I never do this, but for the sake of customer service and hopes that no one else gets talked over, and hung up on TWICE, and then in person get dismissed before they even get their question out... I would appreciate a general manager to please call about what happened this morning when I just called to ask if this location could add breakfast sauce to my the three biscuits we ordered as there isn't an option to add it on the mobile app. read more

I'm writing this while in the drive thru line. I've been waiting 15+ minutes and still haven't gotten to the pick up window. Even for McDonald's this is ridiculous. read more

McDonald's - Sign outside - Fast Food Near Me - Bethlehem, Pennsylvania

It's cheeks help me they literally chased me on my way out after waiting an hour and left with out my food read more

Food very fresh and personal very nce . I like this McDonald The fríes fresh, sándwich perfec and the I ice coffe perfec

The people is really nice and the food is the best, also the place is always clean. I love eating here.

This place is not open 24/7 I get that but they say they open at 5 am But that's questionable I get some time people are late But when you go through the drive-through and every time they say give me 5 or ten minutes and you been through there twice? On the same day read more

Very nice . I called . Girl that sounds like her name would be Kandace . She was nice . I asked what she would recommend for someone to eat at Mc Donald's who is a newcomer and hasn't eaten there yet. She recommended the big backed Big Mac . Me and her connected at that moment she said that. Go get the Big Mac it was yummy! read more

Just your average McDonald's! But good to note there's a super cool retro sign outdoors. read more

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Literally made me sicker than I've been in decades. It's not worth risking your health for this garbage. Zero stars isn't possible.

The service is quick and on time. The management and the crew are very quick and professional.

Ok, so I went to pick up another order (and many others for other people), and did wait in a loooooong line. However the staff was really nice and professional this time. Just to be clear, I still dont eat or encourage others to eat fast food for the sake of health. I also believe that McDonald's all over the area are understaffed and wait for food is usually in the 20-30 minutes range. Is this really fast? read more

This is the one. I have not witnessed a group of people worse at doing what they are paid to do than those of the McDonalds on Wyandotte St. One can't help but ask... what are they doing behind that counter? Does it really take multiple workers at a modest work rate 15 minutes to complete a fast food order? They must be serving wagyu beef or something. I'll check the menu if I ever make it. I would not trust this group to open a water bottle without somehow shutting down the New York Stock Exchange for a week during the attempt. I'd rather my toddler cousins put together a plastic burger set for my consumption than wait in line for these bots ever again. The worst part: Where's the accountability for these employees. Maybe a better question: What's the incentive for being accountable. This may be a complaint to the employees. Maybe it should be directed towards management. I'm not sure. But I do know this: SOMEONE must answer. read more

Absolutely Not Professional At all, Absolutely worst visit to Mcdonald', The Employees took forever just to make an Iced coffe, i stood there for 30 minutes and all they did was glance at me every once in a while and never asked what i was waiting for, and after 30 minutes when i did. get my food my iced coffee had nothing i asked for, 0/10 THIS MCDOLANDS SUCKS!!!! read more

Maybe they are short staffed or something, but this is literally the slowest McDonalds drive through I have ever been to in my life

Waited 20 mins for a number 1 get to the window the go can't even say hi, here you go sorry for the wait , have a great day. Nothing she just hands me my bag and walks away. read more

Honestly I've gave this McDonald's over 10 tries because my hunger always gets the best of me every single time they got my order extremely wrong and I ALWAYS have to wait over 15 mins just to get a meal this time my burger that I ordered tasted like they dipped the burger in salt and they didn't put bacon like I ordered I don't know the hiring process but everybody in that place needs to be reevaluated ASAP no rocky none of them there deserve over $15/hr! read more

terrible customer service probably the worst of any place ive been too, go for a drink at 3:56 am say they can only do mobile orders and they cant do my order or they would have to do everybody else's. also they forgot my food one time and when I complained about it dude came out and tried to fight me over it read more

Melissa has to be the worst employee to ever be employed at McDonald's and that says a lot right there. The amount of attitude radiating from such a brain dead employee when she got my order wrong and then proceeded to tell me I couldn't have my drinks because the grill was broken. Because you have to grill up a soda cup? Ya ok Melissa.. there's a reason why you work at McDonald's and rolling your eyes at every customer that walks in like it's a problem. Management needs to fire her, and hire someone with class that doesn't pick at her hair before handing you cups. Pretty sure that violates MANY health codes right there. read more

doesn't even deserve 1 star, served me molded buns on a chicken sandwich, could literally kill someone

If you go here at like 2 in the afternoon the staff if okay and fast; however, anytime between 4-7 expect to wait until the drive through for upwards of about half an hour (no exaggeration). Food is no different than any other McDonald's read more

I usually avoid this place. The food has absolutely no nutritional value and makes me sick. It's a real waste of money

It's amazing that they added delivery during covid. Also I LOVE that it's open 24/7!! read more

Pretty much a useless McDonalds. They people don't give a damn about anything and you're lucky if your order is right. On top of it, don't bother complaining, you'll just get some chick rolling her eyes at you. Also, my girlfriend and I were heading to work at 5am and we were really hungry since we got barely any sleep, passed by to get some breakfast, and the chick had us waiting at the drive thru for like 10 minutes, then told us there had nothing but chicken and nuggets. Avoid it... read more

This mcdonald's is the best mcdonald's i hav ever had in my goddman life. The food has NEVER been bad from here. honesty it's fuckin amazing. service kinda slow tho. read more

Buyer beware! This mcdonalds has the poorest service with the worst employees and management! They cant even take proper orders and lie to their customers. They scanned my order and did not tell me that it didn't go through and continued to charge me full price and give me half of my order. When i returned after noticing my wrong incomplete order i told them. I began to tell the employees and management about the sotuation. The over weight manager began to tell me that he could not give me my money back or give me a new product and threaten to call the cops on me. This is the worst establishment location and i will never return ever again and i m warning anyone else that would attempt to eat here! read more

picked up two Breakfast Steak & Egg Bagels about 7:00 this morning. Drive thru was busy, inside counter was empty - took about a minute for someone to take my order. Was friendly, had my order out in under 4 minutes & I used my BOGO coupons I received in the mail. Food was OK! read more

So frustrated with this McDonald's. We work at the hospital and often order ubereats on weekends. They NEVER include sauces with the order despite being clearly marked on the ticket. I have tried to have uber deal with it, but because it isn't a menu item they can't do anything about it. How hard is it to put sauce in the bag when you put everything else in there. Unfortunately not a ton of delivery options up here read more

Awful......Worst. McDonalds. Ever. Not a huge fan of McDonald's to begin with, but kids like the Happy Meals. Be prepared to wait 20+ minutes in drive thru line. Terrible service every single time. Long wait, order usually wrong, staff couldn't care less. I go there, get horrible service, then wait a few months. Figure it has to be better now, so we stop again. Wrong! Gets even worse. So I guess I am the idiot! Avoid this place like the plague. read more

I would like to say this McDonald's is the worst place to eat at! The customer service skills are very bad the drive through people are rude! I am pregnant and my mom is driving because I can't and I am dehydrated and needed a drink and something to eat, and they claim their is a sign that say one way and their is no sign that states that!!! They do not care about their customers I will never go there again all because my mom did a u-turn so I am okay so I don't pass out!! And I don't throw up! They said to my mom they can't serve us because she did a u-turn so I can be safe and okay! Never have I heard that in my life. Never again so disappointed. And when I called and complained she got mad that I was upset and hung up on me!!! read more

At 10:45 PM on the evening of Monday August 6, 2012, I experienced the worst customer service in my entire life at the McDonalds restaurant located at 422 Wyandotte Street, Bethlehem, PA. Let me summarize the visit with this series of lowlights: - Ordering at the drive-through line took a long time due to repeated mistakes with the order-taker, who sounded like they were working in a very noisy environment with a lot of yelling in the background. In addition, the order display board never presented me with a visual display of my order for verification, nor a total cost, which is always the case at other McDonalds drive-through lines. - After paying my bill at the first window, I proceed to pull ahead to the second window to wait for my order. The order I placed consisted of a cheeseburger (with extra pickles), hamburger, medium fries, small coffee (one cream and one sugar on the side) and a small Coke. After a few minutes, I was given an extra large bag containing the food, but no drinks. The attendant then returned to the window with only the coffee, and after handing it to me quickly closed the window and retreated into the rear of the restaurant. My order was still missing the small Coke, a straw, a creamer and sugar, and the coffee stirrer. Nobody was visible inside to get their attention until the attendant returned to the window with the order for the vehicle behind me. I asked for the missing items, and the order was finally made whole. Unfortunately, there was no ice available for the Coke for which the attendant apologized. - The food quality itself was very poor in several aspects, which we unfortunately discovered a few minutes later while on the highway out of town. The Coke (without ice) tasted "off" and "flat" and was undrinkable. The cheeseburger (ordered with extra pickles) was actually constructed with two bun "tops" and contained only one pickle slice and a very small amount of cheese, but no onions, ketchup or mustard. The coffee was also undrinkable as it had a very strong and burnt/bitter taste. Finally no napkins were found in the extra large bag that contained our small food order. Based on the poor quality of the service and extremely poor quality of the food, it seems like there was a total breakdown in management and teamwork at that time. read more

One of the worst McDonald's I've ever been to. If it's not missing items from my order, it's no sugar in my coffee or having to wait forever for my food and worst of all, terrible customer service. I've been at the drive thru and have had someone hand me my food without even looking at me. They should try hiring people that actually want to work and who have at least a LITTLE bit of manners! I'm spending my money there, I should at least have someone acknowledge me when they serve me. I'd rather drive to the other side of town and go to another McDonald's than go here again. I've spent so much of my money here but I refuse to spend another penny! If I could give zero stars I would. read more

Well, they forgot my fries, my daughters happy meal didn't even have a toy. The shake machine was broken. The manager needs to be fired

I see this particular location does not have good reviews. We recently stopped in for a quick bite. Restaurant was clean and staff was pleasant and courteous. Manager assisted with the food and was very professional. I have been to much worse McDonalds in nicer areas. read more

The woman at the drive thru was EXTREMELY disrespectful. My friend ordering clearly said 20 piece chicken nuggets and the woman clicked 10, so we respectfully said to change It to 20. However the woman taking our order said "well why didn't you say 20," which in my opinion is rude. This Mcdonald's is very slow as well which could be due to the fact that their low staffed. Management should change. read more

i wanna give them a zero, i ordered a meal and ive been waiting for like 20+ mins, and they asked me: what are you waiting for? i am waiting for your fking food. read more

Arg. This is the last time I suffer a long wait for I'll prepared food delivered by sad faced kids. This location has so many things wrong.

Interesting looking McDonald's from the outside. We stopped here for a late night chicken nugget run. The food was cooked as expected and did no seem to have been sitting around even though they were no busy. I have been in far worse places and felt pretty safe at this McDonald's. The service was very slow for the number of customers at the time. read more

Took me 4 hours to get a fuckin cheeseburger, horrible aervjce, the dude was high. Definitely will be going back anyway cuz its McDonald's

i have never waited so long for my mobile order . two girls working were just chilling on their cell phone , acting as if they don't have customers at the window waiting for their food . not only was i waiting on my food, but when i received my drinks the soda was all over the side of the cup . i am very disappointed in the way these workers call "working". i feel so bad because as the employees were not paying attention , nor giving the correct work ethic , there was only one young man who was doing everything . read more

Orange drink ordered got a sprite.. Large fry with some wrappers in the container. Asked for a milkshake at the checkout because we forgot cashiers response "yo I can't adds DAT there is a line of cars and there is only twos ofs us ons " read more