I'm not usually one to review fast food, but honestly was very happily surprised stopping here while passing through Hawthorne to Lake Tahoe. The staff were the friendliest people i've ever come across in any fast fast food restaurant. We placed a mobile order to pick up inside, and with a family of 7 ordering, they were extremely quick with their service! The bathrooms were nice, just a normal, well-kept pit stop. The quarter pounder was also the BEST burger i've ever gotten across any McDonalds i've had. Great experience and great service! read more

Food 1/5 Service 1/5 Ambiance 1/5 New and modern McDonalds but as we approached the trash was piled high outside. Every trash can was overflowing. Inside there were no napkins refilled, the bathroom floors were saturated in urine, and the staff did not seem to care about anything going on around them. Too busy chatting it up to care about customers This place is in need of a manager badly. read more

This was the first almost completely automated McDonald's I've seen. You walk into a small area with 2 large kiosks where you use a computer screen to order. I finally saw someone order from a cashier but it seemed the exception. I placed my order and took the ticket it spit out-or, I thought so. I'm waiting and waiting while others get their food. I help someone else get someone's attention to get a sauce and I asked about my food. A manager takes my ticket from the machine and it wasn't one for my order. He gets it straightforward out and gives me a placard to put on my table for them to deliver the food. They bring the food but it's missing a coffee so I went back up to get that. Food was good, service was, too. The machine had a ticket from earlier that someone didn't take that I ended up with made the whole thing confusing. If this is the future, I will be hungry. I use my app when I go for fast food and, even, have used the ordering kiosks before. All in all, I want people there to help when the machines mess up. It was late for me, I was tired and this wasn't fun. read more

McDonald's - Digital McDonald's. - Burgers Near Me - Hawthorne, Nevada

The service here was amazing. Tracy was a spectacular employee and helped us with all our needs with a smile on her face. The food was delicious and exactly as we ordered, and there was such a welcoming environment all around. Would definitely come back! read more

McDonald's - Burgers Near Me - Hawthorne, Nevada

We always stop here for a drink and some fries on the way to Reno. First off using app is important because you get free french fries with the purchase of any drink . Also, you get to build up points for free food. And then there's always the free fries or the purchase of a dollar gets you free french fries. This place is not too busy tonight, people are friendly, food is consistent . read more

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Soda machine was out. Staff would not attend to it until all food orders were filled There is no visible menu. You have to use a kiosk. One was out and the other one made you sign up with the app to order. Staff was busy and efficient, but were unable to assist in any way. read more

Tracey was the such a sweet and genuine soul. She was very helpful and her smile was so welcoming coming to McDonalds.

Lame. After a long drive, we were excited to see a spot to stop for a quick bite. The drive thru line took forever and when it was finally our turn. We were informed of running out of fries! WTH it wasn't noon yet. Decided to just leave and was stuck in the line. Not sure if they only had one person working. Do better read more

Worst Mc Donald's I have ever been too and I have been all over the west coast to the east coast service is not great and they never get your order right and the foods usually cold and dose not taste good either I stay away from there after two times of eating there!!! read more

I hate this place but was desperate and in a hurry. So I tried again. The food was so cold you could use the chicken nuggets in the Coke has ice. They had options on the menu. They were not available instead of telling me or not having them on the screen because, you order yourself, they decided just not to do it and hope nobody caught it. How many people have driven down the road only to realize that their food was not correct? read more

WARNING -- This was the worst McDonald's we have EVER been to. Dirty bathrooms, slow service and VERY bad food. We've had our share of Big Macs and Filet O Fish and these were inedible: the buns were thin and dry, a half slice of cheese and a teeny squirt of sauce on the Filet O Fish. We couldn't eat either sandwich due to the poor quality. Keep driving - better to be hungry than sick. read more

I rarely go into this McDonalds, as I'm usually heading from Reno to Vegas, or vice versa. I either head through the drive through, or use my app to order ahead. I have no complaints about this Mcdonalds. My order has always been right. Wait times have just been moments. Once or twice over the years (since like 2012) I've popped in to use their restroom while waiting for food on my road trip, but since I now use the rest area/dog park across the street to let my dogs do business, I don't go inside the Mcdonalds to relieve myself (what a weird sentence I never thought I'd use!) read more

Keep going to another location. Curbside order took 30 minutes. Went in to check and was told "a lot of orders" ahead of us - meaning more people waited half hour for fast food. Employee was pretty rude and stand offish while inquiring about an order half hour old and counting. Pretty disappointed with a national chain of this caliber. It's lunch time at a busy location and they are still waiting on food? Poor management indeed. Next time I'll skip this location and others as don't need this read more

I have serious wonders about some folk. This is a McDonald's. Not Duke's Steak house or Battista's Hole in the Wall. Giving your run-of-the-mill Donald a one star rating is weak. How wonderful it's available in the middle of the desert. Order your two cheeseburgers, a fry, a coke. Eat it here and rest your car or get it to go and east it elsewhere. Either way, it's pretty straight forward. Btw, Nevada law enforcement really frowns on eating in your car. The restaurant is clean, plenty of tables and usually a clean restroom. They try to push you into ordering through the kiosk. You don't have to. Just wait at the register and they'll be happy to serve you. 03/24 read more

The worst! Don't waste your time here. I ended up throwing most of my meal away. Slow service too.

We ordered online from the road but it still took 10 mins for the food. I have a feeling they don't start the order till they see the whites of your eyes because it's not busy. Do NOT order the "spicy sausage egg McMuffin" It's not spicy sausage. It's some nasty stinky inedible orange sauce they literally and too generously slather on both sides of the English muffin. I can handle spice but that stuff is awful. I had to take the egg and sausage out and eat it without the muffin. So gross. The hashbrown was tasteless and the coffee was so hot we had to wait a long time for it to cool off. It was lawsuit hot. read more

I read the other reviews and giving my impression of this McDonalds. Not all McDonald are the same. This one surprised the me. Let's start with the bad. Both times I've been here on my way to and from Tahoe I did mobile orders with curb side pick up. Both times took a longer than others. So why is this, well it seems the they make everything on the spot because they are busy and everything tastes great. Honestly, the past couple years I struggle to get crispy French fries McDonald is known for and this place always makes them perfectly. The Big Mac, burgers, all taste like they just made them. It's now a go to spot that I recommend going to Tahoe. read more

McDonald's - French fries - Burgers Near Me - Hawthorne, Nevada

It is McDonalds, so expectations were based on that - not fine cuisine, but should be consistent. Tried to get lunch here 2 times while in town. Both times they had no CO2 for fountain drinks. I did get breakfast here 2 times, which met expectations. read more

On US 95, civilization is often miles apart. We arrived in Hawthorne a few days ago after a ~90 minute drive from Hawthorne with not a lot in-between. In these situations, even a McDonald's looks good, at least for a snack. This McDonald's is in a convenient location whether you're on the bypass or coming through town. Gayle and I did drive-thru for some ice cream cones for the road. Our treat was so-so in taste, but refreshing nonetheless. Service was a little slow, mostly due to employee chattiness. But then, we weren't in a hurry for the long road ahead. Tip: If you're coming through during the week and you'd like burger and fries (and more) as a upgrade from McDonald's, Pepper's Place is only a few blocks away. If you want to avoid the golden arches entirely, the Hawthorne Rest Stop (across the street) has decent bathrooms. read more

Horrible and slow service but only game in town. I hate using the kiosk and the drive through is too small. My truck rubs every curb in the drive through. Only two kiosks to order and one was broken. Screens were not clean. All trash cans were over flowing with trash and multiple employees just ignored it. One employee was on her break, sitting outside on the floor next to an over flowing trash can. 20 minutes late, when I got my food, she had returned to work and never emptied any trash. Things were even slow. I recommend going to port of subs nearby. That's what I will do when passing through Hawthorne. read more

Disgusting. DO NOT EAT HERE! this is the worst McDonald's in the whole world. I'm not exaggerating. The food was literally not edible. I requested a refund and they told me no refunds. It was so gross I left 25 dollars of uneaten food on the counter and left. They serve old food that's burnt and cold The service was atrocious. The restaurant was dirty. The order was slow and they were totally unapologetic about all of it. Literally the worst McDonald's ever go anywhere else. But here the owner should be embarrassed read more

I ordered through the app for table service. As I waited I watched people come in, order, eat and leave. After 10-15 minutes I went to the counter and asked for my food. The staff was rude, disrespectful and acted like it was my fault for ordering on the app. This location has terrible service. I had a very bad experience here and will not be back. read more

Location, location, location. If you're driving from Vegas to Reno, this McDonald's sits at the right place for a snack, bathroom break and fuel purchase. The food is exactly what you expect, but the service varies from reasonably efficient to inexplicably slow. An order of nuggets, fries and an iced vanilla coffee can take 3 minutes or 30 minutes. read more

I know this is a McDonalds but I've seen better service from a circus clown , the food was over cooked by patties on my Big Mac were dry and there was verry little Mac sauce to even try to cover up the over cooked patties , don't waste your time go to peppers read more

Nice place to stop for a bite to eat and to use the restroom while on a road trip. I wasn't planning on this stop, but after driving 3 hours with 2 more to go, a break seemed real nice. I spent about a half hour here getting my caffeine fix. Dining area is small, but that's to be expected for a small town. Restroom was clean, staff was friendly. No complaints. read more

McDonald's - the interior of a restaurant - Burgers Near Me - Hawthorne, Nevada

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I know why the staff who made our sandwiches did not put lettuce. The family next to us had lettuce in their sandwiches. Im glad we don't live in this place and it's sad to know that we still lack diversity. read more

McDonald's - No lettuce. No lettuce. - Burgers Near Me - Hawthorne, Nevada

Dreadful service. Half filled drinks in drive thru. Most dilapidated drink machine inside I've ever seen - labels about unreadable. This place advertises itself with signs in Tonopah that it's just down the road (as if asking drivers to avoid Tonopah fast food). Don't. read more

Worst McDonald's experience ever. Overcharged by about $7.00 I was told the price on the Menu Screen in the drive thru was for mobile apps only. What??? That's such a ridiculous explanation. This guy was rude on top of that. Dumb and rude...terrible combination. I was also given a watered down drink. Avoid this McDonald's!!! read more

Walked in and it smelled like wet dog. Place was mostly empty but they seemed to have no interest in taking our order. Girl behind counter was useless - Walked out read more

Hello McDonald in this location... reviews are so low... Don't you want people and passer by stop to get your food? Well maybe you think we have no choice but to wait. But at least make some changes to train your people to make it a little bit faster. Even the kiosk is slow. read more

McDonald's - menus on the wall of the restaurant - Burgers Near Me - Hawthorne, Nevada

I'll tell you what, this is a great MD location if you really need to use the rest room. It's right off the highway, just pull on in. The restrooms are clean. I'll skip the food though. read more

Macdonald is a place you can count on getting something to eat quickly. Especially if you are in the middle of nowhere. (That's the first food, right?) I understand we all make mistakes and this time, they forgot to put 20 chicken nuggets... ok not a big deal. We picked up our order and left, already on the road and realized food was missing. So we called to get refund. They said we had to come back and they can't do refund. That's not true. Any restaurant can do refund if they made a mistake and actually a manager always apologize. I think they just took advantage of people from out of town, knowing that we would never come back so they don't care if we complain or not. Not sure this is franchise or owned store but I am sure we're not the only one experienced this and whoever the manager of this location should take care of this. read more

This is the perfect place for a bathroom stop in the middle of nowhere. The bathroom was clean--though the floor in the main restaurant needed attention. The line was excruciatingly long. Instead, use the auto-ordering kiosk. A great benefit is that the restaurant is on the corner of the town and the alt truck route. You can jump right on the truck route when you have your caffeine and are ready to see more sand. read more

McDonald's - Dirty floor - Burgers Near Me - Hawthorne, Nevada

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"We are in the middle of nowhere."-cashier. With that said; the food was good, line fast and those folks in the back working like a well oiled machine. When I asked for an Orange Fanta the cashier kind of looked at me like was speaking Greek. I continued to translate (I'm trilingual) 'cause my southern accent (what accent?) sometimes gets in the way of my knowledge of The King's English. She finally understood & the order continued as always. Plan your trip right and you will even be able to take a picture with the mountain goat statue in the front of this place. Good stop. read more

It's a small town. This is the only fast food joint available that's open fairly late. The workers are absolutely the kindest and the facilities are clean. I've been in Hawthorne for a week now and have gone here a few times. There may be times there were delays, slightly slower than expected service for food, but they're also fairly short staffed. They're doing amazing with what resources they have available to them. Food is, well, McDonalds. Depends on your flavor palate whether you think it's good or not, but it's consistent with every other McDonalds I've been to. I can see the tirade of angry comments from hangry people that only created an account to complain. I hope the one post you made just to tear down people made you feel better. It's not hard to be a little patient and kind. read more

The staff was extremely kind and helpful-some of the biggest smiles I've ever seen. The service was quick and the location was extremely clean. One the the best McDonalds I've been too. read more

Being the only true fast food place in town, one would think they would put more effort into their service. The drive-thru takes forever even if there is no one ahead of you. I've received cold coffee on numerous occasions. I'm a big fan of McDonald's coffee in general so when I received my first cold cup, I was not happy... The staff is hit and miss. I can get a great person at the drive up and then the next visit someone who doesn't care to do their job. I stopped going. I'll cook at home or go to two other great places in town. read more

The most disgusting McDonald's I've ever visited in my 50 years. Where do I start... flies everywhere inside, women's restroom didn't have toilet paper (they ran out), men's room looked like it hadn't been cleaned in months, they were out of 1/2 the sodas, ice cream machine down. Service was good. The workers were nice. They actually looked embarrassed. There was food on the counter with flies on it, and one of the customers told them they should cover the food with a napkin, and the clerk admitted that they really needed to do something about the flies. The food tasted off. Fries tasted stale, buns also stale, McNuggets didn't seem fried thoroughly. I supposed when you're in the middle of nowhere, McDonald's management probably doesn't check in to inspect the restaurant. We were thoroughly disgusted and said something to another customer. He said he passes by here all the time and it's always like this. Lol read more

First of all I would like to say I had a wonderful experience coming in even if it was just a burger with fries (TREASURE) she's the night crew she deserves her manager wage she works six days a week as I've heard and she needs to get paid this lady is wonderful and works really hard from what I've saw and I do appreciate the way she spoke to me with respect and it just grinds my gears that she doesn't get paid what she deserves she needs that money we need to feed our kids and the salary she's getting paid isn't enough and she deserves that raise for manager read more

McDonald's - Burgers Near Me - Hawthorne, Nevada

Service without a single person smiling. Got my order wrong. Didn't call our number when ready so it sat on the counter for over 5 minutes. $24 for two burgers fries and drinks. If you want to have bad service, cold food, and no one willing to correct anything, this is the place for you. Don't torture yourself eating here. read more