I don't know about other shifts but their night shift was friendly & fast. The food was hot & fresh & correct lol.

This is not about the food, but rather the service. Serenity was very kind. I unintentionally went in at the exact cut off for breakfast not looking at the time, but she was very helpful to ensure I had what I wanted to order. Lobby is fairly clean for a fast food place and it's not crowded inside because the drive thru stays busy. Typical environment for a fast food. read more

It is hard to rate this McDonald's because the different times you go it could be a 1 star and other times it could be 5 star. I give it one star Sunday morning today because of my ice coffee and staff. Similar experience last Sunday with my coffee but not as bad. (Kids and I need a new breakfast spot after church) It is so convenient to my house and why I go back but this may be the last time I go on a Sunday. My vanilla iced coffee as you can see in the picture looks nothing like a typical vanilla iced coffee. I questioned it with the employees and the employee who made it said it looked different to him too but he made it the same way he always does. So it looked different to him and he still served it?! Terrible service in my opinion. I asked for creamer so I could try to modify myself . But it was not salvageable. read more

McDonald's - Iced French Vanilla Coffee - Fast Food Near Me - Dent, Ohio

Horrible service you can't get waited on as they are more worried about the drive through. Food was cold and nasty. The dining room floor was a mess as we're several tables. All this with a few staff members just standing around in the back. The managers at this store have no management skills and very rude to customers. read more

It's not really 24 hours. I've stopped there a few times at 4am no service I'm not sure if the employees are just hanging out or whatever but they're not working read more

This McDonald's sucks. Take down the damn "Open 24/7" signs if you're not going to be open 24/7.

Never go here after 8 pm. slow as hell. I waited outside the window for 5 minutes until the manager was done playing on her cell phone to ask me if I paid and then gave me a drink that was half full with no ice at all. I guess they'll make anyone a manager nowadays. read more

McDonald's - Half full drink that I was handed. No ice - Fast Food Near Me - Dent, Ohio

Id like to give a shout out to this McDonalds location, as a nightshift worker I highly appreciate this location. My food is ALWAYS the way I order it and it is piping hot!!!... most importantly the staff, the staff is always friendly and courteous!!! Keep up the great work guys & thank you!!! read more

I have been going here at 330AM maybe once a week after my 10 hour shift at a warehouse. It's the only place within 20 miles that's open 24/7. No problems ever until they started saying they couldn't sell since their system was down. And then one day they stopped serving the after midnight menu and only was doing breakfast at 330am. TODAY, I went and no answer on the speaker. So I call, no answer. I call again and this is how it went. Lady: "McDonald's" Me: "hello, I was just wondering what time you guys open?" Lady: "we open at 4am for breakfast" Me: "oh ok, thank you!" Lady: hangs up. No wonder this place has 2 stars. False hour advertisement and just horrible customer service. Even when I worked in fast food I always was nice, especially to customers who are nice back! I won't eat here I guess since I only have time to go there after work. Sorry for all my fellow grave-yard shift workers... P.s. Change your hours online, the sign outside the building and turn off your big McDonald's sign so you don't waste people's time! read more

The service is terrible and the employees are mad when you ask them to fix something they messed up.

Absolute train wreck during third shift. Drive thru probably takes 45 minutes. It used to be better run.

Would give it half a star if I could . They took orders on the app for carry out but locked the doors. Drive thru backed up forever and took my money. No effort for a refund. Do better! read more

Once again the ice cream machine was down. Associate couldn't be bothered to greet me. Grabbed my money and continued to ignore me. Pathetic. read more

I go to this McDonald's A LOT. I always get good food and the staff is solid! The only down side, and it's kinda major, is the fact that their hours are falsely advertised. It hasn't been 24/7 for a while now. They close around 12:30 pm most nights (if not every night). I lucked out big time tonight, getting there at 12:28- starving after a late indoor soccer game. The 2 cars behind me did not get their orders taken and they were not happy at all. I saw one get out and take a picture of the 24 hour sign on the restaurant. Understandable frustration. They need to update it on Google asap. When this place is open though, it's a nice lil Micky D's!! read more

Screw this place. Absolutely worst McDonald's management there is. Waited in the drive-thru for 40 minutes after driving all evening from a road trip for them to say sorry we aren't taking anymore orders when it was my turn to order. What a joke! read more

They always messed up with your order either you go to the drive thru or go inside to order... they don't double check the order..I ordered and pay for double quarter pounder bacon cheeseburger. And I got home open my burger only have one patties burger. Then when you call the phone number listed on the google map , no one answer the phone and you can't even leave a voicemail. read more

Bathroom was dirty, toilet paper sitting on top of dispenser. Ice machine (one) not working and condiment counter dirty, dirty tables and floor. This used to be a really nice store, not so much anymore. read more

I have stopped in here many times throughout the past year. This location is dirty and has major ongoing issues with health protocol. It has gone through many staff turnovers and changes, but persists in quality and health issues. Several times have I received uncooked and rotting chicken and beef, pointing to potential issues with their freezer temp and stock. McCafe here is too inconsistent, with products either coming too chunky, watered down, unsweetened, too sweet, or forgetting entire ingredients. Staff is avoidant and will walk off or avert eye contact when you try to speak to them. Fortunately, they are not plagued with availability issues, usually most products on the menu are actually there. But I'm not sure I would trust the safety of the food here. read more

suppose to be open 24/7 but no one would even come across the speaker. sat for 15-20 minutes and nothing. Watched someone walk in the employee entrance and sat for another 5 minutes. i worked a late shift as a fast food place so I understand that it's late. But when I watch you walk from your car and go back in, meaning you saw me the whole time and still chose to basically ignore me, yea I'm not gunna be happy read more

After the Reds game we decided to go through the drive-thru. The manager on duty (it was 11:15 pm on Friday 6/28/19) was complaining with the window open about how she's there by herself all night. We waited for a long time to get our food. Once home my son found a hair in his burger so he stopped eating. I'm glad because when I looked at the burger it was raw in the middle. This is a safety risk, plus it's disgusting. This location is the worst. read more

McDonald's - Picked up this gem at the drive-thru window. Raw hamburger is dangerous to consume. Get it together because this location is terrible. - Fast Food Near Me - Dent, Ohio

This is the slowest McDonalds in the United States. Entered the Drive thru at 1:03. One customer got pissed and left the line at 1:09. Placed order at 1:13, it looking good for drive thru times, got to the pay here window at 1:15, got to the pick up window at 1:17 SLOW!!!! read more

Go there only for breakfast sandwich's and have to say the service through the drive thru is so bad . I go once a week anywhere from about 10:00am to 11:00 the drive thru is so backed up all the way to the exit . I have sat there waiting to order for up to 40 min just to place my order and after I do I am asked to pull till my order is ready ! And then 9 out of 10 times the order is not right . Also the cashiers do not how to make correct change . This is at the store on Harrison at I-74 and ribolt !!!!! read more

I almost had the best experience for once here, was on my way home to write a good review so excited that things were getting better when my daughter threw up all over the car, come to find out her chocolate milk was expired and curling over. I been here more times then I can count never had a good experience. management offered to pay for my daughters happy meal and said they would pull expiration dates. I have to say for some reason it always smells like poop while waiting in the drive threw also. read more

It is listed as 24 restaurant but we stopped at about 140 am. After waiting in the drive thru line for more than 10 minutes, the two cars in front finally moved thru the line. This happened after an employee came racing back into the parking lot, jump out of her car wearing the headset and entered the store. After she got inside, then orders were taken. When we finally got to the order sign, a young woman asked if it would be a Mobil app order. We said no. We never heard from her again. We sat there another 5 minutes and finally pulled to the window. One woman was at the inside register and would not look in our direction. No one came to the window and there were 5 more cars behind us. Very rude. Very unprofessional. If you do not have staff to work, do NOT call it 24 hours! read more

My wife and I come here most every Sunday morning after church, we usually arrive around 7:30 am. This morning was a disaster, 11/8/2020.every garbage can was overflowing, inside and outside, French fries and other debris was all over the floor. No tables had been cleaned, the cleaning materials were on a shelf. We cleaned off the tables we needed,4 of them. They should not have opened inside dining. We were there more than an hour, no cleaning was done. read more

I come through the drive-through after midnight four times a week and every time their own system shut down sitting in their cars getting paid for doing nothing they aren't on system shut down because I come back a couple hours later and they're still on system shut down I've worked fast food before read more

During this coronavirus time I went swung by this location for a quick lunch. Keeping in mind restaurants are now only open for drive thru or carryout. I chose to go inside. VERY IMPRESSIVE how seriously the dining room (closed down) and restrooms had been sanitized! WOW! Not sure if the staff was concerned about their jobs or what but they were all super helpful and kind. Ive never been to this location nor do I often post on Yelp. This location and team from Friday/lunch on 3/20/2020 deserves a shout out. read more

They can't even wrap a snack wrap. Service is always slow and the food is terrible quality(even for a McDonald's). Don't waste your time. read more

McDonald's - Fast Food Near Me - Dent, Ohio

It's McDonald's, so can't really say that the food is "good". This location is always packed and typically does a great job to get things out in a timely fashion. Stopped by tonight to get my son a double cheeseburger and fries. I got an "ICED" tea (except there was no ice). It tasted stale. Food was super fast and she gave me straws without asking - score! read more

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I don't know how they mess up black coffee and 2 identical breakfast sandwiches but they do. Every time I go there it's wrong and the wait is longer than other locations. Tempted to drive to farther locations bc the Dent one is so bad read more

This place hasn't gotten any better since the renovation. They are still extremely slow. Waited in the drive thru line for 15 minutes before even getting to order. read more

Wait 15 min on drive thru. And did not get my order. So Y'all go to KFC they have excellent service and FAST FOOD

After ordering but before eating, I went in to wash my hands. I see the soap dispenser is empty. I mean well empty. There isn't even a trace of foam to come out. I can't help but wonder how " all employees are washing their hands before returning to work "? I didn't bother returning to the counter to pick up my contaminated meal. I can not recommend this place to anyone. read more

This place sucks they claim they are open 24 hours but say that they are not able to take orders when you go past 10pm!!!

Used to visit this location almost daily for my morning caffeine coke! Yesterday I was actually pulled to the side and made to wait 20 minutes for a large coke!! Slowest, rudest, nastiest McDonalds that you will ever visit! read more

Drive thru smelled horrible. Workers were distracted or doing something else because our order took way too long consider no one was there. Put us behind schedule for our fishing trip. Also they didn't put enough cream/sugar in my iced coffee. Food will be consistent bc it's McDs but the morning employees were terrible. *Update* The food was not consistent I ordered a sausage and egg Mcmuffin but got a piece of chicken on a bun. Seriously? These workers must have been on drugs. read more

This McDonald's is thriving and convenient. The new owners took control and I love coming here now

Since they remodeled the service has been exceptionally SLOW. And as always at any McDonald's, if you order after midnight your food will be old, cold and stale. It's almost as bad as McDonald's in Clifton on McMillian. I'd rather just go hungry then pay to be disgusted. read more

We moved to green township and this is our local McDonald's, of all the McDonald's I've been to , be it on the road, vacation or lunch out of the area, this is by far the cleanest and most friendly I've seen. They smile when you approach the counter, they are pleasant in voice and you don't feel like dealing with a bad place. I enjoy both eating in here as well as the drive through when in a hurry. The inside is really pretty and updated in decor it's a really nice one. read more

Although convenient, this location is absolutely HORRIBLE with customer service. If you go through the drive-thru window chances are they will get your order wrong. At the second window upon receiving your order, the employees don't even say thanks or have a nice day. They just hand you your bag and close the window. As a side note, service in general at most places these days is horrible because the kids working these places nowadays don't seem to be able to understand or care. However, when I go someplace and order something, I do expect a certain level of service. That's how I grew up. Anyway, I would avoid this location if you can. The one on North Bend Road is much better and not that far away. read more