Service is horrible every time I go here. Food is never ready despite ordering ahead on the app and at this particular location the app always glitches and removes rewards added to orders. Most of the staff I've encountered are unhelpful. I've never seen a McDonald operate as poorly as this one, and it's consistently like this every time I go read more

Three times in the past 6 months I have experienced issues at this facility with employees who could not perform there jobs effectively or even close to being efficient. I personally would not stop at this McDonald's ever again until management can address such issues as rude employees, extremely long waits for food both inside but especially in the drive up. I waited 10 minutes this afternoon in the drive up to place an order I never received due to many vehicles waiting also for food off to the side after the second window. This facility gives our community a very poor reputation when travelers stop off a major interstate highway to get a coffee or food. Imagine the stories we send off...... Signed by a concerned Binghamton community tax payer. read more

EXTREMELY SLOW! I have waited 25 minutes several times. Some of the people there do not realize the importance, of the difference between a Diet Coke and a regular to someone with diabetes. please teach them what happens when a diabetics drinks regular coke. read more

Hash brown was ice cold and greasy. Sausage egg and cheese McMuffin was burnt and hard as a rock. Took it back and they made one with the folded fake egg. Yuck. Took 3 sandwiches to get it right! Last Friday they gave me a fillet of fish with one quarter size dot of tartar sauce. Never come to this McDonald's!!!! Waste of money read more

If it were possible to give a zero star review, I would based on our most recent experience at this McDonald's. We are local to Binghamton, so we have had negative experiences at this location in regards to long wait times, sub-par food, etc., but tonight's visit takes the cake. I placed a mobile order through the app, and when we arrived at the restaurant, we were the only customers in the drive thru line yet were STILL asked to pull forward to the stop sign and wait for our order. After waiting at least 10 minutes, a very rude worker came out with the incorrect order and called my husband an ass when he told her it couldn't be our order (we ordered 3 meals, and she was handing him one tiny bag of food and no drinks). A few minutes later, he went into the building to see what the hold up was, and the same worker proceeded to get into an actual argument with him in front of other customers. He informed her that it was the worst McDonald's he had ever been to, and she proceeded to yell "Then, don't fucking come back!" We will be heeding her advice in this case and not returning to this particular location. read more

This was we first time here. Order 1 Happy Meal, there are not Apple Slices and milk in the box. I will never ever come back again. read more

Been here twice in the past 3 weeks. The first time my burger wasn't cooked and it took almost 15 mins to make a new one. My families orders were not done as ordered but they ate them. Tonight the orders were incorrect again. Quarter Pounder only had cheese and a little ketchup with the burger, one ordered extra pickles, got 3. One ordered no onions but got them anyway. We'll go elsewhere next time read more

Was there Sunday August 4 at about 3pm. DISGUSTING. The restaurant was filthy. The rest room was a mess with no toilet paper and food and crap all over. When I informed the manager (a young woman) who took 5 minutes to even come to the counter, she replied "so"? I told her she should have some one clean up, and she said that that would not happen. I would not eat at this place. If their lack of consideration for cleanliness is this bad. read more

I try to avoid this McDonald's if possible. It ALWAYS takes forever for them to fill your order. Tonight, it was egregiously bad. I let my teenage kids go in and order. They placed their order at 7:16 PM, and the food was finally ready at 7:49 PM due to a van of about 15 people arriving and ordering about 5 minutes after my kids ordered. Their orders were all filled before my kids' order was filled. read more

Speed of Service: 1 Star Every time I come here the wait time is incredibly long even if they are not busy. While I was waiting just to get to the box and order 3 cars in front of me pulled off. (They were tired of waiting too) Employee Attitudes: 0 They take 5-10 minutes at times to acknowledge you at the order box and the level of RUDE that employees give off is probably the worst I have seen in quite some time. I needed to split an order and after I said that the girl sighed really loud over the speaker as if I was bothering her. ATTITUDE ATTITUDE ATTITUDE. I don't expect exceptional service or even friendly service at a McDonalds but at least not a nasty interaction. Get another job if you don't want to be there vs treating people like garbage. read more

I came to this awful establishment when driving southeast from Buffalo, and I can confirm that this is the absolute worst McDonalds in the entire world. I waited 20 minutes just to get the wrong order. Not only that, but the exterior of the building (and probably the interior) looked like a third world country. The staff didn't seem to know what a "mobile order" was either. If I hadn't already prepaid, I would've left. Would definitely not recommend to anyone unless you purposely want to have a bad day. read more

Worst McD's on the planet. Have been several times as it is on my drive downstate. It so slow, terrible service and filthy. This is my last time here. read more

Slow as molasses in January. Avoid at all cost. Pretty sure they went out back to kill the cow and make the burgers Captain does not approve. read more

I've been here a couple of times, and the cheeseburgers are almost always lukewarm, and the cheese is never melted

The absolute worst. You can spend a half hour in the drive through and not move an inch. And the servers are arrogant about the lousy service they provide. Someone should nuke this shithole. read more

it is always at least a 20 minute wait every time we come. All employees are highly unprofessional

Sooo slow and understaffed. Cleanliness of restaurant is questionable as well. Should be closed until issues are solved.

Food was fresh and good service was alright they were fast and easy good place to chill and hang out

This place gets overwhelmed easily and the first to suffer are the customers who walk in and order. The second are the drive through customers. We waited over a half an hour for our nuggets. We finally asked for our money back. It took them 10 minutes to do that. While we were waiting there was a parade of drive through customers walking in demanding their food. Rachel, the manager, is rude and abrupt with the customers. The entire staff needs to be retrained. Avoid this one, unless you got an hour or so to kill. read more

If you are looking to get off and on quickly, skip this one. They are trying, but it's a disaster.

I work for doordash. This establishment ignored me for 20 minutes while I could physically see the order I was there to pick up on a shelf behind the counter. When I tried to pick up the order they told me they wouldn't give it to me and asked me to leave. I missed out on a delivery because the manager and staff here are on an abusive power trip. Don't bother eating here you will be treated poorly if you're served at all read more

The front st Bing McDonald's for the third time in a row I ask for extra onions on every sandwich I order are just not on any burger we order and no catsup either and both condiments come on most burgers this to me is so illegal to purposely discriminate any customer ever I have talked to one of the female mgrs there on front street she basically called me a liar in a nasty tone I just don't get the cook on Saturday Feb 3rd at 11: 50 ish put the tag that says extra onions and put none on this is the third time and a m told this is targeting me and discriminatory well thanks McDonalds staff front street BINGHAMTON NY I WILL BE POSTING THIER NAMES SO ILLEGAL YES IT IS read more

currently sitting in the drive thru at this location. been in line for 45 minutes which would be okay if there was a long line. I have sat behind the same 3 cars. I finally got to the window and got told to wait 15 minutes until she could take my order after I sat waiting for a response to order. this is unprofessional and ran by some obvious selfish and inconsiderate individuals. read more

****Stay well clear of this filthy establishment**** I'm staying in a Motel 2 doors down from the McDonalds where I purchased this meal. I just wanted to grab a quick meal after a long day. It was the worst McDonald's food and experience ever. Two buildings away and the Fries were cold, tasteless and tantamount to hardened cardboard. The Double Filet-O-Fish was chalky and actually broke up into square chunks after the first bite. The Double Quarter Pounder with Cheese was absolutely tasteless. This was a Mobile order that they kept me waiting at the Drive-thru window for, for 15 minutes. I don't know why, as this food was obviously not fresh. Last but not least, I had to run-in to use the bathroom, which was very dirty, replete with baby black flies....the baby black flies were also quite present throughout the restaurant. I drank my Coke , which was the only good part of my meal, but my food went into the garbage after one bite of each sandwich, and a couple of fries. I'm hoping I don't get sick from this establishment. This is not how the McDonalds operate in Queens and Long Island. I'm writing this because I'm highly dissatisfied at your poor food quality, filthyness(sic) and that I wasted my time and money for such a poor experience. Monday morning I will be contacting The Health Department!!! Count on it.... read more

I came here at 3am with my brother to get some food. We tried to order through the drive through and when we told the cashier what we wanted she just said "I'm not doing that for you. I'm working alone so I'd only give you ice cream or a soda." What's the point of being open if you're only offering 2 things on your menu? read more

The women's bathroom left stall has been out for days. The apparent overflow toilet has overflow debris on the floor still. Not one person has mopped the floor!!! Absolutely no toilet paper in either stall and when they finally did ADD some it was in the non-working, non cleaned stall. This should be reported to the health department because it is a gross health code violation. If this is how you clean your bathrooms, I'm not sure it's safe to eat your food. Buyer beware if ordering here. Shame on you for caring so little about your customers and hiring incompetent staff!! read more

Brown stuff in my milkshake . Burnt bread and fries. McChicken was hollow and chicken nuggets were undercooked.

What can you expect out of a highway rest stop McDOnald's? Clean restroom check, clean restaurant check. Frienly and wuick service and ample seating area, check. Food was hot and has been made on the spot. We also had the mighty wings which took 5 minutes to prepare and arrives very hot and juicy. Overall this one is a good place to stop in my book. Only thing they lack is their premium menu items such as Angus burger and the rest. read more

McDonald's - a box of chicken wings - Fast Food Near Me - Binghamton, New York

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Worst service I've ever experienced. Didnt do their job. Didnt even notice we were there till we said something. We were waiting for like 20 mins behind a car. Will be telling everyone how awful the service is here read more

Standing at counter to order person behind counter says use kiosk and walks away I get the whole order picked out trying to pay for it order disappears another person comes up to counter asked if I've been helped and I stated I was trying to use the kiosk but was having issues, he got someone to help me. Finally got my food my Big Mac was in the bag on its side that opens guess where my Big Mac was ......all over the bag. The fries were luke warm at best. Worst experience ever will not be coming here again read more

They don't say anything like wait a moment or anything when you get to the speaker they just have u sit there in silence for 15 minutes

-one time gave me a cheeseburger with no burger...had cheese pickles and condiments but no burger - and the employees weren't the nicest about the situation either -another time they gave me extra pickles and no onion (was supposed to be other way around), and the only words said to us during this transaction were "what can i get you" and our total read more

We sat in the drive up for about 15 minutes and was told to go park so they can bring us out our food. We got on the road and my son informs me that he didn't get his chicken nuggets in his happy meal. We will never go back to this mcds. Always takes forever no matter what time of day. read more

Got off the I-90, and stopped by here after the KFC at Scranton effed up our food. On a Monday afternoon, they were busy but not bad. Food was hot & fresh. Service was quick. The restroom needs more attention though! read more

absolutely terrible drive-thru service. I waited 20 minutes in line for a large sprite and when it came out to me there was no flavoring in it. read more

Poor service and poor quality food. We went through the drive through and multiple of our items weren't included in our bag. The buns in our burgers were stale and they were VERY over cooked. This was NOT a pleasant experience. read more

never order or go to this place. ever. they will always add at least 30 minutes to your route for terrible food and service. go to a different mcdonald's read more

I could not believe how long it took us to get through the drive through. Legitimately 30 minutes from the time we pulled up and were 3rd in line to order until we pulled away with our food. If there is at least 5 minutes between orders at the speaker, do you think the person taking the order could help put orders together??? Nope just stood there doing nothing! And our order was mostly wrong. Wanted a cheeseburger with ketchup only and got a hamburger with ketchup and pickles, no cheese. Wanted a double quarter pounder no onions and got a single qp with no onions and one pickle. Burger was over cooked. Two orders of fries in the happy meal instead of 1. We will NEVER stop there again read more

My friend and I waited almost 20 minutes for our shitty meals! The fries tasted like burn oil, and my chicken tenders were 90% breading, 10% chewy chicken, and 100% unappetizing. Don't get me wrong, I love McDonald's, and the normal quality of their food is good by my standards. I usually get what I pay for. But this specific McDonald's did NOT cut the mustard! The food took absurdly long, the staff members were running around and cursing at each other in the prep area, and people who got there 10 minutes after me were served first. I have been to this McDonald's many times over the years, and the quality hasn't changed. Disappointed. read more

I rely on Yelp a lot for guidance, especially when I'm travelling far afield and don't have any way to pick places to eat. I knew this location got bad ratings, but it was right along our driving route and we wanted a quick bite so we could continue our long journey. I tend to discount/ignore really bad reviews as someone just ranting, but everything bad that was said in previous reviews was true! There was one register taking orders and a line of people waiting to place orders as well as waiting for their food after they placed their orders. The crew and Manager did appear to be hustling, but were overwhelmed by the volume. The trash can was overflowing with garbage, spilling onto the floor. The bathroom was not clean, and strangely the urinal in the small bathroom was just inside the door, and no way to lock the door. Didn't seem that McD would sign off on this. I actually don't have any complaints about the food once we got it. It is McD's, so we weren't looking for a great meal....just something to sustain us on our journey. Note: This wasn't a "stand-alone" McD property, so maybe that has something to do with the "non-McD" nature of the experience? read more