We ordered on app and I drove over to pick up . Rep was friendly. Sausage and Egg McMuffins and coffee were good . read more

McDonald's - Burgers Near Me - Carolina Beach, North Carolina

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Do u like long waits, cold food, clueless help ? (10/3 at 745 pm dark dude w black hair not even a hello at window.) This is the McDonald's for you! Waited 15 minutes for McDouble meal , that's it. The person in front of us was told to pull forward after 6 minutes !!! No food served to anyone for 12 minutes. Food cold after waiting too long. Never again! read more

No dinning in the Lobby area unless you're dressed for an Alaskan igloo. It's not biker friendly for those that want to go inside and enjoy a warm meal without freezing to death, People are forced to use the drive thru which is horrible for nice vehicles with messy kids, I don't allow any eating inside my vehicle. I have seen the lobby area close as early as 8pm before and it usually 9pm. The city population is double here from my King NC location which opens the lobby at 4:30am and operates til 11:pm This location also charges people for condiments such as dipping sauces, I'm 56 years old and never been charged at other locations outside the Wilmington area. I've also seen employees at this location ignore customers at the desk wanting to place an order trying to force people to use the kiosk to order. Not everything is always on the kiosk menu such as a side of Mac sauce etc. read more

If I could give zero stars I would. Do not go inside this establishment. Why? Because no one cares. No customer service skills whatsoever. Waited 20 minutes for 2 breakfast sandwiches that they didn't even bother to put eggs on. Never again!!! read more

This was the most ridiculous morning I've ever had here. So me and my family walk in expecting to be served at a decent time in the line. Well, we were at least waiting for 8 minutes till the person in front of us said this was bullcrap and left with her own family, well me and my own family waited a bit more, then some lady came out of the back and said "We have several orders to do and I work in the back, so yall are gonna have to wait longer" so me and my family step out of line and then proceeded to order our own food on the screens and pay with a card. Well we did and it took even longer. The food here is decent, but the way the employees treat their costumers with time is horrible. I will not be coming back ever again and this was horrible! Do not recommend to anyone. read more

The service here was horrible. They said they closed the dining room at 12 AM and I went at 9 PM. However, they lock the door and they said they were closed for inside guest. Little do they know, I don't have a car, so I took my bike, and then they said no bikes were allowed through the drive-through. This is discrimination and it's finest. You can't just discriminate someone because they don't drive a car and instead drive a non-electric vehicle it is so unfair to people like me McDonald's do better. read more

Waited in drive thru line for 20 minutes, only for the worker to tell me that she "would not be taking any more drive thru orders" from me since I wanted to do my mobile order and another small order for the other people in my car. Went inside and got dirty looks with no response, despite me standing at the front counter and waiting. read more

Ordered online and waited 20 minutes before they looked for my order...when they finally gave me the McMuffin, crew shoved it a bag no napkin in the bag nor in the lobby. This is very sad. This use to be a great McDonalds, but the staff seems unfocused, confused and belligerent. Been coming for years but need to switch to Bojangles... read more

What a horried poorly managed McDonald's. We were told she was the only one working and not going to take orders through drive through. I went inside to get 2 happy meals. The food looked like it had been sitting there for hours. Limp frys, and a cheeseburger that the cheese was dried out and burger was cold. Horrible and I am going to report this place to corporate office. And also no one was inside, now I know why read more

THIS PLACE SUCKKKKKS We waited in line for about 30 minutes to be served... made eye contact with every employee that passed... and no service. Just to finally get our order taken and the manager to come out and STAND AROUND ON HER PHONE TEXTING ????? Talk about terrible service bro WHAT. The drink machines were not filled with either ice or the syrups... trash cans overflowing. And if you wanted to use the restrooms... NOPE !! ABSOLUTELY DISGUSTING... AND THE EMPLOYEES FEEL NO NEED TO HELP. COMPLAINT AFTER COMPLAINT. So highly disappointed in this location. Will not be returning and strongly suggest AGAINST going if you want any sort of fast food experience from a... FAST FOOD CHAIN. Would give Zero stars if possible. read more

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Tables were filthy, service was awful. When we got our order, it was missing about 3 different food items. Had to raise my voice and ask for help to the back so that someone would come to the front. I couldn't get out my full request before the person was walking away. So I was frustrated and the worker was clearly frustrated with me. Then once I finally sat down to eat, our burgers were raw and we were not offered a replacement. read more

McDonald's - Double Quarter Pounder with Cheese Deluxe Meal - Burgers Near Me - Carolina Beach, North Carolina

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Waited a long time to even be able to order at the speaker. The lady taking orders started arguing with the man at the window and they were cussing each other out. We had children in the backseat, the least she could've done is turned her headset off.. didn't even get to finish ordering. When addressing the cussing when we got to the window, she didn't even apologize just tried to justify why she was cussing. Waited even longer to get to the second window and even longer to get our food. And when we asked for the sauce that we didn't get to ask for at the speaker the lady at the window rolled her eyes and walked away before my sister was done talking. Rewind to my 2 year old niece telling me she needs to go potty, we go inside and the side where the bathroom is was blocked off. Maybe because the bathrooms were incredibly dirty as we entered them anyways.. wasn't about to make a toddler hold her pee for our hour long wait in the drive thru and then 30 minute drive home. read more

We passed through the drive thru at 6:40am on a Monday morning. We had three cars in front of us. Everything went as usual for a McDonalds transaction. The food was on par. The timing was fine. The cashier was nice enough. Our order was correct. read more

McDonald's - cars parked in a parking lot - Burgers Near Me - Carolina Beach, North Carolina

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Terrible Terrible service, the staff was very rude and lazy. The drinks were not avaliable at all. There's no tea, sprite, dr. Pepper, ect. This place was disgusting and not clean. So many of us customers were getting our meals messed up. Everyone was very frustrated waiting for so long read more

The WORST customer service I literally was the only one in line and it took 45 min just to get my order and to top that it took and hour and a half for them to make my food and all I order was a the cheeseburger and fries, the atmosphere was terrible everyone was grumpy and the food was old and greasy this place really ruined my day do NOT recommend. read more

If Yelp offered negative stars, that is how I would rate this place. We went around 8 o'clock last night for a snack, sat at the drive-through speaker for nine minutes before I finally said" can I place my order please" the employee with the headset on was down right completely disrespectful with no personality and extremely rude. They had no sense of urgency, Which really puts a damper on the whole fast food thing. read more

worst customer service ever, 2 workers,racist and worst oh all it took 45 minutes and it wasn't correct

They forgot all the three burgers that I ordered and didn't even apologize when I drove back and asked for them. read more

McDonald's - My order - Burgers Near Me - Carolina Beach, North Carolina

Great place for the kids to devour their happy meals Good food fast service nicely decorated! read more

There is consistently a long wait whenever I have stopped here. It could be 2pm or 10am I am almost always told to pull up and wait for my food. Despit e my order being for Quarter Pounder or McMuffin. And their Dr. Pepper dispenser has been "broken" for at least 3 months, might even be as much as six months at this point. Clearly the owner of this franchise is cheap and doesn't want to spend money to fix things or hire enough staff. read more

They DO NOT follow hygiene rules for food service. They go from register to food prep without gloves.

They were so helpful in helping with my dietary needs while nursing! And if I needed to change something they had made they fixed it with a smile! Best McDonald's I have been to in a long time! read more

ICE CREAM MACHINE BROKEN ONCE AGAIN. My 2 year old daughter only wanted ice cream while we were at the beach.. she would have traded her Christmas wish list for this ice cream night from Mickey ds. Once arriving on scene to this said location, I was informed that I would have to break the horrible news to my sweet little girl. Now due to this her mother is taking me for custody and claiming I am unfit due to not being able to complete such a task as getting her ice cream. She is now terrified any time we past the big yellow arches and will live with this memory for the rest of her sweet life. I hope you're happy McDonald's and I hope this experience will help you not let another family be broken apart from any more broken ice cream machines. Ps.. you absolutely suck! See you tomorrow for breakfast read more

like no caramel in my caramel frappe, like girl what its caramel, only writing this much because I have to

Extremely rude and always tell you to pull forward and wait 15 min for your food when it's sitting right there ready to go. If they spent more time properly training the employees and focus on customer service things would go a lot smoother. read more

McDonald's - a screenshot of a tweet with the text what happens if you don't pull mcdonald's drive - Burgers Near Me - Carolina Beach, North Carolina

Clean, quick, very friendly and helpful staff. Best McDonald's experience in years! Highly recommend

workers were having a full on hot cheeto conversation in front of us (cussing, ghetto, obnoxious, and even talking about doing drugs) while we were waiting to order. and then of course they forget to give us everything we ordered. tables and seating area were extremely dirty with old food and sticky spots. ketchup machines broke, ice machine not working. parking is only for 30 minutes. but hey, the fries were hot at least. read more

No more all day breakfast, which is the only redeeming factor for any McDonald's. Absolutely pathetic.

This McDonald's takes way to long they aren't open for seating I'm the only one in the drive thru and I've been waiting for 20 minutes for 2 quarter pounds I will not ever be coming back to this place read more

Don't order door dash!!!! Order never arrived, and McDonald's doesn't answer the phone.

This location is not enforcing customers wearing masks, two groups (2-3 people) waiting in line to order and then waiting in restaurant for order. read more

I e been to this location many of times and it's always a LONG wait. McDonald's should always be considered a fast food but NOT this location read more

Super clean McDonalds, very nice. Newly remodeled in 2013 with a fresh modern look. Food has always been fresh & hot when I've gotten it, you can tell it hasn't been sitting on the block waiting for someone to come along & rescue it. Staff has always been great on the times I have visited. read more

McDonald's - The Famous McNugget - You know you love'em lol: McDonalds - Carolina Beach - Burgers Near Me - Carolina Beach, North Carolina

10:15 on a Saturday - shouldn't take almost 15 minutes for 2 egg McMuffins. Drive thru wasn't moving, so we went inside...looked like plenty of staff but horribly slow. Get it together, Managers. You're not the only choice in the beach...it's a shame you can't do better. read more

Unfriendly staff! Don't say thank you & awful sweet tea! Fries aren't like regular MCDONALDS either! My last visit!

My first job was at a McDonald's.. from experience, this restaurant does a GREAT job for the amount of customer flow it has.. we have been several times and always get our food fast. There is an attendant constantly cleaning tables and the restrooms are clean.. I'm impressed with how they handle the amount of business with efficiency... the only negative, the managers seen to shout a little excessive for the size of the lobby read more

They continuously never have the soft Serve machine working, even during mid day. This has been the third time, I have been told it must be cleaned. Forgive me, but I thought it was cleaned at end of night, not mid day during sales. read more

I can't figure out why every time I come to the drive thru they make me pull up and walk my food out instead of just keeping me at the window. There's 3 cars parked waiting for food and no one at the window read more

Had trouble ordering two separate orders. I have been there countless and most times I've been able to do two separate orders. We tried to order a frappe, smoothie, iced latte and iced coffee and to our surprise everything was down We went to pay and the lady that helped I think her name is madison was just rude and sneezed without covering her mouth. it took 20 minutes to get a kids meal and a small fry. Truly dissatisfied with my experience here. read more

Consistently terrible service. Slow and almost always get the order wrong. I have gone here several times, and unless you are ordering a simple black coffee or a cheeseburger, they are going to make a mistake. I refuse to come back to this McDonald's now. Will drive to another restaurant to avoid this terrible location. read more