I usually frequent the McDonald's by my husband's work off Fairview or the one by our house off Chinden. We decided to hit up this McDonald's to avoid traffic from the fair that's going on. I haven't been to this location before so it was different walking in. The set up isn't practical. The register is kinda hidden and there's a funky wall that prohibits the employees to see customers standing at the register. I did stand at the register for a bit before I had to move in front of food pick up area for someone to see me. A sweet gal saw me and headed to the register. I'm on the hunt for the new Hello Kitty/Ninja turtle collaboration toys. I asked Chanel what toys they had available. She needed a minute to go look so we patiently waited. She did a minute so I thought maybe she was annoyed for me asking. This sweet girl when through and grabbed all my options. She made sure she grabbed all the ones available for me! I already had 2 of the 4 that they had so I told her I would take the 2. I got my happy meal ordered and my extra toy. My chicken nuggets were nice and hot. My two things of small fries were perfectly fried. I love me some floppy fries and they were fried that way. My meal was pretty easy and it was what I wanted. I also appreciate that this McDonald's has their soda machine out for their customers to fill up their own drinks. It's so convenient to be able to refill your cup without standing there waiting for someone to do it for you. I appreciate that Chanel went out of her way to show me the happy meal toys they had available. I have been to another McDonald's and they looked agitated when I asked about their toys. My food was what it was, McDonald's and it was good. Glad I had such a good experience at this McDonald's. read more

McDonald's - Fast Food Near Me - Eagle, Idaho

I've been going to McDonald's every Sunday morning for nearly a year. I order after walking for about an hour using their mobile app. I often hesitate to hit "pay" until I'm about 5 mins out (still walking) because I don't want my food sitting there getting cold. Lately I've had to wait for my food (an egg McMuffin and hash browns) at times for 10 minutes or more.. Today it took 18 minutes after I paid on the app and I received an email verifying my order for my food to come out of their kitchen. I wasn't happy about the extra wait but said nothing because I could see they were scrambling to get others out. But then I sat down to eat. The hash brown tasted like it had been cooked in rancid oil and the McMuffin was cold. The one thing McDonald's has always had going for it was consistency in its food. Service has been going downhill for awhile as the struggle to meet demand from drive-up, walk-up, mobile orders and DoorDash orders with mostly high school aged workers. But now the food is starting to suffer as well. We all know that McDonald's food isn't exactly healthy. But some of us like to treat ourselves every once in a while despite knowing that. But I will hesitate to continue my Sunday morning ritual if I can't rely on the food being as I expect it to be. The company needs to decide what they want to be and who they want to serve and not let volume impact food quality. If drive-through and DoorDash orders are priority, close the walk-up window. If you're swamped let people know the wait time when ordering using the app. Because it's pretty apparent that you can't do it all without your service and food quality suffering. read more

Slowest McDonald's anywhere. Orders at drive through wrong more often than not. Today Noone at pay window. read more

Took me 45 minutes together my food and i had to ask them to make it, it's not that hard to work at mcdonald's bro‍

THE LETTUCE WAS OLD & ROTTEN!!! plus the mcchicken was mangled and bent up in general read more

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It's McDonald's which is nothing that special. It's not a fast food place I typically enjoy but it is close to work for me and I like that I can conveniently order in the app, walk on over and grab a seat then one of the employees will come by the table to bring my breakfast. I've done this a couple times recently.. what's funny is that both times the employees struggled to find my table number but I got my food in a timely manner still. Today I just wanted a good egg and cheese Sammy so I ordered the egg mcmuffin but no butter and no Canadian bacon, add extra cheese and an extra egg and a medium sugar free vanilla Iced coffee... the sandwich was made exactly how I customized it in the app and it was actually pretty delicious for a McD's sammich! The iced coffee however was a let down... I normally don't order the iced coffee here as they tend to make it very watered down anyways but that wasn't really the issue this time around. I know how the vanilla sugar free syrup tastes but this one tasted straight up like hazelnut, it was su h a strong flavor and I really dislike their hazelnut coffee so overall I'd say it's a decent place for a breakfast sandwich but maybe not coffee lol I decided not to have them remake it though because I got a pretty good deal ordering in the app today. read more

Workers polite but not very attentive. Asked them to correct my order twice, (I asked for a M. Mocha frappe several times) still gave the wrong drink and was missing half my order I paid for. Had to turn around once realized i wasn't given all my food. read more

I wanted the grinch meal I got it but I did not get the grinch box. I was disappointed!! 2/10 food was good but disappointed in the lack of effort not getting the grinch meal box. read more

I ordered sauce, I didn't get any of the listed sauces, to say the least I am disappointed. The man who brought it to me said 67 that was the only upside. Still does not make up for the lack of sauce my nuggets were dry. read more

Fucked up my order and gave me a sorry ass excuse for a large fry. Took my order as breakfast thru the intercom said they didn't have all day breakfast read more

McDonald's - Large fry - Fast Food Near Me - Eagle, Idaho

worker who seemed like a she/her wouldnt answer us in drive thru then she said hello with sass and attitude. then she lied about the ice cream machine being broken but its just because she didnt want to serve us at 10:50 pm. read more

Food is once again good and hot, almost always fresh. They've done a lot to clean up the area, and the staff are extremely polite and professional. I'm here multiple times throughout the week now and will continue with visiting as long as the quality of the service and food remain high. read more

Been coming to this location once a week for a couple months, and no matter what fry size I order I get the same half scoop. Even filling up the fry cup 3/4 of the way would be so great, thank you! read more

The food it's so u healthy but tastes kind of good. Very bad quality. The ambiance was sketchy, they clean! These teen workers can be mean sometimes. The service was good. read more

I'm almost impressed how they managed to mess up every aspect of my order. Wrong Soda entirely, cold half empty fries and forgot the sauce for the nuggets. The nuggets also had a very odd taste. read more

I am very impressed with this location! Very great service. Food was fresh and hot. The team member who brought out my food for curbside was amazing read more

The picture speaks for itself and my bafflement is beyond words. How in the world do you not notice you're making a nothing-burger?? The best part? I got 2 of these beauties, made with the same careful attention to "detail". You had one job. ONE. read more

McDonald's - Could have sworn the menu item said CheeseBURGER - Fast Food Near Me - Eagle, Idaho

Canceled my online breakfast order while I was on the way to pick it up, and once I got there, they were not willing to fix it. Lower staff was friendly, management was not polite. read more

Cleanliness is not something they are concerned with. The soda machine looked to have been cleaned last week. The floor had soda all over and left my shoes super sticky. To top it all off, the order was wrong. Not sure how it can be inconsistent here. read more

McDonald's - the inside of the restaurant - Fast Food Near Me - Eagle, Idaho

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I tried to get in there to eat this morning at 7:20. The door says open at 7 AM they were people inside and the doors were locked I knocked on the door and no one would let me in. One of the workers came out and I asked him if they were open and he said well it looks like we're not. Hey it's not like I'm a scumbag or anything I'm a 73-year-old man dressed nice coming home from church wanted to get aBreakfast sandwich. I went to Joe Momma's read more

Worst McDonalds I've ever been to. We stopped because we were passing through town. I guess every McDonald's is still not doing dine in around the Boise area, which is asinine because they opened up dine in around Eastern and Central Idaho which makes absolutely no sense. The two girls behind the counter had snotty attitudes when I asked them why they still weren't open for dine in, which they went on to say "corporate has ordered us to close dine-in," whatever. What really set me off was they were going to charge me extra foe a water cup that I needed for medicine. Yeah, very inconsiderate. They also had ants sprawled all over the drink fountain. For them to close dine-in to be "clean" and have an ant problem to me shows how hypocritical this franchise is. This location can rot for all I care. read more

If I could rate this 0 stars I would. Horrible customer service, always rushing me to order and I got eggshells in my sausage egg McMuffin. read more

McDonald's - Shells I found in my sandwich - Fast Food Near Me - Eagle, Idaho

I called to complain about my very over cooked hashbrowns. I asked for well done because they under cook them, but this time they cooked them way too long. She interrupted me numerous times and when I told her to stop she handed the phone off to another employee (not another manager) who told me to go kill myself. He even tried to justify it when my husband called to ask why he thought he could say that. read more

Many of us ate here and one kid got sick - the only kid who had chocolate milk and he puked it all up a couple of hours later. Called the manager and she said the milk expired the day it was served. She was very friendly and offered to remove them all. But considering I've been here twice in the past 5 years and someone got sick both times, I think we'll avoid this location on the very rare occasion we patronize McDonald's. read more

You changed the patty on my favorite burger, the quarter pounder, and it was a home run. Made it even better! Now you changed the bun and ruined it; it's a pile of crap now. read more

the food is always cold, the manger is an asshole. they make wait 20 minutes for cold ass fries.

.I have not ordered food at McDonalds in many years. Their traditional offerings don't appeal to me. Having some bad food experiences at competing restaurants, I wondered if food quality was dropping here also. .Did not want a Big Mac, as it appeared to be made the same now as it ever was. What intrigued me was some new offerings in burgers, more choices. I had a beef burger with pico de gallo, guacamole, on an artisan bun. It was better than I expected. .At the fountain drink dispensers, I found an old favorite that most burger places don't offer: Hawaiian Punch. The taste was a bit off, not as sweet as I remember. Still, fairly satisfying. .The play area for children is a plus. The tables were neat and well organized. No bar stools. Yes, the server brought my food out to me when it was ready. read more

I have never left a negative review for a company because I haven't felt that I've ever had that bad of service anywhere to leave one but after today I truly felt I needed to write one. I go through the drive through on Friday around 1pm and I order cheeseburgers along with two 6 piece chicken nuggets... the short Hispanic lady who handed me my food told me to go wait in the parking lot for my food...forget my nuggets.. I go back and she's extremely rude I pull up to the window and she looked like a deer in headlights...keep in mind she's the same lady I spoke to on the speaker less than a minute ago telling her she forgot to put them in the bag...she asked me what I was there for? And I proceeded to tell her I just told her she forgot to put the nuggets in the bag and that's why im here.... she looks at the young man with brown hair and tells him I have no idea what she's saying with a stank look on her face.....Luckily he was there because he had manners AND he was younger than her...she has horrible customer services skills even thought that the first time I pulled in the drive thru... never had problems here before so the management should really consider putting her in the back instead of dealing with customers read more

This McDonalds is the WORST and SLOWEST one in ALL of treasure valley!!! Every time we visit this one we wait in line for forever and then wait at the window. read more

This is hands-down the worst McDonald's I've ever been to in my life. The staff was terrible and unattentive, the lady sweeping and mopping the floor literally kept ramming her mop into my feet and the employees are just disgusting and look like they've never showered. read more

Went there yesterday to pick up food for my boss. The young man at the pickup window was so cheerful and sweet, totally made my day!

So all restaurants are closed, drive-thru only!!! Well I live almost 2 hours from town and am trying to get all my errands done. This McDonald's refused us service bc of our small trailer. (Which I've taken in drive thrus before). Asked if we could walk up or order & have food handed to us. They refused. So now we got 3 hangry children to deal with!!! Way to go McDonalds during our national crisis!! And found out later from a friend that we could order online and pick up but the employee never offered up that information. read more

One of the slowest McDonalds ever! Sucks it's the only one close by. Management has a lot of room for improvement. Also, I cant stand when you start your order and get one item in and they say is that all! If I want to wait this long I'll go sit down and get a restaurant burger. And it's not because there is a long line. Slow even without a line. read more

I have never been to a McDonald's where they bring you your food to where you're sitting at. Don't get me wrong. That is NOT their job to do that but I was just chilling with my phone and didn't notice that my food was ready so they brought it to me. At most McDonald's they would just have my food sit on the counter until I get it. For the HASHBROWNS!! Great service! read more

I purchase food from this location all the time! Great Customer Service! They always get our food right but sometimes it comes out cold but that is rare. Some of the cashiers are rude and unfriendly but majority are awesome read more

I went to your McDonald's in DT Eagle Idaho and was really looking forward to trying you new signature series Burgers and this is was I got. What a joke!!! Food quality has gone way way down just like Wendy's here and I will never go there again. Your picture as advertised on right obviously. read more

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It's McDonalds , it's fast food. Always a good experience. No complaints . Not a bad place for when you are in hurry and need to grab something quick. read more

By far the BEST McDonald's I have ever been to, a worker named Leah was extremely accommodating and made my complicated order perfectly. Which doesn't happen often. If this store had an employee like this young woman they would be a five star location? read more

So my good friends and I went here for some late night ice cream. Two of them have bad Tourette's syndrome. And one was drunk. One of them in the back screamed because you know (they can't help it) and they denied us service and told us we were "unacceptable". Disrespectful staff. read more

I go here once or twice a month and have been going here for over 5 years. This McDonalds is amazing, and I have no clue what some of these other people's reviews are talking about. It's always clean, and the workers are always very kind, and they have never gotten any order wrong after 5+ years of going here. Also they have great play area. read more