Does this look like a cheeseburger with only cheese on it?! And you may wipe your hands on your clothes but we use napkins which we had zero! And for this we had to pull around and wait read more

McDonald's - Fast Food Near Me - Fort Mill, South Carolina

This location pushes drive thru customers to pull up and wait nearly every time I have been. That should be the exception, not the rule. I went inside and ordered three items, with no modifications. It took 14 minutes to get my food. They weren't particularly busy either. The fries were not particularly hot and my burger was a mess. If it weren't for low standards, they'd have none at all. read more

Will never go to McDonald's again. Must put your own order in a kiosk that does not work well. Pressed the button for assistance. No one came. Asked an employee that was walking by who seemed quite put out that she had to help. Only 3 tables occupied. No wonder! read more

We've been waiting for 20 minutes (updated) and finally got our hot fudge sundae but they took forever read more

Horrible, Horrible customer service. I went in to place an order and I needed assistance with the machine, so I could pay. I pushed the button for assistance and nobody came to help. I literally could see staff members and nobody came around. This is a horrible place. read more

We ordered food threw the driveway and we did the mistake of not checking our food before we left. Order was messed up and missing items. By the time my wife noticed i was 30 minutes out driving south heading to Florida. ( clearly i was not going back for no nuggets and happy meal ) If you happened to come to this location make sure you check your food, and if you can enter location instead of ordering on the drive threw even better. read more

My god just look at all the BAD REVIEWS Never thought I'd have to read reviews for a McDonald's but hear this one. TWICE I went through this drive thru... first time they wouldn't allow me to add to the order because they were too lazy to call back to first register to add AN ICE CREAM CONE. 2nd time I'm at window ironically THEY THREW A VERY LARGE ICE CREAM CONE OUT THE DRIVE THRU WINDOW AT ME. Yes YOU READ THAT RIGHT they threw an ice cream cone out the window then tried to not know what I was talking about then the manager comes up saying he don't understand why I'm still sitting there when he has cars behind me- I'll be filing a police report for assault charges read more

The burgers were raw, sent back and when brought new ones out they were raw as well. Not the first time the burgers were raw.

Worst McD I've ever visited. Run by children, literally the manager must be 15! Drinks aren't full and fries aren't cooked. Terribly sad investment since it was just built and open. read more

There fire alarm was broken and kept going off on us and it hurt my daughters and mothers ears and some of them the French fries were raw . The service was okay the lady I was served by was pretty sweet but the men SUCKED at there job it took very long for food . Just pls be safe don't go here ! read more

Visited this joint on July 19 2023. I got some chicken nuggets, french fries, and Frozen Hawaiian Punch Slushee. All were amazing as usual. Service was very fast. 10/10 visit. Would definitely recommend. read more

the mcdonald's at 2745 freedom dr in charlotte north carolina is the worst mcdonald's in all of america! do not go to 2745 freedom dr in charlotte north carolina! there are always only 2 two people working there, the drive thru line is always long & the lobby is even worse. the worst customer service because they won't hire an adequate number of people to serve the customers. i will never go to 2745 freedom drive mcdonalds in charlotte north carolina ever again & i recommend that no one go there so they can close it, it's horrible! read more

I ordered on the mobile app and went to the store for pickup...the burger was bloody red and cold to the touch of my tongue...amazing that this place hasn't made someone sick... read more

McDonald's - My burger was cold and completely undercooked...it's no wonder this location hasn't made someone sick - Fast Food Near Me - Fort Mill, South Carolina

27 minutes waiting for our order!! They told us to wait in our car. We had to literally go inside to get it. Never again!! The manager ignored us totally when l asked for the food or a refund. read more

Everything was bad. I order a 10 piece meal & got 8 pieces of nuggets. The fish filet sandwich had no sauce and the sandwich was cold to the touch. I order cookies & they are stale & taste like it's been out for days. The service was terrible. I would not recommend going to this establishment. read more

McDonald's is a solid restaurant but this is a perfect example of lazy management and unengaged employees. I often take my little girls to this location as it is close to our house. The ice cream machine has never worked (ever). I'm starting to believe the employees turn it off so they don't have to clean it. The restaurant is fairly new but there is trash and sauces all over the counter. Disappointing but the good news is a lot of competition is moving in close! Hope they figure it out soon... read more

This place continues to under achieve. From inside or the drive thru... horrible communication. Not even the basics of any courtesy or manners.. Food is wrong . Or cold ... or missing condiments read more

on my first visit to this new location I ordered a quarter pounder with cheese, the gentleman that took my order asked what I would like to drink ( the manager no less)! When I explained that I only wanted the sandwich he replied "just be more specific next time" !?!? Umm.. excuse me? The sandwich was terrible and extremely salty?? Needless to say there will be no "next time"! read more

You can read all the bad reviews here, my burger looked like it was dipped in grease. I took it back to the counter after waiting on my small order for 12 minutes or longer; I show the burger to the cashier and she responds eweee. read more

Eliena was great!! Had to order something more at the window after paying for my order and she was quick to help. There was a code needed for the 2nd purchase. I told her she was very young to be a manager and to keep it up! Give her a raise!! read more

Service at the Drive-Thru has been HORRENDOUS! The woman took 15 minutes to take our order, was absolutely nasty, kept stopping in the middle of us ordering and took 2-4 minutes each time to come back on the speaker. Everything was all messed up, because she was so rude and kept interrupting my husband with a MAJOR attitude each time he tried to correct the order!!! We think she was a MANAGER!!! ...? Really!? Total time in line 32 minutes! read more

We have been sitting in the drive through line for TWENTY-FIVE minutes. Twenty five. Unless every single car in front of us is ordering enough for an army, there is NO good reason why it should take this long at a "fast food" restaurant. I could have butchered the chicken and processed the nuggets myself in this amount of time. Considering the fact that this place has a one-star rating... go somewhere else. By the time we got to the without Dow there were TWO people in line inside. Two. Seriously. Do not come here if you want your food anywhere near fast. Edit: waited for over 35 minutes. This place needs to be shut down. Now. read more

The food is lousy they got my order wrong they shorted me I paid for 4 apple pies and only got 2 when I drove back they only had one available and didn't offer to put more in . read more

The owner should have this franchise pulled. I've never been to any one place that gets so much wrong. Terribly slow service, order mistakes. You can't even get a napkin in the lobby when they've failed to put one in your bag. One poor guy was trying to order breakfast, but the kiosk wouldn't let him customize his order. He stood at the counter waiting. I watched several workers look right at him and do nothing. He stood there at least five minutes. When someone finally came to the counter, he went to order and they told him breakfast was over. Drive the extra few miles down the road to the Indian Land McD's. read more

I have never been blatantly ignored as order after order taken after mine is served. No explanations, no apologies, just didn't finish my order for almost half an hour. On top of that I had to go get ignored again because they forgot my coffee so I just stared saying "hey you forgot my coffee " every time anyone walked by for 5 minutes. Holy cow terrible terrible location bad people. read more

Cashier, shoulder long hair and no net, jewelry and bad attitude. He was all over the place, did not hear me, messed something up and then got pissed at me (Manager verified that I did spoke up) read more

I went here for a late night snack. At 11 o'clock at night. I ordered a big Mac meal which is the number 1 and a Quarter pounder. The lady was rude and when I got my food everything was cold except for the fries. The fries were delicious. But again everything else was cold. I asked her for extra ketchup up and she said she put a ton in the bag. She put 3. I also asked for honey mustard and she acted like I was asking for her left arm. Unfortunately I was not happy with my experience here. And this is the second time I have received cold food. I probably will not come here again. read more

Would you eat this?? Then why do you think your customers would eat this?? This is what I got from McDonald's drive thru located on Hwy 169 and Goldhill Rd in Tega Cay, SC. A burnt chicken sandwich. And it took an additional 20 minutes for my meal to be remade. Ridiculous!!! read more

McDonald's - Burnt chicken sandwich served to customers - Fast Food Near Me - Fort Mill, South Carolina

Disgusting. I can't believe they work with their hair all over the place, no hair nets and hair isn't even up and put back. I genuinely feel disgusted. The workers are extremely slow and don't even pay attention to customers. I've been waiting for my food inside for one combo for 20 minutes it's ridiculous. read more

We went to order after getting off of a flight, and the manager on the speaker said they refused to make our order because it was thirty minutes to close, even with a full line that was barely moving. read more

waited nearly 30 minutes, no one in line in front of us, they don't appear to be understaffed , employees are just goofing off or standing around. stood a from counter for over 10 minutes before someone even acknowledged me. very rude once they did. read more

Where to start... well my husband had to microwave his burger because the meat was pink. They forgot one of our fries, which were all cold. The kid at the window handed me 4 drinks without a drink holder, and attempted to hand me the 3 hot fudge sundaes as well- I finally had to point out the obvious fact that I'm alone and don't have 7 hands. Oh and finally, the hot fudge sundaes looked like my 2 year old assembled them- fudge poured all over the outside...did they even try to aim for inside the cups? But I suppose I should be impressed that the ice cream machine wasn't "broken" like it usually is on Saturday night. It was comical. Thanks McDonald's for reminding me why I only eat here when I'm really desperate. read more

I never go to McDonalds but had to pick up an order and boy was I sorry. Not only did they get the order wrong, but about 5 people came back in to store while I was there to say their order was incorrect. So funny because when I picked up the order which was not for me. a customer in the store whispered, "you better check it". So I did and thank goodness, it was All wrong. I guess they sealed it and expected me to just go away, but thanks to my friend LOL. I suspect they get orders wrong quite often. And yes, Jackson who claimed he was the Manger, had to get rude! For heavens sake, how hard can it be to look at the order and pack it just as it states?????? I just don't know why you have to leave items out so people get home and don't have meals. How frustrating. I just cant take it when people don't care and have attitudes. Why do you work in customer service???????????????????????? Take your job seriously and care about your brand! read more

NOTE!!!! After going through the drive-thru just now and noticing my large fry was only half full, I inquired of the employee who said that they have been ordered by the franchisee owner to only fill the fry containers halfway!!!! read more

This should be the first McDonald's replaced with robots. Probably will have more life & energy than the staff here. Worst service ever!! UPDATE: 45 days later - Captain's Log ...Sunday the 2nd of April -Gregorian 2017 - We waited 10 Mins outside in their UNfast drive thru cos fast food wasn't fast- Order was Cold, Wrong and staff is clueless about what customer service is! I reiterate Please ROBOT this place with those Mckiosks early on! They seem lazy on their jobs here, then let autonomic efficiency do it better! I wouldn't go here again if they paid me or Till Robo Servo, whichever comes first! read more

First of all, we shouldn't be eating McDonalds or other fast food from a health standpoint. This location is the WORST McDonalds I have ever been to period. Pace of service: Incredibly slow. It took 15 minutes to go through the drive thru with only 3 cars in front of us. Quality of food: Well, it's McDonalds, so not high expectations anyway, but with that in mind...Average! Soggy, cold fries was the main issue. Also, we ordered a 2 cheeseburger meal with ketchup only and got 1 cheeseburger with no ketchup and 1 hamburger with ketchup and no cheese...LOL! We hit this location because it is near our home and realistically only a few times per year, but have never really had even a decent total visit. The drive thru is slow, but inside is a train wreck. The last time I was inside about 4 months ago, I ordered within 1 minute of walking in and it took 25 min to get my food. The sensible thing to do would be to not eat fast food, but if we have to, it won't be the Indian Land McDonalds. read more

So I went there today an was treated the worse I have ever been! I will be contacting the local news! I was told I was hounding them for sauce an they was fucking busy was the exact words there manager was very rude also I got the window slammed in my face an all but however I'm leaving this here bc I will be contacting someone that will take care of this! Even if it's a lawyer bc that was ridiculous there's A lot more I'm not mentioning on here read more

worst service! no one was in line, was told to hold up for more than 6 mins and finally order. #5 nuggets with a drink. didn't receive fries and sauces. had to drive back for the fries and sauces and they were so rude. also spoke to the manager! previous week, I had to wait more than 40 mins after I order my food. horrible service read more

My small coffee I order almost every morning is always ordered the same way...4 creams, 3 sugars. Every morning it tastes different. Slowest McDonalds and worst customer service! read more

This McDonald's amazes me non stop. Ice cream machine always down. Closes early and only accepts cash through the drive through smh. When they are fully staffed and all technology is working they are ok but seriously this place needs help. Newer girl that works nights takes a lot of heat that's not her fault read more