Very friendly staff this morning, the guy at the window was very chipper, order was correct and food was great- the end of the breakfast time but still fresh! read more

This place is sorry as ever! 100% of the time they get our order wrong! My wife just left knowing they would mess up the order, but she went on and gave it a try with specific instructions to make sure not to put mayo on one of the sandwiches! She even took her time explaining it to the drive-through clerk! When we pull up to the window, she asked the clerk can she check to make sure there isn't mayo on the other sandwich. She left and returned with a "NO" you're good! My wife started to pull off, but chose to check anyway! And there was mail on both sandwiches!! but here's the kicker that there's still mayo on both as nicely as she could, in fear of getting our food tampered with she told the clerk and the manager came back with our food only to tell us to "make sure we tell them that ahead of time" with an attitude! I can't believe they can never get our food right? CRAZY AS HELL! Corporate needs to investigate! read more

I know it's kinda pointless to complain about a gas station Mcdonalds but every single time I've gone it's a major wait for food and they mess up the order. Every single time. Not once has it been a smooth easy experience At this location. I don't understand why this location is so bad. Just go to the Wendy's across the street. read more

I don't understand the hate. Ok, the gas pumps are loaded with trucks, with no one around. The drive thru is unique for its configuration and the fact that I could perfectly understand the read back of the order, my breakfast was hot and the service was pleasant. People, it's a McDonalds at a truck stop. Get over yourselves. read more

This place is circus place, as a delivery driver at least 7 out of 10 order the customers called me because of the missing item or wrong items on orders and I did try to explain to the store manager to improve and she been very arrogant like I really care. No wonder they have 2 and 3 stars ratings all over the websites. It's McDonald not a chick-fill-a anyway and the service they provide it's way inferior to any other fast food places. They need a new manager to improve their ratings otherwise they will still get bad ratings read more

This is what I call a gas station McDonald's with a bathroom in between so kind a like a truckstop. Not really keen on these set up but needed a couple burgers. Definitely short handed, the manager seemed frustrated and unsettling delaying orders and maintaining order. Food came out ok and hot so offering up 3 stars for when you want some Mc Ds! Not sure I'll be back but the food again was not that bad for a long wait . read more

This is my local McDonald's. Every time I go here the staff are always friendly and professional. Food is always made to standard. Would recommend this location to anyone! read more

They are not wearing gloves at window or handling food . Advertising on board and menu 2 for 2 but night manager said she can't honor what prices are on the board in drive thru. The gentleman at the window said he's not worried about the virus and sees no need to wear gloves and kept trying to create hand contact with food bag. They are always not complying with McDonald's standards English muffin on egg sandwich is just cold bread not toasted. Someone needs to report them to corporate and FTC The worst McDonald's In 40 years I ever dined in. Also there is a fence that doesn't allow you to get out in an emergency thru the drive thru line read more

McDonald's - No longer serving breakfast all day? - Fast Food Near Me - Braselton, Georgia

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bro these people fr had me waiting in line for 40 mins & one of the workers told me to order at the second window?? i get to the second window and she says i have to go get back in line cuz they didn't take my order. now how tf does that make any sense. i literally waited the whole time cuz i literally couldn't get out of the line. this place is wack asf fr read more

Stopped here on a greyhound bus, Food took forever. Almost 20 minutes. Other than that it was ok. Ok customer service read more

McDonald's - a man standing in front of a counter - Fast Food Near Me - Braselton, Georgia

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This Mickey D's shares a building and connection with a Pilot Travel Center - you can walk back and forth between the two businesses. If you want to use the restrooms - you need to enter the Pilot Travel Center store as the McDonald's does not have restrooms in their part of the building. Ordered the Filet-O-Fish value meal with a Diet Coke. Food came up fairly quick - I was famished as I had missed breakfast. The fish sandwich was fresh, hot, and tasty. The cheese was melted perfectly and the tartar sauce was yummy. However, the fries were way to salty - and not very hot. Place was pretty busy at 1:15 pm in the afternoon. read more

McDonald's - the front of the restaurant - Fast Food Near Me - Braselton, Georgia

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Service from drive thru is horrible!!!! Waiting in line for a while for breakfast only to be told it's lunch now. Never again at this location! read more

Horrid attendant at 2nd drive thru window..and she is a manager? Check out my photos. They dont lie. And dont give me ATTITUDE because I order and DEMAND MY FOOD BE RIGHT!! THE TENACITY to show and be UNPROFESSIONAL just cuz it's a micky ds. NOT RIGHT. I specifically asked for unsweetened tea, fresh fries. Is that TOO MUCH to ask? Then I get half full fries, no napkins, no ketchup....3/4 filled SWEET TEA..WTH?? ****ATTN OWNER***** TAKE CARE OF THESE ISSUES BEFORE U LOSE UR STORE!! read more

McDonald's - No napkins,ketchup, salt,straw...???? - Fast Food Near Me - Braselton, Georgia

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Food was good. It was done fast and the staff were friendly. It was busy but they were flowing through it well. Also we ordered a lot and they weren't out of anything. Coffee was good too. Building looked clean. No problems. read more

I AM AMAZED, by there work. I am always looking forward to McDonalds.They were fast,friendly,and good the food was right up front was good servic. I really recommend my meat of my burger was on point!I had good enough onion.The McDonalds is really ambiance every thing about it. read more

Worst McDonald's place ever. I've been around the country and this is the worst I've seen. Waited in the drive through for 20 min and no order taken or even a hello at 8 pm. Drive up and saw that there is someone working there sitting in the back doing absolutely nothing. What a pathetic management they got here. read more

Almost every time I have visited this location over the past year, I have been disappointed. Not like the employees are rude, because that's most McDonald's, but they cannot get an order correct to save their lives. read more

McDonald's - Double Quarter Pounder with cheese was ordered: I received one patty. - Fast Food Near Me - Braselton, Georgia

Tashas customer service was superb... however, coughing while bagging, no mask and not covering it up puts everything downhill... if this costs her job, welll..... what if it cost a life? read more

just called manager came to phone and I told her the hashbrowns were super greasy and would not listen and was combative and would not give her name which was unprofessional at 2:21 am very rude she could care less and would not listen. HORRIBLE service bad attitude not apologetic at all. She said talk to Allison in the morning. she could care less about the quality of product - why does this location always fail and have problems. Go to Flowery Branch. Wasn't wanting free food just telling them about quality. Hire some good people read more

I always seem to go to this McDonald's since it is close to my home. But their service is really bad. I ordered 4 Mc Chickens and they only gave me three and I didn't find out until I got home, I ordered two drinks and got no straws. I don't recommend even going at night because they seem to not care. read more

There is an assumption that if it's McDonald's then perhaps it's that you can't afford a decent meal. This is not the case. Although this particular establishment is tucked away at a truck stop they have a fine menu for even those weight conscious individuals. Clean and decorated with a flower on each table, these employees deserve the raise McDonald's corporation gave them. They are courteous and we'll mannered. This location no longer has a drive through however, that only allows their customers to experience the smile behind the counter. read more

McDonald's - Fast Food Near Me - Braselton, Georgia

That shit was trash food was nasty I don't really care just hate the person who work there they gave every order wrong

Worst McDonald's I have ever been to and I asked for a McFlurry and they didn't make it correctly did put anything in it and doesn't even taste like soft serve. Do not go here absolute wort McDonald's that is not clean read more

Bad attitude, bad customer service, worst McDonald's I have ever bin in, bad sanitation, filthy inside

wasn't opened as listed ...was hungry and wasted gas money going to this place that closes at 11pm

Is it still fast food if you have to wait 30 minutes or longer? This McDonald's is worse than the 2 really bad ones Buford. Prepare to wait for ever just to be spoken to rudely. The drive thru server will try to convince you to go inside instead of ordering drive thru multiple times. Other than the wait and the customer service the food is ok read more

Awful location. This is about the 5th time I have been to this location, and their is always an issue. I will NEVER go back to this location. My food is always wrong, or cold. Today, my son had to spit out his chicken nugget because of something hard in it. Turns out, their were multiple pieces of hard rubber stuck in the chicken nugget. I tried calling the location 4 times and nobody ever answered the phone. I then had to drive back up to get my refund. I am officially done with McDonalds. This company needs to focus on their food quality more. read more

Meal preparation took awhile to prepare and also missing couple item when I received it.

Worst managed McDonalds I've EVER seen!!! Terrible management I was seems to be the issue. Long waits no matter how many people are there. The food is typical McDonalds so no complaint there. Actually feel sorry for the staff, they either just don't get it or the managers have never gotten and just don't care. McDonalds Corporate and better the Franchise owner should bet personally held responsible. I think they just do t care because people are going to stop off while traveling the interstate. read more

OMG this has to be one of the slowest drive thrus I've ever encountered. Every car in the wueue has had a 3-5 minute wait.

I really don't like coming to this McDonald's location. The drive thru wait time is way too long... about 10 minutes no matter what time of day that it is. The service is sub par as best... inexperienced staff and a serious lack of management. It has been this way for a couple of years now. The service today was poor enough to make me want to write this review... which I typically never do. Takeaway? Our family of 6 will start going to the Wendy's next door. Oh and BTW... the bacon cheese fries were cold and disgusting as well. read more

Much nicer since the renovation. It is actually a better place to go and grab a bite to eat than the Dairy Queen that just opened down the street and they don't have Pilots traffic to deal with.... read more

This place is absolutely horrible me and my two friends went in for a quick bite to eat while on our way to winder. We went in and began to order while in the midst of our order the cashier began to shout things to the people in the back when we finally got our food it was terrible I got the artisan grilled chicken sandwich the bun was charred black and the chicken was so dry my friend got the quarter pounder and the cheese wasn't even melted our fries were very dry. We then decided to take the fries back and the lady at the cash register was so rude and complained the entire time she got us our new fries. Later on we wanted an ice cream cone we went to the register and the cashier was on the phone the entire time just talking to one of her friends. Please don't waste your time and money here thanks the McDonald's reviewer read more

One of the worst locations. Serious lack of management over sight. Pathetic attitudes of staff and quite frankly the whole team seems under trained. The food is average at best. I personally avoid it if at all possible. read more

This restaurant is ok. Every time You Go to this particular location you will wind up going back through the "Drive Thru" or Inside because no matter what, your order will ALWAYS be wrong,or something missing. No play place either read more

i work in braselton ga and i eat at this mc donalds every day sunday thru thursday all the people here are great and good at what they do but one person stands out she is the sweetiest person you will ever meet she is kind and is always smiling never in a bad mood and is the reason i eat here daily she will make you have a better day when you meet her her name is jenny read more