Order 1220, 12/23/25 drive thru, received everything except the burger which is the main part of the combo. Unfortunately for me, it's the item that I wanted most. Secondly, the receipt is so faded you can't read most what's on it. Lastly, slow down a little, double check and be sure ALL ITEMS are included in the order before it's passed off to your customer read more

Sh!t McDonald's :) go to any other Play ground always closed Something's always wrong to where they cannot use the app in anyway Annoying read more

Road trip bathroom stop. Really wouldn't visit this McDonald's otherwise. The kiosk is not ideal for ordering as it automatically tries to add deals and you can only use one at a time so it's slow and not intuitive. Even with a person to help it's slower than ordering at other McDonald's that have counter service. read more

McDonald's - Minimalist - Burgers Near Me - Hesperia, California

Many times failed my order. Specifically I ask for no mustard but they add some. Ruins the whole experience for me.

The worst location in the high desert. Management is rude and unprofessional and service is very slow at times. They have an email posted to reach out for good or bad comments yet they don't even respond and I'm sure won't fix the problem. So I'm on here blasting the poor service and lack of customer service. read more

McDonald's - It should've even be up. They don't respond to your email anyways! - Burgers Near Me - Hesperia, California

Service and cleanliness sucks very rude employees very disappointed needs major improvements or just shut it down

Thank you mirna for making my order right. Came to bring the kids to play in the play area and ordered something to eat great value for my purchase. She also keeps the place nice and clean such a hard worker read more

McDonald's - My order looks delicious - Burgers Near Me - Hesperia, California

When I entered McDonalds I had an order ready, not only did they take more than 30 minutes. They didn't even have my order in their system. When I told them, the employee was rude and disrespectful. When I arrived at school, I look inside of my tea, and see hot water. read more

0 stars for the lack of customer service to the manager speaking on the phone order was placed DELUXE BUNDLE, and added one sausage egg extra , but.... the bundle includes which includes deluxe breakfast, 2 sausage eggs, 1 hotcakes , and 3 hash browns... all I got was one deluxe, 1 has brown, one sandwhich, I was told the drivers of door dash were bugging for order before the store opened which if it isn't open why did it let me place and order? Even if so I received one sandwich one deluxe one hash brown I was told she could Not read the order on her monitor like huhhhhhh??? Also she asked what can she do for me? Like wtf can you do for me? Because I paid 40 bucks for some bullshi* order and tipped driver and I got 7 dollars back on a refund. Usually if you have an issue with an order you can contact the customer that place the order. The customer that's paying your bill. The customer that waited 45 minutes for the order. Anyways never order from here the person on the phone stuttering didn't know how to Solve the issue. Like asking me what can you do for me? Like what can you do? Do you even know how to solve this issue? No... read more

Thought I do an updated review since it's been a year and a half since my original review. I came here for chicken nuggets and McFlurry M&M. So here I am... 40 pieces with 2 large fries for $20.00... still a pretty good deal! Used to be $16.00, but hey, gotta go with inflation. Anyway, fries were fresh and crispy this time around... ask for no salt and you may get lucky... not always though LOL. Nuggets are always on point. Can't go wrong with McFlurry. Water is good, too. Service was good. Ambiance is okay. Can't really rave too much about McDonald's appeal... it's McDonald's LOL. Happy Ronald McDonald's! read more

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I would bring my son to this McDonalds because of the play place they have, but it is now summer here in the HD and they will NOT turn on their AC. It is extremely hot/humid! finishing our meal was a struggle and once we were done we were out of there. Many parents complained to management and they still won't turn on the AC. read more

I have been there three times since I've moved here and every time I've had a problem with the horrible customer service that cooks getting my food wrong adding beans I didn't order my missing food that I did order and never got just the worst read more

I wish I could give this place No Stars. This was the worst Big Mac meal I have ever had,, and I'm in my late 50's. The Big Mac was dry and burnt. I used to love McDonald's as a kid. I have tried and tried to give McDonald's a chance and I'm disappointed almost every time. If you decide to go here anyway,, please check your food before you drive away. Don't just check to see if they got the items correct,, open the burger containers and make them do it right. I wish I would have. read more

Food always takes forever don't go to this McDonald's during school hours you'll never get your food and there's kids walking all over the parking lot read more

A worker named Blanca was handling food after she had just picked her nose. This is disgusting and unacceptable food handlers practice.

This is like the third time they forget to give me the food I pay for this food It's not free, I pay for it dumb asses!!! Not even an apology or a free time to make up for your incompetence ok so now I rarely come here In N Out is better than you guys. Will not come here again bad service with children read more

This place definitely needs better reviews the people here are very sweet and so kind and the service is so great

They should change their store hours because they are never open until 1am. I have driven here SHORTLY past 12am and there are employees in the building but they don't take drive thru orders past midnight .. it's happened to me more than once so it's either a lazy crew or the business owner needs to change store hours .. read more

The egg was forgotten in both my egg mcmuffins. Drive thru was too busy to say "please hold". I couldnt tell if drive thru was working or not. read more

McDonald's - They forget the egg in two of the sausage egg mcmuffins. - Burgers Near Me - Hesperia, California

Order a Mcdouble with no cheese and asked to have diced onions substituted with slivered onions and asked for barbecue sauce with my chicken nuggets...... Burger came with a stamp that said no cheese, but had cheese on it anyways came with no onions and received absolutely no napkins in the bag no sauce not to mention it took forever literally hate goingto McDonald's not like it was back in the day read more

McDonald's - McDouble - Burgers Near Me - Hesperia, California

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The staff is very rude and not to mention they don't wipe the tables down if I knew the place was dirty I wouldn't have ate there we had already ordered our food I had to wipe the tables down they were filthy and also they have balls of hair and just nasty play area disgusting this place is very unprofessional never again will we eat there read more

Place is clean and all but the customer service sucks , I literally was standing by the cashier to ask for mexican salsa and they kept ignoring me while having a conversation and being on their phones , once i was acknowledged they gave me attitude. They need better management. read more

The workers reeked of weed and were really rude. We waited 20 minutes for a happy meal and a $5meal deal. If it was busy it would be understandable for the time, but it was slow and they were just on their phones:/ read more

I can't believe this I just got home and my grandkids happy meals didn't have any toys in it. Their phone number listed says it's not available 760-948-2171 is not the correct phone number. Somebody needs to contact me to make this right this is very upsetting to my grandkids. read more

Today is Thursday at 8:20 am I'm having a great morning arriving at this mcds I get greeted by a very sarcastic woman oh lord I just kept laughing so my good mood won't go away lol I told her I have a code for a McMuffin she then stays quite and I asked do you want the code since she didn't ask for it and stayed quite she then answered sarcastically saying well if you want to use it yes you do lol I was like somebody woke up in a bad mood today and I have to deal with it. Hasn't she heard the saying that says if you have problems leave it at home don't take them to work. So I breath and said don't let it get to you so I just laughed and this is why workers get stuff thrown at them for being rude, sarcastic read more

You'd think I'd learn. So went there yesterday and today. Both days the apple pie was missing. First day I got home and had to go back. Today I was wise enough to check the bag and it was missing so they have blown my last three orders in a row. Unfortunately corporate doesn't give a crap read more

This is I believe is this worst McDonald's I have been to, I guess the more they get paid per hour the worse the service is, they forget to give items in my order and I had to wait 25 minutes to get my food with missing items and I have to deal with their attitudes, I'm not the type to get loud and angry, but this time I had to say something. McDonald's is not my type of food but my grandkids like it. read more

Oh hell nah Tina don't get me started on this trashy place. Bunch of little kids got my order wrong. I wanted a Big Mac he gave me a double cheeseburger with his Big Back ass. Tired of this McDonald's your customer service is as broken as your ice cream machines! read more

I order my food from my mobile took to long and when I received my food everything was wrong burg not wrapped properly fries all out the bag but customer service read more

2/21/24 @ 9pm Went to drive thru, code didn't work, employee said that they had been having problems with app. When the manager came to help, she said there was nothing she could do and was super rude and stayed quiet until i said hello? She replied "like i said there isn't anything i can do, do you still want the items or not" I was disappointed by the service i received management has a very bad attitude. read more

Ordered 7/26/22 using online app for McDelivery. Ordered a sausage mcgriddle - got bacon instead, despite it being wrapped in a sausage mcgriddle wrapper. Ordered an egg mcmuffin MEAL, but didn't get hash browns. No straws for two drinks. One napkin. Tried calling and it sounds like they have their phone taken off the hook with no answer. Seriously, how hard is your job?! I paid $26+ for two sandwiches, one drink and one $0.99 coffee. Are you kidding me? read more

McDonald's - Would love to show what I ordered but they covered the entire receipt - Burgers Near Me - Hesperia, California

I swear I would never go back and my grandson had a craving for one of their burgers so I said yes but I came back in tears and said I will never go again. I was in line for over 35 minutes. They have a split line, and they just stopped taking orders on the right side...I sat there and watch four cars from the other side , that had arrived after me) go ahead still nobody came on the speaker. I wasn't even in a big hurry but after a while, I had to just drive forward and order at the window and of course all the employees look at you with a blank look on their face like they have no idea what you're talking about. Then I got up to the next window and of course my order wasn't ready because I just ordered so they had me pull into the parking spot. When I got my food the my order was wrong. I didn't even check it before I left because I knew that no matter what I wasn't gonna wait, and I was never gonna go back. I upgraded to a frozen Coke so I'm out a couple bucks but I would pay ten times that to never have to go back to this place again. And the worst part of all is they shove everything in a bag so that you can't close the bag to keep the food warm and you have to unload everything to check your order it's ridiculous. The food is coming out of the top of the bag and they shove it to you that way. Just DON'T. This McDonald's has gone downhill so much. The french fries are terrible; never cooked enough and always cold. They seem to be having a competition about how many burgers they can squeeze in the same bag so you'll have a hard time telling the difference between a double and a single burger! They look like a fat person sat on them. The only good thing are the employees who are always friendly (and I bet they all order a pizza on their break). I don't care if I save a little money: I want my burger on a bun not flatbread. read more

I don't understand how on a Friday night they close the dine in by 8pm. We went to eat and they was closed. So we went to drive up window. We placed our order to wait a long time to get our food and got the order all wrong. Then I opened the burger and it was made so bad like they just slapped it all together. I had to built to burger myself. I wanted to go back and show them but we had already drove away and was on the freeway. So I made a call to them to inform them of what had happened. They said oh ok please hold. While waiting I'm thinking a manager will come on and talk to me. 20 min later someone gets on the phone and asked me what the problem was. I explained we got the wrong order and how bad it was made. They told me you got food tho and well that's how it's made And there is nothing they can do now. We live not far from there and I will never go to that location ever again. Fast food service has gotten worst and more expensive. Beware and stay way from this place. Or check your food before you drive away. Also make sure your drink is t water down and if your allergic to something and asked for no onions that it doesn't have onions in them. I have a.I broke out bad and got sick. I will be contacting corporate also about this matter. I ended up on the hospital. read more

Very satisfied with my service and food I am not from this area and was a little skeptical after reading all the bad reviews. Luckily I was proven wrong and my food was delicious and the workers were super nice. read more

Arrived at drive up, more then 15 cars come out of drive thru. It should not take 15+ minutes for drive up. Why are we paying $20 for this. Clean house and hire all new crew. Follow Mr. Musk tactics. Poor productivity, bad attitude, unwilling, lazy, your fired. Better training needed at pay rate. Not everyone should be a manager. Teach employees they need to earn it, not pay for poor service read more

Their food is absolute shit and their service is worse.. I don't know what they are serving people, but it's not food. It tastes like plastic, their prices are outrageous. The trash that this place puts in to this planet is disgusting. You wanna go green? Start with this place, please? read more

The inside is gross, you can tell no one is cleaning it . Service is also trash. Just shut down the place.

Had to write Corporate first time about the ice cream machine "not working" when I called and they told me yes it was working and when I pulled up to the drive thru they laughed thinking their mic wasn't on. And heard them joking and seeing who wanted to tell me it wasn't working. Corporate called me back apologizing about the incident. I gave her the Benefit of the doubt, and give it another chance. today went perfect. Better then I expected. And got my mc fluffy. Thought everything went great. But when I got home, took a bit of my mc fluffy, something was off. Come to find out. All they did was put the Oreo toppings on top and never mixed it. I'm so fucken upset. You be the judge of photo. Does this look like a mc flurry or not? read more

McDonald's - Burgers Near Me - Hesperia, California

I don't know why people rate this below 5 stars! Maybe they are just grumpy. I always get exceptional service and the food is on point. The staff is friendly. The inside and parking is nice and clean. Give everyone a raise?! read more

McDonald's - Delicious Caramel iced coffee. Mmmmmmmm - Burgers Near Me - Hesperia, California

Went with my mother this afternoon. It was so dirty inside and out. The floors, the counters, tables. Their fountain drink area was out of everything and a total gross sticky mess. The staff were absolutely rude. No customer service what so ever. To top it off the food took 45 mins to get it and it was cold, soggy and fry's were so hard and burnt. I will make sure I share my experience with everyone I can. Customer deserve better. read more