I was in line for 30 minutes. Then called the store and they hung up in my face when I said hello. Then the fries were soggy and definitely sitting there for a long time. Never again would I come to this place. read more

This is good fast food restaurant near the mall. Reason behind my rating is. It super busy but the food is good. It always seems to be busy when I drive by. The drive-thu has a long line. Not as bad inside though. A little bit faster but got to wait for good food and is super fresh and hot due to long drive-thu. Yelp ask if they have a parking garage or one nearby? They do not have one on the premises. However, the mall has one but it is too far from where they are located. They must get a lot of traffic due being off the beach and across the street from the mall. The food is good for fast food. Very excellent service. They got my order out quickly as possible considering. I don't know when they remodeled the place but looks great. Very clean inside and very modern. The seating is comfortable and can accommodate small to large groups. Not too big. Then I suggest to get it to go and might have to wait a little bit longer. Might help using app to get faster service and see what amazing deals they have too. Mainly noticed soft stools (no backs) for solo guests. Table seating with chairs and hard backs. They offer booths to accommodate larger groups. Only padding i noticed was for the stools. I believe they have usb charger stations for the solo seating. LCD screens throughout the restaurant. They have a LCD table for large group. A little color while you eat some good food. Has free WiFi by ATT. read more

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If you want your day completely ruined this is the place to be. I ordered curbside pickup about 45 minutes ago and they still haven't brought me the 1 thing I ordered which was a steak bagel. I am officially done with McDonald's. read more

Horrible service, everything is dirty, and kiosks don't even give a receipt which I'm pretty sure is illegal. Incredibly ghetto with employees yelling at each other the entire time we were there. read more

I see why they got a low rating. You can pay for your meal in the drive through, but sit in the parking lot for 15 minutes. Definitely not a "fast food" restaurant. read more

I came through the drive through, I was rushed through my order and the guy didn't let me finish. I went to the window to clarify if they got it correct. They didn't and said the food was already made and asked if they should remake it , I said yes. They put it in the bag with a new label. They did not remake it. There was a kind young man who tried to help me. But it was just hectic in there. read more

I was completely shocked by the horrible service I received today at this location. It was around 8:30 in the morning. One car in front of us , just ordered coffee... no coffee.. which is ok not great but ok. They said they would bring it out to us 15 minutes went by.. no coffee. My husband went and the employees were just screwing around. Did not even apologize just made excuses. I never complain because I worked at fast for as a kid.. do better MacDonalds on Eisenhower Dr! Would have done 0 stars read more

quicker to drive to the next nearest McDonalds then to wait in the drive through line here. it's like this EVERY time. i also never thought i'd feel the need to complain about how bad the food quality is at a freaking McDonalds... read more

If you want to wait 1 hour for awful food this is definitely the McDonald's to go to ! Waited at the curbside pickup for 30 minutes tried to go through the drive through to get my order was told to wait at the curbside pick up again just to wait almost 30 more minutes. I order a double cheese burger and medium fries.... read more

The employees are just plain dumb. They are slow, can't understand what you want and they have this just don't give a damn attitude. The food makes you sick sometimes and their seating is too small for tall people. They are just plain rude. Especially the one on Beach Blvd by the mall. The most disrespectful to seniors and military because they don't do senior or military discounts. People who served their country to keep the owners or corporate capitalist azz free and making money can't Honor the vets, shame on McDonalds . I call on all vets to avoid McDonald's to show how strong our dollar goes and it can hurt. read more

Went to this location 11/17/24, was not busy at all I was the only person in the lobby. I place my order using a kiosk and I was waiting on my order. When a group of seven people walked in.. The young manager on duty told the group to go through the drive-through. they looked at him all confused and he told him again. I need y'all to go through the drive-through, so they left. then he looks at me and says that's just too many people coming in my lobby at one time. I was totally shocked that they would turn away business as slow as they were! read more

40 minutes for 2 happy meals and a cheeseburger! Slowest place ever. Never seen a manager just bark orders and not jump in

THIS PLACE F*CKING SUCKS. Other McDonald's by the casinos would've been down by now. Childish employees. Long waits. Orders wrong

The person taking our order took forever to get our order. About 20 minutes. Kind of defeats the purpose of fast food. It wasn't crazy busy; the line just came to a complete stop after we got our order taken. We saw multiple people drive off because it was taking so long; I've never seen that happen anywhere before. The food was fine but it would help if the service was faster. read more

ALERT!!!! THIS RESTAURANT NEEDS TO BE CLOSED DOWN DUE TO FILTHINESS!!! I do not know why I continued to order food there. The inside and outside of the restaurant is absolutely GROSS!! The floors, the tables, the doors, the windows by the door, ABSOLUTELY FILTHY!!!!! And the counters where you wait for your food had all kinds of stuff laying there. Although when I was entering my order it said - we are only doing carry out right now - the tables had food all over them. I don't know how long it's been like that. And if that's not bad enough, the outside around the front door is disgusting!!! And what do the drive thru customers know - they can't see this. I wouldn't eat there again if it were free!!! Not until something drastic is done! Biloxi is a tourist town, and this Mc Donald's is in front of our mall and the beach. A lot of people go there!! We CANNOT have a place like this for tourists, let alone the locals, go there and want to throw up! I am contacting the state health dept and the City of Biloxi to see what can be done. So disappointed in Mc Donald's!!! read more

Slowest, most careless service in the world. Been here 4-5 times and it's always painfully slow and the food is just dumped in a bag. Mobile order won't help them get it right either. read more

How is this place 24 hours and constantly closed. Terrible. It's currently 9pm. One of the newer McDonald's on the coast as well.

Quite literally the slowest Mcdonald's I've ever been to. I've been currently sitting in line for 15 minutes and have moved two car spaces. You would think for it being it in the location that it is they would have some sort of hustle. read more

Amazing service this location has a lite up table for the kids and it has different modes. read more

McDonald's - The light up table looks amazing. Different modes. Other such. - Burgers Near Me - Biloxi, Mississippi

Literally the longest wait I've ever had. Every time i go thru the drive thru i waste at least 30 minutes of my life, if not longer at times. read more

Their lobby is closed so we went through the drive through. Received our order without any acknowledgement, thank you, etc from the employees. Parked to the side to distribute the food to the kids and noticed our milk was expired. When we pulled back to the McDonalds to exchange it my son knocked on the drive through door multiple times only to be looked at and ignored by the employees. He finally had to walk up to the window in between cars and they took it from him, checked the date, and handed him a new one without even a word. Terrible, impersonal service!!! read more

If I could give it zero stars I would. It is my last day in town from college and almost an hour was wasted in this McDonalds. First they told us that they were out of McGriddle buns after 30 minutes. We waited 15-20 more minutes for our food and then they decided to tell us they were "all out of breakfast food" after we watched them stress about how they were gonna get all of the orders done in time for lunch time because they were going so slow. They said they could give us lunch instead but we were so enraged that my boyfriend just asked for our money back. Definitely not going back, and do not recommend to anyone. read more

I recently went through the drive thru. After sitting for several minutes with no acknowledgement, I said "excuse me" ( you never know if they realize that you are waiting there), the reply I got back was a very rude " what?". I asked if she would like to have my order and was informed that she was busy. Then to teach me a lesson, she proceeded to watch on several cars in the other lane without taking my order. I did speak with the manager Robin but not sure if she was very concerned. I understand that every business is short handed right now but having someone work for you like this girl is doing more harm than good. read more

I never write reviews but felt this was needed, while ordering my husband was interrupted 3 separate times while ordering. The lady then had the audacity to have an attitude when he corrected her while ordering. Then after waiting half an hour, we get our order and we had asked for a plain quarter pounder only for it to have mustard and mayo, which he is severely allergic to. If we would have went home without checking he could have had a bad allergic reaction, goes to show why you should make sure to listen to what people specifically order instead of interrupting. I also ask that they fill our large drink all the way and not a quarter to full and the chick at the window had an issue with that. We also noticed they forgot our large fry so we went in. all doors were locked except for the door by the drive through, why should your doors be locked during operational hours? when we are inside what looked to be the manager with cumbrellas on her eyes, came up without asking our issue in a professional manner (as a manager should do) she comes up and opened her big fucking mouth to say "oh my fucking god" so we in turn say "you know what it's fine, please just refund our money" while trying to refund our money she multiple times needed to keep saying "oh my FUCKINGgod" as if we did something wrong??? Please who ever owns this specific store location, check your workers on how not to treat paying customers. I don't care if you're the best or worst fast food place regardless, the people pay your checks for you not to sit here and fuck our orders and be rude for no reason. Not once were we rude to these workers we only ever asked for them to fix our order and when that wasn't enough to just refund us. STAY AWAY FROM THIS LOCATION!! read more

Every. Single. Time. the service is horrible. I don't understand how they can be this consistently awful and not get fired or shut down

It's a McDonald's like other McDonald's but with this one you really want to double check your order before you leave the premises. Their order accuracy leave something to be desired. They are friendly as they shortchange you though. read more

Went on a Saturday afternoon, wasn't busy inside but quickly filled up. I saw my order # on left side of the screen for the longest time. All I had was 3 drinks-a Sprite(was not given a cup) and 2 mocha frappes. Order after order was filled. Cashier looked like 'oh' and brought us a cup for the Sprite. We waited. Our # disappeared, didn't go to the right side of the screen, just gone. Finally, cashier looked at us and ran to the machine and got our frappes. No 'sorry', no excuse or explanation of any kind. Only good thing was they weren't melted like they usually are. Also, I'm glad we didn't order food. While waiting, I watched a girl with VERY long braids, down past her knees, trying to get ice cream while those braids were swinging everywhere despite her trying to keep them hanging in front of one shoulder. Who can work like that? Another employee was leaning all over a counter doing nothing and then started slapping at the top of her head continually like she had bugs or something, then went to fill French fry orders without washing her hands. So gross! This was going on right behind the counter-in full view of everyone! read more

Went through the drive-thru at 2 am and i just got off from work. All i wanted was just a cup of coffee and big breakfast to end the long night. Lady told me they don't serve their 'all day long breakfast' until 4 am and said that there is only 2 people working tonight. Alright BET. Went to waffle house with only 2 people working and they served me coffee, steak and eggs with white toast on the side. read more

Really don't want to give it a star but service was horrible 2:30 in the morning waited 15 minute to even order my food only two people in line sorry service read more

Despite posted hours of opening at 6:00am, this location was not open this morning at 6:30, and could not give me an estimated time of opening. They just kept saying, "we're not open yet." Don't go here in the morning for sure. read more

Walked in today ... 1. B sanitation grade 2. 85 degrees in there 3. 7 customers standing with receipts in hand waiting For food . 4. Wallpaper peeling off the wall , exposing what Looked like mold . Not for us we turned around , and left . read more

If I could leave a negative review I would. 2 times in a row on separate days we have had to wait 20+ minutes in a stall for our food. After calling on both occasions, I found out it's because they forgot we were out here. read more

I normally don't have high expectations for McDonald's, but this place was so great that I had to leave a review. The cashier was super friendly and made me laugh. They didn't get my order wrong, and even gave me more than enough ketchup. I almost dropped my food because it was too much to carry, and the super friendly manager helped me carry my food out to my car. I wish we had this staff in my town! read more

Service was great.but the only thing I don't like about it is the high amount of homeless.if you don't mind it you will enjoy your experience. read more

acted like it was a chore to take my order. walked in at 9 when they close at 11 and every employee stood around acknowledging i was there but didn't help. i work fast food myself and this isn't acceptable in my opinion. employees cussing in front line and on phone not being attentive read more

McDonald's - employee texting while on shift - Burgers Near Me - Biloxi, Mississippi

I like McDonald's probably too much and I have seen a lot of good and bad ones all over the country. This McDonald's is probably leaning towards a not so great one. It seems to go super slow 9 out of 10 times. In the middle of the day it seems I'm always in reserved waiting for a double cheeseburger and one drink. The inside smells like wet dog and is filthy most of the time. HOWEVER. One person saves this entire establishment. Her name Debra and she works at the window every shift. She is the sweetest woman in the entire world. I would literally avoid this place if it weren't for Debra. Debra doesn't just work there, she makes it home. Without Debra, you might as well close those doors for good. I will hate to leave this area for my military move, but you'll always be in our hearts Debra! These stars aren't for this place, they are for Debra. read more

I just had a cheeseburger at this McDonald's yesterday, and it was appalling. It's not simply that it tasted bad - it wasn't unusually salty, nor did it taste as if it'd been sitting out too long, for example - but it tasted off in a strongly off-putting way. Perhaps it was bitter or even metallic, but what it really seemed to taste of was artificial preservatives, colors and flavors. I doubt I've ever had anything microwaved from the frozen-food section of a grocery store or from the bottom shelf at a convenience mart that could outdo that cheeseburger for sheer awfulness. My lunch drove home how far McDonald's has descended into the food-culture abyss over the years. McDonald's is no longer simply mediocre like its competitors, such as Burger King, Wendy's and Hardee's; it's now in its own peewee league of incompetence and failure. Recently I watched the biopic The Founder, about Ray Kroc, and imagined that once upon a time McDonald's tasted something like In-N-Out Burger does today. That may or may not be true, but with the possible exception of Waffle House, there's no fast food chain that implicitly promises so much quality and good vibes yet delivers so face-slappingly little. The only saving grace for McDonald's, what saves it from a zero-star review, may be its breakfast, its only food category that even sometimes approaches minimum competence, but even that can be hit and miss. By the way, the food criticism here doesn't extend to service, which is fast-food-industry standard - servers even bring your food to the table now, and that counts for something - the problem is what's on the tray they bring you. read more

Friendly staff, BUT received incorrect order, was told to pull to the side. 25 minutes later, in 37 degree weather, watching 30 plus driving off with their food. I go inside and they had forgotten all about me waiting for my order. The order was never corrected (would have taken 1 minute tops to fix without trashing anything). Manager visible but never said one thing to me as I waited another 10+ minutes for them to make everything again as I guess they sold my original items (not to forget the 25 minutes where I sat in my car). I guess my family's breakfast wasn't as important as the 30+ others driving through. FYI once I got home the order was missing items. Terrible. read more