The restrooms are always clean, and the tables are consistently clean, which really stands out. The service is spectacular, the staff works fast and hard and keeps everything running smoothly. It does get pretty busy during lunch times, but they handle it well. The prices are good, and the food is great every time, which keeps us coming back. Definitely a reliable spot with great service and consistently good food. read more

Firehouse Subs - Thanksgiving Sub - Sandwiches Near Me - Biloxi, Mississippi

I was in Biloxi for a convention, and we had an hour to go grab something to eat before the evening sessions. I was with a group, and they decided to go to Firehouse Subs for dinner. This would be the first time in over a decade that I had been to a Firehouse Subs... I think the last time was when I went to one on St George Island, but I think that location has closed. This is a chain fast-food restaurant, so already the base is three stars, and they have to do something really impressive to get that rating to move in either direction. The food is the same across the country, so you should get the same thing no matter which one you go to... at which point it all boils down to customer service. I had a sandwich with a drink, which was fine. Nothing impressive, but also not bad. It was filling and enough to keep me going for the evening. I guess if you need a bite to eat, and you happen to be going by and want a sandwich, they are a reasonable choice. read more

Food great,looks if meat options& good quanity. Short time to wait for online pickup..All orders I placed were correct. Location convenient. Friendly staff. Tables usually for 4 people..self service. Casual dining.. read more

This is truly one of my favorite places for many reasons! I was first introduced to Firehouse Subs by my Godson when he was a college student at USM. Then after getting another job in Biloxi, I discovered this Firehouse Subs! The staff is so well-trained and incredibly friendly! I've gotten to know Tyler and Matt over these past several years, and I'm just so proud of them and their leadership! The food is excellent, especially the chili, salad, selection of chips, brownies, and some of the freshest iced tea! I truly can't say enough about this Firehouse Subs, and I wish them continued success! read more

The sub and soup was delicious and the staff was very friendly and helpful and the area was very clean. Buddy S.

Clean restaurant. Very friendly Cashier and staff. Tasty meatball sub as well as my husband's Turkey & Cheese with lettuce & tomato sub. Thank you for a nice experience! read more

Great selection of subs here. Ingredients are always fresh, and their local specials are good. Everything is always ready for pickup when we arrive - we do this to save time, even if we're eating in! This location is exceptionally clean and the staff are friendly. read more

i absolutely love this place! It's gut wrenching,toe curling, hair pulling, panty losing, finger licking delicious! Leaves you wanting to come back for a second sub!!! I love it read more

The food was amazing .The service was friendly and fast ! I will be dining there again !! read more

Firehouse Subs - Steak &Cheese with peppers, onions, and mushrooms - Sandwiches Near Me - Biloxi, Mississippi

Had the Spicy Cajun chicken medium sandwich for a reasonable price of 5.55$ and got a drink! They have a Coca Cola machine that has so many flavors of pop that I didn't even know existed! read more

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The interior is immaculately clean, the staff friendly and accommodating. I had some confusion with the delivery process and was contacted by the owner via email within an hour. Highly recommended read more

Excellent food and service. Highly recommended. Try the brisket sandwich.Brisket Sandwich

Have ordered several times this past year from this location through Door Dash and almost every time something is either missing or made wrong. It's a pattern and you can't always blame Covid. From other reviews it seems as if it was a problem before Covid anyway. read more

Deeeelicious! We got Club on a Sub, a meatball sub, and Hook & Ladder Salad. All had an abundance of meat. I really enjoyed the carmelized onions added to the Club!! read more

I just get frustrated, particularly when doing an online order, when a sandwich can't be made correctly. The food is good enough - what I expect from a national chain sub place - but it's just annoying when every time we order (always via the online system) they still leave things off. This happened before Covid & it still happens, but when it's the only one within a reasonable distance, you learn to always double check or eat what you get. read more

Ok it's a chain but what a sandwich. Plus they donate to a great cause. Who doesn't love a firefighter. Back at the turn of the century I use to be one. Huh I wonder if that's why my ex ex ex ex wife married me huh. Anyways the portions of meat on your subs are great. People are friendly. I recommend this place for lunch. Or I remember taking my ex ex there and she bought lunch... huh I think she did. read more

Subs are usually pretty good. Though one order, I got a large sub with double tuna. Got home and half the sub had no tuna, and the other side has one little strip. I did go back and they replaced it.... But, it wasn't much better. read more

So this review doesn't have to do with the food itself, just FYI. During the pandemic, we're trying to adhere to social distancing, etc. Firehouse advertises that they offer curbside pickup, so we made an order. When you get there, they say to call to let them know you're there. We did, and no one answered. Repeatedly. Then, we started getting a busy signal (they had obviously taken the phone off the hook to avoid running our order out). So I unwillingly enter the establishment to get my order, only to find out that it is wrong when I get back to my car. Screw it, I'm taking what I've got and won't be back. DO NOT go here if you believe you're going to get curbside pickup; you WILL NOT. read more

Subs are way over priced. I had the brisket sub, so much grease the meat slid off the bun. My wife's sandwich had to be made twice, the kept putting mayo on it and she asked not to put mayo on it. It took 20 mins to get sandwiches. Don't waste your money, subway is better. Won't be in business long if this is the best they can do. Update my wife never got her sub. We had to get our money back.. This place sucks... read more

The worst sub I've ever had. First time trying their sub and I was very disappointed. I got it to go and ate in my car outside the store. I got the shoots and ladders sub. Turkey ham lettuce tomato onion mayo and mustard. It was all bread! What a joke! Not good! Won't go again! read more

My colleague and I went to Firehouse for lunch today. When we returned to our office, I saw that my sandwich order was not correct. I called and they wowed me with incredible service. The owner or manager (not sure which) brought me a new sandwich! With another pickle slice and a coupon for a free sandwich! Everyone makes mistakes, including businesses--it's how a place (or person) corrects their mistakes that counts! And this was above and beyond. Soy colleague had the New York steamer sub and lived it. I got the lower calorie turkey and cranberry and it was yummy. I really liked my cherry limeade. Had my lunch been delivered by a group of hunky fire fighters driving over in their truck would have made this better! Hahaha! Great service--seriously, above and beyond. Good food, with nice-sized servings for the price. My colleague and I will definitely be going back. I highly recommend Firehouse Subs on Pass Road in Biloxi! read more

Good service and decent order time but ALWAYS out of hot sauces. Rack is always empty bottles...

Awesome service and food! I made a large catering order and arrived to pick it up and I had made a mistake on the day...... not a problem, the manager fixed it immediately and didn't even act frustrated with me . The staff did an amazing Job and were respectful even tho it put them in a hurry.... thanks for saving my day!!!! read more

Great sandwiches made in great timing. Employees were not thrilled to be at work which is why I docked a star.

It was clean, the brisket sandwich was very good, and the service was friendly. I'll be back.

My boyfriend and I go here quite regularly and have never had a problem. Great food but some the crew just provides the WORST customer service. We came in before they closed and there was someone ahead of us. The man at the register told his coworkers that "he got this" and decided to look at his "imaginary" watch as he spoke to my boyfriend. Like actually held up his wrist like he had a watch on as we ordered. He stated rudely he didnt have the bread we wanted so we just left. I've never had ANYONE behave so rudely to a customer. I love firehouse and I hate to say we won't be back but I don't want to risk running into those rude employees again when we did nothing to provoke them. read more

I love this restaurant, the food is always wonderful. I always order the steak and cheese or the Virginia Honey ham. The subs are so delicious that they melt in your mouth and the flavors of the meat and cheeses and veggies such as onions and peppers and sauce is amazing. This is the best place to get subs. read more

Never disappointed, my friends and I come here weekly for lunch. No one has ever had a issue. If you want a good sandwich and the are norm quick for lunches well staffed and friendly. read more

Okay, well I heard firehouse subs was supposed to be great. This one is not. I ordered their advertised special, I had never been here before and figured if it had posters everywhere that must be the one they would have right! Boy was I disappointed. I ordered the brisket and cheddar, the meat was very dry and I could not see nor taste any cheddar. The sub was dripping with the bbq sauce it was so overpowering that was all you could taste. The teenagers running the shop were more interested in talking with each other than in making sure the sub was made properly. I was the only customer in the shop at the time and believe me when I say I will never be accustomed in that shop again. It is a shame really because the premise behind the shop and the support to our first responders is what first drew me there, and the recommendation. It is too bad that a badly run franchise will bring disfavor upon the name! I am a retired veteran and cannot in good conscience recommend this place. Please, if the owner or manager sees this, fix the problems there! The concept is good, your employees and product at this place is not up to the standards expected! read more

Best hoagies on the coast. You can actually get a pastrami sandwich with brisket. Bread is soft and light and all made to order with a sliced dil to finish it off. They have a high speed soda machine that takes getting used to but all in all a great place. read more

I went to the Biloxi's store and the service could have been faster. I only got 2 chili's and it was my first time trying this place. The chili taste like canned hormel and I will never eat their again. The cost is ridiculous 10 dollars for two small bowls of chili. I can get a bigger portion at Wendy's and it taste way better. read more

Had the Smokehouse Beef & Cheddar Brisket Sub and it was amazing!!! Just found one of my new favorite sub places =)

First time eating here today! Everything was average. I understand they just opened so there are kinks to work out. I must say everyone was very polite and pretty fast considering the circumstances of being new. I was disappointed with the amount of meat on the sandwich. It tasted more like bread and toppings. Also, I had way more meat on one side than the other. Food tasted hot and fresh though. My biggest complaint would be the lay out. First off it's backwards. I had to figure out where to order and then figure out how do I get through all these people that were waiting on their food. I'm also still hungry. I'm never hungry after eating a sub from other places....I will try it one more time. read more

3rd time going here. It is the awesome! Everyone was friendly and attentive. Service & food was great

Food is delicious! Service is much better now that they've worked out all the kinks! Just wish they offered a military discount like a lot of others in the area! This is a military community so a lot of service members eat here. Support your troops, Firehouse and keep making yummy subs! read more

This place was good. First time eating here, and I think I'll be back. The food tasted good, nothing too impressive though. The building was clean and tidy, and had a good theme. The workers were all friendly, and knowledgable of their sandwiches. Being that the building is a few miles from a large air force base, it was rather packed around lunch time. read more

Firehouse Subs - Sandwiches Near Me - Biloxi, Mississippi

Except for perhaps a single visit, I've always had good to superior customer service at this Firehouse. It's the kind of place where employees often know your name and remember what you like if you go there enough. Everyone knows how to do every job in the order-taking, sandwich-making and serving process, and the operation behind the counter is well-oiled. They'll give you, as a lagniappe, as many extra pickles as you want. The food: there are at least two other sub shops within eyeshot of this Firehouse, and neither holds a candle: Jimmy John's is behind by at least a yardstick, and Subway misses by a country mile. The first thing you notice about a Firehouse sub is how much better the bread is; just study, for example, Firehouse bread vs. Subway bread online and even in two dimensions you can see the difference in quality. Next, the quality and quantity of the meats and cheeses are noticeably higher at Firehouse, especially when compared to the sketchy, meager portions doled out at the complacent and obsolete Subway. For the record, I've only ever had the Italian at Firehouse, but I've scrutinized the orders of other customers, and I sense that every sandwich this restaurant makes is at the same level as the outstanding Italian. Now, you'll pay considerably more here than either at Jimmy John's or at Subway, but the superior product at Firehouse more than justifies the extra outlay. read more

This was the first time I have ever tried Firehouse and I LOVE IT! The subs are amazing but besides that the staff there is incredible. They are fun and if you have any problem deciding on what to get they will show you the way. Now I get the Italian every single time I go but if you are in the mood for a hot sandwich I would definitely give them a shot. They bread is always soft and and you can tell this is a high quality sandwich. read more

Great food and friendly staff. Try the Gator Hammock hot sauce. It's great on the New York Steamer.

I work in Biloxi and every time I eat lunch at firehouse subs it is amazing. Good fast service and friendly staff. I have never had a complaint! My food has always been fantastic. read more