I love visiting International McDonalds as the different items offered can be really interesting. The nice thing is you can order in multiple languages and the service counter is pretty accessible. However, if you have a basic understanding of ordering/pick up in Italian it definitely makes a difference. Very smooth and user friendly ordering system. Just respect whatever Security says to you as it is a very high traffic location since it's near the train station. If you see a spot to sit, definitely grab it right away as the tables do fill up quite quickly. read more

No difference between a McDonald from the USA with this McDonald in Italy. Setup and offering felt the same...

We ordered our meal through the Kiosk. The order was ready relatively quick. There's a screen at the counter that lets you know when your number is ready. There's an upcharge for the sauces. Our "value" meal did not come with nuggets like it does in the states. Not sure why they give you an option for sauces. Seating was limited. We ended up sitting at the coffee shop next door. The burger and fries is what you would expect from a McDonald's. The sodas were terrible though. Had the bubble guts a couple hours after eating here. read more

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It is conveniently located opposite the train station in the main area. Tourist crowd, tourist spot prices. Typical Mcdonald and therevis a burger King next door too. Order placed in kiosk, and food is ready for pickup in 5 minutes. Take out or you can eat in there. Lots of people during lunchtime. read more

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I wouldn't normally leave a review for McDonald's, but when you haven't had bacon & eggs in Italy for a week, a bacon, egg & cheese on an English muffin (3.20€) tasted very good, before boarding the train for Pisa. You could also get a bacon & eggs platter. (Click on the Savory option on the screen when ordering) read more

This McD's at the Florence train station was welcoming. The service was good and all the food came out quick. I didn't like their small chicken sandwich with ketchup--poor flavor. The wings were small but really crispy and tasty. The banana shake was pretty good as well. If anything, this place is a nice place to sit and relax before your train arrives. Be aware the restroom costs .80 euros. read more

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It was a sweltering mid-afternoon when we were in town doing some sightseeing. Lo and behold, the golden arches appeared just around the corner. Perfect timing to stretch the legs and replenish our energy. It's always an eyeopening experience visiting the chain in foreign countries because their menus are so different from the ones at home. On this occasion, I spotted something I would never have imagined from McDonald's kitchen. McLobster roll!? For €11 only? And it came with a soda even! I couldn't believe my eyes. We got one to try out of curiosity and were pleasantly surprised. The sandwich was actually quite good. Now if only they would bring this to the states. The restaurant itself was fine, not dirty. The workers were normal except that they spoke Italian. But it was a neat mini riposo for us. read more

Trying McDonald's abroad is always fun to see the differences in menu items. Italy specifically has Chicken Wings, McToast, Panzerotti, McCrunchy Bread, and a Baci Perugina McFlurry which are the ones I suggest you try! All tasted great and came out pretty fast given how busy the spot was. read more

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Terrible service cause we had to get the sandwich exchanged twice! It doesn't have enough zucchini like their promo pic. The zucchini was like pickles.... Sigh what a disappointment!!! But gonna try it since. Here read more

McDonald's - Provolone mc chicken - Burgers Near Me - Florence, FI

Very busy location and had to collect my breakfast from two counters.

From USA so we liked checking out the McDonalds. Liked the private eating cubby areas. Had pastry and coffee bar. Ordered from kiosks, which are just starting to appear in the U.S. Didn't have the delicious sweet tea we liked, but the peach or lemon iced tea was sooo good. Didn't try the food. Bathrooms were smelly. read more

McDonald's - Burgers Near Me - Florence, FI

I stopped eating at McDonalds about a year ago. While in Florence we spotted one and wanted to try it out. The 1st thing I notice is they serve BEER at Micky D's in Europe. Everything tasted different ( it seemed lighter ) from the Big Mac's, French Fries & Filet o Fish. Even the Cola's tasted better. Upon arriving back too NY when decided McDonalds deserves a 2nd chance. That CRAP made us sick! I will only eat McDonalds in Europe! read more

McDonald's - Burgers Near Me - Florence, FI

Fucking assholes gave me cheese on my hamburger. I am allergic to cheese. Basically they don't give a shit what you get. Food's undercooked... is you even get the right order. read more

Food: It's a Mcdonalds. But its a McDonalds in Firenze. We ordered the french fries. They tasted the same as the fries in the United States. But...you have to pay for ketcup! WTF. It will cost .25 euros for a packet of ketchup. Once you buy something you will get the WIFI code. And then you can use the restrooms for free. Visited 29 June 2017. read more

This place was horrible. Bottom line. Let me preface this by saying that I'm a huge mcdonalds fan. I'm from the states and I frequent Micky D's quite a bit. So when I travel all around the world I like to try the Big Mac combo in every country to see if they can hold the standards of the original. This one failed miserably. The buns were dry and stale. The cheese got baked into the box. The lettuce was wilted and BROWN. Clearly this burger has been sitting under a heat lamp or some sort for waaaaaay too long. This was no way to treat an American icon. And to top it off...they didn't top off my soda. It was like 20% empty. Which is weird because they still managed to spill soda all over the side of the cup and did not wipe it clean before serving it to me. Geezzzzz read more

McDonald's - Wilted brown lettuce on my over priced Big Mac - Burgers Near Me - Florence, FI

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Without a doubt the worst mcdonalds I've ever been to in my life. Waited 45 minutes for an $8 meal. An absolute joke. Never give this establishment any business. A surplus of workers yet none of them are doing any work. Absolute joke. NEVER COME HERE!! read more

This place is dirty, the staff are rude and sometimes outright hostile to customers, and they charge for bathroom entry. The tables and seats are unwiped, the staff gave us the wrong sandwiches and then proceeded to tell us off for opening the box (to discover the wrong order). The ordering machines weren't working and the staff were happy to sit around rather than staff the counters. This place is an embarrassment to the brand. There is a McDonalds across the street inside the station which is slightly better run. read more

Wanted to try it out ouf of curiosity. I got the Big Tasy for 5 Euros and 6 Nuggets , also 5 euros. The nuggets tasted about the same but the meat in the burger just tasted better and fresher. Espresso's are also one Euro. read more

First of all, let me say not all of the photos are for McDonalds, some are for the other location that shares the space. The fries here were horrible - soggy and coldish. To get a plain hamburger would have taken 20 minutes. The person who took my order was friendly, though. Not up to US standards. read more

As far as a McDonald's goes, this isn't the worst I've been in... They have the touch screens, which are handy for a foreign language. The food was fresh but the restaurant was a bit grungy and I wasn't very impressed with the number of flies around. For a quite bite, it was fine. Obviously Florence has much more to offer - we were just very short on time! read more

It's located inside the Florence Santa Maria Novella train station and set up in a food court with other businesses. Like everywhere else in Europe, you have to pay for the bathroom but if you have your receipt (within an hour of purchase) you can go in free. Food wise, the breakfast food tasted fine to us. If you like ketchup with your hash browns or eggs, prepare to pay .50 euros for one or two packets. Also make sure to say cafe latte instead of just latte. We didn't know they serve milk in a coffee cup so we were in for a surprise without our coffee. That is our fault with the language barrier. Lesson learned :) read more

McDonald's - McMuffin - Burgers Near Me - Florence, FI

I don't eat McDonald, but their coffee I will drink. I got a cup of cappuccino for $1.30 which was a good price. The coffee was pretty good too. I still prefer coffee from local vendor, but Mickey D will work for emergency. read more

Coming from America, this McDonald's is amazing. The meat is better and the chicken nuggets are fresher. Would recommend if you're having a long stay in Florence read more

High prices but very low food quality. Amount of meatballs in the burgers is not enough for the price. Taste is not good.

I had a very bad experience at this mcdonalds during my recent trip to Florence. When I stood in line to order I noticed they featured a vegetarian burger with a veggie patty inside. As a vegetarian who grew up eating veggie burgers at mcdonalds in india, I was very excited and confirmed with the lady at the counter that they actually serve a vegetarian burger!! We placed our orders, paid and waited for our burgers. It almost took them 15 mins to give us our burgers and when we started eating we noticed it was just lettuce tomato and a slice of cheese, no patty!!!! I went back to counter and the lady said this is all you get for a veggie burger and the veggie patty was only a limited edition!! Well, it would have been nice for her to let me know before I paid!!! I expressed my disappointment and asked for the manager who was very rude and did not even apologize. I asked for a refund but they refused. Never ever going back. This is no way to treat your customers, and this certainly not what American corporations like mcdonalds stand for!! read more

Yeah I know. Visiting from USA gotta have my Big Mac!! lol but seriously the food is a little better than USA but the little nit picky is annoying. I mean really 25 cents for every little sauce packet? Come on. The filet of fish was kinda nasty actually. But the chicken wings are definitely worth the price it's 70 cents for each wing. Sodas are smaller but hey it's Europe. They're not fat pigs like us Texans right. Lol. Again all seriousness this is not terrible but more like a meh experience. But if you're hungry go for it. read more

Worst McDonald's staff dealt with. Even the supervisor Virginia. Wife Asked for cream politely, got attitude with a face and told her to go away. I went up saw the supervisor asked for some cream and got the same reaction from Virginia the supervisor I assume. If fast food workers hate their job that's on them. No need to be assholes to the customers. read more

BEWARE They have a system of overcharging. The till readouts are obscured by menu sheets and we were asked for 2 euros more than what appeared on the printed receipt. When challenged we were told "a mistake". However the staff including manager's body language confrmed the whole staff are part of this scam. read more