Just wanted to say THANK YOU to McDonald's store number 7949 in Cincinnati, OH. Thank you for having such kind and professional staff, thank you for always getting the order right and for it being hot, fresh and delicious. Even though it sits in a very congested part of the city, it is the smoothest experience and well run. I couldn't locate my receipt to leave a proper review, but this location is the best of any location I've ever been to. Just wanted to say thanks. you really made a positive difference. read more

Messed up my order and yelled at me when I tried to get it fixed. Gave me a medium fry when I ordered a large and small fry. They tried to refuse my correction because I ate some of the medium fry by accident. read more

Drive through is fast and friendly no matter what time of day I come here. Even when the drive through lines are long they are quick.

The 1st day I went to McDonald's, it looked great i ordered a happy meal With skin milk and fries what's the 4 piece took a nugget can write this in five star review what are my days when I was 6 We went inside it was a great time eating there with my friends.Paisley and Mason we sat at a table Should I like this a five star review we liked it so much , and we found a toy in our box i'm gonna like this a 5 star review soon. Because I used to but now it's a fifteen star review, it was nice being there.The drive through 5 star reviewInside it's a 5 star review too We're viewing the toy also five star , this review is a five star. read more

Very bad customer service. I was yelled at after asking politely for a sauce. "You know you at the pick up window right???"

Management need to do a better job of ensuring employees are putting/not putting things on items when requested. I have had way too many problems with this place not caring about this issue. as you can see it clearly says no cheese, and there's cheese. They got the added mayo but if you can do that you can remove and item as well. read more

McDonald's - McDouble - Fast Food Near Me - Cincinnati, Ohio

they made me work for them even though all i said was can i get a 5 dollar menu and they cussed me out then fired me i dont even work there i dont know who they thought i was all i wanted was a damn cheese burger and some fries read more

Management at this location needs to significantly step up their efforts to improve the quality of food being served at this location. I've gone in a few times over the years and always get the meatless items on the menu and the meat has always been added regardless. This is a health and safety risk for long term vegetarians like myself who can get substantially ill if they consume meat, especially meat as processed and greasy as the items served at McDonalds. The quality has never been great, but the continued and consistent lack of following food safety measures, while enacted by staff, shows a failure on management and training staff who really need to do better. read more

This location is a disaster. Quality, timeliness, consistency: all awful. I'd like to see this location improved or ended.

Ba ba ba bam lovin it. Ts was mad bussin bussin. Got a quarter with Big Mac sauce and dipped it in the McDonald's sprite. 10/10 recommend. Clean. Smelt nice. Fast service, got food quick read more

My guy Don (no idea if I'm spelling right lol) taking orders tonight and the rest of the staff were amazing and on point!! It's hard to be service industry now days and they were the best I've seen in a minute!!! Appreciate ya'll. Order beyond perfect. read more

The young man that works the window during breakfast is the sweetest and kindest man I've ever met! He never fails to make me smile and talk to me. Thank you for being so cool, you're a gem and an absolutely amazing worker. This establishment is beyond lucky to have you. read more

Got breakfast this morning for my wife And the the breakfast burritos were cold and tasted bad, the potato was cold. The coffee was the only thing good. I've had several bad experiences at this one hoping to have a good one. I guess I'm done going there. read more

Here's an up date I was here and watched this young kid late 20s asking for someone to buy him a meal before I could get to him the bitch came out telling him to leave. What happened to McDonald's helping people especially homeless kid ??? WOW I'll find this young kid hopefully and take him to taco bell or Wendy's where they will offer to pay. read more

McDonald's - Here's the crappy McDonald's - Fast Food Near Me - Cincinnati, Ohio

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The food took 20 minutes for 3 happy meals at 2 in the afternoon! Unbelievable, the bathrooms were disgusting and had no soap

Food is mediocre. Worst service. They don't even use their second drive thru window. Happened to us several times and we finally learned our lesson not to use that side. Now we see it happen to other sides too. Inside isn't clean either. read more

The worst McDonald's ever. Every employee is so dumb. Just got a holder for my drinks and while I was walking up to my house the entire thing broke and every drink dropped. Whatever idiot folded this cardboard holder is incompetent. read more

I'm never mad at McDonald's. Sometimes I just really want cheap junk food. I appreciate their business strategy. I shall always partake of the $1 menu. I came on a Sunday afternoon around 7:30 and it wasn't busy at all. There were two drive thru lanes. The lady took a good minute or two before helping me. Not sure what she was doing and I wanted to get mad but the weather was so nice that I didn't care. I will say that I wish I went to the other lane because three people passed me by and I done wasted a good five minutes of my life. Anyway, I ordered the McChicken. Always so good! Fried chicken here never fails when you want it cheap and fast. The guy who gave me my food was nice. I think he really wanted to make sure I didn't order anything else but all I got was the sandwich. How nice of him to double check though! Some folks try to stand around here to beg for money. Just be nice and give the guy a dollar. Help your fellow man. read more

McDonald's - $1 McChicken - Fast Food Near Me - Cincinnati, Ohio

Pretty much the same thing as you always get actually 2 1/2 someplace is got such crappy service anymore and they don't listen and get special orders right I know it's not Burger King and you can't have it your way but sometimes you just don't like pickles read more

Extremely poor service and efficiency. Plenty of workers all looking unsynchronized. Carmel frap made by one girl at drive thru area minutes of waiting and more minutes after she called our number and the other fudge Sunday and M&M McHURRY the hell up I'm not even a cooked item made us wait even another 5 minutes. They were working on drive thru backed up and calling out meal for inside that were not for inside. For $7 of 3 cold items was absolutely terrible and top it off with attitude, no smile, no thanks for coming at all even after I said it to be Facetious. Our items were melting waiting for the whole order. Never go to this location or the next door to DD. read more

McDonald's - Huge drive thru line. Lots people in line. We skipped them all and hit the kiosk.!! - Fast Food Near Me - Cincinnati, Ohio

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If I could give this ZERO stars I would. The health department needs to visit and shut this place down ASAP. I got home, opened my bag to eat, only to find a fucking ROACH crawling on my damn fries!!!!!!! Needless to say, I threw the entire bag away with everything nearby. I only wish I wasn't so damn afraid at the time. The I could've gotten a picture. I had to call my neighbor down to take the entire trash load outside for me I was so damn terrified. read more

Horrible service. I did not have a bad interaction with the employees however the manager was very rude and aggressive. When going through the drive thru I had 2 separate orders. I pulled to the window and to my knowledge I payed for both, however the second payment did not go through (due to security reasons) I pulled forward and was told that the second order was not payed for and a manager was called. The manager then came and demanded my card AND my phone. I just handed my card, to which he snatched, and walked away. I found the whole encounter to be rude and honestly disappointing. I will not be returning. read more

Customer Service = Trash Don't know how this one is still open to be honest Every time I order there is always something wrong Then when you try to ask for help they get mad at you. Everyone's mentality is so backwards and it doesn't make any sense. The employees are very rude and will cut you off on the phone and swear at you for stuttering then hang up on you. Absolutely NO people skills or basic human decency. Waited OVER AN HOUR AND A HALF for my food and they said "We can't help you" like they expected me to waltz in their kitchen and make the damn food myself. Whoever answers phones there needs to re-evaluate their fast food career if they can't even handle the most basic interaction. read more

Soooo, I'm not a guy who typically cares about $1.00 but I decided to ask why my meal cost more this morning. I ordered and egg McMuffin meal with an orange juice. On the sign it was priced at $4.99. When she told me the total of $6.18 I was perplexed. So at the window I said, I'm curious, why does the sign say $4.99? She said that's because I got an orange juice. She continued to say that the meal came with coffee. So I asked, orange juice costs more than coffee? She said yes. Is it me, or is something wrong with this? Oh and check out how they filled my OJ. read more

McDonald's - Fast Food Near Me - Cincinnati, Ohio

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Was totally stoked on food stuff was dumb fire here we are eatingg this grub, service was stoke had to wait a little for the frappe but when it arrived .... DUMB FIRE read more

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This McDonald's wack as hell. I ordered a sweet tea and the hoe didn't give it to me cause they forgot to ring it in on my receipt, it's just a sweet tea dawg. Then she told me to pay attention when I'm ordering. They suck read more

Worst McDonald's I ever been to, they charge you for a smell. Takes forever and the meals are wild and they don't give you everything. Some wack sh*t going on. Wouldn't even give me 2 sweet and sour sauces without a fist fight and a 2$ extra charge. read more

Worst McDonalds possibly known to man. The workers are non existent and would rather play patty cake in the store than do their actual job that they're paid to do. Stop giving business to this store it should be shut down and revamped read more

very poor service, I feel the food was uncooked and the Ambiance gave me a weird sense of violence there was yelling and arguing, and when I asked for a 20 piece nugget they gave me A 4 Pieceand I do not want any trouble at all but I feel disrespected and I also ordered one of the 5 dollar meal for my child and they gave him a single nugget in a box , But they gave him the right drink and everything else, please work on this. read more

kai cenet meal was wonderful I need 10 more and there was great service food came fast and hot

Last Wednesday morning, I had an infuriating experience with an extremely rude employee in the drive thru. As I do about once a week or more, I ordered the 2 for 4 Bacon, Egg, and Cheese Biscuit without egg. Today, though, the woman taking my order rang it up as two bacon biscuits with cheese, which I appreciate is the same thing - except its about $1.65 more expensive than the current special (2 for 4). When I asked if she could ring it up the way I ordered it, she rudely told me that "we don't do things to make them cheaper" and reiterated that she was only willing to ring it up the "way she was taught." I then chose not to order anything and left the drive thru frustrated and confused. Next time, I'll just order the 2 for $4 the way it comes - but before I go I'll remove the egg myself and hand it back to them. Oh, by the way, I filled out a complaint on the McD's corporate web site. I got emails back from corporate both times but tonight I got a rude voicemail from a woman who obviously didn't read my email since she asked me to come back and show my receipt . . . Thankfully White Castle is open 24/7. read more

It's McDonald's...but the food has always been fresh, and service is good. Not sure why this location is getting so much hate, the only drawback I have experienced is that the drive thru is always packed, day and night...so prepare to wait. But it's never effected the food. This isn't the location's fault per se, but keep that in mind. read more

might be the worst workers. i've never received my sauce any time I order nuggets so make sure to check your bag before you leave! and half the time my fries are cold read more

Bad Not healthy I tried it and everything was greasier than my bros hair. And the worst part of all was dat the ice cream machine is always broken. read more

This mcdonalds has the worst service I have ever received in my life. Charged me for the incorrect amount, didn't even give me anything close to my order, and I waited in line for 45 minutes! I would have gotten out of line but they have barriers around the drive through! The workers were filming videos and just playing on their phones, I over heard one say when I was at the window "If we say we're only taking cash, most people will get out of line". So extremely disappointed in this mcdonalds. read more

I usually hit this McDonald's late night, even when they're short staffed they serve me fresh hot food fast, with a smile. Always happy when I leave this Mcdonald's. Everyone here deserves a raise read more

they forgot my fucking sauce and when i asked for my sauce they only gave me one sauce. FOR A WHOLE LARGE FRY AND A 10 PIECE CHICKEN NUGGET

i went here about a week ago and i was asked if i was using the mobile app when i pulled up to the drive thru. i said yes but they never asked for the code so i proceeded ordering. when i got to the first window i showed my code and was yelled at by the worker because apparently i should have had it ready when ordering. i did have it ready, but no one asked me what the code was. not sure how showing the code at the window makes much of a difference. i also ordered ranch and was charged for "extra ranch" but was then given 1. other than the rude workers and overcharging, this location is fine. read more

I went to this McDonald's with the most complicated order in the history of all orders 1... Large ... Coke. Couldn't even get that right . Just when you think you've met the dumbest fast food employee ever here comes along a challenger. I think this one will hold the belt for a very very long time. Congrats to you lady you are some kind of special. read more

Ordered online, got the wrong order after it has been opened and given to someone else. Pay sure it's illegal to give out an already opened order. The guy asked for the order number I gave it and the name of the order and he still gave us the wrong thing read more