This place is horrible bad service rush you to buy things and then when you ask questions they act like they don't know anything it's better just to go up a couple miles to the next McDonald's, which is about 3 miles or so away up Lincoln Highway heading towards Downingtown. Don't waste your time at this McDonald's. read more

Ordered through DoorDash and didn't receive the sauces on my order that I paid for , this is the fourth or 5th time this has happened they don't double check anything in person or through these delivery apps. PAY ATTENTION MCDONALDS read more

Very poor service and management can't fix system issues after taking my code in drive through told me I had to come inside which is a inconvenience to me read more

Mcrib wasn't good. Tasted like my school lunch. Plus I turned 20 and makes me feel 50. Meat... boneless meat. Nope more like non brand sausage. Biting feels weird, nasty n not even ribby. The mc rib my ass. More like the mcflap. I didn't upload no pic because I ate half it and threw it away. Get real ribs. 15$. But 5$ rib Even chikflia winning and has stupid fries. Even you guys can make that. . Well idk. Chicken my ass. Every chicken the same. So get u dumbasses up n cook a chicken. Instead of injections . Thank u. I may consider 3 star. Ps. U better not put human meat u sick asses. Yea I read what's read in the internet. Some I don't. Claims or hasn't been claimed. So mc rib once a year or month. I see why. read more

This McDonald's is by far the rudest I have ever dealt with! Ordered food through the App. It went through my bank. When I get there they are telling me I have to pay for it. But I was trying to explain it was taken out of my Account. This Rude Supervisor says pay for it or cancel it. I said who do I call to get my money back she slams the window in my face. I get home and read through the App. And it's the restaurant that had to give you the money back. I call to get the General Managers Number and the Girl who answers says It's at the bottom of your receipt. I explained my situation. She then Hangs up on me! Now they are not Answering the Phones!!!! TRASH!!!! read more

Ordered a PLAIN hamburger. Did not receive a plain hamburger. This is fine as mistakes happen, but asking for the mistake to be corrected so I can actually eat what I ordered and paid for, and the being argued with, is unacceptable. I know what I ordered, I order it every time. I cannot eat ketchup, which is why I ordered plain. This has to be the most impolite and incompetent McDonald's I have ever been to. Don't argue with me when I ask for YOUR mistake to be corrected. How does not eating the food and having to turn around, drive all the way back, come inside and wait over 10 minutes to get someone's attention just to get my correct order benefit me in any way?? Why would I be lying?? It's not like I asked for it to be switched to a whole different or more expensive item for free - I just asked to receive WHAT I ORDERED. read more

This busy McDonalds does a great job...food is always fresh & hot.Staff is hardworking & friendly.

Every morning I stop and get breakfast the same item for less than $3.75. Yesterday I ordered the same meal and paid almost double. I questioned the employee who would not investigate further. I paid the overcharged meal. At the pick up window the same young lady, I order every morning knew the price I paid and said "maybe they had a price increase ". I was not given a receipt. The young lady would not intervene or summon a manager read more

The drive thru is anything but fast. The workers could care less are rude and have absolutely no care or sense of urgency. 15 minutes in a drive thru line with 2 cars in front of me is pretty bad read more

Service is horrible... I stood at the counter for over 5 minutes waiting to order my food before I left...

SINCE WHEN DO I HAVE TO PAY FOR EXTRA SAUCE!!! That is pathetic. Staff was unfriendly and unprofessional. This McDonald's was by far the worst I've ever been to. Could be due to the area it is in but, seriously. Eating area has no privacy, parking lot is horrible due to lack of space available. I will definitely not return to this location. Was not given correct size drinks we paid for. Food was okay. read more

I was on my way home from work and did not feel like cooking and I ate a big mac,fries and a dr.pepper and I had to goto Brandywine Hospital because I was dizzy, nauseous,and vomiting but I got food poisoning 1 hour later after I ate it! Getting IV antibiotics I will show my hospital discharge papers to the manager and my receipt and get a full refund hopefully read more

Be prepared to wait. This place blows it takes forever to get food. Drive through, inside, doesn't matter. Do yourself a favor and go to the McDonald's down the road this ones terrible read more

Went through the drive thru and the woman was SO rude. Was rushing me to order and was very unprofessional. Don't go here

For a fast food restaurant, it is not so fast. I will drive to the Downingtown McDonalds before going to this one. The wait is just too long. read more

This place is just awful. There was one person barely paying attention to taking orders. It took 10 minutes to order when I was 2nd in line. Then it took another 19 to actually get food. On top of that the inside is absolutely filthy. This place is disgusting. Never coming back. read more

I visited this establishment the other day when taking a break from work. I ordered a McChicken and medium fry. I received lettuce on the sandwich when I specifically requested none, and received a small fry instead of the medium that I ordered. When confronting the manager about this, she had quite an attitude with me. Not so happy with this franchise! read more