Driving to Reno from Vegas and my niece spots the golden arches. I must admit I haven't been to a McDs in years. When I walked in though, there were so many flies. In the dining area, the kitchen area and the bathrooms. The staff was nice. read more

McDonald's - Would you like flies with that? - Burgers Near Me - Hawthorne, Nevada

Travelers, take note. DO NOT stop here unless it's your last resort. We've driven across the country MANY times and this is the most disgraceful McDonald's I have ever seen. It was dirty, the drink machine was completely broken down and disgusting. Half the employees did have a tooth in their head so you could understand them. I wish I could leave less than one star. The owners of this McDonald's should be ashamed. read more

Gross lobby, bathroom, and everything. Employees rude. No toilet paper in the bathroom, guests had to use napkins. All trash cans in the store were completely full, and overflowing read more

McDonald's - Drink area - Burgers Near Me - Hawthorne, Nevada

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The service is sooo slow. You have to waiting in a long line to order food from drive through then wait for employee to take your order. Meanwhile, the people behind you that think it's you that's causing the hold up. After paying for your meal of a burger fries and chicken nuggets, you have to wait even longer. Time for more fast food places in this town or else more employees at this restaurant chain. read more

Only stop here if you have lots of time to spare. Slowest service ever! Food is fine. Typical McDonald's food.

Pure chaos in this restaurant. People waiting in drivethru for almost 30 minutes waiting for fries. Staff wandering around aimlessly while the restaurant is STRUGGLING to pump out orders. I'm glad I ordered with the app and was able to get my order in less than 20 minutes. read more

A/C wasn't working and hasn't been the last two times I stopped here. The fly problem is bad and you are always swatting at them. Now for the good part. The food was hot and fresh, fries were prefect. Get the first two problems under control and this would have been a great stop after 4 hours on the road. read more

McDonald's - Burgers Near Me - Hawthorne, Nevada

Your typical McDonalds grub Went through drive thru twice. Once in AM and once in PM. Both times the staff were super friendly and accommodating. Management needs to get outside cc leaned cc up and welcoming. You sort of think twice when you pull up to drive thru and order screen is full of bullet holes and you can't see what to order. Over grown grass and weeds. If mgmt CC oils take pride in their store like employees take pride in their job reflected in great service I would up the stars. read more

I always have a quandary when I review a fast food place. Do they get rated on a sliding scale considering they are a fast food chain? Can there be a 5 star fast food experience from a chain? I honestly haven't decided if there is an answer to this question for me. But for this review it pretty much doesn't matter. Hawthorne McDonalds is 3 stars. A-Ok, nothing to complain about. I had spent 3 months here a few years back and didn't go in one time. I avoided it because of rumors about unsanitary stuff being done. But decided tonight was the night to check it out for myself. I ordered up the special of $5 for 20 McNuggets. Yeah, I know pink slime and all that, but actual research says otherwise. I also ordered up a lemonade light and a $1 side salad. The side salad was good aside from the crappy salad dressing. Southwestern is thousand island with a bit of spice....bleh. The nuggets weren't cooked to order, funny thing is I ordered, then unordered (because they were out of hot mustard) but then changed my mind and ordered them and they still came out in less than a minute. I would rather have them hot and right off the fryer but these were pretty good. Maybe next time I will ask for a fresh batch considering I only get these once a year at the most. The atmosphere is McDonalds. It seemed clean and would be fine as stop over on your travels through this lovely state. ;) Service today was obviously patient with my brain fart. And as I ate my food they seemed to be just fine at taking care of the customers that came in. Good parking here, even lots of truck parking if you are driving a big rig. read more

McDonald's. Daughter was disappointed there was no play area. This McDonald's was quite busy, needs a larger dining room. Those new self service stations... no one was using them. read more

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What a joke! Pulled into drive thru and the menu board is impossible to read. Then we were told the system is down so they cannot take orders for at least 15 minutes. If that is true, block off the drive thru lane. So then we were stuck in drive thru lane for another 10 mins waiting for the idiots in front of us to decide if they wanted to wait or not in order to proceed with their meal purchase. One would think that since it is the McDs in the area right next to a Naval Base, things would work better. read more

Do not go here!! It is the worst! Customer service: Negative 10 (out of 10) Timeliness: 1 (out of 10) Likely hood of going back: NEVER The worst McD's ever! Took 10 minutes to get french fries. See other people's food come out before me. Go back to cashier to ask where my very complicated order of just french fries are. He says, oh, she must have skipped you. Ask for refund. Guy says do you want fries or refund seeing no fries are ready, I ask for my cash so I can leave. He leaves front counter to walk to back, comes back 90 seconds later. Rings the fries up again. He knows how much he needs to hand me. 2 more times the drawer opens and then finally he gives me the cash. They should have given me free fries. Did they? Nope. 15 minutes of my life I can never get back. Plus the 3 minutes to write this frustrated review!! read more

Out of almost everything including electricity. Tip to management...prepare for a high volume of customers on college move in weekends, as this is one of the few places to eat traveling Las Vegas to Reno. Power went off and back on which rendered the ordering system useless. Plus, as mentioned above they were out of many items. read more

I saw a lot of bad reviews on this but we had a good experience on this McDonald's staff are really nice and has good food

This is shit! They only filled my smoothie cup half way. I understand that this is the only restaurant in this stupid town, but that's not an excuse to be retarded. I'm fucking pissed read more

Above and beyond customer service and fresh delicious food. Most impressive McDonald's I've ever been to!

Not going to say anything about the food as it is McDonalds and it is what it is. However we stopped in at the drive through as we were on a road trip and needed to be on our way. The guy at the window took our money and then handed my husband the bag of food... my husband started to open it and was reprimanded with an "it's all there" so we drove off and several miles later discovered that, in fact, it was not "all there". No use backtracking at that point but would recommend checking the contents prior to leaving the window... read more

I travel through this McDonald's often on my way through town- I travel for work. Every time I get anything no matter what beverage it is it's a gamble on the accuracy of the taste. Most of the time the tea taste like water, or the coffee is awful. There is absolutely no consistency. I can deal with a business being short handed, but at very least have your beverages and food taste good. I know most chains, have recipes that a business must abide by, especially concerning food and drink so you have a consistent flavor. Most of the time it's just bad. I'm not sure what's going on with this particular McDonald's. Unfortunately, it's the only place open to drive through late at night. I've thrown so much stuff away at this point I'm now stopping at the gas sta UPDATED 5/12/2019 Again got spoiled sweet tea at 5 pm. read more

Terrible. Waited 10 minutes for a cup of coffee and still wasn't brewed. NEVER go here again

Its 940 and they're closed....yet there are still customers inside. 10pm is the closing time The drive through is open, but I'm hauling a trailer that wont fit. Its company policy to not accept walk-ups at the drive though window. I thought, they violated their hrs of operation, maybe they'll make an exception if I walk up...nope, they cherry pick their rules. Fire and rehire this place. read more

Since there isn't a whole lot in Hawthorne, McDonald's stands out like a beacon for a tired, thirsty soul!

Disgusting. Our service was horrible- the clerk couldn't figure out the screen, the person he asked for help was rude to ME when I explained I didn't want to be up charged for kids waters with our Happy Meals instead of taking sodas, they didn't provide the cups of water I asked for twice. They apparently aren't making grilled chicken sandwiches anymore- so we ordered the crispy chicken. It tasted like it had been reheated from the day before, the tomatoes were mushy and the lettuce was brown and soggy The fries were cold, mushy and had a strange taste. We were also told we couldn't use the restrooms- they were for employees only. Normally stop here on our way home- NO MORE! I'll drive to Fallon and give them our business. read more

Is totally shit, terrible service, always forgetting shit I never get everything that I ask for there always forgetting shit ‍

I understand the Covid....but no bathroom even for the employees???? And what about diners wanting to wash up before eating??? read more

I don't know what it is about this place, but it seems every time I have to stop here it's either dirty, or they don't have the exact food I want to order. Or they've closed early. Today for example I just wanted to pop in and buy two shakes. It's only 6 o'clock in the evening but apparently the shake machine is down. Not sure what that means. Whether it's broken or already been "taken down" for cleaning for the evening, yes that's happened to me too. So I turned around and left. I feel bad for the kids that have to work here. read more

Ordered 2 cheeseburger combo, no onions, with a sweet tea; 2 double cheeseburgers; and a kids meal thru the drive thru. Order was given to us without the fries. Had to bring in my entire order for them to give me the fries. Got 2 minutes down the road, realized that both cheeseburgers had onions and fries were cold. let's get it together! read more

We had one hour left of our 6 hour drive. We stopped here for a quick bathroom break and a quick bite to eat before we ventured off again. Upon entering, one of the guys there greeted us with a friendly hello and held the door open for us. We were maybe 4th in line, but the wait was so short. Our order came out fast and complete, and we were offered our bags with another friendly smile, this time from one of the female employees. Of of the patrons there was given a small warning that the fries were hot and to be careful. As we left, we were told to have a safe trip. A very pleasant visit for a McDonalds! Typical McDonalds fare, clean restrooms, and the habanero ranch dipping sauce goes well with the chicken McNuggets. read more

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Wish I could give zero!! Absolutely terrible service. Ordered a 20 Piece nugget w a large fry. We got our order and he didn't charge us for the large fry. We went back around, he lectured us on how the 20 piece doesn't come w fries. We told them that we ordered it but it's not a big deal because it wasn't charged. Once we finally got to the front of the line again, there was ice cream on the bag right where we were suppose to grab the bag. We could hear the other employees snickering in the background. They went out of their way to give terrible service to people who weren't even mean to them. I guess that's why they're 35 still working at a McDonald's Drive thru read more

Usual good food, BUT what is with the price of $9.25 for a Big Mac meal?? McDonalds, you have a pricing problem.

Eating at this place was like experiencing a missing circle from Dante's Inferno. Maybe this is what I'll experience when I die. I'll have to eat here for an eternity. I've already eaten here twice. Both times horrific. Somehow I can't seem to escape this place. There isn't much else on this stretch of road for miles. Once I had a fillet-o-fish sandwich. Next I had Le Big Mac. Both times the cheese was unmelted and looked an eerie bright orange. The beef was precooked and overcooked; wasn't hot but way firmer than the normal texture. I should have taken a picture. It was the worst looking burger ever. The patties looked like little Frisbees or something. It was a wreck. Overall this place is a hot mess. The store really isn't up to standards. The people who work here are friendly and nice though. They are better at customer service than the average shop of like kind. Now if they could just get the product up to snuff... read more

This location of McDonald's in Hawthorne was actually pretty nice. I have not eaten at a McDonald's in quite a few years, not really that fond of them, they actually have upped their menu to having real chicken tenders which were actually really good. The French fries were luke warm and not very good, we let them know and they were nice enough to put on new batch of frys on for us. The wait staff there were really gracious to us, we arrived very late at night and they put on fresh food for us. read more

May 29, 2011 Sunday - dinner 9:00 PM 2 adults, teenager & kid Atmosphere - 5 stars Food - 5 stars Service - 5 stars Background - One of my typical stops when I drive between Reno and Las Vegas. Atmosphere - Very clean new looking McDonald's with retro looking benches that scream 70's. Food Appetizer - Did not order any. Main Course - Two cheeseburgers freshly made for our order. Gotta love walking into a small McDonald's to have your order freshly made. McDonald's should really go to cook per order. So today was a perfect meal for a several more hours of driving in front of me back to Reno. Dessert - Did not order any. Service - Prompt and friendly, I think the lady that helped us at the counter also made the food too with a little help. read more

For a McDonalds, this is subpar. Not that I'm big into McDonalds, but I travel quite often for work and sometimes, its the only game in town or between airport gates. This one irks me. I've stopped by twice so far. Both times I've waited to get someone to wait on me for more than a minute or two. No one else is in the place ordering or waiting at the drive through, so what gives? read more

We had a 12 hour drive and expected to make it today. This absolutely ruined it. Made us wait over a hour. Menu didn't even show up until it was almost to late to order. Not even fast food at this point it's slower than snail food. read more

I signed up for Yelp just to post this. We are attempting to get home tonight. Thanks to the amazing incompetence of the people working here, we will not. I have been stuck in the drive through for over an hour. Since there is someone behind me I can't leave. Unbelievable. If you can't handle, the business, close down the drive through. Anyone looking to waste over an hour in a drive through, this is your place. read more

Sadly, this McDonald's is an example of what happens when you let a franchisee behave like a slumlord. Filthy store with no new equipment. The lettuce and tomato were both badly wilted. The tomatoes were cut about 5 days ago. They had wilted to the point of sliming up. The chicken was freezer burned and barely luke warm. It felt like a sad imitation McDonald's. As a Chef with a sense of responsibility, : Do not eat food prepared in that building. The equipment is in no way capable of maintaining a safe food handling temperature. This facility has demonstrated a clear lack of regard for food quality and customer safety. read more

McDonald's - Proof of purchase. - Burgers Near Me - Hawthorne, Nevada

Keep driving. I know you're hungry but don't stop. I just did your stomach a favor. You're welcome read more

Zero stars if I could. Gross bathrooms. Saw a worker put her hands in her shirt to adjust her bra, with her gloves on, then continued to make sandwiches with the same gloves. DON'T EAT HERE!!! read more

Bathroom was dirty, floor by the soda was sticky as well as the counter by it. Rinky dink ice machine. Took almost 30 minutes to get our food. Keep on driving not worth stopping. Definitely run like a slum lord. All the McDonald's I have been to have been great, clean, and great customer service NOT this one, bleh! Sorry, had to edit this, my grammar was horrible due to this frustrating experience... read more

Is the worst McDonald's ever. The men's bathroom is very dirty. It took forever to get our food. I ordered an iced tea and the cashier took my money and then we found out there was no ice tea. Employees are on friendly and moving slow and apathetic. read more