Terrible service. I ordered a crispy chicken sandwich and I got a spicy crispy chicken sandwich instead. Luckily I had checked the order before driving away so I told them to fix it. They gave me a spicy crispy sandwich all over again and kept insisting it was the correct thing even though the bag said spicy. When i came home and ate it, of course it was Spicy. When I called, they wouldn't even give me a refund for the their error. THE WORST POSSIBLE SERVICE! They deserve a rating of -5. read more

Very slow. They lie about not having machines or certain words. McDonald's have all days breakfast yet for some reason I couldn't get something so simple as a hash brown or an egg biscuit. Really disappointed. I'm upset and they always lie about the ice cream machine when I literally saw this rude 45 year old man with the machine clearly on next to him. Disappointed. read more

Outdoor seats, small cafe. Eat a deep-fried heart attack? Rich coffee: one buck. read more

What is with the local McDonalds in the Fairfax area not having the sugar free french vanilla syrup flavoring? In this day and age of cutting calories and diabetics not allowed the sugar, I would think it would be something they would strive to have available. I think it is mainly poor management on the part of local management because they have been out of it for the last month. They don't seem to run out of hamburgers and french fries. read more

We loved their coffee and its only $1. McCafe is definitely a better deal than Starbucks coffee. The Steak and Egg McMuffin ($3.39) was very delicious. Probably one of the best breakfast sandwiches ever! Came back and tried the "Mighty Wings".....these are only available in limited markets but they are a clear winner. They reminded me of Popeye's chicken, but not as salty. Please -- Please -- McDonalds -- do not release "Mighty Wings" or the "Steak and Egg McMuffin" beyond your limited test marketing phase----I would probably eat there too often and would get really fat! read more

The only thing consistent about this place is how slooooooooow the service is. It has been this way for years. After my brief encounter with the person who I assume was was the manager (cause they get to wear the fancy shirt) I can now see this place is "managed"horribly. Today, I waited 12 minutes for my order and 1/2 of my order was cold.They placed my sausage egg mcmuffins in the bag on the counter while waiting on the 3 steak bagels. It sat there for at least 10 minutes getting cold. I pointed this out to the manager Jolie (sp?) but she was disinterested and unwilling to listen. All she said was "yeah your order was not ready." She then turned her back on me and walked away. She had no interest in engaging with me. I asked for strawberry jelly and she continued to ignore me. Manager Jolie gets an F and clearly needs to go back to McDonald's University to get retrained. I would rather go to another Mcdonald's further away from me than this location. read more

Had a great experience. Jamie Guy Cashier was very polite Hard working, quick and very productive. Thank you for your awesome Service Jamie. I come here once in a while if in the area and want a snack from the dollar menu. Place is very nice to go to, clean not to loud and not to busy at the times that I go. But anyways good McDonalds Location. 100% A+. read more

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Service at this McDonald's is the worst in our area. Of any restaurant. They forget something every single time we drive through. But worse, the drive-through attendee is a jerk who should not be employed in any sort of public capacity. Somehow we keep getting this unprofessional moron. Previously I had to drive back days later to claim nuggets that they left out from my daughters happy meal. Even after confirming it with the manager ahead of time, this dummy refused to fulfill the order until somebody else intervened. Tonight, he refused to let us complete the order without making douchey comments. The food here is not bad but service is the worst. read more

I rarely, rarely, RARELY get fast food. Sometimes you just have to do it. I came here to get a Big Mac, and instead got a Big Dissappointment and a reminder why I shouldn't be getting fast food. Took over 10 minutes to get through the drive thru at 7:30 pm on a Saturday, literally one of the least busy times. Luckily I had Chive on my phone to pass the time. FINALLY got to the last window and they handed me a bag - with a fucking strawberry sunday in it. I just left. I am now going to punch my own face for being so stupid to think I should have stopped by a McDonalds. read more

I'm a sucker for some Mickey Ds, but this location is terrible. The food is ok, but several times I've had issues with service. One time I came an hour before close, was sitting in the drive thru line and they just shut the place down. Came today and ordered 2 four piece tenders, the guy says "we don't have 8 piece tenders." I asked "but do you have four piece tenders?" "Yes, we do." Ooooook. So, 2 four piece tenders will do, bro. I know it is fast food, but I think they can step up their game a bit. read more

It's nice that the employees can set their own hours... like shutting down the store whenever they like. Or kicking out patrons at 918 pm because they wanna go home or the best yet not even serving them because as the the nice dricethru lady said "fuck you people" cute. Hope this goes outta business for karmas sake read more

This McDonald's has repeatedly shown its incompetence time and time again. The late night workers lie and say that is no all day breakfast, and that they don't serve ice cream yet there is an ice cream machine inside. Weird. read more

Consistently BAD. The service isn't mean or nasty, just freaking SLOW. I've also been upsold so many times without ever being notified of the extra charge. I see the beverage surcharge on the screen, but nobody ever tells me that it is extra. Their staff also seems to be relatively unfamiliar with the menu, which is saying a lot. I order unsweet tea, I get sweet. I see a long line for the drive thru, and only one person in line inside, and yet even though I go in, it takes me longer to get out for one single UNSWEET tea!! I drive over to Jermantown Road if I have a hankering for McDonalds. This place just stinks. read more

DO NOT GO TO THIS MCDONALDS. I've been to bad McDonald's in the past, but this one takes the cake. Although, to be fair, if you speak Spanish, which I don't, you may have an easier time. To begin, I ordered a Sausage McMuffin with egg and a large coffee with two cream and two sugar. This was around ten o'clock am. It wasn't very busy, and comparatively, for the D.C. area, it was relatively slow. I waited for almost five minutes at the drive thru, before someone took my order. From there, I waited at the pay window, for what seemed like an eternity, before deciding to just roll up to the second window. Well, their credit card machine was down and I had to pay cash, which was whatever. I was then given my food and coffee. They handed me a small coffee, without cream and sugar and informed me that's what I had ordered. I just said screw it at that point and left. However, my biggest point for avoiding this place at all costs is because my sandwich was undercooked. As I stated earlier, I had ordered a Sausage & Egg McMuffin. The egg was runny and almost a sludge like consistency made up of chunks that floated around in a slimy membrane. And, even worse, the sausage was was the palest color grey, to me, it looked extremely undercooked. In the end, maybe its not the right thing to bash this place, but, regardless, I feel it's always the right thing to warn people of bad service and undercooked food. read more

I wanted a salad for lunch and didn't want to have to pay an arm and a leg for it. I came to McD's, ordered a grilled chicken caesar salad. Something must have been mislabeled, because what I got was neither grilled chicken (it was fried) nor was it caesar (it was just some lettuce, carrots and tomatoes). The only thing that made it caesar was the parmesan cheese and the caesar dressing. Notwithstanding the wrong order, the chicken tasted good, the lettuce was okay though a tad on the wilty side. Note to self: Doublecheck the order before leaving the premises. read more

I go to this location because it is convenient. Unfortunately, I have not had a good experience with the drive thru. Today marks the second time I was missing a part of my order. :( So after noticing that I was missing something had to go back and walk into the location, thus defeating my entire goal of getting a "quick" bite. I let the associate know what happened and they just brought me the missing item with no apologies. They really need to better their accuracy & customer service here. read more

I've been to some bad McDonald's before but this is by far the worst. I live nearby and it's 50/50 whether I leave with food when I go there. Typical problems are "we ran out of beef", or "our credit card is down, cash only" or "limited menu". This is after waiting for a half hour in the drive thru. It's also not modern since most real McDonald's have rebuilt a new modern building. I don't understand because it's in a great neighborhood. McDonald's should do better. This is the worst, mismanaged one I've ever been. Should be ashamed, hope it closes and real management takes over. read more

My experience with the drive thru has been okay. The pace is quick and workers are friendly. But sometimes the order is messed up (as seen in the photo) :p not good, not bad, it is mcdonalds after all... read more

McDonald's - Big mac, assembly required :p - Burgers Near Me - Fairfax, Virginia

The customer service here is like trying to put your dick into a roll of 40 grit sandpaper. Everyone's an asshole. Even for some shitty ass food. read more

I go here mostly because it's one of the only places open at the time of morning I to go in to work. This calendar year they've only gotten my order right five different times, and not once within the past month. This morning they couldn't even get me a medium cup of ice. I just gave up and left. Many of this location's problems stem from a language barrier, but not all of them. I have run into obstinance from managers who have a very 'my way or the highway' attitude, some have flat out lied to me. I go here solely because there are no other choices at 0530. If I had more choices I drop this place like it never existed. read more

The site says they open at 430 am but actually open at 5am and even then half the time they are out of something that I order-typically drink related. Very disappointing so early in the morning. read more

Been to this location a couple times, and I don't understand why every time I've ordered one item (a small mocha frappe), I've been asked to pull forward and told that my ONE item will be out in "5 minutes." Surprise, it takes them almost 10 MINUTES for a SINGLE drink. So much for fast food. read more

We are here eating breakfast and the meal combo number 2. I ordered it with orange juice. And iced coffee on the side. Orange juice and iced coffee were water down. What a disappointment. read more

This is by far the slowest McDonalds I've ever been too. There seems to be enough people working, they just don't seem to be in sync with one another really. read more

Typical McDonalds except this one seems to be extremely slow compared to the other locations in this area. They have also forgotten to give me some items in my order during some of my visits. I would only go to this one as a last resort. Drive the extra 5-10 minutes to a different location. read more

Drive-thru for breakfast at 9:15 am on Wednesday morning. Efficient, friendly service. Order was correct. read more

McDonald's - the reflection of a tree in the window - Burgers Near Me - Fairfax, Virginia

I dont even think this location actually has hot food. Like ever. From stale fries to cold burgers & flat drinks. This location is TERRIBLEEEEEEEEE. Its only surviving because of the name & the fact that its right off 66 which makes it a popular tourist stop. Plus the very few loyal people who still go here hoping that ONE day they will get hot, just made food. Went here today & bu the time I got home (ONLY 2 MINUTES AWAY) my food was cold. I even kept the heat on blast to ensure hot food which is sad to have to do but hey, thats how bad it is with this location. The customer service here doesn't exist so if you know a rude person who needs a job & doesn't care about anything, tell them to apply! They will for sure get the job. The managers don't help either because they hire the worst of the worst (there are PLENTY of applicants who will work hard & do the job right) then get upset at CUSTOMERS for complaining. I actually heard one of the younger managers complaining that a lady asked for extra items with her order as if selling more food for the business is too much for her to handle. I stopped ordering Uber Eats from here because every single time I would place an order, it would arrive cold & missing half the order. As of reading the pick ticket is the hardest thing to do. Save yourself the trouble & drive to the Jermantown location. Much better service, better HOT food & less chance of getting into an accident or altercation due to poor setup of the drive thru. read more

This McDonald's is false advertising!!!! Drive thru is not 24hr like it states on there website and on the door of the building. I was told thru the intercom they would open at 5am and the gentleman was extremely rude. Very upsetting customer service and even more upsetting that they are not living up to the hours advertised. Stay away. read more

Why ask people how they want their food, or even make note of it, if you aren't going to make the food that way? I asked for a sandwich with no lettuce and my date asked for a sandwich WITH lettuce and they made it exactly the opposite. I'm from out of state back in California and I asked for a spicy chicken sandwich, to which the man taking the order points at the menu and says "The menu is right there. Do you see one of those on the menu?" OKAY. You can just explain you only have regular ones instead of being a GIANT ASSHOLE ABOUT IT. read more

I don't review many places but I had to with this location. This might be the worst fast food restaurant I've ever seen. Rude employees, and an attitude they don't really care. Not all, but most of them at this location. I usually drive to the Greenbriar location because it's 100 times better, and a much more pleasant experience. This is a prime example of how NOT to run a place. read more

Good place for quick and cheap food. I usually order McChickens with Ranch sause, i really like it.

If I could I would give zero stars. Went in today to grab a quick bite and the manager was cussing and saying offensive and derogatory comments loudly enough for the entire restaurant to hear. All this while ignoring the people in line and also right in front of a little kid. Worst display of management I've ever seen. She should be fired immediately. Will never return here due to her disgusting and fowl behavior. If I were an owner I would get rid of this toxic person immediately. read more

This is a great example of why McDonald's is losing out to Chick-fil-A. Horrible service!!!

I enjoy making a trip to this McDonalds on a sunny Sunday morning. I usually order the Big Breakfast, which includes pancakes, hash browns, eggs, sausage, and a biscuit. Pros- -I love the large window in the front of the restaurant. Very sunny. -Food comes quick and hot -Order always is correct Cons- -Very small location and little seating -Usually a bit messy -Very crowded 6 days a week (Usually not on Sundays). It's a pretty good location, and I suggest you eat-in on a sunny day! read more

Here we are today and it's sad to say it hasn't gotten any better. Orders are wrong, understaffed and the wait is just terrible.

They should close this location if they can't maintain the minimal McDonalds standards. Today 15 min wait in the drive through and no biscuits. No apology and the same I don't care attitude. As some of the others have said we keep waiting and hoping for improvement but it never seems to happen. read more

it's Mcdonalds, who stops to write a review about the country's largest fast food chain, right? Well I imagine everyone who has a bad experience BUT mine is the opposite. Not just today but EVERY. SINGLE. TIME. I'm here these guys are awesome, the entire staff, no matter the day or time, they are all funny and engaging and friendly. It sounds crazy I know but I believe too many complain and not enough people are rewarded & complimented. I don't know whose hiring people over there or whose leading but they are doing an amazing job - along with the drive-thru crew. THANKS GUYS! read more

This McDonalds is a disgrace to the franchise, the establishment routinely turns customers away who wish to pay with anything other then cash. I have experienced the occurrence at different times from night to night, usually this place shuts down the "credit card" machine right as a bar near by closes up for the evening. I don't know how they could benefit from this policy, but I can attest to them losing business because of it. Often times the employees are hostile when explaining that they will only accept cash, going to this 24hr drive thru feels more like a drug deal then a fast food resturaunt. read more

Guess I'm just a glutton for punishment. The only reason I went to this McDonald's is because Chick-fil-A across the street had over 40 cars in line for the drive-through figure I give this stupid McDonald's one more chance well they obviously don't want business otherwise they would hire people that know how to listen I ordered to make chicken sandwiches with catchup only. So why do I get two sandwiches with mayonnaise and lettuce. Done going to this place. read more

One of many Mcdonalds I go to. Not the fastest but my order is always right. Another great thing about this one is it's open 24/7! You can't beat that. read more