First let me start by saying something positive and that is that everyone that works there has always been very nice. Today is the third time I've been there where the burgers are always burnt! The place is plenty busy so they should be churning out fresh food but every time my quarter pounder is burnt. I've been going there for many years and it used to be really good. I am not sure what happened. read more

This is the friendliest restaurant! service is quick. I can't say enough about all the employees and the manager.

Coffee use to be real good now the coffee is week and taste horrible water down coffee

Mcdonalds 2600 west chester pike How difficult is it for the spud at pick up window to put napkins in the bag. Us folks who actually live in the area dont wipe our hands on our clothes.......poor training, poor IQ....at least she has a job read more

It's an ok example of McDs. Food is average at best. The drinks are not good. They could use the new coke dispensers. There are much better locations to use. read more

Worst place ever I ordered a large drink and a sausage McMuffin total $2 plus tax The cashier said $8.79 I told him something isn't right it's $2 , he told me there is tax Listen I don't know what country he is living in but tax isn't 300% There is now a line and someone in management notices he's having trouble takeimg my complicated order. I think cool everything is going to be ok. Then she tells me that the menu is wrong and that dink's aren't $1 But it's on your sign both items $1 Anyways after wasting 15 minutes and being unable to order I left. I'm still shaking my head read more

I went through the drive-through one January 12 at 8:39 PM had the most rude ,non-customer service friendly individual, not only did not say thank you she never confirmed my total ...no communication whatsoever!!! I will never again visit the Broomall location not worth the aggravation read more

Great service !!! Everything is always complete in mh order and warm to eat ! Very happy with all of my transactions!!

Standard McDonalds, If you have anything to complain about maybe shut the fuck up and don't go to a McDonalds if you're going to bitch and moan about teenagers fucking shit up. Food is good for McDonalds, Typically well kept, and the Seats and restaurant is cozy with a good view of the street. read more

Where's the beef? I ordered a double cheeseburger in the drive through. When I went to eat it, there were two buns and one piece of bacon. The McDonalds in Broomall is the worst. While the employees might act dumb, they were smart enough not to give me a receipt so I couldn't complain on their web site. A couple of times a year, when I'm pressed for time and have no other option, I'll go to McDonalds. Everytime it's a new disappointment. If the fry's aren't so salty i can't eat them, the burgers are cold, the wait is long and the staff is rude. read more

This restaurant has come a long way since I have moved into the area. It used to be a sloppily-run sh*t show and your order was always wrong. Now it runs like a well-oiled machine, my order is always fresh, hot and correct. read more

I have dietary issues. I cannot eat gluten or straight tomatoes. I also hate onions. I used the app because I can customize my meal the way I want. Instead of it being customized, they gave me the burger in full. I ordered hot tea, and they did not give me any sugar or cream or anything to put in it. I also asked for honey mustard for chicken nuggets and got hot sauce. The one right down the road in Havertown always gives me the right order even if it takes a few minutes. I will never come to this branch ever again. read more

5:20 am Im the only person in line at the drive thru. I clearly and slowly asked for 2 sausage egg and cheese on a biscuit sandwiches and 2 hashbrowns. Repeated the order 3 times before going to the window, repeat it again at the window when i paid and still only received 1 sandwich and the hashbrowns. Apparently she didnt even ring me up for the second sandwich.....i walked away read more

Still terrible! Been a couple months since I tried it and it was terrible then. I thought something may have changed for the better but I was wrong. I ordered a McChicken and a make double and a large fry on a Sunday at 9 PM. The Mc chicken was inedible. The bun on the inside was burnt and the chicken was so dry that no amount of mayonnaise could have helped. The fries were Luke warm and starting to get soggy. Would be nice if management actually cared about the service in the food enough to try to make changes. read more

I was in this McDonald's on Thursday evening 2/10 around 7PM. It was a very disappointing visit. The bored, I'm only waiting on you because I have to attitude and swaggering take it or leave it approach to the customers was only surpassed by the loud, vulgar language coming from the back was clearly making the young mother with two young children very uncomfortable. This will, without a doubt, will be my last visit to this establishment. read more

After tonight, I'll stop going to this Mickey D's. They get my simple orders wrong all the time. Even when I overstate just for clarity. They think they have it together but they never do. Untrustworthy for me. read more

Clean and modern service was great .... I wish other locations would be up to these standers..

Ordered off the electronic menu took a table marker expecting the food to be brought to the table. I had to go to the counter as my order was called,not by marker number but by food ordered. No drink cups were on the tray. I had to ask for them. Poor service is regular at this location. read more

This McDonalds is poorly run. They are 24 hours on the weekend but never have any lights on. The employees have zero customer service skills. The food is standard sometimes and substandard most times. read more

Their service there is below unacceptable the drive-through workers are complete in the cells and have no respect they can't take a simple order they should not be working there at all absolutely disgraceful customer service horrible employees and they are very rude I will no longer go to list location again because they suck read more

This McD's is still bad. Most of the time they forgot our order or put chicken tenders in our sandwich. And Mainly there ice cream machine is always broken. And i rather go to popeyes then this place read more

Didn't believe all the bad reviews but guess what...they're right. Took over 15 minutes to get two burgers and an order of fries. Kept asking what my order number was. Finally got order went home only to find out I had two raw burgers. Cross this place off read more

I ordered 2 medium shakes and a hot fudge sundae with nuts. They gave me a medium shake, a small shake, and a sundae with no nuts and barely any hot fudge. The employees were too busy talking amongst themselves to greet us or anything. Not the best experience I've had at a McDonald's... read more

The sign says 24 hours on Friday & Saturday but the manager is too lazy to serve food. He and his employees hang out inside but don't come to the window. Happens every weekend. They refuse to serve us. Terrible location and the GM should fire the night crew. read more

THEY NEED A NEW MANAGER FOR THE OVERNIGHTS. Someone who knows how to pick dedicated workers who greet you with respect at the window and who's better with inventory. They're always out of something. The full night staff needs to be replaced. They're mainly workers who are slow at working but seem to have all the energy in the world to laugh and giggle in the background. I'm not even going to get into any other details because there's a different failure with their customer service every night. Plus, I'm sure we all have similar stories from other McDonald's. The morning shift is cool though. read more

So apparently I'm not the only one who has an issue with their night team. 12:31am, coming back from a concert, a tad hungry and wanted to get a quick bite before making the 40 minute trek home. 2 ordering windows? Awesome. Pull up to the second one because someone is in the first one. Watched 3 cars order before I decided that I'm just blantenly getting ignored. Drove around to the first ordering station. Out of mcchickens? Really? You're one of the McDonald's that the ice cream machine is always broken and the 24 hour breakfast doesn't actually exist aren't When I asked about the window, her response was "I guess it's broken" I'm sorry you guess? When something is broken at my job, we know right away. Jesus, if this place wasn't 24 hours and I wasn't in the mood for a hoagie, I wouldn't have stopped. Probably never again. I'll wait until I hit a wawa because this place is just sad. read more

Very good McDonald's they are clean and the customer service is great, Quality service is all that matters and they deliver it hands down read more

McDonald's - Drive thru - Burgers Near Me - Broomall, Pennsylvania

I have never waited in a drive through line so long. What are they doing that takes so long. Maybe they are short handed on cooks. Anyway avoid the drive through here if you can. Food quality was standard McDonald's. read more

after this afternoon, never going here again. bad attitudes, cold burger, cold fries, no ice in the drink. order was wrong, long wait. work on yalls drive thru GEEZ read more

Was already having a bad day, I was starving and this was the closest place for food from where I was leaving from.. Went through the drive thru since the inside was closed.. was at the first speaker and I was ignored and as someone drove up to the second speaker, they were helped first. So I was like ok fine, then placed my order. I ordered a crispy chicken sandwich. Got my food and went to take a bite and they did not give me the bottom bun. How do you forget a bottom bun? It's a sandwich. You need both pieces of bread to make a sandwich. I was not happy especially since my day was horrible. read more

Haven't been to McDonalds in a long time and now I know why. Purchased a mushroom Swiss burger meal. What garbage, not sure what it really was but the meat(I think) was red and the mushrooms (I think) were black and didn't look like mushrooms. The cheese looked like plastic. Fries which are usually really good were cold and hard. When I heard the meal was $10 I should have left at that point. I think they call it "Sh;t on a shingle". How are these dumps still open. read more

I'm infuriated right now. The sign says 24 hour drive through.... i pull up at 1213am. as soon as get to the drive through the lights turn off then i go to the window to ask why it's not 24 hour like it's sign. the man looked at me and said were closed. i proceeded to ask another question and the man looked at me and ignored me. i asked another question. he continue to ignore me. i said that sucks i'm writing a bad yelp review. this is BS the manager is rude. i'm never going here again. how could you act that way towards a customer just looking to buy some food. Crazy. read more

Terrible service rude workers got order wrong and screamed at us whilst trying to hit our car

Fun to go to. Good shakes. Worst parking lot. Might go back. Like the drive thru. Nice service.

Every time I come here something always messed up my burger had 2 pounds of mustard and they gave me a double instead of the bacon cheeseburger I asked for and on top of that I bought a coffe and they said the machine was broke and didn't even refund me that store should be shut down read more

Great service from Michael over there best person in the place. Kind and respectful. Food is timely and respectful.

For gods sake FIX YOUR PAGE on Uber eats, it's been saying currently unavailable for few couple of weeks, are you gonna fix it or just leave us hanging there. It's the only McDonald restaurant within the service area on the Uber eats app. Is it gonna be permanently unavailable or else. If not, give us a time, when will it be available again read more

This place is unbelievable when it comes to getting orders WRONG in the drive thru. I stopped 20 minutes ago to get a bacon, egg and cheese bagel and potato patty on my way home from a doctors appointment. I get my order, made sure there was a sandwich and home fry in the bag and drove home. Silly me....I figured there was no way to screw up an order with only one sandwich but true to past experiences.... they did. When I got home I found the sandwich in the bag was a Sausage McMuffin. Based on my experience, this place screws up drive thru orders about 50% of the time. Unfortunately there is no other McDonalds near by so I could avoid this one. Between wrong orders and having to wait several minutes while "they run my food out to me", if there was any competition I don't think they would be in business. If you go there check your order before leaving no matter how small or simple the order is. read more

A fine establishment with adequate service and equally adequate food quality and reasonable prices. I like the option to dine inside or outside to enjoy the ambience of downtown Broomall. read more

Went at around 12:45 after a long day of studying for a midnight snack. Only restaurant near me that is open for 24 hours so I had no other options. Left hungry, and disappointed as the drive-thru that should be OPEN was UNMANNED. NO ONE was at the drive-thru, and I cycled around THREE TIMES and stayed for about 5-10 minutes. I wasn't even the ONLY CAR. There was another car driving as well, who could also not complete their order as no one was even at the drive-thru! It was late, so honking would have been inappropriate, and it was a drive-thru, so we shouldn't feel obliged to have to go inside the store to notify someone that we want to order. I know the standards at this particular McDonalds aren't necessarily high, but if you accept workers that do not even have the ability to serve their customers, then you as a store have hit a new low. NOT EVEN BEING SERVED. If these lazy workers do not even get punished at all, I'd be extremely disappointed in the discipline system. It's a basic requirement to DO YOUR JOB. REFUSED SERVICE TO THREE CUSTOMERS. Keep in mind, I traveled 15 MINUTES because I was so hungry. This is downright INSULTING. read more