Chik-fil-A has got nothing over this MsDonald's! The staff inside are always friendly inside. I do receive table service after ordering. The wait is very short unless it's very crowded, but even then our food comes out in a reasonable time. I can only speak to the morning drive thru to times but it's generally a four to six minute stop from the time I get off of Red Bank Rd until I get out of the parking lot. This is the best and most consistent, efficient McDonald's out there. They set the precedent. read more

Came through on a whim tonight - it's been well over a handful of years since the last time I had McDonalds. I watch what I eat but tonight let loose with a happy meal comprised of small fries, 6 piece nuggets, and a crisp sprite. We used the McDonalds app to order ahead and picked up at the drive thru. To me the service was hella fast and the crew was really sweet with their smiles and extra sauces!! The fries were super good! Love my lil toy as well!! read more

McDonald's - 6 pc. Chicken McNuggets Happy Meal - Fast Food Near Me - Goose Creek, South Carolina

WTF is this??? 1. ya'll are slow as a$s!! 2. Quarter lb....no pickles? this' a quarter lb. with extra pickles and a gallon of mayo. Ya'll are a$s and need new jobs. seriously.. read more

McDonald's - Ordered 1/4lb w/o pickles...no extra pickles and an ass of mayo!! Garbage-ass mcdonalds! - Fast Food Near Me - Goose Creek, South Carolina

3Of 5 slow service Food was not hot Could be a friendlier No ambiance Had to complain read more

Updated review. Since I last reviewed, we have eaten here numerous times and at several different times of the day. Sadly, it has lost several stars for me and now I look forward to the new restaurant opening across the street. We even UBER eats tried them and they failed miserably. The driver had to wait 25 minutes before even being acknowlwdged. Our simple order took 45 minutes and we literally live 3 blocks away. And half the items were wrong or not even ours.. like someone out there had 2 special sandwiches that ended up in our bag and to boot they were falling out of the paper wrap like it didnt matter to wrap them and be proud of your product. When an UBER eats driver says don't order from a restaurant... you listen. Todays blunder... I ordered an iced vanilla lattee... she hands me a hot one and I state "this is supposed to be iced." She takes it back with a huff and never once said sorry. She sent another worker to the window to ask me to pull up and when she brought me the iced one never said a word. I wished her a great day! I took a sip and NO VANILLA AND NO SUGAR..... Sorry RedBank Mickey Ds... you ARE the weakest link. GOODBYE. read more

McDonald's - Fast Food Near Me - Goose Creek, South Carolina

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Don't get the ice coffee from here unless you like a cup full of creamer. When I complained about they literally gave me the same iced coffee back. They also don't fill the cup up. I wish I could give a zero star review because these cheapskates don't put any coffee in the ice coffee. read more

Great Job during this visit was Tamara ... Earlier wasd Dorothy They both excel in their work They come and serve in the table. They have a pleasant attitude Highly customer oriented Nice gestuers I believe such people should be recognized worldwide Truth will always win Honesty and Integrity always stays and stands by Lord is watching and Angels watching. Good work by both This is McDonalds at Goose Creek SC Feedback : McDonalds restuarant # 38378 Great Job by Dorothy on July 4th 2018 - Amazing.... She is highly helpful.... The other great person i happened to see on Saturday 7/7/2018 was Ms. Tamara- they both excel in their work i am happy to share anywhere in the world 1651 Red Bank Rd, Goose Creek, SC read more

Honestly, I do t understand why this location has a low rating. I've been here at least 10 times over the past year and have had 0 issues. The restaurant is always spotless and clean, the staff are nice, and the food has always been warm. I know McDonald's has a bad rap... but this one is a good one, I swear!!! Haha. read more

This McDonald's on Red Bank Road in Goose Creek is a convenient and reliable McDonald's that has been consistent in their quality throughout the years. I really like the fries and sandwiches from here. The staff here is very helpful and works hard to keep everything moving. read more

McDonald's - McDonald's - Fast Food Near Me - Goose Creek, South Carolina

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You know overall I am not a fan of McDonalds. I actually think the food it pretty disgusting and usually the service really sucks at any McDonalds you visit. But with that said I will say that the Goose Creek McDonalds really tries a lot hard, the staff here is always friendly, and the food is a little fresher than other locations I've visited in the past. Plus, there isn't many fast food places to choose from around here. read more

Used the curbside pickup option and after waiting 10 minutes I started to get worried they forgot my order. Just before I started to write a negative review my food came out and the worker asked me to double check that everything was correct which was nice. The McDonalds app should stop advertising that it will only take 5 minutes to get my food at the curbside pickup if it's going to take twice as long. I'll take that as a failure on the apps end, not this location's. read more

1651 Red Bank Rd. Tends to treat people of color differently. I have placed several orders for table service but have had to go to the counter after waiting 20-30 minutes for my order. However, I have observed on several occasions that White peoples are served with a smile and often greeted with friendly hellos after being served at their table as they requested. People of color are not greeted at all. Worst service ever for people of color. This is very sad day for everyone who visits this establishment!!!! read more

Awful experience, Terrible manners was given the wrong thing then overcharged and then told I wasn't charged and were very rude. Had my niece in the car with me all I wanted was 2 Orange juices and a free pay added to order. Ridiculous that I went through this. read more

Overall, my experience at this McDonald's has been good. I used to go to the one on the Naval Weapons Station/Joint Base Charleston before it unexpectedly shut down. I was so grateful they built a new one nearby. Most of the time, the food is excellent as is the service, but the last time I came in, nobody greeted me and the staff acted like they would rather be anywhere else but working there. The young lady who took my meal dropped my bag on the counter and walked away. No words. No "thank you". No eye contact. Nothing. Perhaps it was a bad day and this could be an anomaly, but I was disappointed and surprised. I'll continue to go back to see if service improves, but wanted to bring this to the manager's attention as this could be a potential coaching opportunity and learning experience for the staff. read more

Ordered a quarter pounder deluxe but was given a regular quarter pounder. Asked for ketchup but was not given any,

So they get 3 stars only bc my family's food was fine. I asked for the big leaf lettuce and they gave me one small leaf that barely covers half the patty! I mean really how hard is this. The fries were below par lukewarm as well. read more

McDonald's - An extra .30cents for this? - Fast Food Near Me - Goose Creek, South Carolina

Saturday, November 17th at 11:15am, we stopped at this location to get 4 things. 2 coffee drinks, 1 basic hamburger and basic order of chicken nuggets. It took them 30 minutes. Not only did they give the food to us within the first 5 minutes, but then it too 25 additional minutes to get the coffee drinks. The manager seemed TOTALLY out of his element, it was a cluster ***k in the store, cars lined up around the building. The girl making the drinks can over once, placed 2 drinks on the counter and didn't even tell the people behind me they were theirs. The manager brought me the wrong drink twice. No apology. No reason. NOTHING !! The LEAST the manager should have done was apologize and refund our money. This is why McDonalds is going downhill. Customer service is lost at this location. read more

I was sent a deal for 7/9/22 and I like McDonald's so I ordered the big Mac for $2. But when I got to this place the app would not honor the deal. I use the app on a regular. This was the first time this had happened to me. It said I could wait in line and let the workers help me but it was lunchtime and the line was long . I had a partial hip replacement back in October. I can't stand in line. Hence, why I use the app. So, I went to Wendy up the road. read more

If I could give them 0 stars, I would certainly do so. This is probably the worst McDonaldS I have ever been to. We went to this McDonald's at 10:00 in the evening, sat at the drive thru forever and no one answered. Drove to the window only to have the staff stare at us like we are stupid. They were obviously closed but they were supposed to be open for a while extra hour. No one bothered to come on the speaker or to the window and let us know. Instead, they just let us sit there wondering what was happening. This isn't the first time we've had a bad experience here and needless to say, we left there and went to Burger King. Will never go back to this McDonald's again. Seriously, get your crap together! read more

So I came in to receive crappy fast food that is only good for hangovers. I'm sorely disappointed that I didn't receive crappy fast food. I mean, that is why people go to McDonalds, right? I walk in and the guy at the counter actually greeted me, was pleasant and polite. He took my order, gave me a number to put on my table so my meal could be brought to me....what???? When my meal arrived it was freshly cooked, hot and actually edible. I feel like I stepped into the Twilight Zone. I'm confused and I'm not sure what to think. Was it a dream? I'm just so confused read more

They get my food completely wrong like WTF i order a egg muffin and it wasnt no where near that jus sausage patty with cheese like where tf my egg at!!!?!?! Worst lazy McDonald's read more

Never been to a McDonald's where each time they can never get it right. Always forgetting something and messing something up such as never getting correct size of fries/drink. Sometimes attitude is awesome sometimes it's just awful where I just feel bad for them. read more

There were more pickles on the floor than there were on my sandwich. Some of the employees were throwing food on the floor and the same pair were arguing. There was a hug line of customers and three employees were shooting the sh*t with other guests, screaming to get his number. Customers in front of us were complaining on how long it took to get a simple order of nuggets. It took 23 minutes to get my McFlurry and 10 nuggets. WORST McDonalds I have been to. Thank you, next. read more

McDonald's in Goose Creek we had excellent service today on Monday I think is President's Day thank you stay open 24/7 just get rid of charging for water or charging for your cups the McDonald's in Moncks Corner need to stay open 24/7 with breakfast don't cut it off at 10:30 and 11 thank you very much read more

They dropped the ball today, my big mac wasn't put together right and not much sauce on it at all. If I hadn't drove home before seeing this I would've walked it inside and had it remade. This is my biggest pet peeve when it comes to McDonald's. I did that job for 2 years, I know how the sandwich should be built. Please people have a little pride in what you do. Take that extra moment to make sure the quality is there. I would rather wait 2 minutes longer to have my sandwich built the right way. read more

Terrible. Went to get some lunch... went in and the one girl at the counter said we had to use the automated kiosk. Enters the order twice and it did not work. The line grew longer and longer. No one could place an order. I asked for the manager, told her what was happening, and she acted like she did not care. I will never go back to this McDonalds. I think McDonalds as a whole has gone downhill. They should start taking some cues from Chick Fil A or they are going to be out of business. read more

I've been coming to this McDonald's for about a year now. The first few months the service was good. Employees were consistent (meaning not constantly quitting), did a fairly good job with my orders and were polite. I noticed, and was told, that they were having issues keeping employees when I had complaints about messed up orders. Understandable... as long as they were willing to correct their mistakes I was willing to continue supporting them with my business. I spent thousands of dollars at this location, due to fast food addiction, over the course of the year. Around late spring... early summer, I was told that I would need to physically check every food item I purchased before leaving because they would no longer replace my food. They flagged my name and treated me as if I were attempting to cheat them. This attack on my integrity infuriated me. I stopped going to this place for 2 months. However, its the closest place to my location and my addiction/wallet made me give them another go. The same issues arose but they seemed to be willing to correct their mistakes again. After several issues they started to give me push back. This time I wrote a message to their headquarters hoping that something would be done. This appeared to be the case because they sent me a response email and I stopped getting push back. Every time I had an issue I would take photos to prove that I wasn't simply making things up. I was constantly reassured that the issues were their fault and that what I was doing was unnecessary in regard to taking photos. The area or store manage, a short white girl (simply giving a description), was the one to question my integrity and act as if I was the issue. She is the one who originally attacked my integrity. I ordered a bacon double quarter pounder combo last night... When I left I realized my drink was messed up... I ordered a dr pepper without ice, as usual, but it didn't taste like dr pepper... It didn't have an orange flavor like the last mess up so I left it be as I didn't feel like wasting any more of my time (the wait times are ridiculously long at times). When I arrived home my fries barely reached the low cut line on the front of the box when normally they would be nearly as high as the back, which is much higher. The real issue was the fact that there was no bacon on my quarter pounder. I called immediately to let them know and after stating the situation was asked to bring the food back. I waited 10-30 minutes just to get my food. Now I have to pack my children back into the vehicle, drive back to the store just to replace it? Not only were they asking me to waste my time, gas, and energy putting up with their bullshit but they also wanted me to interrupt my children's meal and allow their food to get cold in the mean time? It made no sense. I told them I would come back tomorrow to get it replaced. When I went in, the area/store manager (the same as mentioned above) tells me that they will not replace my food. She said that they apparently can't make it correctly for me, as if my standards were too high for them, and that she would not reimburse me monetarily because she has replaced so much food for me in the past. This location has stolen my money too many times to count... this is why I stopped putting up with the mistakes and started holding them accountable in the first place. I have explained the issues, in detail, every single time with the expectation that they would learn from it and correct their employee's habits. The number of times I've had under cooked quarter pounder beef is astounding. I've had them forget to bag items that I purchased, leave off requests (simple stuff... such as adding bacon or an extra beef patty, nothing complex at all), and even repeat the order correctly back only to have them not ring it up and thus not given to me (this type of mistake I took because I was not charged money, though its still bullshit to put up with such nonsense). I can only assume these issues stem from terrible management. The lack of quality control, manners, and respect are intolerable. (I put the brunt of this on the head manager as the others have been more than cordial when working with me on these issues.) The thing that pisses me off the most is calling my integrity into question and pretending like I'm the issue. I've held them accountable for their poor management and quality control. They've chosen to ask me not to return because they could not satisfy my standards (which in all honesty are their own standards that they do not hold themselves to, unfortunately). I will write their headquarters one more time so that, perhaps, they will hold their management accountable for these issues. However, I will no longer waste my money on McDonalds or any other fast food restaurant. I would encourage the rest of you to consider taking your business elsewhere, not simply from this location but these trashy organizations in general. That would make America great again! read more

I love McDonald's, always have. I however will not be going to this particular franchise again. I used the phone app to order my food and entered my credit information from my office in order to speed up things, or so I thought. Half way to the restaurant I got an e-mail asking if I was there yet. When I arrived i indicated that I was. their were 20 or more people milling around I asked the cashier, when the line died down how I should go about getting the food I had ordered. He said enter a number like 3 or 5 and it would come up on the order screen and be put on the counter. Did not happen. After 20 minutes of trying to get someones attention about the order, I was told that 3 or 5 wouldn't do anything. Back to the app that had an order number, it didn't earlier have one earlier. I finally got my food 45 minutes or so after ordering it. to make matters worse, the cashier had run out of register tape causing customers to not know their order number, which means they do not know it when a person says order number whatever. Manager finally came over and replaced the tape barking at the cashier in the process. Total cluster from beginning to end. One star based on service. read more

If I could give them zero I would. I have given this place a couple of tries but every time it has been extremely slow and the order is never right. Over 20 minutes for Luke warm coffee and cold french fries. When part of the order was wrong got hassled and the rudest attendant to grudgingly give us the rest of our order. It may seem convenient but do yourself a favor go somewhere else this place isn't worth the aggravation. read more

This is absolutely the worst McDonald's I have ever been to. Do not expect to get your food in any kind of quick manner. Takes more than 30 minutes to get through the drive-through with only 2 cars ahead of me at 2pm on a Tuesday. The restaurant more often than not when I have gone inside has not been cleaned. And the food has come out cold. Do not go here. read more

This is the worst McDonalds to go to. Unless you have a lot of time on your hands. They are the slowest of all the locations I have been to. This is my 2nd visit to this location and it is my last. It is a short distance from home but I will drive to longer distant. They are also rude never say thank you after paying or getting your food. I think they need new management. I was in line for about 30 mins to get a burger and fries. There was 4 cars in front of me. The burger was just not put together like the other locations short on toppings. read more

I sent my daughter to get a Quarter Pounder with Cheese, we live less than 5 min away and she brought it to me, I am home after surgery, everything was stone cold, the bun was hard, cheese was just sitting on the burger and not melted and burger was cold. I have tried to call for over an hour to speak with manager but either no one answers or phone is ringing busy, this location has gone down hill, we will go to the other McDonald's from now on. At first the Quarter Pounder was hot and juicy like advertised but now it is the same as it was before. read more