NEGATIVE 10!! This one and the one in Florence (same owners) are the absolute worst I've been to. Workers are rude, slow (if not in their cell phone the whole time), worst management I've ever seen in ANY service establishment, and you are completely blessed and very lucky if they can manage to get your order right. Tonight, rather than as a patron (as we normally are but won't be from now on), we were picking up a DoorDash order. I walked up to the front, where there were already two couples waiting to order, to the pickup area. After about 3 minutes of 2 orders waiting to be placed and one to pick up, I lean over the counter to see the manager standing there doing nothing. I have to holler because she's clear across the kitchen and asked if there was anyone working the front to take orders. She huffs and takes her time getting up to the counter. She first asks me if I'm placing an order. I said no, I'm picking one up. She then ignores me and takes the second customer's order. After they paid (almost another 5 minutes later) and before she could move on to the next, I asked if the order that was sitting on the shelf behind her was XYZ code DoorDash provided. Keep in mind this order was there and ready the ENTIRE TIME but is behind the counter so I can't just grab and go. She looks, says yes it is, and hands it to me. I sarcastically said thanks for making me wait 15 minutes total to pick up an order that was there and ready the entire time. She tells at me across the floor as I'm walking out the door calling me rude and impatient. I will NEVER spend a dime more at McDonald's thanks to ONE franchise... You seriously need to hire people who actually care about their job! read more

Have been here twice and I can say it's a way better McDonald's than others, it does get busy at times so just keep in mind. They have all state of the art beverage machines, a play place. Food is good. Zero issues with anything. Place looks clean. read more

They do not pay employees on time; I have a roommate that has went a month now and still working there hoping to get paid!... They are deep cleaning and the new ice bin they have has cockroaches in it and also mold everywhere! Will not be eating there anymore. They wonder why it's making people sick and the not treating people right with them working for FREE pretty much... This place is going to get sued again the way it did a few years ago for the back pay they owe some employees. read more

If I could give negative stars I totally would. I've never much liked this location because offers that McDonald's advertises and other McDonald's have (I.e. sausage McMuffin anytime, hours) this one does not. I wanted some fries to snack on so I had my husband drive the 2 blocks away to grab two McDoubles and a medium fry. He told me 10 minutes in and he had been "parked" in their waiting spots and there wasn't even anyone in the drive through. They started parking everyone after him as well. But the time my food came out and he drove the two blocks home (no stoplights to slow him down), the fries were cold like they had been sitting there for the entire 20 minutes it took. So then I thought... maybe they didn't premade enough hamburger patties and were waiting to make those. Nope, because the burgers were cold too. We could have driven to any other fast food joints in town, gotten our food, and been home eating it before they even gave him the cold food! So then I try to call to speak with the manager. No answer, 6 rings and straight to voicemail. Having to spend my time/gas drive back now and will as update afterwards. **Update** Manager gave me a refund and redid the food. Still not thrilled. As I'm standing there while the manager did the refund, they put almost 20 more fries off various sizes out that were not part of orders placed. There were only two cars in the drive through when we got here and they got parked. Manager says it's so that the clock/timer stops counting (so it looks like they got their food even though they didn't) and improved their stats with McDonald's. read more

Talk about fried food !!! Late night you get something special in your meal , I've never had a problem there but after tonight I definitely need to dump my fries to make sure I don't get the bugs here's a picture of my nuggets and fries read more

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McDonald's 900 N Arizona Blvd, Coolidge, AZ 85128 November 10, 2020 Tuesday - 1 PM for lunch 2 Adults Atmosphere - N/A stars Food - 5 stars Service - 5 stars Background - Visiting Maricopa, Casa Grande, Coolidge areas and needed lunch. I needed to prevent myself from coming hangry. Atmosphere - As we went through the drive thru I am not rating this portion in my review. Food Lunch - Simple as simple gets at McDonald's. Two cheeseburgers and a large fries. The cheeseburgers where fresh with the right amount of toppings. Typical at McDonald's the burgers are crushed, mine today were perfect and intact. The fries where nice and hot. Service - Double drive thru lanes and windows fast and easy. Credit card machine is handed out the window, COVID style. Future - Okay I originally gave 4 just because they are McDonald's. But after writing and reading my own review I had to give them a 5. So yes to this location. read more

McDonald's - The building - Fast Food Near Me - Coolidge, Arizona

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I haven't ate at McDonald's in two years and this is the second time in one week that you forgot to give me my fries AND my drink with my FIFTEEN DOLLAR meal!! you guys are an absolute JOKE!!!! me and my family are fourth generation residents and we will not be eating at your establishment any longer! We have given you more than enough chances to not be worthless. I swear to God Last week one of your cashiers was on fentanyl!!! unacceptable!!!!!! read more

I've been to hundreds of Mcdonalds in 6 different countries and this McDonald's is hands down, by far, the most incompetent. Not once have I gone through the drive through and not gotten the absolute rudest person taking my order, drove up and paid, and then be told to drive ahead and sit and wait for 10+ minutes for them to make my food and have to walk to my car and hand it to me. Today (at 11pm) I waited 15+ minutes for my food because the kids that work there would rather talk to the people in the cars ahead of me. So so bad. Fire everyone. read more

I ordered a number 1and waited 15 minutes and found out that they didn't even made it. So I had to wait 10 minutes more

Horrible service. Always receiving attitude from staff, today was from Manager specifically. They always keep us waiting for simple things, such as a Slushie and Milkshake. Literally had to wait for about 15 mins. It's such a disappointment, i would expect better customer service since it's the only one in Coolidge. Understandable when it's super busy and large orders. Not any of our cases. But definitely no excuse for the bad attitudes. read more

Very unfriendly staff, when they make a mistake they refuse to own it! Every happy meal has always had cold nasty fries!

This place was so bad and so disrespectful and rude they did not give me what we ordered and they were being outrageously rude. Our food was smushy and we did not get what we ordered. Very nasty do not recommend read more

This McDonald's is hands down the best one I've ever been to in The Valley. We came from San tan valley and Florence where both of those stores seem rather incompetent. At this one we have the most well mannered young adults and I was thoroughly impressed. I recommend this McDonalds for sure. read more

Excellent customer service, very thoughtful and helpful. Food is great, ambience was definitely provided.

I have been coming here for months and they always get my food correct and i get excellent service every time. genuinely the best mcdonald's i have ever gone to and i will continue to recommend this place to friends and family. read more

The food comes fast and perfect. Servers are polite about everything and take their time. Always see someone cleaning the floors and tables. Bonus... Ice cream machine seems to really never break lol weird for a McDonald's read more

I select NO STARS My mom ordered Orange juice, they gave her really watered down Orange juice. It tasted like sour watered down orange juice made it worse. I asked for another one and they said they ran out. She said they were still waiting for my caramel frappe. It was really late so I get it. She suggested a substitution we said a mango smoothie please. She said okay, mind you we are still waiting for my frappe. Two cars behind me were upset with me for the employees mistake. Because there was a delay she asked us to move forward to the next window so I did. The car behind me got their order but it was cold, Their fries were cold and were upset with me! I did what I was instructed to. Waited patiently for my order mind you I'm still waiting for my frappe!! Worker comes out with some hot fries. But the car it belonged to left because they're order was cold and the car behind them yells to move forward. She purchases her cold food drives up to the car behind me and yells their drinks are watery might want to check it.. no apology or management response. Terrible service and major delays caused frustration in a drive through may cause trouble at that McDonald's.. I almost asked Jesus if he wanted some guests that night!! read more

First off I am deaf.No on at this store knows how to deal with that.Prices go up an quality goes way down.I ordered the 2 cheeseburger meal.!st they no longer have root beer.When I received my meal the cheese was only 1/2 way on the sandwitch and not melted.ketchup,mustard and the pickle were on the other side.This was a 6.99 combo that is now 8.99.never again! read more

Every time I use the app for my rewards or a deal, they do this to me. What I ordered was a large fry, I should have received a large fry. Instead they took it upon themselves to give me half of what I ordered. Again, if I wanted a medium fry, I would have ordered a medium. read more

McDonald's - Ordered a large fry apparently they decided for me all I needed was a medium. - Fast Food Near Me - Coolidge, Arizona

My kids were at this McDonald's and they had my son there and they went to the play place they were all 12 and coming from school this old lady white to be exact was watching them walk In the play place and she came in there and said we have to leave the premises do my other son asked why and had no response and then he asked if they can back and they said no I very very disappointed at this place that's why they food is nasty and greasy figured I come and give them a review read more

If I could give no stars I would, the workers here are rude and my orders are constantly fucked up. They don't give a crap about anything. Do better. read more

Ordered breakfast sausage biscuit & coffee. Coffee was nice and hot. Breakfast sandwich was lukewarm at 6:30am... Cashier was not friendly at all. Typically dont frequent fast food joints. I'll definitely stay away from this one. read more

Very friendly restaurant. Lots of outlets for using laptop. This place is excellent!

So me andy sister went and got five hot and spicy's and they gave us like tree house and them too forever

Came here at 4:40am and been waiting for someone to take my order. It's 5am now and no one has answered the drive-thru or my phone calls. Management needs to step things up. read more

if i could give 0 stars i would!!! i would like to start off with the cone on the corner for like an hour and they wanted to give it to me? hell no never again!! also when i ordered my nuggies i asked for ranch, sweet and sour, honey mustard and i got [beeping] nothing. another thing is i only got 2 nuggies out of 10 !!! and it taste like there some fire ball in my dr.Pepper. read more

McDonald's - two fried chicken nuggies in a box - Fast Food Near Me - Coolidge, Arizona

I asked for a 10pc meal with sweet tea, not only was my tea unsweetened but the fry's didn't even have salt. The customer service here sucks , the guy didn't even make eye contact when passing us our food or speak to us. I suggest not going here.h read more

If I could do 0 stars I would. So I ordered food at 7:15. I actually went inside (that was a mistake). Well at 7:50 still no order. Hi attempted to speak to staff. I said.I needed my food or I would have to cancel order. Staff member Marcus. Gave me money back. I said yea needed food. And still not ready. Now 7:58. Stay away. read more

The last time I went there I got burritos that tasted like they were wrapped in human skin.

Another wrong order, they really struggle to get things right. They do not understand the simplest orders. Inexcusable.

We were just At this mc Donald's and we noticed too much loitering going on at this place. We felt a little uncomfortable.People walking from the outside and just taking drinks as they owned the place. Not good, I know is hot outside and all, but they were getting sodas not water. I don't think this is good for other customers.have a great day. read more

The service at this McDonalds is outstanding! They never have issues with their coffee machines like the other McDonalds I have visited. They have also never messed up my order. read more

Its crazy how it seems like they are understaffed every single day at every single meal rush. Takes forever and even get orders wrong. Need some serious better ways to get people in and out with correct order read more

Shout out to Charles!! Sweetheart he is! Kindness and good attitude goes a very long way! Thank you Charles! Keep up the great work! During these hard times, people like Charles make it easier! read more

Terrible service, missing items, and could care less attitude. I ordered a McMuffin breakfast with small oj and a biscuit breakfast with a small oj to go . I asked for two separate bags since I was dropping one breakfast off to a friend. My order came up on a tray - I asked for to go in two bags - they stuffed it all into one bag - when I asked for the third time for 2nd bag, she just dropped the bag on the counter. After driving off, I found the hash browns were missing from both breakfasts. How can you mess up McDonalds? read more

We were missing items from our food through the drive thru so I went in to speak with the manager who spoke very little English. I doubt she understood much of what I said. They gave me the missing items with no apology or anything. Poor customer service!! read more

I love Mcdonalds hot mochas , however at the coolidge location if you order a hot mocha its not hot hasnt been for months now I have told several employees its not hot they do nothing to fix it nor do they offer a refund or to warm it up for you they cost too much not to do something to fix it, read more

These motherfuckers, i went to the bathroom and told a worker that my cup was gonna stay at the table! they said alright and so when i fucking come back, these bitches threw my cup away, i asked for a refund, they said i cant do that. can someone reply and tell me what i can do read more

It's a McDonald's, it's kind of hard to mess that up. They a decent play area for kids, they aren't unusually slow or mess up on orders. They clean the dining area often enough where it can get a little annoying. They mopped twice while I was there. Bathroom was clean, plenty of parking, free Wi-Fi. read more