disappointed. They were unable to process/understand how the app deals worked (which are accepted at most, if not all, McDonalds). Once I finally was able to get my order in, the fries were 3/4 full and soggy, the burger was clearly sitting out for a long time before being served, and the staff was overall not accommodating/friendly. Normally a fan of McDonalds but this one not so much. read more

Worst service I have ever received from a McDonalds. The person at the window kept messing up the order and there was a lot of back and forth correcting it. Even at the window she was repeating back things I never said or ordered. Then either the manager or supervisor acted frustrated with me saying "I"was taking too long and they shouldn't be spending that much time with customers. Once we got to the 2nd window there was an item missing from my order, they added it right away no problem but I'll never return to this place again. If the person was in training the supervisor should've stepped in, instead of being an incompetent jerk. read more

They finally got my order right this time and had everything I wanted. I'm happy about this

Quick and easy stop for fast food if you're in a hurry in Idaho Springs. Probably the best McDonald's within an hour of Denver if I'm being honest. My main thing I don't like about McDonald's is the kiosk ordering system, however I have figured out how to navigate it and pay cash, as I don't use cards for daily transactions. They are very quick about taking cash, making change, helping customers. I saw a review that said you have to pay for ketchup? I have never experienced this here, sorry. It's always clean and there's a gas station attached, kind of weird ambiance but not in a bad way, and it's perfect for travelers. read more

A picture can be worth more or fewer than 1,000 words. It depends how long it takes to tell the story. In this case, fewer. After the Subway across the street made me nauseous before even taking a bite of my sandwich, this was only a slight improvement. I ordered fries and nuggets (you already know what they look like). Ate the fries but only took one bite of the nuggets. Just not an MCD guy. I should have known better than to eat on this block, which also contains a 6&40 Motel. I had never heard of this establishment, and I still don't know what it means. Possibilities: * Stay six hours and live with fleas for 40 nights * $6.40 per night * Six rooms and 40 beds I don't know. For all I know, it could look like The Four Seasons on the inside, so don't judge based on my review. If I'm going the subjective route on Idaho Springs as a whole, it might be the armpit of Colorado. As far as McDonald's goes, I would not recommend. However, I will say that the Asian girl with glasses at the counter was very friendly. read more

McDonald's - Appetizing? - Burgers Near Me - Idaho Springs, Colorado

I work in the medical field at the local clinic and I drive from Idaho Springs to Confer to get home. I stopped by Idaho Springs McDonalds and bought a spicey chicken sandwich, large fries and a large coke. I got halfway home and opened my chicken sandwich and bit into a band-aid that was left in my sandwich. I immediately stopped my truck to pull over and take a photo of the band-aid that was left in the sandwich. I turned around and drove back to the McDonalds and walked in and told them I was recording them to issue a complaint about the band-aid in my chicken sandwich. The manager right off stated that nobody there had any blue band-aids and I said I do not have any cuts on my fingers so this did not come from me. He walked back and asked his workers about it and again stated nobody had any blue band-aids. And I thought to myself, who would confess such a thing even if they DID have a band-aid? The manager was very rude to me and then went to get the supervisor. The supervisor tried to pull me aside and at that point I just asked for a refund for my meal and let them know that I would report this to the local health inspector, the news and social media. Nobody at that facility wanted to take responsibility for this incident. Also, when I was walking out of McDonalds, an employee told me to leave the facility and I told him I was leaving and asked why he stopped me in the first place. I am making everyone aware of this incident and hopefully do something about it. A recent update: Manger called me (unaware how this person got my number but it was a clear violation of my privacy) and offered a free meal. Really? Um..no. _______________________________________________________________ read more

McDonald's - If you can see the bite mark from my front tooth as I bit into the sandwich. - Burgers Near Me - Idaho Springs, Colorado

2:30pm. Girl taking the order is kinda rude. He English isn't very good but she gives attitude like my English is bad. She doesn't understand or is hard of hearing. The other thing is they charge $0.25 for ketchup. It doesn't come with your order of a meal with fries. You need to pay for ketchup. Wth read more

Went through drive thru to grab breakfast before going white water rafting. We ordered with two different orders and they were so nice about it. When we pulled up to the second window to pick up our food, the employee repeated our orders and checked the bags. We really appreciated this because McDonald's tends to miss things in drive thru. read more

This was hilarious. We ordered, they asked us to pull up by the door and they would bring the food out. I did so and then proceeded to watch someone bring our food out and hand it to someone else. I flagged the employee down and then she came back and yelled at me in Spanish that I pulled into the wrong spot. We did eventually get our food but with a major side of attitude. Maybe they don't care because it's a small town and there aren't a ton of options, but there are other options and I would use one. read more

Cold burger and the chick handing us the food at the drive thru had an attitude and didn't speak one word to us. She also didn't put the coffee lid on tightly so coffee spilled all over my boyfriend. Fun. Won't be returning. read more

The person in charge of the shift was too rude when taking my order, not only did he not give me the whole order, he also got upset when I told him that it was wrong and there were missing items and when I got home I realized that one of my chzburgers had no meat!! read more

Customer's service very bad! MC promotion Ray toys, but no Ray's toys! Long time service read more

McDonald's - Very bad service! No Ray toys!!! Why do you have promotions? - Burgers Near Me - Idaho Springs, Colorado

this McDonald's says they open at 5 am got there at 6 am nobody answered drive thru waited for 15 min saw a crew member there and nobody helped a whole line of people left because nobody was working! read more

After ordering our meal we attempted to fill our drinks, however there was water all over the floor in front of the dispensers with a bucket and mop positioned to the side. We walked through the water and tried to get ice but both ice dispensers were empty. One girl standing at the counter not doing anything acted surprised there wasn't any ice. So she took our cups and filled them with ice and continued to stand there not attempting to fill the ice dispensers or finish mopping the floor. The water on the floor and in the mop bucket was dirty and it really looked like someone dumped the mop bucket on the floor, there was that much water in it. It seemed as if no one cared or took pride in the restaurant at all. read more

Love this McDonald's! It's a great location and they usually provide pretty good service

Horrible service and did not receive our order right. Food is terrible here and looks terrible. read more

McDonald's - This is how my breakfast burrito came - Burgers Near Me - Idaho Springs, Colorado

As other reviewers have stated that this location is more expensive than other locations, but that is because Idaho Springs in a mountain town and everything is more expensive in the mountains. I went through the drive thru this time rather than going inside and the speaker was loud and clear and the employee was friendly and had my order on the screen quickly. If you drive a large vehicle, the curb at the first window can be tricky to navigate around and thankfully the employee at this window help me to avoid hitting said oddly placed curb. Overall a fast and trouble free experience. read more

the food came sooooo fast and they gave me extra pickle. the burger was bussing . the people were so nice I had a great meal

I came to this McDonald's at 4:00 a.m. and it is a 24 hour location. They were closed and the gas station next door said that they would not open until probably around 6:00 a.m. I would go elsewhere next time read more

The food quality is always poor at this location, every single time. It's never clean and the staff is always screwing something up. I try to avoid this place as much as possible but due to work sometimes it's my only option and this is probably the fifth time this year I've gotten food that's not even edible. read more

This is the worst McDonalds. They constantly get orders wrong the fries are a roulette of subpar, undercooked, or old and soggy. The people working here always seems to have some sort of attitude. If you want to use the drive through expect to wait for at least 20 to 30 minutes beginning to end for your food. If you want to get McDonald's I would recommend going to the next closest one 10 miles away because in the long run you are going to be waisting far less time. read more

We were here last Sunday. The place was pretty much empty. The dining room was a disgusting mess, trash cans were overflowing. The bathrooms were worse than the dining room. I called the "owner" to report this, but really the 'phone number was corporate McDonalds. The number the said to call back Gabby at 720-512-1998 she has had a mailbox full (not able to leave messages) for over a week (and probably much longer (lazy)! How do they expect to do business? The only thing I can ascertain is that their food is cheap (except this location), and people are OK eating crap food if its fast and convenient. read more

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Love this location! Easy and very convenient to get right back on I-70! Some people on here demanding the world, this is a fast food restaurant, let's calm down here! Never had any problems with them and they're always very friendly. read more

Places an order using the kiosk and never got my food. I waited 20 mins, while being ignored the entire time. Rude girl looked at me and as I tried to inquire about my order, she walked away. I paid for food that I never got. read more

Stopped at McDonald's for our 2 orders of soda. Asked us for $3.59 . The board says $1 each. Employee says it's gone up but sign hasn't changed. THAT'S because it's Bull. McDonald's in Idaho springs is ripping off customers. The website says $1. read more

Drive thru was quick and food hot, but didn't get our order correct. They forgot 1 sandwich and gave us 1 drink wrong. Not a lot of options in the area, so was better than nothing. read more

Today I got to visit Store#23780 11/10/2019 05:36 PM Order #56 I paid $23.64 at the drive threw @ 5:36pm I was given 2 sodas at the 2nd window and asked to park in lane 3 " i have 3 kids in the car and were on our way home to Aurora from Georgetown" so we have 3 fri's 30 nuggets and 2 Mcdoubles. I pull in my spot and a very angry man demanding his Money back to an employee was sitting in spot #2 he was refused a refund and told to wait... ok, i mind my own business and have my wife run our kids inside to go potty before we get back on the road. so i sit in the car and wait. fast forward it is now 5:51.... now in no McDonalds on planet earth does it take 15 mins to drop two baskets of nuggets and fries. So i go inside. Walk inside and low and behold, Manager is standing there bsing with some people behind the counter not doing his job. i tell him, i ordered my food 15 mins ago what is the issue? it takes 4 mins to drop fries. He says they had a mixup and hes sorry. I said the customer before me was pissed too, why are you standing at the counter gossiping instead of doing your job helping them catch up in the back? he states that he is sorry they had a mix up again and asked me to please go back to my car. I told him he needs to get his s*&t together and do his job in which he told me after i get my food not to come back to my McDonalds. So a few things here. 1. If this " Managers " behaviour is a example of what is acceptable by this Franchise owner then I truly feel bad for the Idaho Springs and Dupont community as well as his business. This manager should be demoted and shown how to work " AS A MANAGER" grasp the situation and Help to resolve the issue with his Store. he needs to be helping staff, not leaning on the counter barking orders at other people. he should have come to my car and apologized for the wait. 2. Do not have an attitude with a customer who came to a fast food restaurant expecting fast food. after i waited 15 mins in my parking spot without any contact you can bet your butt im going to come inside and speak my mind, your responsible, its your crew. when i come in and see you sitting on your hands doing nothing to correct a situation you can bet im going to be even more upset. 3. do not tell a customer not to come back because that causes reviews like this. but hey, I don't live there so i don't have to come back. and i will share this experience with my Friends and family in the off road community and beyond. if your in idaho Springs, and you need to grab some food, just go to carl's Jr, they cost a little more but you will at least be treated better than the guy next store. read more

I love McDonalds. Fast, cheap, delicious. Except this one isn't cheap. My bill was almost double what I pay at other locations. At McDonalds... that's a one star. Beware. read more

Stopped here for a quick snack for my kids, ordered a McFlurry and 2 apple pies to name a few. The McFlurry was all over the outside of the plastic lid, okay so maybe no big deal but they could have at least wiped it down. I checked the bag like we always do, there was 1 apple pie. I told the server (a guy with a beard that wasn't even covered) he responds "I put 2 in there!" I checked again, took everything out, even all the napkins at the bottom. Still didn't see any. He angrily replies "I'm sure I put 2 in there!" I handed him the bag and said look yourself there's only 1. He wouldn't look at the bag (because he was wrong!!!) and said "Well, I can't do anything now, you'll have to pull forward!" Like okay how about "I'm sorry about that, would you mind pulling forward?" So I'm waiting in my car unsure of how long it's going to take as our fries are getting cold. I call the number on the receipt and they said it's still baking. That would have been nice to know beforehand. The manager comes out and sees me waiting, asks the server who just stepped out for his break, he responds in an annoyed voice "she says I only gave her 1 apple pie even though I gave her 2 so she's waiting for 1 more!" It's an apple pie!!! Really? Why would I lie to get another apple pie?!?! I can afford to buy as many apple pies as I want!!! So I rolled up to the manager and told him " I checked the bag multiple times there's only 1, here take a look yourself!" As I'm trying to explain to the manager, he's walking back in and not even trying to listen to me and says "I don't care what's in the bag I just want to get your problem solved!" No apologies either??? Man these people here are rude!!! So I wait some more and someone else comes out with my pie and finally apologizes for the wait. I told him I have no problem with waiting, I do have a problem with how rude everyone else is!!! I get back to our Inn, the apple pie they just handed me was undercooked and the first apple pie they originally gave me had a sticker that said consume by 8:30am. This was at 2pm!!!! Don't ever go to this McDonald's!!! The Starbucks across the street has the best servers ever. They're courteous, well mannered, and kind! read more

don't like giving bad reviews but this place could use one. ever time i order something they forget to put something in the bag. so aways check before you leave. read more