Quick service equals wrong orders. I can say they're fast but had me park out front for the rest of my order and when they brought out they didn't confirm the rest of my order. Got home and what should've been a quarter pounder was a spicy mcchicken Went back to get my right order read more

My boyfriend and I went and ordered 3 mc crispys and one Powerade. The window you order on looked correct but when we pulled up they charged us for two drinks and we later noticed when we got home that we only got charged for two sandwiches read more

Claims to be open 24/7 but they close randomly at obscure times. If you're nightshift, you can't count on them at all because they're bound to be close randomly between 12am-4am. I've personally shown up at around 10pm for a late night meal, only for them to be closed. They constantly forget to give sauce, have sodas that are always either flat or have no syrup at all, fully ignore requests for no pickles or no onions, etc. They have a few decent employees, but they're always the young bright eyed ones. They're one of the only places open late, and both me and my boyfriend work nightshift. If he shows up during his lunch break, he basically wasted his time because there's a 90% chance they're closed. read more

Stopped in for a snack after work. Waited 20 mins for a snack wrap, heard foul language from the kitchen. it had one small piece of chicken that was so overcooked it was like the texture of jerky. read more

My orders are very rarely correct and for some reason more than not I'm not given my receipt. Not sure if the service was ever better but if not just close the place. I hate paying for items that I DO NOT receive. The amount people are paying for food the workers need to check and double check to assure an order is accurate. read more

This Mc Donald's is on it. Very clean, great fast service, quality of food was great. Great job! Keep up the good work.

This place has made me sick three times in a row the first two times I couldn't pinpoint why I was throwing up and had the runs third time I ate here and it made sense. I don't recommend this place. Be careful. read more

This McDonald's has made significant strides in enhancing its customer service and menu offerings, appealing to a wide range of customers. Approximately 25 million Americans visit McDonald's daily, highlighting its popularity and accessibility. Despite common stereotypes of poor service, this McDonald's excels in providing affordable meals with options like senior discounts and promotions that make dining more enjoyable. For example, my visit to McDonald's on 83rd avenue in Glendale demonstrated their commitment to low prices and fast service, though this sometimes comes at the cost of nutritional value. However, the chain has been actively working on offering healthier options. the manager experiences managing this McDonald's location showcase their efforts to introduce upscale menu items like frappes and salads, catering to health-conscious customers. Additionally, the introduction of fruit and yogurt in Happy Meals reflects their concern for the well-being of children. McDonald's also uses creative promotions to attract customers. A recent campaign offering nuggets at the price of the previous day's noon temperature effectively drew attention and increased foot traffic. The spacious and well-designed layout of newer locations, such as the one on Gateway Drive, further enhances the dining experience by providing a comfortable and inviting atmosphere. In summary, this McDonald's commitment to affordability, healthier choices, and engaging promotions, along with thoughtfully designed spaces, demonstrates their dedication to customer satisfaction. This holistic approach has helped McDonald's maintain its status as a leader in the fast-food industry and fostered lasting loyalty among its patrons. read more

stupid fucks. when ordering a plain cheeseburger and adding mayo i should not have to wipe all this shit off.

I used to go to this McDonald's on my lunch break every day at work. Yes it's excessive. But, the service was always extremely fast and the food was always hot and accurate. Hands down best McDonald's I've been to. Store is clean. Very very good. read more

Love your fries. Among the best. I don't have anything else to add, but I need 85 characters to post.

Food, Service , and all Ambiance is absolutely horrible. I will leave zero store if I could.

Cold fries are not the business these fries feel like rubber and i do not appreciate those busted up fries

I love it the staff is good at help and was very friendly and the food was so good . I love my Big Mac and Cheeseburger read more

Why is at this location, with two drive thru lanes, that one lanes moves quicker than the other? Sometimes two, three or four. cars will go through one lane while you're sitting waiting at the speaker in the other. One time I didn't feel like waiting anymore and drove up to the window to order and the man told me that next time I "needed to wait my turn in the drive thru". Well, what can I say to that? What constitutes next in line specifically and accordingly to that definition did I or didn't I actually wait until my turn? Guess it's a mystery. read more

Had to wait about 20 min to get helped up front while there were 3 capable employees just chit chatting. On top of that, a manager was aggressively hitting the clear window next to the cashier counters, which scared me! Terrible service! Never coming here again! Definitely not a McDonalds Ill recommend to anyone. Rather drive further for one more decent. - 11/26/2022 @ 8PM read more

It's McDonald's bad service bad food overpriced and the only thing I get is the coke.

https://a.webull.com/6rhAIxLqghgymQj64C Get free stocks and buy the whole menu I've gone here over the years and I've always been treated with respect. I've never had to speak with anyone in regards to any issues I was having. read more

The guy taking orders had no manners. The wait time was way longer than it should have been at 8:30 at night. They didn't have hot fudge sundaes so instead they gave us "plain sundaes". The kicker was that I ordered a Hot 'n spicy and when we got back to the hotel, I opened the sandwich and it was missing the top bun!! Overall, not a very good experience. read more

McDonald's - Hot n spicy chicken - Fast Food Near Me - Glendale, Arizona

Yup another McDonald's review! They were well overdue for a review. McDonald's is not exempt from my eyes and words. My subordinate feels no shame going to McDonald's, we actually like their apple pies, breakfast items, and of course their Coca Cola, there is no equal. This location was small, and they have a lot of traffic, so it's very crammed in here. The tables were dirty, the floors were sticky, I could feel my sneakers stick to the floor. Good exercise I suppose. But they do have a play place, very awesome. And to the kid that's hogging the slide, slide down faster for heaven sake.... got business to do here. The food was the same as all McDonald's, however the chicken McNuggets were over cooked and dry. Overall an average experience, not bad, but not good either for a McDonald's. read more

McDonald's - Fast Food Near Me - Glendale, Arizona

James a cashier was not only placing orders but when he wasn't taking orders he went to the back and filled orders for customers Kudos for James I will go back to McDonald's because of him read more

Giving this place two stars for the good people that still work there. But let me tell you about that morning crew! Woooo... they are some of the rudest and most petty staff. There may be a decent manager on the floor but the staff is outrageously rude and once again petty. I tried to simply ask an estimated time on my curbside order, young lady on the phone was full of "around the bush" responses and directing me to the app that could not answer no solve my request. Then, once my order comes out. They repeated the "correct order" but purposely gave me a bs bag of food. They strategically placed the GOOD hash brown on top of what looked like YESTERDAY's! Pic attached! To add, they smothered one of the sandwiches that was suppose to have NO cheese with the most cheese I have ever seen them give anyone! Not to mention, the sandwich SMOTHERED in cheese had NO bacon as well. read more

McDonald's - a hand holding a piece of food - Fast Food Near Me - Glendale, Arizona

Dining room was filthy no one had wiped down tables children allowed to ride scooters around dining room without being told to stop by staff. Big Mac Pattie's are the size of a small burger yet you pay over 5 dollars for a Big Mac and one of the workers has parked their scooter in the lobby right in front of the registers read more

I get to this McDonald's before midnight only for them to say "sorry were closed" I say "what time do you close?" she says "midnight". It's was not midnight yet and they wouldn't serve me. They don't deserve business read more

I went to MacDonalds to the drive waiting for someone to come up on the speaker and waited and waited until finally, I honked my car horn to get their attention for service. I made/paid my order and asked if I could add a drink to my order. Person working there said I would have to go back around to the drive thru again, I said what ? They repeated drive thru, I asked to speak with management that was busy in the kitchen, so I left and went on my way. It's my experience and advice not to do buisness with them any longer MacDonalds coner of Glendale Ave and Lichfield road, Glendale, Arizona. read more

DO NOT EAT HERE!!!! You are bound to get sick and will get treated like shit! I brought my daughter in to get lunch to go and we were treated horribly from the get go. We were snapped at rudely the moment we walked through the door about MASKS cool not a problem we put them on. We watched the girl at the register touch her face and kept touching the register repeatedly and kept saying HUH over and over so I pulled my mask out a little and spoke more loudly and was yelled at to out my mask on.... again repeated my order loudly and then asked nicely for a receipt and was told no can't I don't have any more paper... I said okay then print it off a different register please because idk what the order number is let alone if I was charged correctly. She rolled her eyes at me and moved on to the next customer. I said please get your manager because YOUR behavior is unacceptable. Luis the acting manager on duty walked over printed out a order but not my actual receipt. Then I watched the kid and about 15/20 others jammed in that kitchen who was bagging the orders touch their face and pockets with no gloves on bring an order out and it was apparently my order. I watched him stick his bare hands into my bag of food without sanitizing his hands period and I made the comment that it was kind of ridiculous I had to wear a mask but you can touch your face and other surfaces without washing your hands and then stick it into my food how is that okay?! Grabbed my order and just left I was beyond upset at this point. I go to open our bag of food and serve my Child her lunch because she was very hungry only to be beyond livid that we were given NASTY OLD half assed food. (I paid for Larges and I will post a picture of our order) so I put the entire order back in the bag and take it back into McDonald's. I called out the manager and he came over and I said would YOU eat this NASTY shit?! Luis the acting manager stated NO! I said okay so I wouldn't feed this shit to my dog let alone a child what makes you think this is OKAY or acceptable to feed to a customer and I opened everything up and threw it on the counter!! He offered to give me my money back refused to look at me or apologize period! This is one of the worst food experiences we have ever encountered and will not be returning to this DIRTY & RUDE location! Please be aware next time your kid is hungry just go somewhere else cause you'll get treated like crap and sick! This was reported to the actual manager Melda or whatever her name was and was completely brushed off. I get it is McDonald's but at the end of the day LEARN some customer service and cleaning methods! & actually TRAIN your employees ! read more

A long black hair in my eggs. Enough said. It definitely wasn't my hair, my hair is pink and short. Slow service, long lines, always forgets items, they never ask if you want condiments, You always have to ask them for some. No napkins, they reheat cooked fries so when you eat them they aren't fresh, they taste like they have been microwaved. Mostly have gotten non fresh fries at night. Overall this place is disgusting. read more

It smelled AWFUL as we waited 30 minutes in the drive thru like before we could even order to find out the typical McDonalds "ice cream machine isn't working excuse" Tried going in the lobby before hand with multiple Employees outside but no one could tell us it wasn't open apparently... read more

Worst McDonald's I've ever been to. They never get our order right and take forever. The employees are just plain rude. Going there ruins your whole mood because of the way these employees act. The quality of food is terrible as well. I've worked at a McDonald's before and never has the meat been that dry. I bet they keep all the food in the cabinets all day until someone buys them. I'm surprised they haven't had management come in and turn in around yet read more

I ordered and was charged for adding cheese and extra pickle to my hot n spicy & I got extra lettuce and extra mayonnaise. This is not the first or second or third time this local McDonald's screwed up my order. If you are upper level management or even store manager seeing this please encourage your team to do better. read more

McDonald's - a receipt and a hand holding a fork - Fast Food Near Me - Glendale, Arizona

Food poisoning to a whole new level: I've been eating at this McDonald's for over a decade, since I live in the nearby area. Never had actual issues with my food- it was McDonald's. I got what I paid for, ya know? But today was different, my brother and I believe we were actually poisoned (accidentally). He and I ordered completely different meals, but the only same items we got were a large sweet tea and fries. After taking the first sip of the tea, however, we both realized right away something was different. It tasted much more bitter than usual, but we thought the brew must have just been off. 10 minutes after finishing our meal, we both started getting the same odd symptoms. We became extremely dizzy, short of breath, and had headaches forming between our brows/behind our eyes. It felt like a hangover and a slight asthma attack happening all at once. We ate 3 hours ago, and after taking vitamins and drinking tons of water, I am still feeling those side effects now (not as strong, thankfully). Our theory of these side effects-- that the cleaning chemicals used to clean and disinfect the tea dispenser were not completely washed out. It's the only thing we can think of that makes sense. I tried giving that location a call, but no one answered the phone. So I wanted to put my grievance here, hoping it never happens again! I'm giving this review 2 stars since nothing was up with the food, just what we drank! read more

McDonald's - All the food was fine.... we truly think it was the tea that was contaminated with cleaning chemicals. Just a theory though. - Fast Food Near Me - Glendale, Arizona

i never write these down but yooo I literally went over there for more than 10 items thinking it was going to take a while. nope! I went through the drive Thru, ordered everything, she SURPRISINGLY Got everything right, and didn't need me to repeat ANYTHING! went to pay, and got my food within a minute!!wasn't even there for two minutes. but let me remind you, the drive thru wasnt busy either. so I literally give this a 10/10. I live near there and go almost every week or so. and no problems whatsoever. but this had to be written down. Wow!! read more

Service with a smile! This is our neighborhood McDonald's. I drive thru breakfast, lunch and dinner frequently. I am pleased to say that most of the time, the staff has been friendly. The only time that I felt slighted was during Monopoly season. Many McDonald's staff seem unwilling to honor the coupons with a light heart. Franchises need to give HQ feedback if these coupons are a burden on them to honor. Tonight, I am happy to say that service was fast. Our food was hot and the kids scarfed the classic Big Mac and 2 special order cheeseburgers down. No mistakes! The kids ate with smiles! read more

McDonald's - She smiled when I told her this was for my Yelp review! - Fast Food Near Me - Glendale, Arizona

I haven't been to a McDonald's in years but I never knew they sell a shamrock shake! And it's so surprisingly yummy! Come try one out! read more

McDonald's - Fast Food Near Me - Glendale, Arizona

Shit service I ordered a hot chocolate and they gave me hot milk are you kidding me another 20 min in line for them to correct it and then they argue with my to tell me it's not milk that it's hot chocolate then the manager had to eat his words and say oh she forgot to put the flavoring in and these idiots want 15 an hour are you kidding me read more

McDonald's - Fast Food Near Me - Glendale, Arizona

I've hit more McyD's in the past week than in my entire life combined! While on a road trip from San Diego to Flagstaff I found McDonald's $.99 Diet Coke to be my best companion! The curb-appeal was impressive and the dual drive through was appreciated. I placed my order, "Diet Coke please" and when the kind drive-through attendance asked if I wanted to add an egg white McMuffin I gladly obliged. The drive through was quick and friendly. I was pleasantly surprised the egg white McMuffin was only $2 whereas in San Diego it's over $4! I've been impressed with the service, cost and speed I've received with McDonald's while on this trip. read more

It's McDonald's for one. I'm ashamed to go there, but sometimes you need an Oreo McFlurry....turns out you're almost guaranteed to get a cup of soft serve with a dash of Oreo on top. It's frustrating read more

McDonald's - Oreo McFlurry you say....I say soft serve with crumbled Oreos on top. Not cool mcDs - Fast Food Near Me - Glendale, Arizona

Everything about this location SUCKS !! They dont bring your app order food out, always have to go in and get it, pre order drive thru pick up and they dont even go in order of who was at the dual ordering menu first, EVERYTHING is Slow , ZERO customer service skills from any employee. BUT yet no changes because there is nothing else nearby read more

I was eating my chicken nuggets minding my business and I go to bite and I feel something hard. What is it? You guessed it a chicken bone.... get your shit together, I could've chocked on it. read more

McDonald's - As you can see the bone. - Fast Food Near Me - Glendale, Arizona

They cashier made a mistake . I told the window and they fixxed it instantly no charge. Great customer service!!!