Haven't gone to this McDonalds in a while (have avoided them, due to horrible service and a stiff full of elderly people who clearly didn't care about service or putting forth any effort). I drove by a few times during lunch, and saw that the line wasn't horrendously long anymore, and decided to give em another try. To my pleasant surprise, the much of the staff have been replaced by younger workers who actually put forth effort and say please+thank you. Ticket time was good and my order was correct and hot. Still not sold that this places is great, but it looks like things are trending in the right direction. I may try them again soon. At the very least I would no longer urge people to avoid this place at all costs. read more

They dropped my ice cream cone that smeared all over my other food and proceeded to say "sorry" and didn't do anything half of my food ruined. read more

I have just started working in this area and have attempted 3 times to have lunch here. unfortunately I have left this McDonald's TWICE do to poor service and rude employees. I honestly have missed half my lunch break just waiting to order. the one time out of 3 that i actually got my food "had to eat while driving because of the wait" the fries where old cold and stale. the coke was flat n melted with no straw " I just love driving while eating and needing a drink out of a large coke with no straw". I give up on this place read more

Pretty standard McDonalds. Food is pretty good, but it's slightly less clean than others. Service is fine as well. Overall, pretty okay.

Orderd food took over 30 minutes to recieve our food and big suprise it wasn't even correct

I went to McDonalds for lunch and it was a nice quick lunch just as you would expect from McDonalds. Order was correct, location is nice since the remodel was done and the kid area is gone. read more

This is the worst McDonald's I've ever been at I only live a few blocks from it I went to the drive-thru for lunch today took 30 minutes. The last two days I drove to the drive-thru and ordered Daily Doubles all I got was McDoubles. I ordered a hot fudge sundae I couldn't even get my spoon through it the fudge was old and dry nobody cares read more

Worst McDonald's ever, they let us order then we wait 10 minutes for them to tell us their grill isnt working and asked if we wanted 9 nuggets and a mcchicken when we ordered 40 nuggets lmao read more

Ordered chicken sandwich at drive thru, paid for entire order (food for daughter and for dog), after waiting for food, they tell me that there is no chicken and offer to refund the chicken, leaving me with a bag of the rest of the meal. You would think that would be a major thing to be out of and would know it when the last one was ordered and maybe inform people taking orders! This is poor management. The workers are always sullen, and I accept that (they're working at McDonald's after all), but at least be efficient. read more

I cannot tell you how many times I've ordered a sandwich without cheese, and even received it with the special sticker on top saying "no cheese", and opening the box and seeing cheese. This shouldn't be that hard. read more

I got here had an order for two cheeseburgers and an ice tea. Just for fun I ordered Jimmy Johns for my wife AFTER my McDonald's order and Jimmy Johns got here faster read more

In my opinion the ONLY reason this McDonalds could still be in business is because there aren't many other fast food restaurants in Granger. Employees are rude, the second drive thru lane is rarely open although the only way to find out is to sit there and watch the other line pass you as you wait and wait and wait. Lastly, it is incredibly dirty. Devil is in the details ... I asked for more than two ketchups for my children's large fry and the cashier aggressively grabbed two handfuls of ketchups and shoved them at me. She honestly held them out to me as my hands were full. I asked her to put them in the bag that was sitting on the counter and she acted like I asked her to put them on my fries and feed them to me. I am surprised she didn't crack a tooth saying "have a nice day" through her gritted teeth. Sorry, this is out of order! After waiting in the drive thru for a while I went inside and waited 10 minutes to order and 15 additional minutes for a happy meal and chicken nuggets. Please keep in mind that they were NOT busy. After some people who ordered after me were served I asked if I could have my drink. Apparently, my order wasn't entered into the system even though I was standing there with a receipt. The restaurant was a complete mess. Food crumbs, ice cream topping, and trash everywhere behind the counter. I waited so long that I needed to take a bathroom break. Sadly enough, the bathroom may have been the cleanest area in the restaurant. This place really needs a visit from the health department. If you don't have kids screaming for a happy meal then do yourself a favor and drive a little further. You'll be glad you did! read more

Is it possible to give zero stars!? Rude employees, extremely rude managers, it's dirty, the Wait time is atrocious, I have yet to get an order that was correct. I'm assuming the only way this place stays in business is because it's practically the only fast food restaurant around. read more

I ordered a double quarter pounder w/cheese meal large 2 double cheese burgers and a medium fry through the app. When I got home with the order the double quarter pounder was missing and in its place I got a McDouble. I called the store and they said bring it back and they would replace the missing items. Seeing as I picked this food up on the way home I was not willing to get back into the car and drive back to the restaurant. The person I talked to said all she could do was take my name and the messed up items. They would replace the items next time I come to the restaurant. Not sure that I will do business with this store in the future, seeing as this is not the first time they have screwed up. read more

Horrible. This is the worst McDonald's in the South Bend area. I have given this place many chances. They always forget something or the food is cold. The employees and management are rude if you complain to them. The last straw for me was getting into an argument with a shift manager about being forgotten about in the drive thru. read more

One of the better MacD's in this county. Sharp staff. Hot chow. Works. read more

McDonald's - a car driving past a mcdonald's sign - Fast Food Near Me - Granger, Indiana

How does McDonalds not have biscuits or bagels for breakfast? It's not because of a lack of customers. Then the staff has an attitude that I'm the problem. read more

The worst service in town. All the employees were standoffish and honestly I wanna call corporate bc it's not that hard to say thank you and you're welcome. They got our order wrong after we tried to confirm it twice and were assured that it was correct in the system. When we went in we didn't even get a sorry or an apology for messing up our order or the fact that they straight lied to us about the order being correct. Deadass will never come here again. Shitty shitty service and shitty shitty people. Half of them didn't even have their shirts tucked in and had stink faces when we asked anything. Absolutely ridiculous. read more

Worst customer service, ordered food through Uber eats and a when received everything was stale and cold, looked like my younger sibling pulled some food out the garbage and threw it together. Then when I called to tell them, the lady had the audacity to say "everything was fresh" as if the stale food was not in front of me during the call. Will not get Uber eats or food from you guys in the future. Lack of respect for me during the phone call and then she acted as if I was on hold and didn't respond when I talked. I have ordered Uber eats from here before and never has it been stale. read more

Went through today and ordered chicken nuggets and fries and I loveee the McDonald's ranch so I was excited when I saw they remembered to put it in then I go to grab them and all of them besides one were open and we had ranch all over our napkins and chicken nugget box's, it was bad enough our chicken nuggets were over cooked and dry and the only way to make them good was the ranch, but we couldn't even use the ranch nor napkins. Then we ordered a sandwich with light ketchup and light mustard and there was a lot of mustard and basically no ketchup, gotta try harder then that. Very disappointed. read more

Zoo! When I walked in there was only one person ordering in front of me. The food took 22 minutes to arrive. Clearly they do not care about their eat-in customers. Drive-through is their priority. It was clear that the restaurant was understaffed. This meal sure left a bad taste in my mouth. read more

In the last 6 months the wait time at this McDonalds has been extremely slow. It makes no difference the time of day,the day,or what I order. At 2:00 on a Saturday afternoon I had a 25 minute wait time in the drive thru for 2 beverages. I would have gotten out of line if I could have. They seem to be going through a lot of employees and never have enough help. I hope they get it together soon, because they are starting to lose business because of it. read more

Shocking! Absolutely shocking. McDonald's should be embarrassed to has its name associated with this location. Horrible customer service, my orders are correct 50% of the time, and I don't understand why it take 20 minutes to get a drink with fries. So bad. read more

Used to be good but in the last month it's gotten really bad. Drink menu cut. Half the drinks gone. No more diet Dr Pepper. The TV is turned off. They said it's broke but probably the didn't pay the cable bill. Even the workers are looking rough along with the taste of the food. I figured their going to go out of business. read more

This place is amazing! Very fast and friendly workers as long as very clean too. I am very impressed with this place. Many people are dissatisfied with it but I don't see the reason to be. Definitely going back tomorrow read more

i ordered two burgers. one burger had onion, no cheese, and pickles when i ordered a cheeseburger with ketchup only. the other burger had one less patty and no ketchup. overall, this was a shitty dinner. read more

The dirtiest Mcky D's I have ever been to on my 39 years. Always have Fox News on and won't change it you ask. The food isn't prepared as well as other locations either. read more

If there was half a star that's what I'd give. Went through the drive thru and with no cars immediately behind us we were asked to pull to the waiting spot. Food finally came after nearly 15 minutes and it was wrong. The employee took the bag back inside. We expected it to be corrected and brought back out. Wrong. After another 10 minutes my wife went in and we found the employee back to work and had notified no one that we sat waiting for the correct food. This location always seems to very poor management. read more

I would give this mc Donald's a negative five if I could. Every time my husband and I get food it's cold or just not right. For instance my husband went to get us food tonight and they couldn't get a small order right. Now I called because I wanted them to give me what I paid for and someone picked up the phone and hung up I am completely upset and I will tell everyone not to go to that mc Donald's. They think they're better and the people aren't nice or fast they play around and take their sweet time. read more