They didn't give us the bbq sauce that came with the nuggets we ordered. It happens all the time so we went in to get the sauce. The guy with the long grey ponytail insisted that we were lying about not getting the sauce. He told us "it's your job to check our food in the drive through" and took no responsibility for his team failing such a simple task as giving us what we ordered. No apology. Just kept treating my son and I like we were "criminals" over his beloved sauce Ownership should retrain this guy. read more

Ordered a mobile order for pickup at counter got there at 8:55 ... they closed the inside early I had to wait in the drive thru they were rude because I had an inside order number and the food was cold read more

Everyone here complaining about getting wrong orders, it's because half the staff doesn't speak a word of English. I use the kiosk and have never had an issue. It's a major problem though, if you have employees who can't assist the people literally paying their wages by being patrons. The burgers I got today, fine, but the fries were obviously cooked with old grease and tasted awful, which sucks because that's one of the best parts of McDonald's for me. I'm the type of individual who is pretty easy going even if my order is screwed up. So why the one Star? One Star because it's becoming more and more common for company's including this McDonald's to employ people who get paid to literally goof around and treat their customers like they are a burden. The attitude is total dogshit from the majority of the staff with maybe a couple exceptions. Unfortunately most of these company's never read or care about reviews but they should, as it's just going to get to a point where no one will want to eat here and everyone can kiss their jobs goodbye. Can't speak English, literally can't even master some basic language skills like "thank you, or have a good day" apparently. They look at you with bewilderment if you ask for something. Today they have an employee singing loudly in the kitchen area, sounds like a bunch of children playing in a playground. We all understand that jobs are not fun and can be tedious and frustrating at times, but it just seems like paying jobs are just taken for granted now. They don't give a shit about the customer experience, and you're just a hassle for being there. For $10+ a person to eat fast food it's better just going to a restaurant and paying some one who gives a rats ass about you to actually treat you well because they're incentivized to do so. Eventually most people will realize this and go some place else, spend a little extra money on their food, and be treated as if their patronage matters at all. read more

today I order a kids meal 6 piece nugget and two sausage patties. I honestly don't know what's worse having my day ruined by not receiving the right food or giving me two breakfast items that I did not want. Please do better and everyone make sure y'all check y'all's bags before y'all leave the McDonald's parking lot.‍ read more

Ordered a regular dr pepper and got a diet Dr Pepper also not good at communicating with the customer.

beware bought large fry and got a small fry so i guess i aint eating tonight and also it smells like old shoes inside

This place is ridiculous! Waiting 20 minutes for a mobile order. There's worse things in life so I stayed positive when the food got here. Said "Hello, how are you doing?", sounding friendly. Gio, or "d!cchead" literally goes "hmm" while shoving bags at me. Not only is the speed of this place terrible, but they also top it off by giving you attitude because you made them work. Done supporting McDonald's. Until they care about the people they are putting in these stores, I'll be taking my money elsewhere. Not to mention; the last time I was here my wife unwrapped a dead fly with her mcchicken. I understand a budget, but Wendy's is literally right down the road.. please do yourself a favor. I just realized they didn't give me my large fry as I'm typing this order!! I'm adding this, because I got a medium fry instead of the large I ordered. This place is a ripoff! I won't ever be back to this location. read more

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Mitch was the gentleman who took my order and was very friendly and went out of his way to provide a nice dine-in experience. Being a business owner, I know the importance of having food people that represent your brand. He was working the register and another gentleman came in and he was very friendly to him as well! Many different locations have gone down hill as far as food quality and especially they have lost the art of giving great customer service.... My pet peeve is when I get lukewarm French fries and mine were hot!Mitch was very friendly and professional and I can tell that he is a people's person. Having a great team members is key to have repeat customers. I will be making this my go to McDonald's location from here on out. He told me he has worked at this location for 13 years!!! Absolutely incredible. He is a valued asset to this business! It is the little things that add up! read more

Staff was horrible. Assistant GM came over to argue with me when I said 15 cents for BBQ sauce was crazy. He followed me to my table and kept coming at even after multiple attempts to stop the conversation. Then proceed to call me an idiot to the other customer ordering. read more

I don't expect a lot from McDonald's but I do expect my food to be cooked all the way through. The chicken tasted like it was old, my toddler didn't even care for the cold nuggets. The Dr. Pepper was gross, but at least the Coke was good. read more

McDonald's - Double Quarter Pounder with Cheese - Burgers Near Me - Fort Worth, Texas

Second time my order has been screwed up. Ordered an egg McMuffin and received just cheese on the muffin. Seriously, management needs to step up some training of employees. read more

McDonald's - Ordered an egg McMuffin... received muffin and cheese. - Burgers Near Me - Fort Worth, Texas

Look I'm not normally one to come on here and do a bunch of complaining, I worked fast food, specifically McDonald's a couple of years ago so I understand the frustrations of complaints. However, I gave yall grace before I said anything. There's absolutely no reason at all, that in less than 24 hours, yall did the same thing to my food TWICE. I know when the grease needs to be changed, like I said I worked there before. I ordered breakfast and the grease was old, I had black stuff in my food and I let it go. It's the morning shift, everyone's tired, no biggie. I ordered again, around 9 that night, the same issue if not worse. There's no reason for that, there's multiple shifts coming on in a day. That makes people ridiculously sick, it's nasty, it's wasteful to our money. This is just awareness to check your fryers, and a little bit more frequently read more

I doordash from here regularly and its a hit or miss. A majority of the time they dont add all of my items or continually add ingredients to something i requested come plain. Or give me something completely different. Save your money and go elsewhere read more

The manager with the slicked back pony tail is egregious. Absolutely no customer service skills and comes across as if he's looking for confrontation. The food is what you would expect, stale and often incorrect. You don't need McDonald's in your life anyways. The last thing any of us need is a negative experience coupled with pernicious food. Avoid at all costs. read more

Management was rude while working drive thru. He refused to allow me have my burger made with extra onions. Upgraded drinks without consent and when I complained about not being able to get my extra onions and asked to speak ta mgr., he said he was the mgr. Then very rudely and condescendingly asked if I wanted my order or not. Of course I want my food. Then when I receive my food I'm so furious I didn't check everything right then. Get a few seconds down road and start eating my portion of the French fries in an attempt to eat them while hot. Well the fries were ice cold and so was rest of the order. Didn't have gas to turn around and have them fix it. I'm beyond pissed at this point. The rest of the order was cold and old nuggets and the patties on our burgers were also cold and tasted like they been in warmer for like 4 hours. I have work at multiple McDonald's in my life and I have never experienced something like this. I'll will never go back and I'm going to tell others to boycott this location. read more

Absolutely disgusted by MANAGEMENT behavior regarding the way he treats employees! Yelling at an employee is NOT the way to handle business! Funny that there is such a low amount of positive stars or reviews and WE WILL NOT RETURN! That jerk should NOT be in charge of anything more than a mop bucket... ruined our meal and is just UNACCEPTABLE read more

They take a very long time for you just to take your order!!Not to mention they literally gave us all unsweetened tea when we paid and asked for sweet. read more

One star for still not allowing dine in eating when all others have opened up. Oh well. Still got Whataburger and the new Wendy's right across the street for my weekly Saturday morning dine breakfast. read more

Waited in line for 10 plus minutes for them to turn off all their lights and menus when they don't close for another 30 minutes!

So I arrive at this McDonald's at 10:30 and a line full of maybe eight people and I get to the speaker and a soon as I get there after the person in front of me had their order taken I get a machine operator voice saying that they're closed so now I'm stuck in the drive-through with cars behind me and in front of me at this speaker. this place doesn't close till 11 o'clock I don't know what they're doing but someone needs to get a hold of the store and do something with it. Sad when it's the only McDonald's in the area and even the managers at that place don't care about staying open till close. I had to get out of my car and tell people behind me that they're not taking orders anymore at 10:30 when they close at 11 just so I could get out of the drive-through. I'm sure everyone in that line won't be returning anytime soon. I know I won't... read more

This McDonald's has probably got to have one of the fastest breakfast drive-thru's I've ever experienced. I was in and out within 10 minutes and about five cars were ahead of me. This was on a Sunday at about 8:00 AM, so huge shoutout to the team that was working that shift! Y'all did awesome and food came out good. I ordered 2 bacon egg and cheese McGriddles w/hash browns. read more

This McDonald's is possibly the worst. Constant screw ups with orders (including getting a burger with no meat patty) and rude employees (night shift) read more

You shouldn't expect fast service here, regardless of the time if day. This is by far the worse McDonald's I've been to in my entire life. Not only are they slow but they are notorious for messing up orders. Please do yourself a favor and don't go to this McDonald's. read more

Tried to get a late night snack. It was 10:45 pm. Website says they are open until midnight. Drive up says sorry we are currently closing. They need to update their site or just close and not reopen. read more

Trash establishment. Managers a prick, told us to leave for not wearing masks when they didn't even have a sign posted. Didn't ask us to out on masks or give us a chance to wear them just said "get out" completely unprofessional and rude and I hope they all get Covid for how they acted read more

Firstly, the girl shortchanged me a $1.00. Secondly, the coffee was not made to order and I had to wait on it. Poor attitudes from the employees. Awful service. Had to pull up and wait for it. Hire some decent help. read more

Placed a drive thru order for a meal and an extra order of large fries. I paid at the first window. At the pick up window, I got my drink and was asked to park off to the right. A person brought me a bag with just the sandwich, no fries. I told her that's not what I ordered and stated what I did order. While waiting for my correct order, I noticed the cashier had rung up the meal and an extra order of medium fries, not large. Then another person brought me just the sandwich with no onions and no fries, also not what I ordered. Third person brought me the sandwich and an order of fries, so just the meal I ordered, not the extra order of fries. I gave her the receipt in hopes the fourth time would be the last. I simply wanted a meal I didn't have to prepare after working over 14 hours. I was so aggravated by the whole experience I couldn't enjoy the food when I got home. read more

I was just at the drive thru and i get back home i see that the large fries box and it looks like a medium fries and i was suppose to get two chicken mcgriddles and i only got one wtf McDonald's do your job right and get the order right next time too read more

The new @McDonalds #McWrap... Well that's some pretty fancy packaging. Has this little flap they pull out to show which one you got and a clever tear-off tab so you can unveil your wrap without having to worry about the contents of the wrap flopping into your lap! This wrap boasts a generous amount of warm, flavorful chicken, nice greens, and this one (sweet chili) had some lightly marinated cucumbers. I was surprised though when I bit into it and discovered it had WAYY too much mayo!! It had a decent price point and as such, I'd probably get this again. read more

McDonald's - @McDonalds new #McWrap - Burgers Near Me - Fort Worth, Texas

Manors clean speech need more one on one sidetrack a order is being given should not have to repeat no more than once if needed.

It's 34 degrees outside. It's 4:40PM. Its an on going joke that the ice cream machine is always broken, BUT WHY IN GODS NAME WOULD YOU TEAR DOWN THE MACHINE IN THE MIDDLE OF A COLD ASS DAY!?!? I was not the only one to get out of line. Ridiculous. McDonald's has been a joke lately read more

I went by this location on the way to work this morning. My nephew and myself went inside to order. Evidently I did not enunciate well enough for the cashier to get my order right. I got an item I did not order and what I thought I communicated I wanted I did not get. If there is a next time I will ask for a picture menu read more

McDonald's - a receipt on a computer keyboard - Burgers Near Me - Fort Worth, Texas

Picked up an online order and had to get out of the car and ring the door bell instead of using the drive through like everyone else.

Fries with no ketchup. Nuff said. For some reason the hot n spicy mcchicken varies in flavor from location to location. It wasn't the best here. read more

This Review is from January 9, 2012... Went through the Drive thru late after getting outta work late as I was kinda hungry but not wanting a full sit down meal. I saw the review by Rick L which I thought was funny as this guy clearly has NO clue what fast food means, so I figured I'd have to review it as well. 1st off this Rick guy must be an idiot as the ONLY fast food place that I know that uses fresh meat is Wendy's, McDonalds and Burger King both use meat patties that were frozen. Either way you can't order the way your burger is cooked, i.e. Medium, Medium-well, Well as they are ALL well done; what does Mr. Suave think this place is the Chart House which has Kobe Beef Burgers... LOL... I got a McDouble with no pickle, add Tomato and Lettuce, a small fry, and a large drink. Never will I get a McDouble with Lettuce again as it had that crappy shredded lettuce and their tomatoes taste so horrible w/o any flavor at all so it makes you wonder if you're eating some mushy crap, the worker's gooey spit, or some engineered tasteless tomato. I usually like McDonald's french fries but at this place they tasted like they were sitting out in cold grease for a while and were re-flash fried to be served instead of being thrown away... Sooo disappointed with this McDonalds, I think once in the past they even gave me a hard time over using a BOGO or similar coupon deal that I had... I remember it was a Free Angus Burger from their Monopoly game that they didn't want to honor. Funny thing is that I just went back through their Drive through at a later time and got it anyway, guess that's why these guys are working at McDonalds cause they're not smart enough to be a stupid bank Teller; like the ones I see at Wells Fargo who can't do simple Amortization to tell me how much my payment will go towards principle versus toward interest. What has this country come to??? Happy Frozen Burger eating... read more

This McDonalds here really struggles to get orders correct. I have been there several times and it is rare that when we dine in, somebody is not complaining about the accuracy of their order. Also, the name "Fast Food" should not apply here as there is nothing fast about it, even when there are few to no customers. The "money tables," if I can use that term in a McDonalds, are often times occupied by staff, thus not available to customers. By and large, the line staff are nice, but the management here leaves a lot to be desired. They generally look and act like they don't want to be there. The one issue I have had with staff is a young man who cleans the floors. Even when people are eating, he will sweep dirt into the air while you are eating. Instead of sweeping it directly into a dust pan, he will sweep it into the air, then into a big pile, possible under the table you are eating at. I think he may have mental issues as I saw him biting himself in a corner of the dining area. I tried to address his cleaning habits with a manager, but they really did not listen. The food is not bad and the tea tastes reasonably fresh. They use liners in their tea canisters, that is a plus, but they guard the condiments, including the salt and pepper, like it was gold. Went back a few days ago and it's gotten worse. If you go for breakfast (at least on the weekends) and get there early, there will be no ice unless they get it from the back for you. The person who fills the ice machine does not get to work until later in the morning and nobody else fills it. People were out in front of the store begging and harassing customers entering and management did nothing. I can't give them 2 stars anymore! read more

I just spent 30.00 to get home and realize 3 of the 4 burgers I ordered were made wrong! On top of that they handed me my 5 drinks and 2 of my combos then asked me to park for the rest of my order, So now my drinks are watering down and 2 of my fries are getting cold while sitting there waiting for the rest of my order. Just terrible, I mean I asked for Mustard and pickle only on my burgers and it even says so on the receipt! I am assuming the employees are illiterate at this point or are so understaffed and over worked that they are just slapping the food together and throwing it out the window, I don't recommend eating at this location!! read more

Worst McDonald's ever!!! Very nasty and unclean. The manager with the long hair and goatee should be fired. Food is always dry and tasteless. And on top of that they never get the orders right. read more

Waited a long time at the drive through, guess they "tried" to give me fresh fries, as I drove off and tasted one it was cold on the inside so I went back so they could give me some that were fully cooked they didn't instead the "manager" argued with me about that being the way they are done.... Wouldn't risk everything else being raw so just asked for a refund and went across the street to Sonic.... read more

This McD's now offering a half filled French fry box with every order. Seriously though this place is a joke, wrong orders 90% of the time. And my biggest pet peeve for fast food is that they don't give you NEARLY the amount of fries that you pay for! Loyal customer here giving you the finger and driving WAY out of the way to get some service. read more