No refills at this location. Go to the one by the airport instead of going here. The airport location provides refills.

I've always enjoyed patronizing your McDonald's here in Central Point until recently. The younger manager needs to learn better manners and service. I came in this evening at around 9:30 and waited at the front counter for over 5 minutes. No one acknowledged my presence. Could it be that I am 81 years. I am a fan of Warren Buffet who holds shares of stock of McDonald's and eats at the Omaha, Nebraska McDonald's every morning for breakfast. I looked around the corner and asked for someone to help. No one responded. I walked out. read more

One of the better McDonald's in the area . The managers especially the younger ones are lacking service . Always 5 star till lately . I watched a manager tell a customer that they didn't have time to help them. In 1 week I had 3 bad Drive Thru orders. I'd suggest staying away from this location read more

Love this team! They always do a wonderful job and are always a pleasure to speak to.

Terrible customer servive, by their Manager! They must've not heard one of the items I ordered at the speaker. When I checked my bag I told them something was missing. I told him no problem, I'll pay for it. The Manager, Marcus, told me I had to go back thru the drive thru line, refused to ring me up there, or walk over to a register, then shut the window in my face. I had to wave and honk, I aks for the Manager, he just points at his shirt and shuts the window in my face as I'm talking. Don't waste your money there, there's much better places to eat in a stones throw in any direction. read more

This is the second time I have had an issue with this place. Then when I call to explain they put the issue as my problem when it was them that didn't do the order I said. Place is not friendly for fast food or accommodating. read more

I called them to say they forgot one of my Mc-doubles and only filled the fries half way, and the manager Lacy told me that I would need to come back and show them the missing food. How does that make any sense. Very upset and frustrated with no resolve. The manager Lacy was very condescending over the phone and offered no resolve. read more

Terrible decision never care about the customers! They close 5-10 mins early saying they don't have the food there so lazy never fresh always cold and old! Funny thing is the manager is the other always calling the " shots" so everyone there answers the phone is the manager! Need to have way better customer service never again terrible business read more

Poor service Lady talked to another person about a drink another person left, while I'm just standing there waiting to order. Eventually she got to me, I just feel like complaining about previous customers should take a back burner to customers currently waiting. The kids play area is awesome that's why it's not 3 stars. Otherwise a standard issue McDonalds read more

BAD SERVICE, I CANT BELIEVE IT. My grandmother came out CRYING, accusing her of lying about missing food, was VERY rude, practically threw the biscuit on the counter, and stomped away like a CHILD. McDonald's needs to get their mangers in line or GET THEM OUT!!! If zero stars was an option, I'd be giving it! ABSOLUTELY RIDICULOUS!!! read more

Asked for a minion toy and got a little mermaid toy :( not good :((((((((((((((((((((((((((((((((((((((((((((((((((( read more

We ordered recently from here. Our 9 year old opened his burger to put ketchup on and it had CHEWING GUM on his bun! We came back inside and employee & manager couldn't care less! We will NEVER be back! (They also mentioned it was an accident! How does that accidentally happen? read more

McDonald's - That is someone's chewed up gum - Fast Food Near Me - Central Point, Oregon

I came and made a large order they even parked me to get all of my food I figured everything was in the bag but when I got home 20 minutes away no fries and I was told I had to drive back to get a refund for the fries they forgot Soo frustrating read more

All I get here is coffee. It's morning time, I'm sipping my coffee in the parking lot and it's lukewarm. The employees were all nice but going through the drive-thru to just get a coffee and have it be handed to me lukewarm is not acceptable. I don't feel like going through the drive-thru again so I'm gulping down the coffee and leaving. It is rare to find a place in this entire valley where they are consistently good with service and food. Check your food before pulling away from the drive through window. Don't worry about feeling rushed by anyone, just do it! Lesson learned. read more

They had forgotten the hamburgers from my order (an easy fix, no problem). I drove back through the drive thru and spoke to the manager Travis who called me a liar, but to pull through. I drove to the window and while the associate handed me the order correction he yelled through the drive thru window "You're a f**king liar!" I decided to enter the store to get his name. He was the manager, Travis. Tall guy, short hair, and beard. He called me a liar again and caused a huge scene. His behavior was shameful, and unprofessional. I sent a complaint to the corporate office about him. I urge anyone to just go to a different location while he still works there. read more

Y'all should serve breakfast till 11. Nobody likes your lunch food. Taste like shit. Enjoy the one star.

Horrible attention. Super rude people. I had to scream "hello!" Multiple times for them to even look at us! Never coming again. Look at the burguer they gave us. read more

McDonald's - Thanks - Fast Food Near Me - Central Point, Oregon

Well we now know the reason for the 1 star ratings.... We stopped on our way through town for breakfast, order was right...food was warm!!! However we ordered an Egg McMuffin and got an Egg Shell McMuffin! There was a quarter size egg shell inside the egg, don't know how they missed it????? being it was such a big piece. Will not stop here again! Nor will we be eating at any other McDonald's anytime soon!! read more

I drive through this McDonald's in Central point on my way to work for a breakfast sandwich and coffee a few days a week on my way to work. Don't let the long lines intimidate you. This McDonald's has really got it together!!!! They greet me with a smile and have my order ready in SECONDS. KUDOS TO THE MANAGER of this store. You are teaching a great work ethic with positive attitudes read more

bad people, bad service, made an old lady cry, extremely disrespectful. some short knot head manager. i called to complain and she was extremely unhelpful and showed no sign of being sorry!!!!!! read more

Always dirty and filthy. No one ever cleans anything. No one ever sweeps. Floors are always sticky. Just a disgusting place. Food is always just disgusting looking. They need to clean up more. read more

McDonald's - Trash - Fast Food Near Me - Central Point, Oregon

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We tried this location again, to give them another chance...and they blew it again. I only had one special order sandwich out of four, and they couldn't get that right. I drove all the way back to get my item replaced, and I mentioned that my fries were going to be cold by the time I got home, I heard the manager say "Not my problem". She gave me attitude and really, kind of unnecessarily yelled at the grill staff for screwing up my order. I live in Central Point, but would rather drive to GP to get McDonald's again. They gave me a card for a free meal, but that went in the paper shredder at home. You have absolutely lost me as a customer, and my entire family. I just feel sorry for travelers who don't know any better and get sucked into the chaos and absolute inaccuracies of their poorly trained team. read more

I was waiting 15 mins in line to get brekfast and as I pulled up it was 11:05 just 5 mins after breakfast ended when i got there at 10:50 and just because it was 5 mins over they would not let me have my brekfast i had been waiting for, for 15 minutes. read more

I mean, what can you say, its McDonalds... The fries are rarely hot and fresh, same with everything else. Drive thru is quick (because of the latter), and interior is relatively clean.Takes longer to order, and receive food than drive thru. read more

Honestly This is the worst possible McDonald's you could ever go to, if I was able to give this 0 stars I would. The meat was cold, pink, and smelled rancid, the fries were soggy and gross, and even the sauces like the ranch had a very overpowering smell of vinegar. The only things that didn't make me and my wife wanna vomit was the fountain drinks read more

Hands down the worst of the fast food restaurants in the valley. I'm not sure that I have ever had my order come out correct at this place. They consistently short you on food. The employees do not care about anything. The owner has his number and email address posted but he doesn't return messages read more

Food is McDonald's it's the same everywhere. The help was a bunch of teens not really acting professional. I get it it's McDonald's but come on . The girl in t pink shirt, does pink shirt mean management or supervisor? I hope not. Not a your welcome, I asked for a sweet tea I get a cup handed to me. And no sweet tea ok got to get it myself and no sweet tea. Not a big deal. When I hand you no e.g. and say thank you , you follow up with you welcome. In short quit playing grab ass and acknowledge your customers. Fortunately I don't live in the area as the service is lousy read more

This McDonald's has an amazing play area. Music and big toys are really cool. If you are on a road trip or just want a place for the kids to have a break inside this is the place. The staff were way above average for a fast food place with friendliness and service. read more

An average McDonald's that's open 24 hours, thank God. I ordered the sausage McMuffin combo with caramel iced coffee. I know it's a small thing, but the employee forgot to give me a straw so I had to take off the cup and drink as much as I can so that when I'm driving, the coffee doesn't spill. read more

Horrible. Every time I go to this mcdonalds location in cp in the evening, they screw up my order. Tonight, my kids and I went threw their drive thru, knowing that I shouldn't, but I was tired and we needed dinner in a hurry. I ordered a southwest salad with grilled chicken. The man at the window tries giving me food I didn't even order, then hands me my order. I get my salad home and there's no chicken on the salad. Not much of anything on it as a matter of fact. Total crap. Will NEVER spend my money there again. read more

McDonald's - This is the southwest "chicken" salad I got from this location. No chicken in sight. - Fast Food Near Me - Central Point, Oregon

I was served a severely undercooked chicken patty GROSS! I went here on my way back from Oregon to visit my brother in Corvallis and ordered the buttermilk crispy chicken sandwich meal. my patty was super squishy and looked like the color of infected mucus. It was truly disgusting. Also the soda machine was totally out of whack. It must not have been connected to the seltzer properly or something because all I drank was syrup (icky). I feel like it'd be pretty hard to mess up a McDonalds visit so heinously, but this location sure did the trick! It was pretty disappointing. A good thing came though when the employee helped me out with my order. I was pretty grossed out and brought it to the attention of the staff. She promptly apologized and offered to give me a new sandwich, but I'd lost my appetite so I just took my money back and munched on my fries for our next driving segment. At least their customer service is good enough to recognize a mistake like this. It was foul read more

Every time we go here in the evening the staff is rude the orders is ever right and then they are rude we you take it back like you did something read more

This cashier continuously forgets food an drinks we ordered. Both times we ordered my son a happy meal they didn't give us a drink.

It's funny we've been to this McDonald's a ton of times in the last few years and have never gotten a wrong order yet I think they're super fast I think that considering it to McDonald's food is on par read more

This McDonalds is okay I guess. The store could be cleaner and the staff could be nicer. It's just not the same without Jen working there anymore. read more

Never go to the McDonalds in Central Point! Not once have they ever gotten our order right and we've lived here for five years. There are plenty of other fast food options right around the McDonald's including Burger King, KFC, Subway, Taco Bell, Dairy Queen, etc. read more

This was the worst food I've ever had. I took my husband and grand daughters yesterday for lunch, my chicken sandwich was like leather. I went to take it back but was a line of people. Everyone's fries were cold. The meal cost $25.00 I will never go back read more

I'll come here occassionally before work and usually it is fine. However, today I went through the drive thru and ordered a non-fat, no-whip iced mocha. My receipt stated it correctly, however they made it hot. I asked for iced and they asked me to park so they could bring it out. Unfortunately, they forgot about me and I had to go inside after 10 minutes. They quickly said sorry and shoved the coffee at me, but it was full fat and just an iced coffee, not a mocha. Unfortunately I was already late to work at this point and nobody seemed to give me the time of day. Usually I don't complain, but it did put a damper on my opinion of this McDonalds (especially as I was just starting to prefer their iced mochas to those of other coffee chains). Bummer! read more

I went through the drive thru in Central Point this morning and ordered a sausage biscuit with cheese and extra mustard. She repeated the order back but didn't acknowledge the mustard. I repeated my mustard request. She said they don't have it and asked if packets are ok. I said yes. I've ordered it this way for MANY years at multiple locations in Southern Oregon and VERY rarely do they put the mustard on (less than a handful of times). When they remember (even after me requesting again at the window where they hand you your food), they'll give me packets of mustard. Today I asked at the food window why they won't put mustard on the biscuit. The girl's reply was, "I don't know, we probably don't have mustard. I just hand out the food, I don't make it." I had to inform her that McDonald's puts mustard on some of their burgers. No attempt at all to get an answer to my question. It appeared that she was just in a hurry to get me to shut up and move forward from the drive thru window. I figure that is the level of intelligence and customer service that you get in Southern Oregon for $15/hr. I started out as just asking my question out of curiosity however after talking to her, I was irritated. I called the phone number on the receipt and asked to speak with a manager. I told her what transpired and asked her the same question. She also said, "I don't know. Probably because that's the way it was ordered in the computer, with packets." I said that doesn't make sense since they've done it this way for years at multiple locations." I added that the employees are responsible for entering a customer's order into their computer correctly, not the customer. I said I order it the SAME way EVERY time. She again said, "I don't know. Probably because that's the way it was entered in the computer." As if I didn't hear her when she said it the first time. I asked her if it is possible to get an answer to my question. Wait for it..... She gave me the same exact reply a third time". Brilliant! The manager was no better than the employee and clearly no more informed either. I think I'm pretty much done with this location and maybe all locations. They clearly do not deserve more than minimum wage. read more

I waited in a ridiculous drive through line because my kids wanted McDonald's. I received my food and drove home, realized I was missing a 20 piece nugget and a large fry. Drove back to the store waited in the long line again only to told that because I didn't want a credit card receipt and my bag didn't have a receipt with it that there was nothing they could do. This really pissed me off and I admit I may have used some language that I shouldn't have. I tried to buy the meal again and was told to leave the drive through. I called and spoke to a manager, who sounded like they were 12 years old, long story short was told I was shit out of luck. I will never eat at this restraint again!!!!! read more