i have to say this McDonalds is one of the nicest ones i have been to. touchless faucets in the bathroom. and a large flat panel tv in the dining room. the fries I got were fresh out of the fryer. and with some extra salt they hit the spot. read more

The delivery agent at the window was sweeping the floor as we pulled in through the drive thru, he puts the garbage in bare hands, pushes it to make more space.. notices us, he heads over to the counter picks up our burger, fills up coke in the same bare hands and delivers it. I am not going here any more.. no matter how clean it is.. at back end its really ugly. Run.. don't ever go here. read more

uber eats and your store just royally screwed up my co-workers meal and I was on this side of the phone call as he called in to see if there were ways to remedy the situation. They suggested he came down to the Mcdonalds to have them fix it... to which he responded the reason he used UberEats for this was because he couldn't get out of work. He paid an extra $3.49 for the convenience and got about as much wrong on his order as he could get. the ticket on the outside of the bag was correct, but what was inside was all wrong. the person on the other end then said she could take care of it on her break??? REALLY??? This place we work at has a lot of people that use UberEats for just this reason, and we frequent this McDonalds a lot... Not anymore. it's one thing getting things wrong... it's wholly different not offering a fair resolution. Poor decision guys. read more

I'm if I could give negative stars I would - tenders were burned and dry - burger was burned and old and the fries were cold - manager and employees were rude ! Don't go here !!! read more

This McDonald's wins the award for the slowest service ever. My boyfriend and I were one of three in the restaurant and it took fifteen minutes for our meal. Absurd! read more

20 minute drive thru line for breakfast. Raced to get here well before the 10:30 cut off for certain breakfast items, sat in line for 15 minutes to order and by the time I got to order it was 10:32. No exceptions for the 10:30 cut off apparently. read more

Food is usually good but since when has mcdonalds become so cheap that me and a friend have to argue to the drive-thru person for 7 ketchup packets for 2 large fries. Really am I going to break the bank? The mystical ketchup bank lol. read more

I am vegetarian and try to do my best even though I know macdonlads isn't the best option. I ordered a hash brown, egg mcmuffin with no Canadian bacon and a sausage egg and cheese biscuit with no sausage. The mcmuffin was fine and had no Canadian bacon, but my busy it had sausage. I told the woman and she said we will fix this, the lady in the back made a new one and I watched her put sausage on it then the cashier told her no sausage and she took it off and finished the sandhwich. That is not how you do things. Very upset. read more

The food here is pretty good, although the fries have a tendency to be super salty at times. This location is pretty busy, so the dining room and the drive-thru tend to be packed on occasion. read more

Standard McDonalds menu but they mess up simple orders. I ordered Ham, Egg, Cheese Biscuit (will ing to swap to bacon) instead they give me Bacon Egg McMuffin and even put on cooks slip " egg McMuffin sub biscuit. I prefer biscuit or english muffins. read more

Very rude aggressive manager that works there named Erica that doesn't not were a mask when preparing your food. I placed the order yesterday through the drive-through around 7:34 PM.I did a pretty big order,As I was waiting for them to get my food they forgot my drink,so I told the gentleman helping me,hey looks like I'm missing a drink.The lady behind him got really upset saying that I didn't order a drink which I clearly did through the drive-through,but whatever it was probably a mistake they didn't hear me.Then she start going on about that I'm not gonna get a free drink and I have to pay for it very rude!I asked to speak to the manager and she was the manager. We was trying to explain to her that I did order a drink through the drive-through it's not my fault that they didn't hear it but I will be happy to pay for it,but I don't know why you are accusing me of trying to get a free drink that cost $1.00,when I just spend $40 on a order. One of the employees that took my order down actually split my order into two separate transactions,and he came to explain to her I did order a drink,She got even more mad. Once I came home all our order was incorrect and my kids are allergic to certain things. My wife called the McDonald's location and spoke to Erica on the phone,my wife explain to her that you embarrassed my husband and all our order is wrong.Erica was very apologizing and said that I will refund your money back no problem.Erica told us we will have to be the same day because She will not be working tomorrow so come before 11 PM so we came back to the McDonald's aroud 10 PM ask speak to Erica,she came out to the window and said she can't refund us are money no more. she made us drive all the way back with our son in the car and she saying she can't refund our money now,we told her why would you even call us back to get our money and change your mind,looks like you're playing games with us.we told her we wanted the number to her supervisor but she closed the drive-through window and told us to leave,looks like she was going to call the police! She's very rude and she does not even wear a mask when preparing food. A lot of people lost their jobs from COVID-19 including myself,so she's not happy at her job,she should quit or step down from manger position. read more

It's a McDonalds. Fairly nice interior, double-lane drive-thru, etc. Only trouble is that it's popular, especially around breakfast-time (and even more-so now that there's the big coffee thing). Even still, I'm never waiting long and they have what I want, and newspapers, and no scary smelly transients. Just well-dressed ones :) read more

I wonder how hard it is to understand "Four, not one, FOUR hot fudge sundae". We ordered four hot fudge sundae via drive thru but sure enough, when we get to the window, we got one sundae. We waited and waited and finally got all 4 but one of the sundaes was only half full. I still remember the last time I ordered hot fudge sundae at this place and got less than a teaspoon of hot fudge in my sundae. I gave the guy a questioning look but obviously he thought I only deserved tiny little bit of hot fudge coz he just ignored me and went to the back of the store. Be warned! Don't get anything here that's not portion standardized...they can't really serve you half a burger, but they can and will definitely serve you half a sundae! read more

Bad service!!! I saw a long line for drive thru so decided to just go in and order. Well when I got there there was a customer that came from the drive thru and wanted her money back because her food took too long and she politely asked for her money back. And they just told her to wait. So she just left because she was running late she didn't get her food or money back. I was standing there for about a good 8 minutes. And there was nobody in line but me. Seemed like they were unorganized and messed up a lot on peoples order through drive thru. I just left I didn't have time to stand there and wait for them to take my order. I wouldn't come back again. read more

My wife forgot purse they save it! Thank for manager! We remembered about it only after 40 minutes in a very different place. very pleased that such a respectable team works here read more

Service was actually fast and that's pretty much all I expect from a fast food place. The combo meal I got on my most recent visit wasn't burnt and tasted great, probably not that good for me but oh well. If you are just looking for late night food, this McDonalds location gets the job done. read more

We don't usually eat fast food but we thought they changed their menu to be a bit healthy. We ordered salad with a free happy meal off a coupon. Wow it was slow food and nobody wanted to serve us! Was it because of the coupon? They were all running left and right asking each other to serve me. It was about 7pm and we had to wait 15 minutes to get our cold and soggy food! They also gave us a toy that doesn't work and refused to exchange it. Zero stars for rotten attitude, poor work ethics, and slowness. I guess have to give it 1 star because through our stay nobody was being punched or screamed at like those Youtube McD horror videos. read more

This establishment leaves much to be desired. Came for the first time today to this location. No ketcup in the dispenser, no ice in the machine for soft drinks, dirty floors with food and napkins etc on the floor, ALL trash bins overflowing, dirty tables. Awful. 4 stars for the nice girl at the counter (even though she was in street clothes and not a uniform). 1.5 stars overall. Lots of McDs to eat at. Skip THIS one. read more

What can you say, it's Mcdonalds. This location is always neat and clean though, which I appreciate.

Every time we use their drive through, something goes wrong. Sometimes it's almost nothing, like the wrong sauce for the nuggets, sometimes it's more annoying, like once I got a second toy instead of fries on my daughter's meal. Also, it is most definitely not a "fast" food, since we usually have to wait a while in the drive-through lane. And my worst experience their would be today : I only went there because I saw that there was no one in line, it was just a few minute before 8. So I thought I could get something fast. But no one was speaking in the inter-phone, and when I tried to talk I've just been asked to wait a minute. So I did. Then one car came and went on the other lane. Then a second one. So I tried the inter-phone again, but still no one to take my order. So the car that was just behind me changed lane and finally someone took my order. Then of course I had to wait after the three cars that passed in front of me. All the while with a toddler asking for her fries and a sleeping infant who finally woke up and starting crying after being in a non-moving car for too long. So I was already quite pissed with the whole experience... When it's my turn I take the bags and leave, trusting that at least the content would be right. But at home we realized that they forgot my husband's big mac. So I put my baby to sleep and go back there, quite upset by the whole adventure, and they just gave me my bicmac, not caring on bit that I had to drive all the way back there to get it. Definitely the last time I go there. read more

One of the worse mcdonald. They dont read instuction at all. Out of 5 times. I got 4 times wrong order and when u call the store to talk to manager. She hang up on you and leave the phone so people cant back. And once she picked up again after hanging up 3 times on me already. I told her i just reported her . She started to change and didnt hang up anymore and actually tried to help but thats too late. They really should educate people they hire read more

Terrible service, I waited more than 15 mins in drive thru for soggy fries and they forgot to give me my drink on top of it. 2 employees a girl with long brown hair and male employee were messing around laughing while one person struggled to keep up with the orders. More people left there place in line due to the long wait times in drive thru. Never coming back. read more

Horrible service, took thirty minutes to receive food in the drive through and then they got the order wrong! Will not be going back.

Wow ! Just Wow ! This location is the worst !! Seems like the corporate has abandoned this location. Everything you touch here is disgusting. How do they even pass health inspection? Or do they ever get one? I am definitely keeping my receipt in case I get sick from eating this place. I shouldn't have eaten their food but was just too hungry. Stupid me. If anyone works at this location sees my review, please please step up and do something. It's suppose to a family restaurant with lots of kids and elderly people. Please !! read more

I bought a 2 Bacon Clubhouse QTR at this location. I was watching Pablo (name of person who prepared my food ) who prepared my 2 sandwiches. At first he was doing fine with gloves on then suddenly he went and touch a dirty wiping cloth on his left hand and a floor cleaning mop on his right hand and put it away next to the floor cleaning mop squeezer, then he went back to my sandwich and continue preparing it WITHOUT changing his gloves. This is unsanitary food preparation and since I saw what happened, I told to James (manager that night) what happened and to tell Pablo ( the man who prepared my sandwich) to change his dirty gloves. James apologize but still gave me the dirty sandwich. I took the sandwich and threw it in my garbage bin when I got home. I don't want to eat any sandwich that is been prepared unsanitary. This is unacceptable and Mcdonalds need to train more employee who is assigned to prepare food. I will never buy any food from that store with lack of employee training. FYI: I went and buy SUBWAY sandwich instead since they change clean gloves when preparing customers food. read more

I don't know what reason they have, but this location is absolutely horrific in regards to accuracy. Literally every time I go there they mess up my order in some way. One time they put the condiments on the SIDE instead of ON my burger (WHO DOES THAT?!?), one time I specified that I wanted a breakfast MEAL and did not get a hash brown. I ordered an extra side of bacon and they didn't give me the sausage that was supposed to already be with the meal. This wouldn't be such a problem except that they CHARGE me for these screw ups. I have given them enough chances, thinking maybe it was just one or two people who were maybe new or something. I'm never going back to this location. They seriously need to work on their accuracy. read more

They calculated the right amount and counted the chicken tenders. Beyond that, everything was wrong. 3 trips into the store to get plain iced tea. 2 trips to get dipping sauce. This location was improving for a while, but clearly they've returned to the old manager read more

One is the least stars I could give, otherwise I'd give less. Stopped here to get a coffee but needed to use the bathroom first. Poop splattered everywhere in two of the three (handicapped was occupied) stalls!!! Conveniently there was a worker in the bathroom at this time so I told her... she just nodded and continued to fix her hair in the mirror. I immediately reported the bathroom to the front counter and the woman replied with "oh ok, I'll let them know." I still had to use the restroom so I stood in the lobby until the handicapped occupant came out. After five minutes the worker came out, I figured she'd go get cleaning supplies or at least tell someone to but nope! She sat down at a table and continued on with her apparent break. Five more minutes go by and the bathroom occupant finally comes out so I can use the restroom. By the time I leave, WITHOUT my coffee because I'm disgusted at this point, still no one had came to clean the bathroom 15+ minutes later. Poop sprayed behind, around and on both toilets, no paper toilet covers, no paper towels, sinks covered in hair and who knows what else that was, no garbage bag in the can.. and this was only at 10am!!!!!! read more

This location is closest to where I work. I grab mc muffin in the morning. Their burger improved a lot.

I wouldn't give this mcD's one star but since none is not an option. This place gives bad costumer service I come here because its the closest to my house but now that there is going to be a new McDonald's in crossroads I rather go their. Iam tired of always being pushed to give my order fast at the drive thru and to top it off they always I mean always forget something or get something wrong why rush it if you Caint do your job!? Iam not picky I don't mind once in a while but always that's not kool especially if your in a hurry and kids in the back smh. And I have sent emails to let them know calls and all. I have complained but the manager just gives me dirty looks and talks smack with other co workers yea that bald guy yea just because iam the same race is Hispanic doesn't mean I Caint complain to get good service ahh!!! Caint wait till the new crossroads one is open. One more thing I have worked as a cashier at a fast food place and they have always told me to give my very best costumer service and smile and that the costumer is always right no matter how stupid the complain is. Another thing that made me soo upset we came to eat inside once like 15 min before closed and we got our order sat down to eat no joke 5 min later the manager came and told us we are about to close in 5 min so we are ok thanks then 2 min later do you want a bag for that like really like I said before I have worked at a fast food place before and never ever did I tell my costumers that they have 5 min to shove their food down their throats and to leave we wait on them till they are done! So don't come here unless like me this is your only option of a place. read more

I go to this McDonalds on a regular basis. Today they did not have it together. Food was late. All napkin bin was empty (long after another customer told the front desk) - had to use my sleeves. Lines were long. Everything thing was late and behind. The clerk who took my order had major BO. Workers seemed to be chaotic and confused. I could not tell who was in charge so that I could complain in person. Hope they can figure out the management thing before its too late. read more

Lady was rude, put her hands all over the lids and then spilled my drink. And didn't offer any compensation for cold food.

I've never received such consistently terrible service anywhere in my life. In the past month I have received 3 stale sandwiches that were stale (the English muffin was so stale it was too difficult to chew) and a couple of those times I decided to say something and they were kind enough to fix it. However why does that keep happening? Do you just leave out the breakfast items all day? You're also constantly out of diet sodas. But what really tops the whole awful experience is that today, while trying to find my money in my coat pocket (it was tucked behind my keys) I apologized. She then looked at me and asked "Girl, what are you doing with your life..?" I casually laughed it off and left, but it got me thinking: You don't even know me, you don't know if my mother died recently, if I was just in a minor car accident, or that I was starving from being too busy at work to eat lunch today. What are YOU doing with YOUR life? You work at McDonalds, don't judge me for needing an extra 30 seconds to find my $5 bill. You couldn't pay me to come back here. read more

This is the worst McDonalds I've ever been to. I work at a local business and every time I've come here has been nothing short of a mishap, but today more of a disaster. I understand the employees can only do so much, but most are standoffish and rude. One employee has ever said anything close to "you're welcome" when I thank them for handing me my order. Most don't even acknowledge the customer. Management needs a total overhaul. Embarrassingly understaffed. I waited for my meal totally not even $7 for twenty minutes. That's unacceptable for a "fast food" business. I've heard employees telling the customer they ordered the wrong thing when said customer got the wrong item. "I read it back to you and you said that's what you wanted." Working in customer service myself, I don't see how it's a big deal for the employee to just say "ok" and put in an order for the correct item. I'm done. Go to Wibbley's. Yes it's more expensive, but the headache isn't worth the price of the $1, $2, $3 menu if it cuts into my bottom line. If you read this and still go to this location, imagine me telling you I warned you. I have a baritone 1 voice and my girlfriend says I sound like I'm from Chicago if that helps you visualize it. read more