It's McDonalds lol how much can I say? Fast service they have dual lanes . It may be even faster than the neighboring chic fila at this point . I didn't go inside today but during previous visits it was clean. Curbside is normally pretty fast too . They bring a whole condiment tray out with them to make sure you got what you need. read more

Minecraft meal was out of stock, and there was stuff on the table and a number 3 on the table

The food is not fresh, the meat they use taste funny maybe not real beef The fires are stale and cold. I would not recommend this McDonald's in Hanover Md. near Arundel Mills. Conclusion food is nasty read more

Convenient location in Walmart. When I'm low in cash, I come here and shop and eat at this place. Not busy. Love it. read more

See all

If you're looking for poor service and the wrong food delivered (thru the drive-thru window) you've picked the right place. I'm giving this one star because zero's not an option. read more

I came inside and ordered on their new touch screen ordering kiosks. I paid at the kiosk, took a plastic number card and sat to wait at a table. My order was delivered right to my table! I also was able to log onto the free WiFi and do some work on a laptop. The WiFi speed was fine for browsing and emails, and best part is it's free! The dining room area was relatively clean. Just some crumbs and napkins on a few tables, but the place was hopping. Nothing gross or anything. The trash was almost over flowing, though. That's honestly the only real negative I saw. Bathroom was clean when I was in there, and it looks like the finishes are newer-- faux wood paneling on the stall doors, no gaps between the door hinges so it's more private, and newer looking hand dryers. This was a nice experience! read more

This McDonald's is the worst one I've ever been to. Every time I come here, I always have to come back. My orders are never complete. They never give me sauces for my nuggets. The fries are always stale. The employees are rude and act like they hate their job. I am always stressed out every single time I decided to eat at this location. read more

Went at 9 am. I used the restroom. First stall had pee all over the seat and second stall had no toilet paper. A worker was in 3rd stall so I waited. Was a while so I took paper from first stall and went in 2nd. Worker was on phone yelling in Spanish When I came out to wash hands I told her there was no tp and she screamed at me read more

Ordered the crispy chicken sandwich combo with a diet Coke. Got a soggy micro chicken sandwich with a dr. Pepper. Won't be returning.

Prices just keep going up... but the kids need a quick fix and Mickey Ds is what they like. This specific MCDONALD'S is alright, staff could be more friendlier. Plus what's the purpose in asking for here or to go when every time I come in they put my food in bags? The short manager def needs to be checked sometimes. As he has a tone in his voice that he hates working here. Cheer up bud! Atleast you got a job. read more

Ok, what is the point of having 2 drive-thru ordering spots, on the same lane, if you refuse to take orders and instruct drivers to the other one? I mean, hello, you're speaking at the first one. Might as well take my order here! And worse, the other wasn't visible until you drive around a corner. Anyways, I was not impressed with this McDonald's. - First, of course, customer service was not up to par. - Second, the Diet Coke I had was flat. Someone forgot to do quality checks. - Third, my special instruction was ignored. No onions in my burger. Guess what I had in my burger? - Fourth, the bun (or is it buns?) was not fresh. It tasted like it was a week old. This is the only time when I wished I was a head honcho at McDonald's doing "mystery shopping" so I could write her up or have her fired! Dang, I'd be a mean boss! read more

Ok, so why is it that I drive thru the drive thru and I can not get a "welcome to McDonalds". "Have a nice day" or anything. On top of that, you almost have to order in Spanish, due to the fact that most of the employees have a hard time understanding orders. In a one week time frame, I ordered the same breakfast meal 4 of 5 days. Each day they messed it up. On the 5th day I asked them to pick something for me. I have called there district office and no one seems to care. So I do not eat there and recommend you head on down the street to another restaurant or head to the Walmart down the street to eat at there McDonalds. read more

I don't understand why this McDonalds has such a low rating. It has one of the cleanest McDonalds around. My sister always makes me come in here for her when she has a hangover or for her to buy food for herself before we go see a movie. The service is constantly fast and the manager is continuously present. Also, we have never had an issue ordering inside or through the drive up window. *I don't eat fast-food, therefore, I cannot rate based on food. read more

I have visited this McDonald's 4 times in the last 2 months of living here and have NEVER gotten a correct order. My boyfriend has a gluten allergy so "no bun" is VERY important. They have never gotten this correct. Nor do we ever receive the correct drinks. Let's try to hire some competent employees please..... read more

Clean the bathrooms and check them regularly please. When the restaurant closes at night they should be cleaned and prepped for open. I have stopped by several mornings at 6am for breakfast and there's no toilet paper in the restrooms and they are not cleaned. Lobby is never open on time. Should be open at 5:30am and they are always late opening or at multiple different times. read more

I went there to eat today and got a burger with green stuff on it. The place seemed to be pretty clean otherwise. Just a bit disappointed with the way they handled the situation all they offered was another Big Mac. read more

McDonald's - Green burger at McDonald's - Fast Food Near Me - Hanover, Maryland

Honestly the worse McDonald's meal I've ever had. I ordered the Big Mac meal in the drive through. The coke had an aftertaste like cleaning products, the fries were unsalted, & the Big Mac didn't have any lettuce on it. For almost $9 & every item to be unsatisfactory, it's just not worth it read more

Decided to give them another chance. Same old excuses. They don't seem to want money. At least on the overnight shift anyways. read more

FOOD POISONING WARNING. My boyfriend, my friend and I All ate something with chicken in it, and we all are extremely sick. Not long after eating I felt sick and have been vomiting and not been able to leave the toilet. I can barely even eat and because of this, I have missed work. How hard is it to make sure your food is at the correct temperature/ handling? I don't want to even eat at mcdonalds anymore because I never want to deal with this again. I hope your store gets shut down and checked out. No one deserves this. read more

Got some quick food to grab and go with my wife on new years and it was all good. In and out of the drive through and great customer service surprisingly and the food was hot and fresh. Very rare for mcdonalds especially at a busy location. read more

I don't not like this location first of all their prices are higher than any regular McDonald's, and today I go there and order 2 medium fries and a large fry I ask for ketcup she gives me more I said I do have three fries here can I have more thanks she gives me 1 more I wanted to smack the shit outta here so I decided I better not come back , worse location Although side that took my order was cool read more

This is the worse mcdonalds ever !!! The manager Jose wouldn't serve my friend because he's black! My friend was very friendly . Had a sense of humor my friend called him " friend" the manager said "I'm not your friend" then my friend said ok cancel the order I want my $ so the manager gave back the $ he asked who's the manager and the guy who wouldn't serve him was the manager . He try to get his name the cashier surprisingly black was scared to give up his name . But said Jose . That's just crazy. I hate racism....it's just mcdonalds read more

McDonald's is McDonald's. You either love it or hate it. The chicken nuggets are the best of all fast food burger joints.

I am never happy with this McDonalds, but because of the location, I continue to go. I don't know why. 4 of the last 6 times Ive been there, they were accepting cash only. They only use one of the two drive through stations, and most of the time other then the person I ordered from, no one says a word to me. Not a "hello", not a "here's is your food", not a "have a nice day"... just a blank stare. I don't expect much from McDonalds, but this is the worst one Ive been to! read more

I just had the worst experience with McDonalds EVER. I don't normally eat there, but I was buying a gift card and thought I'd buy my self lunch. First I paid for bacon and didn't get any, then they gave me burnt bacon on the same sandwich! The lettuce was super gross and the chicken tasted like a tire! I didn't even get one bit in. It completely made me sick. I wanted a refund but the line was so long I didn't have time to wait and tried calling but the phone just kept going to voice mail!? read more

The WORST McDonald's I've ever been too. Horrible customer service. They refused to serve us the SECOND we pulled up to the drive thru and when we asked why we were told that we were on private property and that we needed to leave. read more

Never had a problem with the staff as outlined by others. Maybe they are reading the review and getting better? I was always greeted and told to have a nice day after getting my order, which was always correct. read more

I thought when approaching this McDonald's, "wow, what a beautiful place." As I was deciding what I want to eat, I was soothed by the pristine water feature. I said out to my colleagues "I can't wait to give his McDonald's a five star review" that was until I drove away and realized, after eating my 2 cheese burgers, that they had for got the frys. I'm sure you can understand how traumatizing of an experience it is. It gets worse. Not only did they forget my French fries, an American Classic, try also forgot the number one American Classic, MY APPLE PIE. 'Devastated' does not begin to describe my pain. I almost drove off the road when I realized this. read more

This place is not affiliated with the popular fast food chain, though they do share a lot of the same food items. The chefs are trained in more of a burger King approach to the idea of a hamburger. The presentation was sloppy but the fries were inspired. The employees definitely won't sell you weed if you ask for a mcdouble with extra extra lettuce, though that burger may cost 40 dollars. read more

My husband & I are disabled, & our son is our caregiver. He shops for us, using a rolling cart capable of holding ~75 lb. We believe firmly that using public transport, walking, biking, etc, are good for the planet, & he often sees others who live close walking, often with large or small carts. He often stops by this McDonald's to get something to take home for us as a treat. On Aug. 31, he went into this McDonald's with the cart, at a low traffic time. He put in his order & while waiting, was approached by an employee or manager & commanded to leave because "we don't allow.carts in here." There was no sign to this effect on the door or anywhere in the restaurant. He'd already paid for the food & was waiting to receive it when he was commanded to leave. He informed them of the lack of signage forbidding carts, plus the fact no one had said anything to him when he had placed & paid for his food, & stated he wasn't leaving without his food. The employee said that was too bad, they didn't allow carts & he would have to leave. The employee was very rude to him & quite upset with his refusal to leave without what he'd paid for. Where I come from, that's called a mugging or a robbery. Our son got what he came for, then was chivvied out of this civil cesspit of a McDonald's & watched to ensure he left. He did. AND WE WILL NOT BE BACK, BECAUSE THAT IS JUST THE BEGINNING OF THIS. But first...in an era when anyone skeptical of the climate change data is openly threatened by our government, & when government-paid scientists & our legislators suggest jailing & even suggest or demand capital punishment for "climate change deniers," a restaurant that gives priority to those running their motors outside in the drive-through while telling someone they have no right walk to a supermarket (vs. driving that short distance) & then to bring in a cart & order food & either eat it there or take it home is the height of hubris. It's a shame that, if they're experiencing increased crime, they haven't looked in the proper direction - out their back door to that casino they were so eager to embrace. The one with at least half a dozen restaurants open 24/7...the one that brought all the "tipped" jobs, where they don't even pay 25% of minimum wage & it's legal because the tips are expected to make up the shortfalls & then some...which rarely happens. And statistics have repeatedly shown there is an increase in crime associated with any gambling establishment of any size. Plus, the taxes generated end up used, not for schools & to help the elderly, but for increased policing due to increased crime, & when money is promised to our kids & seniors from gambling "takes," the budget is cut by a comparable amount by the legislators...since those promised that money don't get what they were promised, they end up with a budget shortfall. THAT is the source of their woes, if hey are experiencing increased "undesirables" in their restaurant, not someone who's gone grocery shopping & stops for a salad or a burger, either to eat in or take out.. DON'T GO HERE IF YOU'RE DISABLED, EITHER. They've progressively make the main entrance increasingly difficult to enter to the point it is now impossible to get in that way with a power chair...& they keep the handicapped door in the rear (by the messy area that's rarely cleaned, near the restrooms) LOCKED most of the time. If an employee lets you in, they warn you to be quiet, lock the door again when you're barely through it, & they're looking over their shoulders the entire time. They used to help you get your tray to the table & if necessary, put a chair aside...now, they're apparently not permitted to help. The last time I was there, I had to attempt to juggle some awkward packages (shoe boxes), a tray, & a drink, & was scolded by the manager for moving a chair away, out of the way, so as to put my power chair under the table to have my salad. The handicapped tables are the mostly-dirty ones in the back. Running the gauntlet of chairs in the middle of the floor to get to the counter is a challenge for the able bodied, let alone someone with mobility limitations. Apparently, disabled people are also "undesirable clientele." So, GOODBYE, MCDONALD'S. I AM WELCOME - & SO IS MY SON WITH HIS CART - IN EVERY OTHER FAST FOOD PLACE BUT YOURS. The best ones are Chik-Fil-A, Wendy's, & if you're ever walking towards Ft Meade on the road shoulder of Ridge Road, Hardee's at the intersection. of E Ridge Rd. & Annapolis Rd., beside the Shell gas station, is very friendly to both (best one). Taco Belle is usually but not always OK with wheelchairs, but they've never objected to my son's cart. Plus, Lima Chicken, Urban BBQ, Ledo's, Mai Dragon, & the Pho restaurant welcome both. There are other McDonald's in the general area that are nicer. Try one of them. AVOID THIS ONE UNLESS YOU'RE AT LEAST AFFLUENT...but watch your belongings & lock your car & set the alarm as you're still very close to the casino. read more

How are you 24 hours but aren't serving any breakfast item.....and Cash only! See you in a few Dunkin Donuts.

If you can't give service for 24 hours then don't say you're open 24 hours. Too many times I'm here late night and you have to wait in the drive-through for almost 5 minutes before they acknowledge you. On some occasions they will say that they are close temporarily to count money. Other times they will say cash only and no receipts. This time they over charge me and will not give me a Receipt to confirm it . Plus the fries were cold read more

One of the nastiest McDonald's I've ever visited. The fries were undercooked and the ketchup from the pump dispenser tasted sour. My wife and I both felt sick afterwards. read more

Tried the drive thru-when the wrong order showed up on the display and my husband tried to bring it to their attention, they said "no it's not". We decided to go inside to order. When we tried to bring it to the expediter's attention, he said "the headsets were wrong" and basically ignored how rude the drive thru person was. Then looking over to another employee (who looked like an asst mgr), they started speaking in Spanish and she made a huge sigh while rolling her eyes. I don't need to speak Spanish to read that body language. Sure hope she's not the GM of that store because they have REAL problems. If I'm ever in this area again, I'll make a point of not visiting this store again read more

The last few times my order was not taken at the drive through correctly. My music was off and I drive a small car. How come I have to repeat myself 3-4 times. -.- not only that the last time the drive through told me It would not have been my problem if I didn't take my order at the wrong menu. Well hey McDonald's maybe your automated system should not have told me to move forward. read more

The food was good but the fries had no salt on it including the hash browns but the worst part the hash brown wasn't fried all the way so it was still soft. read more