Stopped into this Zaxbys with my sister when we were on our way to a race nearby and I'm so glad…read morethat we did. There aren't any Zaxby's in South Florida where my sister lives so she always wants to visit one when there's a location nearby. Zaxbys is one of the top fast food spots that features chicken, hands down. Between the perfectly fried tenders, the zax sauce and seasoned fries, I'll always be up for it too if I see it nearby. We both got different boxes when we ordered. I usually get a cobb zalad (+ fries, smh) or a chicken finger plate tossed in wimpy sauce but figured I may eat at the track so I kept it light, getting a kids meal with wimpy sauce and zax sauce on the side. We ordered in the drive-thru and our food came out incredibly fresh, like they had just taken it out of fresh grease and tossed them in our laps. The fries were piping hot and seasoned to perfection and the chicken tenders? Superb. Zaxbys knows how to do chicken!

The food was good and the service was kinda fast i came by to try out the new Philly sandwich which…read morewas a good 6/10 i recommend more meat which i had the fried chicken Philly . I wish onions were on it but i don't recall it lots of bell peppers though.

This place is a model DQ (could that be because it's brand new?) Parking is good, lots of seating…read moreand seems very clean. I get a special order item and not only do they make it perfectly, they do so with great attitudes and seem to sincerely want to please the customer. Only had great experiences here and will continue to bring them my business.

My kid had a gift card, let them order for themselves and figure it out. The staff was friendly and…read moregave a suggestion of adding one of their chocolate mixes I can't remember which one. We really enjoyed our time.

I was hesitant to go here due to the negative reviews then I read them closer. When I want…read moresomething, I go get it and if the AI ordering system they have here is crap. Go inside and order what you want. Very Simple !! Got there today, in a hurry, pulled up the AI started talking and I remembered the reviews so I pulled around and parked and went inside. What a nice and pleasant staff. I got my order in directly, got me some biscuits and Bo rounds for our team at work and was out of there in less than three or four minutes!! Super good staff, the biscuits were out of this world at the bo rounds have been a favorite of the girls working with me for a long time so I had to try them. Addictive.!! Everything seemed expensive, but the whole world is expensive right now, but as for the quality of the food, the quality of the service, excellent.!! The AI is not related to the employees working there so the business owner may read up and say get somebody to take orders so you will see more traffic but for me, I highly recommend!!

Last 2 visits we ordered family meal. Both times the chicken batter was so hard and chicken and was…read moreso dry, rice was mushy and had a burnt tase. Biscuits were hard as hockey pucks. So disappointed. Don't think we will be going here again.

This is what I call a gas station McDonald's with a bathroom in between so kind a like a truckstop…read more Not really keen on these set up but needed a couple burgers. Definitely short handed, the manager seemed frustrated and unsettling delaying orders and maintaining order. Food came out ok and hot so offering up 3 stars for when you want some Mc Ds! Not sure I'll be back but the food again was not that bad for a long wait .

This place is sorry as ever! 100% of the time they get our order wrong! My wife just left knowing…read morethey would mess up the order, but she went on and gave it a try with specific instructions to make sure not to put mayo on one of the sandwiches! She even took her time explaining it to the drive-through clerk! When we pull up to the window, she asked the clerk can she check to make sure there isn't mayo on the other sandwich. She left and returned with a "NO" you're good! My wife started to pull off, but chose to check anyway! And there was mail on both sandwiches!! but here's the kicker that there's still mayo on both as nicely as she could, in fear of getting our food tampered with she told the clerk and the manager came back with our food only to tell us to "make sure we tell them that ahead of time" with an attitude! I can't believe they can never get our food right? CRAZY AS HELL! Corporate needs to investigate!

I had two sandwiches delivered from the Braselton Subway. One was Italian BMT the other Ham…read moresandwich. My sand should have been on untoasted Italian herb ad cheese bread and the other on multigrain wheat (toasted) . When I opened the sandwiches the breads were switched. I called and spoke to a store manager who refused to give her name and explained the situation. I live about 2 miles from this location however I have the flu thus had it delivered. The lady was very defensive and act as if I were making it up . I offered to send pictures of the order as well as the sandwiches. She said the only thing she could do was make two more IF I brought them back so she could see and also said she made the sandwiches. I felt like she took offense to the mistake because she made it . I explained I could not come there because of sickness and she basically said that was on me not them. I asked could she not just give me a credit for next time I'm in and she said no. When I asked her name after telling her me driving there wasn't an option - she hung up on me . I am furious at the way I was treated and the whole secretive attitude about whom I was speaking with . She was completely unprofessional and very rude . I will not be patronizing this location again due to her actions . I always thought Subway was very customer friendly and my past experiences have been such but this is the kind of experience that loses customers. I owned a restaurant 25 years and would never dream of treating a customer this way . And to call yourself a manager and hang up because you don't want to admit your mistake is unacceptable. I certainly expect more from a company of your stature and I am confident you will rectify this . I cannot imagine losing a customer over two pieces of bread that YOUR manager mixed up . This could have been handled so differently and simple. Do the right thing Sub way!

Service was pathetic. Girl had a piss pour attitude for entire order and at the end when I asked to…read moreput Hot Honey sauce on the new nacho meal I've never had, she said she could not do that. I replied with no problem, I can pay extra for the sauce which resulted in this response from her "I can give it to you on the side but you can put it on yourself". With a crazy irritated tone. If you have this big on an attitude problem and hate your job, just don't work there.

When you have someone standing outside to take orders it would help if they stood near the menu…read more When we asked if we could drive to look at the menu she said "I can tell you what we have" and stared at us. Why can't we see the menu?

It's been a while since I went to a Zaxby's but was in the area, horrible traffic so did t want to…read moreget home and cook so came here. Line was long so had a girl outside to take order, payment , so ordered 2 six piece, 4 sauces each, then asked me if I wanted extra bread instead of coleslaw, I said I wanted both/ extra bread and coleslaw because I had no drinks. $25 or so , order was ready in 4 min prob, quick , nice , efficient!! Got home, only had 2 sauces total, no extra bread, but it was good ole zaxby's and was tender ( not as crunchy) as usual but had the flavor I love. They didn't charge for the sauces so I did t care. The girl did the best she could and showed up for work and was nice so if you're in for zaxbys , it's as good as most! Recommend!

First visit to this location. Went inside. Prompt service and low wait time…read more I got two original tacos and a water. They were delicious. About 4 bucks ot the door. I can't complain. There have a self serve kiosk if you would prefer. I'll be back. D

Found this floating in my tea after drinking half of it. Contacting health department. Also missing…read moreitems i paid for.

Good food. Good portions. Service is awesome if my Spanish speaking husband is with me. Looks…read moredingy and feels like a week long cleaning is in order. But I keep going back!

I go here now almost every other day the food is Amazing, the setting is truly authentic with their…read morecustomer service being fully attentive when taking the order. Food is always Hot and feels as if your spouse or relative just finished cooking in the kitchen, love this restaurant.

Unless you are willing to wait, get what you did not order, and get a lot of excuses, I would pass…read moreon this store on Hamilton Mills. You wait 15 minutes to place an order because they are on the phone or having conversations with their friends. Then you wait 30 minutes to get the food. They asked if you plan to dine in and put it in a plastic bag anyway. Bathrooms are clean but the tables are not. Owner or management needs to get it together. Not a fan anymore. Good luck to you in the future. Very sad!

What can I can I say that hasn't been said previously below...Oh wait....That I was called a liar…read morewhen I called bc my order was wrong, and cursed out with no benefit of the doubt even though my card was on file. So after that I was agin called a liar as though my MO was to rip off fast food joints for a wrong chicken order. Nothing is more welcoming and say come back to help make folks who do want to make a living than a manager that tries to trespass you when you just want what you paid for, which is theft. But ultimately what is theft is a manager who is robbing from future business from an obvious habit that is taking from their customers and the owner who just replies with Thank you for being a valued customer and for taking the time to share your feedback. We strive to provide the best restaurant experience and are sorry to hear that your visit did not fully meet your expectations. We hope to have the opportunity to serve you better in the future.\ The only reason I stopped by was bc I was next door at the other 2 establishments who could crazily get their orders correct. The reason I went back here was bc I thought there was a change in management but it seems you get what you pay for and the equivalence of an elementary school logic and a 3 year old temper tantrum is what I found replaced the previous even worse manager. If I owned this store I would leverage it for the taco bell franchise fee for much less. Its not hard to get 3 menu items correct. Breast, Thigh and leg. If you cant get that right or admit your manager or staff made a mistake then you need to hire someone who can pass a drug test let alone knows how to talk to someone paying their wages through the business. I have the whole incident on video so I would love to see any rebuttal to this complaint but a sincere apology in person for irrational management reflexology of the worst kind is in order and a copy and paste of the above and below will only show the reason why this store has the feedback it does. If you hire these people to represent you then you are just as bad as them and they are a reflection of you and all the disputed charges and bad feed back. I have taken so many incorrect orders and wrote them off but when I was greeted with a phone call of being called a liar bc they forgot a receipt when it was on a CC then I dont know how moronic you can be. If you are reading this miss manager wannabe then that is very worrisome you have that kind of reaction to such feedback and I will see you at McDonalds at your next gig when we go there once a year in hopes of new management but their robots can get it better. So if the franchise owner wants to reply the below then you are the problem. If you need help hiring people that are on a 16 year old level like the manager you have now then you have my info with corporate but until then it will be more of the same. Review you call logs for today as well as your video and then my video and then see how it feels to have someone try to trespass you for what has happened. Would it be the same if we came there and didnt pay for our order as that is what is going on with your establishment you are "legally" stealing from your customers with no recourse except these reviews and lost revenue and theft. I have never been treated like this before anywhere for something i was charged for and didnt receive and was going to give you guys the benefit of the dount for the 10th plus time. Luckily I can now have Popeyes again off Hamilton Mill just 2 exits away with friendly remorseful staff. I wish I could post the video on here it would make all your fake reviews fall flat. I hope the manager who has her friends post BS reviews choke on a chicken bone or get salmonella, and I never leave reviews let alone have tried to of been trespassed for being a total waste of gray matter.

Busy Sunday after church, all staff were turning and burning! Food was excellent! Precious, our…read morewaitree, was a true delight!

This is the worst Cracker Barrel I've been to, and it's unfortunate since it's one of my favorite…read morechain restaurants. The only good part about this location is the store has all the fun goodies to browse and shop in and the decor is still the classic Cracker Barrel theme. The service was fine - got the job done but nothing exceptional. The food portions for the take home meal is sad but I get it if it's just $5. But other restaurants do have decent portions for the price compared to here. My husband and I got take-home meals and when we got home, found out that his burger was missing the vegetables when we didn't ask for it to be removed. My chicken tasted like it was a generic seasoned frozen chicken patty and the meatloaf was pink and raw in the middle. The mashed potatoes tasted like bland water was mixed with dehydrated potato flakes. We had to add butter and salt to doctor it up some lol! It was a disappointment but this location is the only bad one I've been to. I really enjoy all other locations besides this Braselton one and hope food supplies haven't just been cutting corners from the corporate level. There is room to improve here